Art: 714374-00J
Rev. Date: 25-Aug-11
12-9
TROUBLESHOOTING
Warning Message
If testing is disabled due to warning message, the condition must be corrected
and the analyzer must be turned off and back on again before testing is enabled.
Message and
Quality Check Code
See Troubleshooting section
*** Instead of Results
Stars appear in place of results if the analyzer detects that the sensor’s signal is
uncharacteristic. Since the sensor check is part of the i-STAT quality system,
an occassional result will be flagged due to a bad sensor. Other causes of this
flag are improperly stored cartridges or an interfering substance in the patients
sample, either extrinsic, such as the wrong anticoagulant, or intrinsic such as
medication. Also, aged samples may contain products of metabolism that can
interfere with the tests.
• If the specimen's integrity is not in question, the results that are not
suppressed should be reported in the usual manner.
• Check the supply of cartridges in use with a control solution.
• If the control is in range, draw a fresh sample from the patient and
retest.
• If the stars appear in place of results again, there may be an
interfering substance. Refer to the Cartridge and Test Information
section for a list of interfering substances. Test the sample using
another method.
• If the control is out-of-range or if stars are displayed in place of
results, there may be a problem with the cartridge lot number. Use
another lot number or repeat the test using another method, and
contact your support representative. (Refer to Support Services
information in the Technical Bulletin section.)
Unexpected Results
When results do not reflect the patient’s condition, repeat the test using a fresh
cartridge and sample. If results are still suspect, test the lot of cartridges in use
with i-STAT control solutions. If the controls are in range, there may be an
interfering substance in the sample. Check the Cartridge and Test Information
sheets for the test in question. Test by another method to verify the result.
If the controls are out of range there may be a problem with the cartridge lot
number. Use another lot number or repeat the test using another method, and
contact your support representative. (Refer to Support Services information in
the Technical Bulletin section.)
Summary of Contents for i-STAT 1
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Page 627: ...PROCEDURE MANUAL FOR THE i STAT SYSTEM 6 REV DATE 16 Oct 12 ART 714446 00L ...
Page 628: ...PROCEDURE MANUAL FOR THE i STAT SYSTEM 7 REV DATE 16 Oct 12 ART 714446 00L ...
Page 629: ...PROCEDURE MANUAL FOR THE i STAT SYSTEM 8 REV DATE 16 Oct 12 ART 714446 00L ...
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