06/15 Rev. 10
USER + SERVICE MANUAL
/Status Reports
64-xx – DPM – PEM – ALX 73x (PMA) – LPA 81x (Printer) – ALX 92x – AP 5.4 – AP 5.6
8
a short signal tone. The device continues to operate without any
intervention from the user.
Pay attention to each message in order to punctually prevent malfunctions.
Acknowledging
Status reports which are to be acknowledged must be confirmed by the
operator as the activating event or malfunction endangers normal
operation. The message appears on the display for so long until the
malfunction has been corrected and acknowledged with the Enter button. A
short signal tone is also given when the message appears.
Disabling
Messages which are shown following serious errors. This condition can be
ended with a "warm start" (press Cut+Feed buttons) or by switching
off the printer.
Self-acknowledging
Header not underlined
Acknowledging
Header underlined once
Disabling
Header underlined twice
Tab. 1 The way of acknowledgment, a status message requires, can be detected by the
text format used for the header. The gravity of a status message increases with the
number of underlines.
General software errors
Errors in the firmware can never be completely ruled out. Such errors are
described in the error directory as "General software errors". They can only
be corrected by the manufacturer.
If errors which are described in the error directory as "General software
errors" repeatedly occur, please notify the manufacturer, quoting the error
number and the circumstances in which the error occurred.
Easy-Plug
errors
Errors in the Easy-Plug code can be detected much easier with firmware
version x.33 or higher. This requires the following setting:
SYSTEM PARAMETERS > EasyPlug error
= “Strict handling”
The Easy-Plug command, which caused the error, is displayed after
approx. 2 seconds in the lower display line. The displayed text is up to 30
characters long and is scrolled automatically.
If a single character caused the error, this character is marked with „>> <<„
in the display text, to facilitate the detection.
By pressing the cut button, the display can be toggled between error
message and Easy-Plug command text.
Unspecific
errors
Some errors can have more than one cause. To be able to find the specific
reason for such an error, it is important that it can be reproduced.
Send the following items of information as complete as possible to the
manufacturer – preferably as files:
