Lenovo NeXtScale nx360 M5 Installation And Service Manual Download Page 842

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1. If the system was recently installed, moved, or serviced, make sure the battery is properly

seated.

2. Check the IBM support site for an applicable service bulletin or firmware update that applies to

this error.

Replace the CMOS battery.

4. (Trained technician only)Replace the system board

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Lenovo NeXtScale nx360 M5 Installation and Service Guide

Summary of Contents for NeXtScale nx360 M5

Page 1: ...Lenovo NeXtScale nx360 M5 Installation and Service Guide Machine Type 5465 ...

Page 2: ...ormation document and the Safety Information and Environmental Notices and User Guide documents on the Lenovo Documentation CD Seventh Edition September 2016 Copyright Lenovo 2016 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 0...

Page 3: ... to the default settings after loading UEFI defaults 38 Using the integrated management module 38 Using the remote presence and blue screen capture features 39 Using the embedded hypervisor 41 Configuring the Ethernet controller 42 Enabling Features on Demand RAID software 42 Configuring RAID arrays 42 Lenovo Advanced Settings Utility program 43 Updating the Universal Unique Identifier UUID 43 Upd...

Page 4: ...ery holder 138 Replacing a RAID adapter battery holder 140 Removing the optional front 2 5 inch hot swap hard disk drive cage 141 Installing the optional front 2 5 inch hot swap hard disk drive cage 143 Removing the IMM interposer assembly 146 Replacing the IMM interposer assembly 147 Removing the power paddle card from the GPU tray 148 Replacing the power paddle card on to the GPU tray 149 Removi...

Page 5: ...n test results 872 Test results for the DSA memory isolation test 872 DSA memory stress test results 950 Test results for the DSA memory stress test 950 DSA Nvidia GPU test results 954 Test results for the DSA Nvidia GPU test 954 DSA optical drive test results 960 Test results for the DSA optical drive test 961 DSA system management test results 965 Test results for the DSA system management test ...

Page 6: ...Appendix F German Ordinance for Work gloss statement 997 Index 999 iv Lenovo NeXtScale nx360 M5 Installation and Service Guide ...

Page 7: ...iften Ennen kuin asennat tämän tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de sécurité Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza Les sikkerhetsinformasjonen Safety Information før du installerer dette produktet Antes de instalar este produto...

Page 8: ... English language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document For example if a caution statement is labeled Statement 1 translations for that caution statement are in the Safety Information document under Statement 1 Be sure to read all caution and danger statements in this documentation before you perform the procedure...

Page 9: ...nd disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlet 5 Turn device ON 1 Turn everything OFF 2 First remove power cords from outlet 3 Remove signal cables from connecto...

Page 10: ...ols or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Statement 4 CAUTION Use safe practice...

Page 11: ...stall a strain relief bracket option over the end of the power cord that is connected to the device you must connect the other end of the power cord to an easily accessible power source Statement 8 CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attach...

Page 12: ...wing label indicates a hot surface nearby Statement 26 CAUTION Do not place any object on top of rack mounted devices Statement 27 CAUTION Hazardous moving parts are nearby x Lenovo NeXtScale nx360 M5 Installation and Service Guide ...

Page 13: ... disconnect cables as described in the following table when you install move or open covers on this product or attached devices To Connect To Disconnect 1 Turn OFF all power sources and equipment that is to be attached to this product 2 Attach signal cables to the product 3 Attach power cords to the product For ac systems use appliance inlets For dc systems ensure correct polarity of 48 V dc conne...

Page 14: ...he field wiring See the specifications in the product documentation for the required circuit breaker rating for branch circuit overcurrent protection Use copper wire conductors only See the specifications in the product documentation for the required wire size See the specifications in the product documentation for the required torque values for the wiring terminal screws Statement 36 CAUTION Alwa...

Page 15: ...are install device drivers and install the operating system For a list of supported optional devices for the server see http www lenovo com serverproven See the Rack Installation Instructions document on the Lenovo System x Documentation CD for complete rack installation and removal instructions You can obtain up to date information about the server and other Lenovo server products at http www len...

Page 16: ... Service Information website provides additional information for parts installation and replacement videos and error codes for server support The following illustration shows the QR code Figure 2 QR code The Lenovo Documentation CD The Lenovo Documentation CD contains documentation for the server in Portable Document Format PDF and includes the Lenovo Documentation Browser to help you find informa...

Page 17: ...scription of the document is displayed under Topic Description To select more than one document press and hold the Ctrl key while you select the documents Click View Book to view the selected document or documents in Acrobat Reader or xpdf If you selected more than one document all the selected documents are opened in Acrobat Reader or xpdf To search all the documents type a word or word string in...

Page 18: ...the server The documentation might be updated occasionally to include information about those features or technical updates might be available to provide additional information that is not included in the server documentation These updates are available from the Lenovo website To check for updates go to http www lenovo com support Brocade documentation Use this information to identify and locate r...

Page 19: ...l or extremely hazardous to you A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation Features and specifications Use this information to view specific information about the compute node such as compute node hardware features and the dimensions of the compute node Notes 1 Power cooling and chassis systems management are ...

Page 20: ...x 2 5 inch hot swap SATA SAS while no PCIe adapter is installed if the 2U GPU tray is installed up to 4 in the 2U GPU tray and 2 in the compute node or four 1 8 inch solid state drives with signal 6 Gb only Attention As a general consideration do not mix standard 512 byte and advanced 4 KB format drives in the same RAID array because it might lead to potential performance issues Table 1 Supported ...

Page 21: ...o 40 C 41 F to 104 F up to 950 m2 Humidity non condensing 12 C dew point 10 4 F and 8 to 85 relative humidity3 4 Maximum dew point 24 C 75 F Maximum altitude 3 050 m 10 000 ft 5 C to 28 C 41 F to 82 F Maximum rate of temperature change 20 C hr 68 F hr for hard disk drives5 Server off6 Temperature 5 C to 45 C 41 F to 113 F Relative humidity 8 to 85 Maximum dew point 27 C 80 6 F Storage non operatin...

Page 22: ...D Thickness less or equal to 15 mm GPU to GPU Traffic Optimized Mode Support 3pcs and 4pcs Temperature 5 C 25 C 41 F to 77 F Altitude 0 900 m 2 953 ft Front HDD Thickness less or equal to 9 mm GPU to GPU Traffic Optimized Mode Not support Nvidia K80 1pcs and 2pcs Temperature 5 C 30 C 41 F to 86 F Altitude 0 900 m 2 953 ft Front HDD Thickness less or equal to 15 mm GPU to GPU Traffic Optimized Mode...

Page 23: ...measures are implemented to limit the generation of static electricity on personnel and equipment in the data center All personnel and mobile furnishings and equipment must be connected to ground via an appropriate static control system The following items are considered the minimum requirements a Conductive materials conductive flooring conductive footwear on all personnel who go into the datacen...

Page 24: ...D 0 RAID 1 RAID 5 RAID 6 or RAID 10 for the drives with hardware RAID In addition there are optional two 2 5 inch hot swap drive bays available in some configurations LenovoServerGuide Setup and Installation CD The ServerGuide Setup and Installation CD which you can download from the web provides programs to help you set up the server and install a Windows operating system The ServerGuide program ...

Page 25: ...360 M5 compute node on page 1 PCI Express PCI Express is a serial interface that is used for chip to chip interconnect and expansion adapter interconnect You can add optional I O and storage devices Optional expansion nodes are available to provide a cost effective way for you to increase and customize the capabilities of the compute node Expansion nodes support a wide variety of industry standard...

Page 26: ...om infocenter flexsys information index jsp topic 2Fcom lenovo lxca doc 2 Fsetup html Free 90 day trial Lenovo XClarity Administrator offers a free 90 day trial license that enables you to use all available features including operating system deployment firmware maintenance and configuration management for a limited time After 90 days you can continue to use Lenovo XClarity Administrator to manage...

Page 27: ...rs changes to the inventory for those endpoints and flags any endpoints that are out of compliance User management Lenovo XClarity Administrator provides a centralized authentication server to create and manage user accounts and to manage and authenticate user credentials The authentication server is created automatically when you start the management server for the first time The user accounts th...

Page 28: ...nose and correct problems The compute node has the following RAS features Advanced Configuration and Power Interface ACPI Automatic server restart ASR Built in diagnostics using DSA Preboot Built in monitoring for temperature voltage and hard disk drives Customer support center 24 hours per day 7 days a week1 Customer upgrade of flash ROM resident code and diagnostics Customer upgradeable Unified ...

Page 29: ...er cage IMM interposer adapter Riser serve RAID assembly Figure 3 Major components of the compute node Major components of the storage tray Use this information to locate the major components on the storage tray The storage tray is installed on the top of a compute node Each storage tray supports up to eight 3 5 inch LFF SATA hard disk drives with one installed in the compute node The ServeRAID ad...

Page 30: ... the storage tray Major components of the GPU tray Use this information to locate the major components on the GPU tray The GPU tray is installed on the top of a compute node Each GPU tray supports up to two Graphics Processing Unit GPU enclosure full height full length The following illustration shows the major components of the GPU tray 16 Lenovo NeXtScale nx360 M5 Installation and Service Guide ...

Page 31: ... GPU tray Major components of the 2U GPU tray Use this information to locate the major components on the 2U GPU tray The 2U GPU tray is installed on the top of a compute node Each 2U GPU tray supports up to four Graphics Processing Unit GPU enclosure full height full length The following illustration shows the major components of the 2U GPU tray Chapter 1 The Lenovo NeXtScale nx360 M5 compute node...

Page 32: ...information to view power features turn on and turn off the compute node and view the functions of the controls and indicators Compute node controls connectors and LEDs Use this information for details about the controls connectors and LEDs The following illustration identifies the buttons connectors and LEDs on the control panel with 2 5 inch hot swap hard disk drive assembly installed 18 Lenovo ...

Page 33: ...ED When the compute node is connected to power through the NeXtScale n1200 Enclosure press this button to turn on or turn off the compute node This button is also the power LED This green LED indicates the power status of the compute node Flashing rapidly The LED flashes rapidly for the following reasons The compute node has been installed in a chassis When you install the compute node the LED fla...

Page 34: ...connect the server to a network When you enable shared Ethernet for IMM2 1 in the Setup utility you can access the IMM2 1 using either the Ethernet 1 or the system management Ethernet default connector See Using the Setup utility for more information Ethernet link activity status LED When any of these LEDs is lit they indicate that the server is transmitting to or receiving signals from the Ethern...

Page 35: ...compute node is initializing and synchronizing with the Chassis Management Module the power LED flashes rapidly and the power button on the compute node does not respond This process can take approximately 90 seconds after the compute node has been installed 2 While the compute node is starting the power LED on the front of the compute node is lit and does not flash See Compute node controls conne...

Page 36: ...f this feature is supported by the operating system If the operating system stops functioning you can press and hold the power button for more than 4 seconds to turn off the compute node Attention Pressing the power button for 4 seconds forces the operating system to shut down immediately Data loss is possible System board layouts Use this information to locate the connectors LEDs jumpers and swit...

Page 37: ...8 DIMM 4 DIMM 3 DIMM 2 DIMM 1 Microprocessor 2 Microprocessor 1 HDD Backplane connector IMM SAS connector Slot 6 SD adapter connector Slot 7 Rear HDD power connector HDD LED signal connector Figure 10 Internal connectors on system board System board external connectors The following illustration shows the external connectors on the system board Chapter 1 The Lenovo NeXtScale nx360 M5 compute node ...

Page 38: ...r NMI switch Power button Figure 11 External connectors on system board System board switches and jumpers The following illustration shows the location and description of the switches and jumpers 24 Lenovo NeXtScale nx360 M5 Installation and Service Guide ...

Page 39: ...or move any jumpers turn off the server Review the information in Safety on page v Installation guidelines on page 101 Handling static sensitive devices on page 103 and Turning off the compute node on page 21 2 Any system board switch or jumper block that is not shown in the illustrations in this document are reserved The following table describes the jumpers on the system board Chapter 1 The Leno...

Page 40: ...n after the server is turned on This can cause an unpredictable problem System board LEDs and controls The following illustration shows the light emitting diodes LEDs on the system board Any error LED can be lit after ac power has been removed from the system board tray so that you can isolate a problem After ac power has been removed from the system board tray power remains available to these LED...

Page 41: ...4 error LED DIMM 3 error LED DIMM 2 error LED DIMM 1 error LED IMM Heartbeat LED Microprocessor 1 error LED Microprocessor 2 error LED Microprocessor mismatch LED Slot 4 error LED HDD 4 7 error LEDs SD adapter error LED Lightpath LED Slot 1 error LED IMM interposer Interposer RAID error LED System board error LED Battery error LED Figure 13 LEDs and controls on system board Chapter 1 The Lenovo Ne...

Page 42: ...28 Lenovo NeXtScale nx360 M5 Installation and Service Guide ...

Page 43: ...Installer to acquire and apply UpdateXpress System Packs and individual firmware and device driver updates For additional information and to download the UpdateXpress System Pack Installer go to the ToolsCenter for System x and BladeCenter at https support lenovo com us en documents LNVO CENTER and click UpdateXpress System Pack Installer When you click an update an information page is displayed i...

Page 44: ...templates that enable replication of settings to many servers and automation that reduces hands on time and user errors Wizards and other default settings enable customization capabilities The low touch set once and walk away feature reduces the hands on server setup time from days to minutes particularly for larger deployments For information about this tool see http www ibm com support entry por...

Page 45: ...mand line without the need to restart the server to run the Setup utility For more information about using this program see Lenovo Advanced Settings Utility program on page 43 Configuring RAID arrays For information about configuring RAID arrays see Configuring RAID arrays on page 42 Using the ServerGuide Setup and Installation CD Use this information as an overview for using the ServerGuide Setup...

Page 46: ...tem It provides the device drivers that are required for your hardware and for the operating system that you are installing This section describes a typical ServerGuide operating system installation Note Features and functions can vary slightly with different versions of the ServerGuide program 1 After you have completed the setup process the operating system installation program starts You will n...

Page 47: ...and settings The following choices are on the Setup utility main menu for the UEFI Depending on the version of the firmware some menu choices might differ slightly from these descriptions System Information Select this choice to view information about the server When you make changes through other choices in the Setup utility some of those changes are reflected in the system information you cannot...

Page 48: ...cy mode the system has limited ROM space for installed options Legacy PXE boot supports up to four network interface card NIC ports If more than four NIC ports are occupied legacy PXE boot will not be attempted on the fifth NIC port and following ports There are two ways to enable legacy PXE boot on the desired NIC ports 1 Prioritize the desired NIC connectors by changing the ROM execution Order T...

Page 49: ... save the network changes and reset the IMM Reset IMM to Defaults Select this choice to view or reset IMM to the default settings Reset IMM Select this choice to reset IMM Recovery Select this choice to view or change the system recovery parameters POST Attempts Select this choice to view or change the number of attempts to POST POST Attempts Limit Select this choice to view or change the Nx boot ...

Page 50: ...r where you can view the POST event log and the system event log You can use the arrow keys to move between pages in the error log This choice is on the full Setup utility menu only The POST event log contains the most recent error codes and messages that were generated during POST The system event log contains POST and system management interrupt SMI events and all events that are generated by th...

Page 51: ...Intel Xeon E5 2600 v3 systems are depended on the firmware driver readiness of ServerProven plan options see http www lenovo com serverproven To use the Boot Manager program complete the following steps Step 1 Turn off the server Step 2 Restart the server Step 3 When the prompt F12 Select Boot Device is displayed press F12 Step 4 Use the Up arrow and Down arrow keys to select an item from the menu...

Page 52: ...lt Attention If you set an administrator password and then forget it there is no way to change override or remove it You must replace the system board Using the integrated management module The integrated management module IMM is a second generation of the functions that were formerly provided by the baseboard management controller hardware It combines service processor functions video controller ...

Page 53: ...rogram Command line interface IPMI Shell The command line interface provides direct access to server management functions through the IPMI 2 0 protocol Use the command line interface to issue commands to control the server power view system information and identify the server You can also save one or more commands as a text file and run the file as a script Serial over LAN Establish a Serial over ...

Page 54: ...MAC address for example 5CF3FC5EAAD0 Step 2 Separate the number into pairs of hexadecimal characters for example 5C F3 FC 5E AA D0 Step 3 Separate the first six and last six hexadecimal characters Step 4 Add FF and FE in the middle of the 12 characters for example 5C F3 FC FF FE 5E AA D0 Step 5 Convert the first pair of hexadecimal characters to binary for example 5 0101 C 1100 which results in 01...

Page 55: ...uick view of the system status Note If you boot to the operating system while in the IMM GUI and the message Booting OS or in unsupported OS is displayed under System Status System State disable Windows 2008 firewall or type the following command in the Windows 2008 console This might also affect blue screen capture features netsh firewall set icmpsetting type 8 mode ENABLE By default the icmp pac...

Page 56: ...twork and provide full duplex FDX capability which enables simultaneous transmission and reception of data on the network If the Ethernet ports in the server support auto negotiation the controllers detect the data transfer rate 10BASE T 100BASE TX or 1000BASE T and duplex mode full duplex or half duplex of the network and automatically operate at that rate and mode You do not have to set any jump...

Page 57: ...ands You can save any of the settings as a file and run the file as a script The ASU program supports scripting environments through a batch processing mode For more information and to download the ASU program go to https support lenovo com us en documents LNVO ASU Updating the Universal Unique Identifier UUID The Universal Unique Identifier UUID must be updated when the system board is replaced U...

Page 58: ... internal LAN USB IP address The default value is 169 254 95 118 imm_user_id The IMM account 1 of 12 accounts The default value is USERID imm_password The IMM account password 1 of 12 accounts The default value is PASSW0RD with a zero 0 not an O Note If you do not specify any of these parameters ASU will use the default values When the default values are used and ASU is unable to access the IMM us...

Page 59: ...default value This parameter is required imm_user_id The IMM account 1 of 12 accounts The default value is USERID imm_password The IMM account password 1 of 12 accounts The default value is PASSW0RD with a zero 0 not an O The following commands are examples of using the userid and password default values and not using the default values Examples that do not use the userid and password default valu...

Page 60: ...CS access Remote access to the target system LAN based Bootable media containing ASU LAN or KCS depending upon the bootable media Step 3 Copy and unpack the ASU package which also includes other required files to the server Make sure that you unpack the ASU and the required files to the same directory In addition to the application executable asu or asu64 the following files are required For Windo...

Page 61: ...SYSTEM_PROD_DATA SysInfoSerialNum s n asu set SYSTEM_PROD_DATA SysEncloseAssetTag asset_tag Online KCS access unauthenticated and user restricted You do not need to specify a value for access_method when you use this access method The KCS access method uses the IPMI KCS interface This method requires that the IPMI driver be installed Some operating systems have the IPMI driver installed by default...

Page 62: ...and password default values asu set SYSTEM_PROD_DATA SysInfoProdName m t_model host imm_ip user imm_user_id password imm_password asu set SYSTEM_PROD_DATA SysInfoSerialNum s n host imm_ip user imm_user_id password imm_password asu set SYSTEM_PROD_DATA SysEncloseAssetTag asset_tag host imm_ip user imm_user_id password imm_password Examples that do use the userid and password default values asu set ...

Page 63: ...ed before the problem occurred if possible reverse those changes This might include any of the following items Hardware components Device drivers and firmware System software UEFI firmware System input power or network connections Step 2 View the light path diagnostics LEDs and event logs The server is designed for ease of diagnosis of hardware and software problems Light path diagnostics LEDs See...

