Oki ES9160, Maintenance Manual

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8
© 2012 OKI DATA CORPORATION All rights reserved ES9160 MFP / ES9170 MFP
ERROR CODE AND TROUBLESHOOTING
8 - 193
[1C15] Exceeding file capacity
[1C20] System management module access abnormality
[1C21] Job control module access abnormality
[1C22] Job control module access abnormality
[1C30] Directory creation failure
[1C31] File creation failure
[1C33] File access failure
[1C40] Image conversion abnormality
[1C60] HDD full failure during processing
Classification Error item
Internet FAX related error Exceeding file capacity
Check item Measures
Setting • Reset and extend the “Maximum send to E-mail/iFAX size”
or reduce the number of pages and perform the job again.
Classification Error item
Internet FAX related error System management module access abnormality
Job control module access abnormality
Check item Measures
Setting • Turn the power OFF and then back ON. Perform the job in
error again. Check if there are no other running jobs and
perform the HDD formatting ([5] + [C] + [POWER] -> 3 ->
1).
If the recovery is still not completed, replace the SYS
board.
Classification Error item
Internet FAX related error Directory creation failure
File creation failure
File access failure
Check item Measures
Setting • Check if the access privilege to the storage directory is
writable. Check if the server or local disk has a sufficient
space in disk capacity.
Classification Error item
Internet FAX related error Image conversion abnormality
Check item Measures
Setting • Turn the power OFF and then back ON. Perform the job in
error again.
• Replace the main memory and perform the job again.
Replace parts Remarks
Main memory