Finding the UEFI (POST) error code
This topic provides information about how to locate the UEFI/POST error code.
Several methods are available to help you locate the UEFI/POST error code based
on the systems-management platform you are using or if you are viewing test
results generated by the DSA Preboot diagnostic program.
Note:
Not all events have a UEFI (POST) error code associated with the event.
Table 67. Finding the UEFI (POST) error code
Interface to the UEFI (POST) error code
Action
Logged on to the IMM web interface
1.
Open the Events menu and click
Event
Log
.
2.
Click
more
next to the event message
and locate the UEFI (POST) error code.
Viewing the DSA Preboot diagnostic
program test results
1.
Go to the Event log.
2.
Scroll to the right and look in the
Auxillary Data Column to find the UEFI
(POST) error code.
D.3108002
[D.3108002]
Explanation:
Backup GPT corruption recovered
Severity:
Info
User response:
Complete the following steps:
1.
No user action required for this event. This is for informational purposes only.
I.11002
[I.11002]
Explanation:
A processor mismatch has been detected between one or more processors in the system. One or More
Mismatched Processors Detected
Severity:
Error
User response:
Complete the following steps:
1.
This message could occur with messages about other Processor configuration problems. Resolve those messages
first.
2.
If the problem persists, ensure that matching processors are installed (i.e., matching option part numbers, etc)
3.
Verify that the Processor’s are installed in the correct sockets according to the service information for this
product. If not, correct that problem.
4.
Check IBM support site for an applicable service bulletin or UEFI firmware update that applies to this Processor
error.
5.
(Trained Service technician only) Replace mismatching processor. Inspect Processor socket and replace the
compute book first if socket is damaged.
D.3108002 • I.11002
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System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide
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