MagnaTran 7.1 User’s Manual
Maintenance and Repair
MN-003-1600-00
Repair Philosophy
Brooks Automation
Revision 2.2
9-23
to an FRU level are available from Brooks Automation at the Chelmsford, Ma. facil-
ity. Contact Brooks Automation for information about these classes.
Depot Field Repair
The next fastest way to repair a MagnaTran 7 is the Depot Field Repair approach. This
option assumes that the MagnaTran 7 or a specific FRU can be removed from the sys-
tem in which it is installed and repaired to an Individual Component Level (ICL) at
the user’s repair facility. Parts are available to enable the FRUs to be repaired to an
Individual Component Level (ICL) in the field by a trained technician.
NOTE:
Maintenance training classes on how to trouble-shoot and repair a MagnaTran 7
to the “Depot Field Repair” level are available from Brooks Automation at the
Chelmsford, Ma. facility. Contact Brooks Automation for information about these
classes.
Priority Parts Service
The next fastest approach is to obtain the appropriate FRU through Brooks Automa-
tion’s Priority Part Service (PPS). PPS provides overnight shipment of parts directly
from Brooks Chelmsford, Ma. facility.
Brooks Factory Repair Services
The fourth alternative assumes that the failed FRU can be removed from the MagnaT-
ran 7. Once the failed FRU has been removed it can be returned to Brooks for diagno-
sis and factory repair.
Two alternatives are available for factory repair:
•
The Expedited Repair Services provides a typical one-week repair turnaround
for repair of the failed FRU from receipt of the FRU at Brooks Automation.
•
The Standard Repair Service provides a typical four-week repair turnaround
for repair of the failed FRU from receipt of the FRU at Brooks Automation.
