Proximus Forum 500 Series, Руководство по монтажу и пусконаладке

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Examples of Use
292 Call Queue
queue when the call forwarding function is activated, these calls can only be
accepted on the source terminal.
If a call is to be forwarded “After delay”, it enters the queue. If the call has not
been answered before the delay period expires, it will be forwarded to the
target terminal and can then be answered there.
Pickup
The functions “Pickup from group” and “Pickup selective” can be used
together with queues. A user who accepts a call using “Pickup from group” or
“Pickup selective” picks up the next call from the queue.
Hunt Groups
Standard hunt groups of the “parallel” type are usually used together with
queues, with the queues of each telephone in the group being synchronised to
each other. When a call to the number of the hunt group arrives, the call
enters all parallel queues. If a call from one of the queues is answered, it is
removed from all other parallel queues.
Examples of Use
Enquiry Station for an Operator with Two System
Telephones
The operator switches all incoming calls and can either work on the
Forum Phone 535 or the mobile terminal, the Forum Free 567/577/587.
Configuration
● Configure the system access or access for multiple terminals under Tele-
phony: Ports: S
0
.
● Configure the Forum Phone 535 and e.g. a base station (RFP) under Tele-
phony: Devices .
● Configure a trunk key for the Forum Phone 535 under Telephony:
Devices: System telephones .
● Configure the Forum Free 567/577/587under Telephony: Devices: DECT
phones and assign the Forum Free its own telephone number. Check in the
Forum Free.