Page 64: ...running preboot diagnostics For more information about UpdateXpress System Packs see http www ibm com support entry portal docdisplay lndocid SERV XPRESSand Updating the firmware on page 29 For more information about the Bootable Media Creator see https support lenovo com us en documents LNVO BOMC Be sure to separately install any listed critical updates that have release dates that are later than...

Page 65: ...ent known problems and suggested solutions To search for troubleshooting procedures and RETAIN tips go to http www lenovo com support Step 8 Use the troubleshooting tables See Troubleshooting by symptom on page 63 to find a solution to a problem that has identifiable symptoms A single problem might cause multiple symptoms Follow the troubleshooting procedure for the most obvious symptom If that pr...

Page 66: ...rocessor socket See Microprocessor problems on page 67 for information about diagnosing microprocessor problems Before you run DSA you must determine whether the failing server is part of a shared hard disk drive cluster two or more servers sharing external storage devices If it is part of a cluster you can run all diagnostic programs except the ones that test the storage unit that is a hard disk ...

Page 67: ...cessful completion of startup which is indicated by a readable display of the operating system desktop Step 3 Is there a readable image on the monitor screen No Find the failure symptom in Troubleshooting by symptom on page 63 if necessary see Solving undetermined problems on page 77 Yes Run DSA see Running DSA Preboot diagnostic programs on page 61 If DSA reports an error follow the instructions ...

Page 68: ...A Portable runs on the server operating system and collects the following information about the server Drive health information Event logs for ServeRAID controllers and service processors IMM configuration information IMM environmental information Installed hardware including PCI and USB information Installed applications and hot fixes Kernel modules Light path diagnostics status Microprocessor in...

Page 69: ...agement module status and configuration System configuration Vital product data firmware and UEFI configuration DSA Preboot also provides diagnostics for the following system components when they are installed 1 Broadcom network adapter 2 Emulex network adapter 3 FusionIO storage 4 IMM I2C bus 5 LCD system information display panel 6 Intel GPU 7 LSI Controller 8 Memory modules 9 Microprocessors 10...

Page 70: ...LED yellow Figure 14 AC power supply LEDs The following table describes the problems that are indicated by various combinations of the power supply LEDs on an ac power supply and suggested actions to correct the detected problems AC power supply LEDs AC DC Error Description Action Notes On On Off Normal operation Off Off Off No ac power to the server or a problem with the ac power source 1 Check t...

Page 71: ... and power off sequencing and boot progress see System board LEDs and controls on page 26 for the location of these LEDs Table 3 System pulse LEDs LED Description Action RTMM heartbeat Power on and power off sequencing 1 If the LED blinks at 1Hz it is functioning properly and no action is necessary 2 If the LED is not blinking trained technician only replace the system board IMM2 heartbeat IMM2 he...

Page 72: ...use assertion events to be logged when their setpoints are reached When a setpoint condition no longer exists a corresponding deassertion event is logged However not all events are assertion type events Integrated management module II IMM2 event log This log contains a filtered subset of all IMM POST and system management interrupt SMI events You can view the IMM event log through the IMM web inte...

Page 73: ...is not hung and is connected to a network using an operating system controlled network ports Use any of the following methods Run DSA Portable to view the diagnostic event log requires IPMI driver or create an output file that you can send to Lenovo service and support using ftp or local copy Use IPMItool to view the system event log requires IPMI driver Use the web browser interface to the IMM to...

Page 74: ...layed See Appendix B UEFI POST error codes on page 805 for more information If POST detects a problem an error message is sent to the POST event log see Event logs on page 58 for more information Lenovo Dynamic System Analysis Lenovo Dynamic System Analysis DSA collects and analyzes system information to aid in diagnosing server problems DSA collects the following information about the server Driv...

Page 75: ... server or you can create a bootable media such as a CD DVD ISO USB or PXE using the Lenovo ToolsCenter Bootable Media Creator BoMC For more details see the BoMC Installation and User s Guide at https support lenovo com us en documents LNVO BOMC In addition to the capabilities of the other editions of DSA DSA Preboot includes diagnostic routines that would be disruptive to run within the operating...

Page 76: ...nue restart the server and try running the DSA Preboot diagnostic programs again If the problem remains replace the component that was being tested when the server stopped Diagnostic text messages Diagnostic text messages are displayed while the tests are running A diagnostic text message contains one of the following results Passed The test was completed without any errors Failed The test detecte...

Page 77: ...ges on page 229 and Appendix C DSA diagnostic test results on page 829 for more information Troubleshooting by symptom Use the troubleshooting tables to find solutions to problems that have identifiable symptoms If you cannot find a solution to the problem in these tables see Lenovo Dynamic System Analysis on page 60 for information about testing the server and Running DSA Preboot diagnostic progr...

Page 78: ...ed technician Go to the Lenovo support website at http www lenovo com support to check for technical information hints tips and new device drivers or to submit a request for information Symptom Action Not all drives are recognized by the hard disk drive diagnostic tests Remove the drive that is indicated by the diagnostic tests then run the hard disk drive diagnostic tests again If the remaining d...

Page 79: ...il the problem is solved If an action step is preceded by Trained technician only that step must be performed only by a trained technician Go to the Lenovo support website at http www lenovo com support to check for technical information hints tips and new device drivers or to submit a request for information Symptom Action A problem occurs only occasionally and is difficult to diagnose 1 Make sur...

Page 80: ...vice from the hub and connect it directly to the server 3 Replace the mouse or USB device Memory problems Use this information to solve memory problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved If an action step is preceded by Trained technician only that step must be performed only by a trained technician Go to the Lenovo s...

Page 81: ...em is not the microprocessor or the DIMM connector 8 Trained technician only Replace the system board Multiple DIMMs in a channel are identified as failing Note Each time you install or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Reseat the DIMMs then restart the server 2 Remove the highest numbered DIMM of those that are i...

Page 82: ... monitor for instructions for testing and adjusting the monitor If you cannot diagnose the problem call for service Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved If an action step is preceded by Trained technician only that step must be performed only by a trained technician Go to the Lenovo support website at http www lenovo co...

Page 83: ...ation programs 1 Make sure that The application program is not setting a display mode that is higher than the capability of the monitor You installed the necessary device drivers for the application 2 Run video diagnostics see Running DSA Preboot diagnostic programs on page 61 If the server passes the video diagnostics the video is good see Solving undetermined problems on page 77 Trained technici...

Page 84: ...e listed in the Action column until the problem is solved If an action step is preceded by Trained technician only that step must be performed only by a trained technician Go to the Lenovo support website at http www lenovo com support to check for technical information hints tips and new device drivers or to submit a request for information Symptom Action Unable to wake the server using the Wake ...

Page 85: ...ecure 2 If the device comes with test instructions use those instructions to test the device 3 If the failing device is a SCSI device make sure that The cables for all external SCSI devices are connected correctly The last device in each SCSI chain or the end of the SCSI cable is terminated correctly Any external SCSI device is turned on You must turn on an external SCSI device before you turn on ...

Page 86: ...e type Mixing different power supplies in the server will cause a system error the system error LED on the front panel turns on 4 Make sure that The power cords are correctly connected to the server and to a working electrical outlet The type of memory that is installed is correct The DIMMs are fully seated The LEDs on the power supply do not indicate a problem The microprocessors are installed in...

Page 87: ... technician Go to the Lenovo support website at http www lenovo com support to check for technical information hints tips and new device drivers or to submit a request for information Symptom Action The number of serial ports that are identified by the operating system is less than the number of installed serial ports 1 Make sure that Each port is assigned a unique address in the Setup utility and...

Page 88: ...ither no logical drive is defined SCSI RAID servers or the ServerGuide System Partition is not present Run the ServerGuide program and make sure that setup is complete Software problems Use this information to solve software problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved If an action step is preceded by Trained technicia...

Page 89: ...se of an overcurrent condition To diagnose a power problem use the following general procedure Step 1 Turn off the server and disconnect all power cords Step 2 Check for loose cables in the power subsystem Also check for short circuits for example if a loose screw is causing a short circuit on a circuit board Step 3 Check the lit LEDs on the operator information panel Step 4 If the check log LED o...

Page 90: ...Replace the identified component Step 5 Remove the adapters and disconnect the cables and power cords to all internal and external devices until the server is at the minimum configuration that is required for the server to start see Power supply LEDs on page 55 for the minimum configuration Step 6 Reconnect all power cords and turn on the server If the server starts successfully reseat the adapter...

Page 91: ...nstalled Step 5 Check the LAN activity LED on the rear of the server The LAN activity LED is lit when data is active on the Ethernet network If the LAN activity LED is off make sure that the hub and network are operating and that the correct device drivers are installed Step 6 Check for operating system specific causes of the problem Step 7 Make sure that the device drivers on the client and serve...

Page 92: ...m Lenovo The model name and serial number are located on the ID label on the front of the server as shown in the following illustration Note The illustrations in this document might differ slightly from your hardware Serial number label 000 000 000 000 0000000 000000 000 000 0 0 000 000 000 000 0000000 000000 000 000 0 0 000 000 000 000 0000000 000000 000 000 0 0 000 000 000 000 0000000 000000 000...

Page 93: ...ssistance on page 985 for information about calling Lenovo for service Recovering the server firmware UEFI update failure Use this information to recover the server firmware Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update...

Page 94: ...overy method Use this information to recover the server firmware and restore the server operation to the primary bank To recover the server firmware and restore the server operation to the primary bank complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 101 Step 2 Turn off the server and disconnect all power cords and ...

Page 95: ... the server to an operating system that is supported by the firmware update package that you downloaded Step 9 Perform the firmware update by following the instructions that are in the firmware update package readme file Step 10 Turn off the server and disconnect all power cords and external cables and then remove the cover see Removing the compute node cover on page 113 Step 11 Move the UEFI boot...

Page 96: ...are splash screen otherwise use the in band manual recovery method Step 1 Boot the server to an operating system that is supported by the firmware update package that you downloaded Step 2 Perform the firmware update by following the instructions that are in the firmware update package readme file Step 3 Restart the server Step 4 At the firmware splash screen press F3 when prompted to restore to t...

Page 97: ...attempts automatic or manual the Nx boot failure feature causes the server to revert to the default UEFI configuration and start the Setup utility so that you can make the necessary corrections to the configuration and restart the server If the server is unable to successfully complete POST with the default configuration there might be a problem with the system board To specify the number of conse...

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Page 99: ...ructural parts on page 97 for the list of structural parts Tier 1 customer replaceable unit CRU Replacement of Tier 1 CRUs is your responsibility If Lenovo installs a Tier 1 CRU at your request you will be charged for the installation Tier 2 customer replaceable unit You may install a Tier 2 CRU yourself or request Lenovo to install it at no additional charge under the type of warranty service tha...

Page 100: ...ber Tier 2 2 1 8 inch SSD cage assembly 00AM451 2 1 8 inch SSD cage assembly 00KA978 4 Solid state drive 1 8 inch MLC enterprise value SATA S3500 80 GB 00AJ041 4 Solid state drive 1 8 inch MLC enterprise value SATA 240 GB 00AJ046 4 Solid state drive 1 8 inch MLC enterprise value SATA 400 GB 00AJ051 4 Solid state drive 1 8 inch SATA 200 GB 41Y8367 4 Solid state drive 1 8 inch SATA 400 GB 41Y8372 6 ...

Page 101: ... Line SATA 00FN124 9 Hard disk drive 3 5 inch 3 TB 6 Gbps 512e Near Line SATA 00FN139 9 Hard disk drive 3 5 inch 4 TB 6 Gbps 512e Near Line SATA 00FN154 9 Hard disk drive 3 5 inch 5 TB 6 Gbps 512e Near Line SATA 00FN169 9 Hard disk drive 3 5 inch 6 TB 6 Gbps 512e Near Line SATA 00FN184 9 Hard disk drive 3 5 inch 2 TB 12 Gbps 512e Near Line SAS 00FN194 9 Hard disk drive 3 5 inch 4 TB 12 Gbps 512e N...

Page 102: ...e 2 5 inch G3 hot swap 600 GB 10 K 6 Gbps SAS 00AJ092 15 Hard disk drive 2 5 inch G3 hot swap 300 GB 10 K 6 Gbps SAS 00AJ097 15 Hard disk drive 2 5 inch G3 hot swap 600 GB 15 K 6 Gbps SAS 00AJ127 15 Hard disk drive 2 5 inch G3 hot swap 1 TB 7 2 K 12 Gbps Near Line SAS 00NA492 15 Hard disk drive 2 5 inch G3 hot swap 2 TB 7 2 K 12 Gbps Near Line SAS 00NA497 15 Hard disk drive 2 5 inch 512e 2 TB 7 2 ...

Page 103: ...Hard disk drive 3 5 inch 10 TB 7 2K 6Gbps NL SATA 00YK347 115 Solid state drive 2 5 inch S3510 120 GB enterprise entry SATA 00WG796 15 Solid state drive 2 5 inch Intel S3610 480 GB SATA 00YK263 15 Solid state drive 2 5 inch Intel S3610 800 GB SATA 00YK268 15 Solid state drive 2 5 inch Intel S3610 1 2 TB SATA 00YK273 15 Solid state drive 2 5 inch Intel S3610 1 6 TB SATA 00YK278 15 Solid state drive...

Page 104: ...rprise mainstream SAS 00YC461 15 Solid state drive 2 5 inch G3 hot swap 800 GB 12 Gbps enterprise mainstream SAS 00YC466 15 Solid state drive 2 5 inch G3 hot swap 1 6 TB 12 Gbps enterprise mainstream SAS 00YC471 16 IMM management interposer assembly 00MW962 17 ML2 riser cage assembly 00KG518 18 Remote battery holder 00KA963 20 Microprocessor Intel Xeon E5 2697 v3 2 6 GHz 35 MB 2133 MHz 145 W 14 co...

Page 105: ...B 2133 MHz 135 W 16 core 00KG109 20 Microprocessor Intel Xeon E5 2683 v3 2 0 GHz 35 MB 2133 MHz 120 W 14 core 00KG110 20 Microprocessor Intel Xeon E5 2685 v3 2 6 GHz 30 MB 2133 MHz 120 W 12 core 00KJ036 20 Microprocessor Intel Xeon E5 2623 v3 3 0 GHz 10 MB 1866 MHz 105 W 4 core 00KJ038 20 Microprocessor Intel Xeon E5 2698 v4 2 2 GHz 50 MB 2400 MHz 135 W 20 core 00MW771 20 Microprocessor Intel Xeon...

Page 106: ...YD972 20 Microprocessor Intel Xeon E5 2640 v4 2 4 GHz 25 MB 2133 MHz 90 W 10 core 00YD973 20 Microprocessor Intel Xeon E5 2630 v4 2 2 GHz 20 MB 2133 MHz 85 W 10 core 00YD974 20 Microprocessor Intel Xeon E5 2620 v4 2 1 GHz 20 MB 2133 MHz 85 W 8 core 00YD975 21 Heat sink front 00KA920 21 Heat sink rear 00KA921 22 Node planar tray supported for IBM platform 00MU753 22 Node planar tray supported for M...

Page 107: ...Cable GPU power 00YD781 Cable 1x2 2 5 inch 12G HDD short hardware RAID stack up 00KA975 Cable 1x2 2 5 inch 12G HDD short hardware RAID stack up port 1 00KA976 Cable 2 5 inch HDD 2x right angle no RAID 00KA977 Cable 1 8 inch rear SSD server node 4 SSD to planar no RAID 00KA979 Cable 4x SDD hardware long 00KA980 Cable 1 8 inch 12G SSD short vertical hardware RAID 00KA981 Cable external mini SAS 1m S...

Page 108: ...D to planar 00AM452 Cable rear SSD 1 8 inch 4 compute node 4 SSD to ServeRAID controller 00AM453 Cable 900 mm SAS HD 00KF713 Cable 12G SFF hardware long 00KA974 Cable K80 power 00YD786 Cable 0 75m Mellanox passive DAC copper 00KF026 Cable 1m Mellanox passive DAC copper 00KF027 Cable 1 25m Mellanox passive DAC copper 00KF028 Cable 1 5m Mellanox passive DAC copper 00KF029 Cable 3m Mellanox passive D...

Page 109: ...804 Flash adapter io3 3 2 TB Enterprise Mainstream 00YA807 Flash adapter io3 6 4 TB Enterprise Mainstream 00YA810 Flash adapter P3700 1 6 TB Enterprise Performance NVMe 00YA813 Flash adapter P3700 2 TB Enterprise Performance NVMe 00YA816 Front power and control 00YD783 Mellanox ConnectX 3 40 GbE FDR IB VPI adapter 00D9552 Mellanox QSFP to SFP adapter 00D9678 Mellanox ConnectX 3 Pro ML2 2x40 GbE FD...

Page 110: ...l port HBA 00Y3344 QLogic 8Gb FC single port HBA 00Y5628 QLogic 8Gb FC dual port HBA 00Y5629 QLogic 10Gb SFP SR optical transceiver 42C1816 Qlogic 8200 dual port 10GbE SFP VFA 90Y4605 Redundant SD card RAID adapter 00YK624 Riser front 00YD782 Riser RAID 00KG132 Rear riser power 00YD785 SD flash memory card 32 GB 00ML701 Solarflare SFN5162F 2x10GbE SFP SFP Performant adapter 47C9955 Solarflare SFN7...

Page 111: ...rounded attachment plug is provided to use with this product To avoid electrical shock always use the power cord and plug with a properly grounded outlet Lenovo power cords used in the United States and Canada are listed by Underwriter s Laboratories UL and certified by the Canadian Standards Association CSA For units intended to be operated at 115 volts Use a UL listed and CSA certified cord set ...

Page 112: ...Nepal Pakistan Samoa South Africa Sri Lanka Swaziland Uganda 39M5151 Abu Dhabi Bahrain Botswana Brunei Darussalam Channel Islands China Hong Kong S A R Cyprus Dominica Gambia Ghana Grenada Iraq Ireland Jordan Kenya Kuwait Liberia Malawi Malaysia Malta Myanmar Burma Nigeria Oman Polynesia Qatar Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Seychelles Sierra Leone Singapore Suda...

Page 113: ... countries and regions 39M5199 Japan 39M5068 Argentina Paraguay Uruguay 39M5226 India 39M5240 39M5241 Brazil 39M5375 39M5378 39M5509 Canada Germany United States of America Chapter 4 Parts listing Lenovo NeXtScale nx360 M5 compute node 99 ...

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Page 115: ...e server For more information about getting service and assistance see Appendix D Getting help and technical assistance on page 985 Installation tools The following tools are required to remove or replace parts on the Lenovo NeXtScale nx360 M5 compute node Phillips screwdriver T8 torx screwdriver part number 00FK488 provided on the back of the chassis Flat blade screwdriver Installing an optional ...

Page 116: ...ibute the weight of the object equally between your feet Use a slow lifting force Never move suddenly or twist when you lift a heavy object To avoid straining the muscles in your back lift by standing or by pushing up with your leg muscles Make sure that you have an adequate number of properly grounded electrical outlets for the compute node monitor and other devices Back up all important data bef...

Page 117: ...or and heat sink You have installed the fourth and sixth fans when you installed the second microprocessor option Handling static sensitive devices Use this information to handle static sensitive devices Attention Static electricity can damage the compute node and other electronic devices To avoid damage keep static sensitive devices in their static protective packages until you are ready to insta...

