ACD contact center switch forms
322 Communication Manager Guide to ACD Call Centers
Number (1-32)
Enter a number. Default is blank. Entries in this field also can include the + and/or ?
wildcard. The + represents a group of digits. The ? represents a single digit. The field is
limited to 16 characters and these characters are restricted as follows:
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You may enter only a plus sign (+), a question mark (?), or the numbers 0 through 9. No
other entries are valid.
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You may enter one plus sign (+) as either the first or last character in the number field.
However, you cannot use this character as the sixteenth character of the number field.
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You may use as many question marks (?) as you wish, anywhere in the number field.
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You may not embed blanks in the number field.
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You may leave the field entirely blank. If you leave the field blank, the switch will store
the entry as a null value.
