Oki ES9160, Maintenance Manual

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8
© 2012 OKI DATA CORPORATION All rights reserved ES9160 MFP / ES9170 MFP
ERROR CODE AND TROUBLESHOOTING
8 - 187
[F124] Language DB damage error
[F130] Invalid MAC address
[F200] Data Overwrite option (GP-1070) disabled
Check item Measures
Setting Delete the log in the following procedure:[5] + [C] + [START]
→
4. Initialize database
→
2. Log database (jobs and
messages) (Note that all job and message logs will be
deleted.)
Classification Error item
Other service call Login after the startup fails in any starting mode because
language management database is corrupted.
Check item Measures
Setting Delete the journal file : [5] + [C] + [START] -> 4. Initialize DB -
> 3. Language DB
If the recovery is still not completed, reinstall the master data
and application program.
P. 11-9 "11.2.1 Master data/System ROM/Engine ROM/
Scanner ROM / RADF ROM"
Classification Contents
Other service call Invalid MAC address
Check Item Measure
Setting Compare the serial number of the equipment with a number
displayed with 08-9601. If they are different, enter the correct
serial number at 08-9601, 08-9083.
Classification Contents
Other service call Data Overwrite option (GP-1070) disabled
Check Item Measure
Setting Perform firmware installation (all firmware: OS, HDD, SYS,
PFC Firmware, Engine Main Firmware, and Scanner
Firmware) with the USB media.
*
When the function of the Data Overwrite option (GP-
1070) is deleted from the equipment, the service call
“F200” occurs.
Perform 08-3840 to install the Data Overwrite Enabler (GP-
1070).
*
If F200 occurs while High (“3”) is set for the security
level (08-8911), it cannot be released by installing the
firmware using the USB media. Install the Data
Overwrite Enabler (GP-1070) by 08-3840.