Page 118: ...ow many microprocessors are installed For optimum performance you must upgrade the operating system to support SMP See your operating system documentation for additional information Removing a compute node from a chassis Use this information to remove a compute node from a NeXtScale nx360 M5 compute node Before you remove a compute node complete the following steps 1 Read Safety on page v and Inst...

Page 119: ...w all packaging instructions and use any packaging materials for shipping that are supplied to you Installing a compute node in a chassis Use this information to install a compute node in a NeXtScale n1200 Enclosure Before you install the compute node in a chassis read Safety on page v and Installation guidelines on page 101 Statement 21 CAUTION Hazardous energy is present when the compute node is...

Page 120: ... compute node initializes and synchronizes with the Chassis Management Module This process takes approximately 90 seconds The power LED flashes rapidly and the power button on the compute node does not respond until this process is complete Step 5 Turn on the compute node see Turning on the compute node on page 21 for instructions Step 6 Make sure that the power LED on the compute node control pan...

Page 121: ...3 Disconnect the configuration cable the hardware RAID signal cable and the mini SAS cable from the storage tray Step 4 Press on the release latch and slide the storage tray toward the rear of the compute node 0 0 0 0 0 0 0 000000 000000 000000 000000 000000 00000 00000 00000 00000 0 0 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 Figure 20 Removal...

Page 122: ...k Blank Blank Blank Blank Blank Internal storage node Drive bay 6 HDD Blank Blank Blank Blank Blank Blank Blank If a hard disk drive fails it is recommended to keep the failed hard disk drive in the storage tray until installing a new hard disk drive or a filler Step 1 Carefully lay the storage tray on a flat static protective surface orienting the storage tray with the release latch near your rig...

Page 123: ...ay from a compute node Use this information to remove a GPU tray from a NeXtScale nx360 M5 compute node Before you remove a GPU tray from a compute node complete the following steps 1 Read Safety on page v and Installation guidelines on page 101 2 If the compute node is operating shut down the operating system 3 Press the power button to turn off the compute node see Turning off the compute node o...

Page 124: ...re information Note The GPU tray supports only 1300 watt power supply unit with high line Vin AC 200 volt to 240 volt Before you install the compute node in a chassis read Safety on page v and Installation guidelines on page 101 To install the GPU tray to compute node complete the following steps Step 1 Carefully lay the GPU tray on a flat static protective surface orienting the GPU tray with the ...

Page 125: ...e nx360 M5 compute node Before you remove a 2U GPU tray from a compute node complete the following steps 1 Read Safety on page v and Installation guidelines on page 101 2 If the compute node is operating shut down the operating system 3 Press the power button to turn off the compute node see Turning off the compute node on page 21 for more information To remove the 2U GPU tray from a compute node ...

Page 126: ... for more information Note The 2U GPU tray supports only 1300 watt power supply unit with high line Vin AC 200 volt to 240 volt Before you install the compute node in a chassis read Safety on page v and Installation guidelines on page 101 To install the 2U GPU tray to compute node complete the following steps Step 1 Carefully lay the 2U GPU tray on a flat static protective surface orienting the 2U...

Page 127: ...tural parts Use this information to remove and replace consumable and structural parts Replacement of structural parts is your responsibility If Lenovo installs a structural part at your request you will be charged for the installation The illustrations in this document might differ slightly from your hardware Removing the compute node cover Use this information to remove the cover from a compute ...

Page 128: ...emove the compute node cover complete the following steps Step 1 Press on the release latch and the push point at the same time and slide the cover toward the rear of the compute node Step 2 Lift the cover away from the compute node 0 0 0 0 0 00000 00000 00000 00000 0000 0000 0000 0000 0 0 Figure 26 Remove the compute node cover Attention Do not use any tools or sharp objects to press on the relea...

Page 129: ...nclosure until the cover is installed and closed Do not attempt to override this protection Statement 21 CAUTION Hazardous energy is present when the compute node is connected to the power source Always replace the compute node cover before installing the compute node To install the compute node cover complete the following steps Step 1 Carefully lay the compute node on a flat static protective su...

Page 130: ...ove the air baffle complete the following steps 1 Read Safety on page v and Installation guidelines on page 101 2 If the compute node is installed in a NeXtScale n1200 Enclosure remove it see Removing a compute node from a chassis on page 104 for instructions 3 Carefully lay the compute node on a flat static protective surface orienting the compute node with the bezel pointing toward you To remove...

Page 131: ...e node components Replacing the air baffle Use this information to install the air baffle Before you install the air baffle complete the following steps 1 Read Safety on page v and Installation guidelines on page 101 2 If the compute node is installed in a NeXtScale n1200 Enclosure remove it see Removing a compute node from a chassis on page 104 for instructions 3 Carefully lay the compute node on...

Page 132: ...g 0 0 0 00 00 00 00000 00000 00000 00000 00000 0 0 0 0 0 Figure 30 Air baffle installation compute node Air baffle Figure 31 Air baffle installation GPU tray Step 3 Reinstall the cover see Installing the compute node cover on page 115 Step 4 Slide the compute node into the rack Step 5 Reconnect the power cords and any cables that you removed Step 6 Turn on the peripheral devices and the compute no...

Page 133: ...te node Operating the compute node with the PCI riser filler removed might damage compute node components Replacing the PCI riser filler Use this information to install the PCI riser filler Before you install the PCI riser filler complete the following steps 1 Read Safety on page v and Installation guidelines on page 101 2 If the compute node is installed in a NeXtScale n1200 Enclosure remove it s...

Page 134: ...ezel complete the following steps 1 Read Safety on page v and Installation guidelines on page 101 2 If the compute node is installed in a NeXtScale n1200 Enclosure remove it see Removing a compute node from a chassis on page 104 for instructions 3 Carefully lay the compute node on a flat static protective surface orienting the compute node with the bezel pointing toward you To remove the bezel com...

Page 135: ...Step 3 Remove the three M3 screws by T8 torx screwdriver provided on the back of the chassis 0000000000 0000000000 0000000000 0000000000 0000000000 0000000000 0000000000 0000000000 0000000000 0000000000 0000000000 M3 screws M3 screws Figure 35 M3 screws removal Step 4 Remove the caming handle screw by Phillips screwdirver 2 Chapter 5 Removing and replacing components 121 ...

Page 136: ...moval Step 5 Remove the four M3 screws by T8 torx screwdriver provided on the back of the chassis M3 screws Figure 37 M3 screws removal Step 6 Grasp the bezel and remove the bezel out of the compute node 122 Lenovo NeXtScale nx360 M5 Installation and Service Guide ...

Page 137: ...le n1200 Enclosure remove it see Removing a compute node from a chassis on page 104 for instructions 3 Carefully lay the compute node on a flat static protective surface orienting the compute node with the bezel pointing toward you To install the bezel complete the following steps Step 1 Remove the cover see Removing the compute node cover on page 113 Step 2 Grasp the bezel and install the bezel i...

Page 138: ...stall the four M3 screws by T8 torx screwdriver provided on the back of the chassis M3 screws Figure 40 M3 screws installation Step 4 Install the caming handle screw by Phillips screwdirver 2 124 Lenovo NeXtScale nx360 M5 Installation and Service Guide ...

Page 139: ...screwdriver provided on the back of the chassis 0000000000 0000000000 0000000000 0000000000 0000000000 0000000000 0000000000 0000000000 0000000000 0000000000 0000000000 M3 screws M3 screws Figure 42 M3 screws installation Step 6 Install the two hex screws by hex screwdriver Chapter 5 Removing and replacing components 125 ...

Page 140: ...rom the GPU tray Before you remove the filler from the GPU tray complete the following steps 1 Read Safety on page v and Installation guidelines on page 101 2 If the compute node is installed in a NeXtScale n1200 Enclosure remove it see Removing a compute node from a chassis on page 104 for instructions 3 Carefully lay the compute node on a flat static protective surface orienting the compute node...

Page 141: ...e v and Installation guidelines on page 101 2 If the compute node is installed in a NeXtScale n1200 Enclosure remove it see Removing a compute node from a chassis on page 104 for instructions 3 Carefully lay the compute node on a flat static protective surface orienting the compute node with the bezel pointing toward you To install the filler on to the GPU tray complete the following steps Step 1 ...

Page 142: ...ndle Before you remove the front handle complete the following steps 1 Read Safety on page v and Installation guidelines on page 101 2 If the compute node is installed in a NeXtScale n1200 Enclosure remove it see Removing a compute node from a chassis on page 104 for instructions 3 Carefully lay the compute node on a flat static protective surface with the cover side down orienting the compute nod...

Page 143: ...s and use any packaging materials for shipping that are supplied to you Installing the front handle Use this information to install the front handle Before you install the front handle complete the following steps 1 Read Safety on page v and Installation guidelines on page 101 2 If the compute node is installed in a NeXtScale n1200 Enclosure remove it see Removing a compute node from a chassis on ...

Page 144: ...le install the compute node into the chassis see Installing a compute node in a chassis on page 105 for instructions Removing the rear hard disk drive cage Use this information to remove the rear hard disk drive cage Before you remove the rear hard disk drive cage complete the following steps 1 Read Safety on page v and Installation guidelines on page 101 2 If the compute node is installed in a Ne...

Page 145: ...ng a hard disk drive cage 3 5 inch 0 0 0 0 0 0 0 0 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0 0 0 0 Figure 49 Removing a hard disk drive cage 2 5 inch Chapter 5 Removing and replacing components 131 ...

Page 146: ... Then remove the cage from the compute node at an angle Step 5 For cable routing see Internal cable routing and connectors on page 216 If you are instructed to return the hard disk drive cage follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing the rear hard disk drive cage Use this information to install the rear hard disk drive cage B...

