MagnaTran 7.1 User’s Manual
Troubleshooting
MN-003-1600-00
Communication Related Issues
Brooks Automation
Revision 2.2
10-5
Communication Related
Issues
No Response
Through Serial I/O
Connection
No Response
Through CDM
Was Issue Resolved?
DONE
Verify the communication
software's settings to be:
9600, N, 8, 1
Verify proper serial
connection between the robot
and host PC (i.e. correct
comm port is selected on
host PC terminal software,
serial cable is functional, etc.)
Was Issue Resolved?
Was Issue Resolved?
Was Issue Resolved?
Was Issue Resolved?
CALL BROOKS
TECHNICAL
SUPPORT
The DC/DC Converter of the
Theta Driver PCB has failed.
Was Issue Resolved?
NO
NO
NO
NO
NO
NO
YES
YES
YES
YES
YES
YES
Check for proper connection
between robot and CDM
Was Issue Resolved?
Was Issue Resolved?
YES
YES
NO
NO
The CDM must be
reprogrammed
Was Issue Resolved?
YES
NO
The Disk-on-Chip of the PC/
104 Card has failed.
Check for proper grounding
and power connection with
robot
Was Issue Resolved?
Verfiy that the CDM is turned
off
YES
NO
Verify that the RS232/RS422
switch (SW1) on the
Personality PCB is set
correctly:
UP: RS232; DOWN: RS422
Was Issue Resolved?
YES
NO
Verfiy that the robot was
configured to the proper
communication settings to
communicate with the
controlling software
Check for proper grounding
and power connection with
robot
The I/O PCB had failed
Replace board
Was Issue Resolved?
YES
NO
Inpect UART at U40 on
Personality Board
YES
NO
Figure 10-1: Communication Troubleshooting