Look-Ahead Interflow (Category A only)
Issue 1.0 May 2003
175
If the call terminates to a hunt group, then the VDN, hunt group, or agent extension is
recorded as the called number. If the
Record VDN in Record
field of the Feature
Related System Parameters is y, then the VDN extension overrides the
Call to Hunt
Group - Record
administration option for vector calls.
Call Prompting
Digits collected at the sending communication server, no matter how they are collected
(caller-entered, ASAI provided, CINFO provided, etc.) are forwarded with interflowed calls
and available at the remote communication server via information forwarding. For more
information, see
Information Forwarding (Category A only)
on page 163.
Note:
Note:
Dial-ahead digits are not forwarded with the call. There is a maximum of 16
forwarded digits.
Centralized Attendant Service
A centralized attendant can be a Look-Ahead Interflow destination.
Display - 27 Character
The VDN name (part of the LAI information forwarded with calls) can be up to 15
characters long. Any characters over this limit will be dropped.
Distributed Networking - Manufacturers Specific Information (MSI)
LAI (whether enhanced or not) may not function with systems from other vendors (unless
that vendor develops a corresponding capability that works with the Avaya communication
server).
Facilities Restriction Level and Traveling Class Marks
The FRL for interflow over ARS/AAR route choices is assigned to the original VDN used
for the incoming call.
Incoming Call Management
The adjunct routing capabilities of vectoring can be used at the sending communication
server to determine if a call should be interflowed. Adjunct routing at the receiving
communication server can be used to tandem the call to a far-end communication server.
If the call terminates to a trunk (tandem), then two CDR records are generated:
●
An incoming record with the VDN as the called number and the duration as the time
since answer supervision was provided to the incoming trunk.
●
An outgoing record containing the incoming trunk information as the calling number and
the dialed digits and the outgoing trunk information as the called number.