Page 147: ...ng a hard disk drive cage 3 5 inch 0 0 0 0 0 0 0 0 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0 0 0 0 Figure 52 Installing a hard disk drive cage 2 5 inch Chapter 5 Removing and replacing components 133 ...

Page 148: ...tall the hard disk drive backplate if there is one see Installing the hard disk drive backplate on page 162 Step 6 Insert the easy swap hard disk drives or the solid state drives see Removing and installing drives on page 164 Step 7 For cable routing see Internal cable routing and connectors on page 216 After you install the hard disk drive cage complete the following steps 1 Install the cover ont...

Page 149: ...page 104 for instructions 3 Carefully lay the compute node on a flat static protective surface orienting the compute node with the bezel pointing toward you To remove a RAID adapter battery complete the following steps Step 1 Remove the cover see Removing the compute node cover on page 113 Step 2 Grasp the battery out of the battery holder Figure 54 RAID adapter battery removal Step 3 Disconnect t...

Page 150: ...e on a flat static protective surface orienting the compute node with the bezel pointing toward you When you install any RAID adapter that comes with batteries it is sometimes necessary to install the batteries in another location in the server to prevent the batteries from overheating To install a RAID adapter battery in the server complete the following steps Step 1 Remove the cover see Removing...

Page 151: ...y holder and make sure that the holder engages the battery securely Battery Battery holder Figure 58 RAID adapter battery installation Attention Make sure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board Chapter 5 Removing and replacing components 137 ...

Page 152: ...v and Installation guidelines on page 101 2 If the compute node is installed in a NeXtScale n1200 Enclosure remove it see Removing a compute node from a chassis on page 104 for instructions 3 Carefully lay the compute node on a flat static protective surface orienting the compute node with the bezel pointing toward you To remove a RAID adapter battery holder complete the following steps Step 1 Rem...

Page 153: ...e the battery holder from the air baffle Battery holder Air baffle Figure 61 RAID adapter battery holder removal If you are instructed to return the RAID adapter battery holder follow all packaging instructions and use any packaging materials for shipping that are supplied to you Chapter 5 Removing and replacing components 139 ...

Page 154: ...tructions 3 Carefully lay the compute node on a flat static protective surface orienting the compute node with the bezel pointing toward you To install a RAID adapter battery holder complete the following steps Step 1 Remove the cover see Removing the compute node cover on page 113 Step 2 Align the battery holder hooks and place the battery holder on the air baffle Battery holder Hook Air baffle L...

Page 155: ...d disk drive cage complete the following steps 1 Read Safety on page v and Installation guidelines on page 101 2 If the compute node is installed in a NeXtScale n1200 Enclosure remove it see Removing a compute node from a chassis on page 104 for instructions 3 Carefully lay the compute node on a flat static protective surface orienting the compute node with the bezel pointing toward you To remove ...

Page 156: ...re 65 Backplane removal Step 5 Disconnect the mini SAS HD 12Gb and power cables from the 2 5 inch hot swap hard disk drive backplane and power connector see Figure 161 2 5 inch hard disk drive with ServeRAID SAS controller cable connection no 2 5 inch hot swap hard disk drive installed on page 219 Step 6 Remove the screws from the optional front 2 5 inch hot swap hard disk drive cage 142 Lenovo Ne...

Page 157: ...instructions and use any packaging materials for shipping that are supplied to you Installing the optional front 2 5 inch hot swap hard disk drive cage Use this information to install the optional front 2 5 inch hot swap hard disk drive cage Before you install the optional front 2 5 inch hot swap hard disk drive cage complete the following steps 1 Read Safety on page v and Installation guidelines ...

Page 158: ...13 Step 2 Remove the PCI cage filler right hand side PCI bracket and left hand side PCI bracket if there is one installed Step 3 Slowly lower the optional front 2 5 inch hot swap hard disk drive cage into the node 000 000 000 000 000 000 000 2 5 inch hard disk drive cage Figure 68 Optional front 2 5 inch hot swap hard disk drive cage installation Step 4 Tighten the screws to secure the optional fr...

Page 159: ...to place 000 000 000 000 000 000 000 Backplane Figure 71 Backplane installation completed Step 8 Route the cables and connect the other end of the mini SAS HD 12Gb and power cables to the RAID adapter and planar power connector see Cabling hard disk drive with ServeRAID SAS SATA controller on page 218 Step 9 Install the hard disk drive s if there is any see Removing and installing drives on page 1...

Page 160: ...atic protective surface orienting the compute node with the bezel pointing toward you To remove the IMM interposer assembly complete the following steps Step 1 Remove the cover see Removing the compute node cover on page 113 Step 2 Unfasten the two screws that secure the IMM interposer assembly to the compute node and save them for future use IMM interposer assembly Screws Figure 72 Screws unfaste...

Page 161: ...NeXtScale n1200 Enclosure remove it see Removing a compute node from a chassis on page 104 for instructions 3 Carefully lay the compute node on a flat static protective surface orienting the compute node with the bezel pointing toward you To install the IMM interposer assembly complete the following steps Step 1 Remove the cover see Removing the compute node cover on page 113 Step 2 Place the IMM ...

Page 162: ...01 2 If the compute node is installed in a NeXtScale n1200 Enclosure remove it see Removing a compute node from a chassis on page 104 for instructions 3 Carefully lay the compute node on a flat static protective surface orienting the compute node with the bezel pointing toward you To remove the paddle card from the GPU tray complete the following steps Step 1 Remove the cover see Removing the comp...

Page 163: ...ay Use this information to install the power paddle card on to the GPU tray Before you install the paddle card complete the following steps 1 Read Safety on page v and Installation guidelines on page 101 2 If the compute node is installed in a NeXtScale n1200 Enclosure remove it see Removing a compute node from a chassis on page 104 for instructions 3 Carefully lay the compute node on a flat stati...

Page 164: ...ion Step 4 Reconnect the power paddle card cables Step 5 Reinstall the GPU air baffle see Replacing the air baffle on page 117 Step 6 Reinstall the cover see Installing the compute node cover on page 115 Step 7 Slide the compute node into the rack Step 8 Reconnect the power cords and any cables that you removed Step 9 Turn on the peripheral devices and the compute node Removing the system battery ...

Page 165: ...cement batteries call 1 800 IBM SERV within the United States and 1 800 465 7999 or 1 800 465 6666 within Canada Outside the U S and Canada call your support center or business partner Note After you replace the battery you must reconfigure the server and reset the system date and time Statement 2 CAUTION When replacing the lithium battery use only Lenovo Part Number 33F8354 or an equivalent type ...

Page 166: ...describe information that you must consider when replacing the system battery in the server When replacing the system battery you must replace it with a lithium battery of the same type from the same manufacturer To order replacement batteries call 1 800 426 7378 within the United States and 1 800 465 7999 or 1 800 465 6666 within Canada Outside the U S and Canada call your Lenovo marketing repres...

Page 167: ... that the battery clip holds the battery securely Step 5 Reinstall the PCI riser card assembly 2 see Replacing a PCI riser cage assembly on page 177 if necessary Step 6 Install the cover see Installing the compute node cover on page 115 Step 7 Slide the server into the rack Step 8 Reconnect the external cables then reconnect the power cords and turn on the peripheral devices and the server Step 9 ...

Page 168: ...aterials for shipping that are supplied to you Installing a memory module The following notes describe the types of DIMMs that the compute node supports and other information that you must consider when you install DIMMs When you install or remove DIMMs the compute node configuration information changes When you restart the compute node the system displays a message that indicates that the memory ...

Page 169: ...MM Note To determine the type of a DIMM see the label on the DIMM The information on the label is in the format xxxxx nRxxx PC3v xxxxxx xx xx xxx The numeral in the sixth numerical position indicates whether the DIMM is single rank n 1 dual rank n 2 or quad rank n 4 The following rules apply to DDR4 RDIMM speed as it relates to the number of RDIMMs in a channel with microprocessors of Intel Xeon E...

Page 170: ... GB 64 GB 16 Single rank RDIMM 8 GB 128 GB 16 Dual rank RDIMM 8 GB 128 GB 16 Dual rank RDIMM 16 GB 256 GB 16 Quad rank LRDIMM 32 GB 512 GB The RDIMM options that are available for the compute node are 4 GB 8 GB and 16 GB The compute node supports a minimum of 4 GB and a maximum of 256 GB of system memory using RDIMMs The LRDIMM option that is available for the server is 32 GB The compute node supp...

Page 171: ...ble to optimize system performance In general all channels on the memory interface for each microprocessor can be populated in any order and have no matching requirements Table 11 Normal mode DIMM installation sequence Number of installed microprocessor DIMM connector population sequence One microprocessor installed 8 1 6 3 7 2 5 4 Two microprocessors installed 8 9 1 16 6 11 3 14 7 10 2 15 5 12 4 ...

Page 172: ...nformation see Using the Setup utility on page 32 The maximum available memory is reduced when memory rank sparing mode is enabled The following diagram lists the DIMM connectors on each memory channel Figure 84 Connectors on each memory channel Follow the installation sequence for rank sparing mode Install at least one quad rank DIMM in a channel Install at least two single rank or dual rank DIMM...

Page 173: ...page 32 When you use the memory mirrored channel feature consider the following information When you use memory mirrored channel you must install a pair of DIMMs at a time The two DIMMs in each pair must be identical in size type and rank single dual or quad and organization but not in speed The channels run at the speed of the slowest DIMM in any of the channels The maximum available memory is re...

Page 174: ...ctor by applying pressure on both ends of the DIMM simultaneously The retaining clips snap into the locked position when the DIMM is firmly seated in the connector Note If there is a gap between the DIMM and the retaining clips the DIMM has not been correctly inserted open the retaining clips remove the DIMM and then reinsert it Step 8 Replace the air baffle see Replacing the air baffle on page 11...

