Lenovo System x3650 M4 HD, Installation And Service Manual

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• 806f030c-2017ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 23)
This message is for the use case when an implementation has detected a Memory Scrub failure.
May also be shown as 806f030c2017ffff or 0x806f030c2017ffff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.
• 806f030c-2018ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 24)
This message is for the use case when an implementation has detected a Memory Scrub failure.
May also be shown as 806f030c2018ffff or 0x806f030c2018ffff
Severity
Error
Serviceable
Yes
Appendix A. Integrated management module II (IMM2) error messages
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