
Preventive Maintenance and Fault-finding
1/1553-FGC 101 1790 Uen Y
8-25
•
Serial number. To obtain this, click the
About
button on any web GUI page.
•
Software version number. To obtain this, click the
About
button on any web GUI
page or view the front panel
System > Versions
screen.
•
Configuration, both hardware and software. To obtain a copy of your current
configuration, go to the
Configure > Save-Load
web page and obtain an XML
file.
•
Unit logs, if relevant. To obtain these, go to the
Support > View Logs
web
page.
•
System architecture and environment.
•
Description of the symptoms and what diagnosis and tests have already been
attempted.
•
Any external events that may be related as triggers of the symptoms. If so, at
what local time?
•
Wireshark IP captures, if relevant.
•
System logs from any controlling application software, if relevant.
In addition to the above, please do not forget to provide us with your contact details
to enable us to get in touch with you swiftly:
•
Name(s).
•
Telephone and fax numbers.
•
Email address.
•
Business address.
Summary of Contents for AVP 4000
Page 1: ...AVP Family AVP 4000 Software Version 9 31 x REFERENCE GUIDE 1 1553 FGC 101 1790 Uen Y ...
Page 10: ...Preliminary Pages x 1 1553 FGC 101 1790 Uen Y BLANK ...
Page 26: ...Introduction 1 16 1 1553 FGC 101 1790 Uen Y BLANK ...
Page 42: ...Getting Started 3 6 1 1553 FGC 101 1790 Uen Y BLANK ...
Page 140: ...Getting Started 3 104 1 1553 FGC 101 1790 Uen Y BLANK ...
Page 184: ...Front Panel Control 4 44 1 1553 FGC 101 1790 Uen Y BLANK ...
Page 278: ...Advanced Video Processing and Networking 6 4 1 1553 FGC 101 1790 Uen Y BLANK ...
Page 304: ...Advanced Video Processing and Networking 6 30 1 1553 FGC 101 1790 Uen Y BLANK ...
Page 324: ...Preventive Maintenance and Fault finding 8 4 1 1553 FGC 101 1790 Uen Y BLANK ...
Page 346: ...Preventive Maintenance and Fault finding 8 26 1 1553 FGC 101 1790 Uen Y BLANK ...
Page 386: ...Technical Specification B 20 1 1553 FGC 101 1790 Uen Y BLANK ...
Page 388: ...Dolby E PCM Bypass and Switchout C 2 1 1553 FGC 101 1790 Uen Y BLANK ...
Page 390: ...Dolby E PCM Bypass and Switchout C 4 1 1553 FGC 101 1790 Uen Y BLANK ...
Page 392: ...Alarm Lists D 2 1 1553 FGC 101 1790 Uen X BLANK ...
Page 416: ...Logo Creator E 2 1 1553 FGC 101 1790 Uen Y BLANK ...
Page 422: ...Logo Creator E 8 1 1553 FGC 101 1790 Uen Y BLANK ...