Page 175: ...ove the hard disk drive backplate complete the following steps 2 5 inch Hard disk drive backplate Release latch 1 8 inch solid state drive backplate Release latch Figure 86 Removal of HDD backplate for 2 5 inch and 1 8 inch respectively Step 1 Remove the cover see Removing the compute node cover on page 113 Step 2 Remove the hard disk drives see Removing and installing drives on page 164 Step 3 Un...

Page 176: ...compute node is installed in a NeXtScale n1200 Enclosure remove it see Removing a compute node from a chassis on page 104 for instructions 3 Carefully lay the compute node on a flat static protective surface orienting the compute node with the bezel pointing toward you 4 The default setting of 4 switches in SW1 are all OFF Please make sure the switch 1 in SW1 is set to ON before you install the 4x...

Page 177: ...emoving and installing drives on page 164 Step 3 Align the backplate with the hard disk drive cage and press the backplate into position Step 4 Close the release latch Step 5 Connect the power cable and signal cables to planar connectors or the RAID adapter Step 6 Slide the hard disk drive into the bay until it is firmly seated in the connector Step 7 For the 1 8 inch solid state drives lock the h...

Page 178: ...rmine whether you have to set any switches or jumpers on the drive If you are installing a SAS or SATA hard disk drive be sure to set the SAS or SATA ID for that device The compute node supports up to two 2 5 inch hot swap SFF one 3 5 inch two 2 5 inch easy swap SAS or SATA hard disk drives or four 1 8 inch solid state drives For a complete list of supported optional devices for the server see htt...

Page 179: ...h SAS SATA hard disk drive complete the following steps Step 1 Read Safety on page v and Installation guidelines on page 101 Step 2 If the compute node is installed in a NeXtScale n1200 Enclosure remove it see Removing a compute node from a chassis on page 104 for instructions Step 3 Carefully lay the compute node on a flat static protective surface orienting the compute node with the bezel pointi...

Page 180: ...late complete the following steps 1 Install the cover onto the compute node see Installing the compute node cover on page 115 for instructions 2 Install the compute node into the chassis see Installing a compute node in a chassis on page 105 for instructions Removing a 2 5 inch hard disk drive Use this information to remove a 2 5 inch hard disk drive Attention Static electricity that is released t...

Page 181: ... and rotate the cage upward 1 2 2 5 inch Hard disk drive cage Figure 92 Lift the 2 5 inch hard disk drive cage upward Step 6 Push this latch gently outward a little to let the screw un hold by the latch hole Then remove the hard disk drive 1 2 Release latch Figure 93 2 5 inch hard disk drive removal Step 7 Pull the plunger of the 2 5 inch hard disk drive cage outward and rotate the cage downward u...

Page 182: ...ith different speed ratings might cause all drives to operate at the speed of the slowest drive You must turn off the compute node when you perform any steps that involve installing or removing cables Attention Static electricity that is released to internal server components when the server is powered on might cause the server to halt which might result in the loss of data To avoid this potential...

Page 183: ...p 7 Align the drive with the bay of the hard disk drive cage then carefully slide the drive into the drive bay until the drive snaps into place 2 5 inch Hard disk drive Figure 96 2 5 inch hard disk drive installation Step 8 Pull the plunger of the 2 5 inch hard disk drive cage outward and rotate the cage downward until the cage snaps into place 1 2 Figure 97 Put the 2 5 inch hard disk drive cage d...

Page 184: ...drive Use this information to remove a 1 8 inch hard disk drive Attention Static electricity that is released to internal server components when the server is powered on might cause the server to halt which might result in the loss of data To avoid this potential problem always use an electrostatic discharge wrist strap or other grounding system when you work inside the server with the power on To...

Page 185: ...val Step 8 Then pull the drive out of the drive bay Handle Figure 101 1 8 inch hard disk drive removal Step 9 Close the cage handle into position Step 10 Pull the plunger of the 1 8 inch hard disk drive cage outward and rotate the cage downward until the cage snaps into place Chapter 5 Removing and replacing components 171 ...

Page 186: ...with different speed ratings might cause all drives to operate at the speed of the slowest drive You must turn off the compute node when you perform any steps that involve installing or removing cables Attention Static electricity that is released to internal server components when the server is powered on might cause the server to halt which might result in the loss of data To avoid this potentia...

Page 187: ...isk drive from the package Step 8 Make sure that the tray handle is open then carefully slide the drive into the drive bay until the drive snaps into place 1 8 inch SSD Figure 104 1 8 inch hard disk drive installation Step 9 Pull the plunger of the 1 8 inch hard disk drive cage outward and rotate the cage downward until the cage snaps into place 1 2 Figure 105 Put the 1 8 inch hard disk drive cage...

Page 188: ...the compute node into the chassis see Installing a compute node in a chassis on page 105 for instructions Removing a ML2 riser cage assembly Before you remove a ML2 riser cage assembly complete the following steps 1 Read Safety on page v and Installation guidelines on page 101 2 If the compute node is installed in a NeXtScale n1200 Enclosure remove it see Removing a compute node from a chassis on ...

Page 189: ...terials for shipping that are supplied to you Replacing a ML2 riser cage assembly Before you install a ML2 riser cage assembly complete the following steps 1 Read Safety on page v and Installation guidelines on page 101 2 If the compute node is installed in a NeXtScale n1200 Enclosure remove it see Removing a compute node from a chassis on page 104 for instructions 3 Carefully lay the compute node...

Page 190: ...to the rack Step 7 Reconnect the power cords and any cables that you removed Step 8 Turn on the peripheral devices and the server Removing a PCI riser cage assembly Before you remove a PCI riser cage assembly complete the following steps 1 Read Safety on page v and Installation guidelines on page 101 2 If the compute node is installed in a NeXtScale n1200 Enclosure remove it see Removing a compute...

Page 191: ... assembly complete the following steps 1 Read Safety on page v and Installation guidelines on page 101 2 If the compute node is installed in a NeXtScale n1200 Enclosure remove it see Removing a compute node from a chassis on page 104 for instructions 3 Carefully lay the compute node on a flat static protective surface orienting the compute node with the bezel pointing toward you Notes 1 PCI riser ...

Page 192: ...osure remove it see Removing a compute node from a chassis on page 104 for instructions 3 Carefully lay the compute node on a flat static protective surface orienting the compute node with the bezel pointing toward you Note PCI riser cage brackets must be installed even if you do not install a GPU adapter To remove a PCI riser cage assembly from the GPU tray complete the following steps Step 1 Rem...

Page 193: ...see Removing an adapter GPU adapter on page 184 Step 5 Set the GPU adapter and the PCI riser cage assembly aside Step 6 Remove the GPU tray from the compute node see Removing a GPU tray from a compute node on page 109 Step 7 If you are instructed to return the PCI riser cage assembly follow all packaging instructions and use any packaging materials for shipping that are supplied to you Replacing a...

Page 194: ...see Replacing an adapter GPU adapter on page 187 Step 3 Remove the PCI filler panel if one is present from the server Step 4 Re install the GPU tray into the compute node see Installing a GPU tray into a compute node on page 110 Step 5 Align the PCI riser cage assembly with the PCI riser connector on the GPU tray then grasp the rear side of the PCI riser cage touch point and the front PCI riser ca...

Page 195: ...e node from a chassis on page 104 for instructions 3 Carefully lay the compute node on a flat static protective surface orienting the compute node with the bezel pointing toward you Note PCI riser cage brackets must be installed even if you do not install a GPU adapter To remove a PCI riser cage assembly from the 2U GPU tray complete the following steps Step 1 Remove the cover see Removing the com...

Page 196: ...0000 0000 00 00 00 00 Rear PCI riser assembly 1 2 2 Figure 115 Rear PCI riser cage assembly removal Step 4 If a GPU adapter is installed in the PCI riser cage assembly disconnect any cables that are connected to the adapter Step 5 Remove the GPU adapter if one is present from the PCI riser cage assembly see Removing an adapter GPU adapter on page 184 182 Lenovo NeXtScale nx360 M5 Installation and ...

Page 197: ...ust be installed even if you do not install a GPU adapter To install a PCI riser cage assembly to the GPU tray complete the following steps Step 1 Remove the cover see Removing the compute node cover on page 113 Step 2 Install the GPU adapter in the new PCI riser cage assembly see Replacing an adapter GPU adapter on page 187 Step 3 Remove the PCI filler panel if one is present from the server Step...

Page 198: ...led in a NeXtScale n1200 Enclosure remove it see Removing a compute node from a chassis on page 104 for instructions 3 Carefully lay the compute node on a flat static protective surface orienting the compute node with the bezel pointing toward you To remove an adapter GPU adapter complete the following steps Step 1 Remove the cover see Removing the compute node cover on page 113 Step 2 Remove the ...

Page 199: ...00 00000000 00000000 PCIe adapter PCI riser card assembly Figure 118 Adapter removal 00000000 00000000 00000000 00000000 GPU adapter Front PCI riser assembly Figure 119 GPU adapter removal from front PCI riser assembly GPU adapter Rear PCI riser assembly Figure 120 GPU adapter removal from rear PCI riser assembly Chapter 5 Removing and replacing components 185 ...

Page 200: ...y Rear PCI riser assembly GPU adapter PCI filler Filler 1 2 3 Note Install the PCI fillers and fillers after removing the GPU adapter s from the rear PCI riser assembly Figure 122 GPU adapter removal from rear PCI riser assembly of 2U GPU tray If you are instructed to return the adapter GPU adapter follow all packaging instructions and use any packaging materials for shipping that are supplied to ...

Page 201: ...l will be disabled by the system board logic and the Wake on LAN feature might not work However after the server is powered on locally the active power manager active power management event signal will be enabled by the system board logic To install an adapter GPU adapter complete the following steps Note If your adapter was previously configured backup or record its configuration information if p...

