Using Avaya Site Administration to set up a TOD synchronization schedule
Issue 1.0 May 2003
363
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When DST is in effect at the PC client, but not at the switch, the actual synchronization
run time at the switch will occur 1 hour earlier than the synchronization run time that is
specified on the client PC.
Creating dedicated switch connections on which to run TOD synchronization
tasks
Before you set up a TOD synchronization task, or any other kind of automated tasks, you
should create dedicated connections from Avaya Site Administration to each target switch.
After you set up a connection dedicated to run automatic tasks,
Setting up a TOD synchronization task schedule in Avaya Site Administration
To set up a TOD clock synchronization schedule for a switch on your contact center
network:
1. Start Avaya Site Administration on the client PC, and select a switch from the pull-
down list on the main toolbar.
2. In the browser pane located to the right side of the main application window, select the
Fault & Performance tab.
3. Select the Time Synchronization option.
The Time Synchronization - Properties dialog is displayed.
4. In the Time Synchronization - Properties dialog:
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If the target switch is located in a different time zone, check the Offset option, and
specify the time offset between the client PC and the switch.
!
Important:
!
Important:
Important:
When different Daylight Savings Time rules are in effect at the Avaya Site
Administration client location and a target switch location, synchronization
errors can result if you do not calculate offset values based on Standard
Time equivalents. For a description of the method used to calculate accurate
offset values, see
Example offset calculations used in Time Synchronization
scheduling
on page 359.
Note the offset factor that you specify, which is also used in step 6.
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Click Next.
The Time Synchronization - Schedule dialog is displayed.
5. In the Time Synchronization - Schedule dialog:
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Check the Schedule this task to run option.
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Click the Schedule button.
The Scheduler dialog is displayed.