IBM pSeries 670, Service Manual

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2. In the Navigation area, double-click the Service Focal Point icon.
3. In the Contents area, click Service Focal Point Settings .
4. The Service Focal Point Settings window opens. Select the CEC Call Home tab at the top of the
window.
5. Click on the managed system you want to enable or disable.
6. Click Enable to enable call-home for the selected system, or click Disable to disable call-home for the
selected system.
7. Click OK .
Setting Up Surveillance: Service Focal Point surveillance generates serviceable events when it detects
communication problems between the HMC and its managed systems.
You can configure how you want the HMC to survey the following:
v
The number of disconnected minutes that are considered an outage
v The number of connected minutes you want the HMC to consider a recovery
v
The number of minutes between outages that are considered a new incident
To set up surveillance, you must be a member of one of the following roles:
v
System Administrator
v Service Representative
To set up surveillance, do the following:
1. In the Navigation area, click the Service Applications icon.
2. In the Navigation area, double-click the Service Focal Point icon.
3. In the Contents area, select Service Focal Point Settings .
4. The Service Focal Point Settings window opens. Select the Surveillance Setup tab on the top of the
window.
5. In the first field, select the number of minutes you want the HMC to wait before sending a
disconnection error message.
6. In the second field, select the amount of connection time that the HMC is considered to be recovered.
This amount is expressed in minutes.
7. In the third field, select the number of minutes between outages that you want the HMC to wait before
sending a new incident report.
8. Select one or more managed systems from the table in the lower part of the window, then click Enable
or Disable . Surveillance is then either enabled or disabled for the selected managed systems.
Enabling Surveillance Notifications: You can enable or disable surveillance-error notification from this
HMC to connected managed systems. Enabling this notification causes errors to be passed to the Service
Agent application for notification.
Note: You must further configure Service Agent to handle notifications sent by Service Focal Point. For
more information about Service Agent, see the
IBM Hardware Management Console for pSeries
Installation and Operations Guide , order number SA38-0590.refer to the Hardware Management
Console Installation and Operations Guide , order number SA38-0590.
To set up surveillance, you must be a member of one of the following roles:
v System Administrator
v
Service Representative
To set up surveillance-error notification, do the following:
1. In the Navigation area, click the Service Applications icon.
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pSeries 670 Service Guide