Oki ES9160, Maintenance Manual

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ES9160 MFP / ES9170 MFP © 2012 OKI DATA CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
8 - 222
[3C70] Power failure error
[3C90] OffRamp Fax transmission disable error
[3D10] Destination address error
[3D20] Offramp destination limitation error
[3D30] FAX board error
Check item Measures
Setting • These errors occur when the FAX number of the offramp
destination is not on the Address Book.
• Check if the FAX number of the offramp destination is
correctly entered or the number has not been changed.
Classification Error item
E-mail reception related error Power failure error
Check item Measures
Setting • Check if the mail is recovered after turning ON the power
again.
• Request the sender to retransmit the mail if it is not
recovered.
Classification Error item
E-mail reception related error OffRamp Fax transmission disable error
Check item Measures
Setting • OffRamp Fax transmission disable error has been
detected in the received mail.
• Confirm if the Fax Send Function of MFP setting is disable
or not.
Classification Error item
E-mail reception related error Destination address error
Check item Measures
Setting • Check if the setting of the server or DNS is correct.
Correct if any of the setting is incorrect.
• When the content of the setting is correct, confirm the
sender if the destination is correct.
Classification Error item
E-mail reception related error Offramp destination limitation error
Check item Measures
Setting • Inform the sender that the transfer of the FAX data over 40
is not supported.
Classification Error item
E-mail reception related error FAX board error