IBM pSeries 670, Service Manual

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Chapter 5. Error Code to FRU Index
The Error Code to FRU Index lists fault symptoms and possible causes. The most likely cause is listed
first. Use this index to help you decide which FRUs to replace when servicing the system.
Attention: If you replace FRUs or perform an action on an I/O subsystem and the problem is still not
corrected, go to “MAP 1542: I/O Problem Isolation” on page 261 unless you were already directed to any
MAP 154
x by the error code. Otherwise, call service support if the action(s) for an error code do not
resolve the problem.
Attention: If the error code that brought you to this chapter originated in the AIX error log, remember
that an error may require an additional 15 minutes to be propagated to the AIX error log.
If you replace FRUs and the problem is corrected, go to
″
MAP 0410: Repair Checkout
″
in the RS/6000
and
Eserver
pSeries Diagnostic Information for Multiple Bus Systems .
Performing Slow Boot
On this system, the error code displayed in the operator panel or in the service action event (SAE) log
may not indicate the root cause of the problem. To fully analyze all of the available information, perform
the following steps before doing a hardware repair or replacement:
1. Record the 8-character error code (and location code if present) in operator panel.
2. Do a slow-mode boot into the SMS main menu. (A fast-mode boot skips much of the built-in diagnostic
testing.) A slow-mode boot may yield a new 8-character error code on the operator panel or new errors
in the service processor error log. If a new error code is reported, record it for use in subsequent
steps. Slow mode boot is selected through the service processor menus. The procedure is different for
systems without an HMC attached versus systems with an HMC attached.
v
Non-partitioned systems:
a. Go to the system power control menu from the service processor main menu.
b. Select option 7, the boot mode menu.
c. On the boot mode menu, select option 1. This automatically enables Boot to SMS menus.
d. Enter 98 to go back to the system power control menu.
e. Look at the state of the fast boot enable, option 6. If it is enabled, select option 6 to change it to
disabled (disabling fast system boot automatically enables slow mode boot).
If it is already disabled, it may have been disabled by the service processor because the
previous boot failed.
In either case, boot the system by continuing to substep 2f.
f. Select option 4 to power on the system. Enter y when prompted. The system will power up and
begin the boot process.
g. When the system stops at the SMS main menu, use the white power button on the operator
panel to power down the system.
At this point, the service processor menus should be available to examine the service processor
error logs.
v Partitioned systems:
a. From the HMC, select Partition Manager .
b. Highlight the processor subsystem name.
c. Right-click the mouse and select Open Terminal Window .
d. From the Service Processor Menu on the VTERM select Option 2 System Power Control
Menu .
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