IBM pSeries 670, Service Manual

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Error Code Description Action/
Possible Failing FRU
B1xx 4699 Service processor firmware error
This is usually an indication of a problem in the communication path between the HMC and the
service processor. It may only be an informational message.
If the managed server is down, go to the service processor error log and find the error log entry
containing B1xx 4699. Examine the first two bytes of word 13 of the detailed entry information.
If the managed server is running, examine the AIX error log entry containing B1xx 4699. This is a
″
SCAN_ERROR_CHRP
″
error with an identifier of BFE4C025. In the detail data, find the string
″
B1xx 4699
″
. (If present, it will be at byte 60 of the detail data.) Go forward 8 bytes after the
″
B1
″
to byte 68 and examine bytes 68 and 69.
If the system is running Linux, examine the Linux system log. The line(s) in the extended data
that begin with <4>RTAS: Log Debug: 04
″
contain the error code in the next 8 hex characters.
(This error code is also known as word 11).
Each 4 bytes after the error code in the Linux extended data is another word. The 4 bytes after
the error code are word 12 and the next four bytes are word 13. An example of the Linux
extended data, and finding words 11, 12, and 13, is shown in “MAP 1321: Quick Entry MAP for
Systems with Service Focal Point” on page 126, “Step 1321-28” on page 130, and “Step 1321-29”
on page 131.
Perform the following actions based on the values of bytes 68 and 69 listed below from the AIX
error log entry, or on the first two bytes of word 13 from the service processor error log entry:
9900: Memory allocation failure during firmware update.
Actions:
1. Reset the system using the pin-hole reset button on the operator panel. Retry the
operation that caused this error code.
2. Check for a later level of firmware than the one that you were trying to install. Apply
if available.
3. Call service support.
9901: State sequence error found during CRC query during firmware update.
Actions:
1. Reset the system using the pin-hole reset button on the operator panel. Retry the
operation that caused this error code.
2. Check for a later level of firmware than the one that you were trying to install. Apply
if available.
3. Call service support.
9902: Mailbox LID data failure during firmware update.
Actions:
1. Reset the system using the pin-hole reset button on the operator panel. Retry the
operation that caused this error code.
2. Check for a later level of firmware than the one that you were trying to install. Apply
if available.
3. Call service support.
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Eserver
pSeries 670 Service Guide