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Automatically contact Service
If this field is set to
Yes
, and you have enabled Electronic Service Agent (ESA), IBM Support will be
notified automatically if the event is generated.
While you wait for IBM Support to call, you can perform the recommended actions for the event.
User response
The actions that you should perform to solve the event.
Perform the steps listed in this section in the order shown until the problem is solved. After you perform
all of the actions that are described in this field, if you cannot solve the problem, contact IBM Support.
Note:
This list includes error codes and messages that might not apply to this machine type and model.
The following list shows the IMM2 error messages and suggested actions to correct the detected server
problems. For more information about IMM2, see the
Integrated Management Module II User's Guide
IMM Events that automatically notify Support
You can configure the IBM Flex System Manager or the CMM to automatically notify Support (also known as
call home
) if certain types of errors are encountered. If you have configured this function, see the table for
a list of events that automatically notify Support.
Table 25. Events that automatically notify Support
Event ID
Message String
Automatically
Notify Support
40000086-00000000
Test Call Home Generated by user [arg1].
Yes
40000087-00000000
Manual Call Home by user [arg1]: [arg2].
Yes
80010202-0701ffff
Numeric sensor [NumericSensorElementName] going low
(lower critical) has asserted.
Yes
80010902-0701ffff
Numeric sensor [NumericSensorElementName] going
high (upper critical) has asserted.
Yes
806f0021-2201ffff
Fault in slot [PhysicalConnectorSystemElementName] on
system [ComputerSystemElementName]. (No Op ROM
Space)
Yes
806f0021-2582ffff
Fault in slot [PhysicalConnectorSystemElementName] on
system [ComputerSystemElementName]. (All PCI Error)
Yes
806f0021-2c01ffff
Fault in slot [PhysicalConnectorSystemElementName] on
system [ComputerSystemElementName]. (Mezz Error)
Yes
806f0021-3001ffff
Fault in slot [PhysicalConnectorSystemElementName] on
system [ComputerSystemElementName]. (PCI 1)
Yes
806f0108-0a01ffff
[PowerSupplyElementName] has Failed. (Power Supply 1)
Yes
806f0108-0a02ffff
[PowerSupplyElementName] has Failed. (Power Supply 2)
Yes
806f010c-2001ffff
Uncorrectable error detected for
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 1)
Yes
806f010c-2002ffff
Uncorrectable error detected for
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 2)
Yes
304
Lenovo System x3650 M4 HD Installation and Service Guide
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