IBM pSeries 670, Service Manual

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Chapter 3. Maintenance Analysis Procedures (MAPs)
This chapter contains Maintenance Analysis Procedures (MAPs) for the pSeries 670.
Entry MAP
When possible, run online diagnostics in service mode. Online diagnostics perform additional functions
compared to standalone diagnostics. This ensures that the error state of the system that was captured in
NVRAM is available for your use in fixing the problem. The AIX error log and SMIT are only available
when diagnostics are run from the hard drive. Always check Service Focal Point for any open service
events in Service Action Event log.
Note: Online AIX diagnostics from the hard drive are not available when the running operating system is
Linux.
If this system has a Hardware Management Console (HMC) with Service Focal Point (SFP) and you have
not previously been directed to MAP 1321, go to “MAP 1321: Quick Entry MAP for Systems with Service
Focal Point” on page 126. Otherwise, use the following table to help determine your next step.
Notes:
1. Licensed programs frequently rely on system information stored in the VPD module on the media
subsystem operator panel. If the MAPs indicate that the media subsystem operator panel should be
replaced, swap the VPD module from the old media subsystem operator panel to the new one (see
“Operator Panel” on page 938). If the old VPD module has to be replaced, call technical support for
recovery instructions. If recovery is not possible, notify the system owner that new keys for licensed
programs may be required.
2. If a network adapter is replaced, the network administrator must be notified so that the client IP
addresses used by the system can be changed. In addition, the operating system configuration of the
network controller may need to be changed in order to enable system startup. Also check to ensure
that any client or system that addresses this system is updated.
Note: The various codes that might display on the HMC are all listed as error codes by Service Focal
Point (SFP). To assist you in identifying the types of error data in this guide, use the following table.
SFP Name Number of Digits in Error
Code Error code Service Guide Name
Error Code Any Contains # Menu Goal
Error Code Any Contains - (hyphen) SRN
Error Code 5 Does not contain # or - SRN
Error Code 6 Does not contain # or - Error Code
Error Code 8 Does not contain # or - Error Code, SRC, or Ref
Code
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