Page 202: ...pansion slot covers Power connectors Figure 124 GPU adapter installation to front PCI riser assembly GPU adapter Rear PCI riser assembly Power connectors Figure 125 GPU adapter installation to rear PCI riser assembly 188 Lenovo NeXtScale nx360 M5 Installation and Service Guide ...

Page 203: ...2 1 Note Remove the PCI fillers and fillers before installing the GPU adapter s to the rear PCI riser assembly Figure 127 GPU adapter installation to rear PCI riser assembly of 2U GPU tray Attention When you install an adapter GPU adapter make sure that the adapter GPU adapter is correctly seated in the riser cage assembly and that the riser cage assembly is securely seated in the riser cage conne...

Page 204: ...M Software User Guide at https support lenovo com us en documents MIGR 5086126 for instructions GPU adapter installation sequence in the 2U GPU tray When you install additional GPU adapters in the 2U GPU tray install them in the order shown in the following table to optimize system performance Note Use only GPU adapters of the same type in the 2U GPU tray Table 14 GPU adapter installation sequence...

Page 205: ... 900 Front HDD thickness mm 9 mm 15 mm 9 mm 15 mm 15 mm 15 mm 15 mm 15 mm GPU to GPU Traffic Optimized Mode disabled with 2 microprocessors S S S S S S S S GPU to GPU Traffic Optimized Mode enabled with 2 microprocessors No S No S S S No S S GPU to GPU Traffic Optimized Mode enabled with 1 microprocessor No S No S S S S S There are 2 options supported for 2U GPU tray The options will only be avail...

Page 206: ...00 Enclosure remove it see Removing a compute node from a chassis on page 104 for instructions 3 Carefully lay the compute node on a flat static protective surface orienting the compute node with the bezel pointing toward you To remove the SD adapter complete the following steps Step 1 Remove the cover see Removing the compute node cover on page 113 Step 2 If necessary remove PCI riser card assemb...

Page 207: ...ing the compute node with the bezel pointing toward you To install the SD adapter complete the following steps Step 1 Remove the cover see Removing the compute node cover on page 113 Step 2 Remove PCI riser card assembly 2 see Removing a PCI riser cage assembly on page 176 Step 3 Insert the SD cards into the SD adapter Step 4 Align the SD adapter with the alignment pins and connector then push dow...

Page 208: ...ler with another supported ServeRAID controller For a list of supported ServeRAID controllers see http www lenovo com serverproven Note For brevity in this documentation the ServeRAID SAS SATA controller is often referred to as the SAS SATA adapter or the ServeRAID adapter To remove the SAS SATA adapter from the system board complete the following steps Step 1 Remove the cover see Removing the com...

Page 209: ... comes with ServeRAID M5225 adapter before installing it in the dedicated connector on the system board You can replace the ServeRAID controller with another supported ServeRAID controller For a list of supported ServeRAID controllers see http www lenovo com serverproven Note For brevity in this documentation the ServeRAID SAS SATA controller is often referred to as the SAS SATA adapter or the Ser...

Page 210: ...ep 5 Connect the signal cables to the SAS SATA adapter Step 6 Align the riser card golden finger with the planar RAID PCI slot Step 7 Insert the adapter riser cage into the RAID connector until it is firmly seated Attention Incomplete insertion might cause damage to the server or the adapter Figure 134 ServeRAID adapter installation Note Remove the PCI bracket that comes with ServeRAID N2215 adapt...

Page 211: ...ting RAID configuration to the new ServeRAID adapter Removing the USB flash drive Use this information to remove the USB flash drive Before you remove the USB flash drive complete the following steps 1 Read Safety on page v and Installation guidelines on page 101 2 If the compute node is installed in a NeXtScale n1200 Enclosure remove it see Removing a compute node from a chassis on page 104 for i...

Page 212: ... the connector If you are instructed to return the USB flash drive follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing the USB flash drive Use this information to install the USB flash drive Before you install the USB flash drive complete the following steps 1 Read Safety on page v and Installation guidelines on page 101 198 Lenovo NeX...

Page 213: ...stalled as an optional device or as a CRU The installation procedure is the same for the optional device and the CRU To install the USB flash drive complete the following steps USB hypervisor key Figure 136 Installing USB flash drive Step 1 Remove the cover see Removing the compute node cover on page 113 Step 2 Locate the USB connector on the system board see System board internal connectors on pa...

Page 214: ...cessor socket contacts are very fragile Do not touch the microprocessor socket contacts Contaminants on the microprocessor contacts or microprocessor socket contacts such as oil from your skin can cause connection failures between the contacts and the socket Do not allow the thermal grease on the microprocessor and heat sink to come in contact with anything Contact with any surface can contaminate...

Page 215: ...off the contaminated thermal material on the microprocessor or heat sink with the alcohol wipes and reapply clean thermal grease to the heat sink a Loosen the four screws on the corners of the microprocessor retainer b Lift the heat sink out of the server After removal place the heat sink with the thermal grease side up on a clean flat surface Heat sink for cpu 1 Heat sink for cpu 2 Figure 137 Hea...

Page 216: ...on 1 lift the interlock latch and hold it up while you 2 twist the microprocessor installation tool handle counterclockwise to the open position and then release the interlock latch The following illustration of the installation tool shows the location of the interlock latch and counterclockwise rotation of the handle before loading the microprocessor H Figure 139 Installation tool handle adjustme...

Page 217: ...e of the installation tool clockwise until it locks in the H or L position depending on the size of microprocessor and then lift the microprocessor out of the socket Figure 141 Installation tool handle adjustment d Lift the microprocessor out of the socket Chapter 5 Removing and replacing components 203 ...

Page 218: ... on page v and Installation guidelines on page 101 2 If the compute node is installed in a NeXtScale n1200 Enclosure remove it see Removing a compute node from a chassis on page 104 for instructions 3 Carefully lay the compute node on a flat static protective surface orienting the compute node with the bezel pointing toward you Microprocessors are to be installed only by trained technicians Import...

Page 219: ...terconnect QPI link speed integrated memory controller frequency core frequency power segment internal cache size and type Mixing microprocessors of different stepping levels within the same server model is supported When mixing microprocessors with different stepping levels within the same server model you do not have to install the microprocessor with lowest stepping level and features in microp...

Page 220: ...pen the microprocessor retainer Attention Do not touch the connectors on the microprocessor and the microprocessor socket Step 5 Install the microprocessor in the microprocessor socket a Open the packaging that contains the new microprocessor installation tool assembly and carefully remove the installation tool assembly from the package Note Do not touch the microprocessor contacts Contaminants on...

Page 221: ...only if properly aligned Figure 145 Installation tool alignment d Twist the handle of the installation tool assembly counterclockwise until the microprocessor is inserted into the socket and lift the installation tool out of the socket The following illustration shows the tool handle in the open position Chapter 5 Removing and replacing components 207 ...

Page 222: ...fore you try to close the microprocessor retainer Do not touch the thermal material on the bottom of the heat sink or on top of the microprocessor Touching the thermal material will contaminate it Step 6 Remove the microprocessor socket cover tape or label from the surface of the microprocessor socket if one is present Store the socket cover in a safe place 208 Lenovo NeXtScale nx360 M5 Installati...

Page 223: ...roprocessor retainer on the microprocessor socket b Identify which release lever is labeled as the first release lever to close and close it c Close the second release lever on the microprocessor socket Attention If you are installing a new heat sink do not set down the heat sink after you remove the plastic cover Do not touch the thermal grease on the bottom of the heat sink Touching the thermal ...

Page 224: ...k on top of the microprocessor in the retention bracket thermal material side down d Press firmly on the heat sink e Tighten the four screws on the corners of the microprocessor retainer Step 9 Reinstall the air baffle see Replacing the air baffle on page 117 Step 10 Install the cover see Installing the compute node cover on page 115 Step 11 Slide the server into the rack Step 12 Reconnect the pow...

Page 225: ...letely Step 3 Use the cleaning pad to wipe the thermal grease from the bottom of the heat sink Note Make sure that all of the thermal grease is removed Step 4 Use a clean area of the cleaning pad to wipe the thermal grease from the microprocessor then dispose of the cleaning pad after all of the thermal grease is removed Step 5 Use the thermal grease syringe to place 9 uniformly spaced dots of 0 0...

Page 226: ...tivate the Features on Demand FoD after replacing the system board Before you remove the compute node complete the following steps 1 Read Safety on page v and Installation guidelines on page 101 2 If the compute node is installed in a NeXtScale n1200 Enclosure remove it see Removing a compute node from a chassis on page 104 for instructions 3 Carefully lay the compute node on a flat static protect...

Page 227: ...see Removing the air baffle on page 116 DIMMs see Removing a memory module on page 153 Hard disk drives and hard disk drive bay fillers see Removing a 3 5 inch hard disk drive on page 164 Removing a 2 5 inch hard disk drive on page 166 and Removing a 1 8 inch hard disk drive on page 170 Hard disk drive cages see Removing the rear hard disk drive cage on page 130 Microprocessors heat sinks and micr...

Page 228: ...owing for use during the replacement procedure see Chapter 4 Parts listing Lenovo NeXtScale nx360 M5 compute node on page 85 Alcohol wipes part number 59P4739 Bezel RFID tag required only if the compute node came with a RFID tag attached to the bezel T8 torx screwdriver part number 00FK488 provided on the back of the chassis Thermal grease kit part number 41Y9292 Important When you replace the sys...

Page 229: ...le on page 154 Hard disk drives and hard disk drive fillers see Installing a 3 5 inch hard disk drive on page 165 Installing a 2 5 inch hard disk drive on page 168 and Installing a 1 8 inch hard disk drive on page 172 Hard disk drive cages see Installing the rear hard disk drive cage on page 132 Microprocessors heat sinks and microprocessor heat sink fillers Use the microprocessor installation too...

Page 230: ...additional information you must consider when you install or remove the cables To remove the cables slightly press the cables toward the planar tray then pull to remove the cables from the connectors on the system board Pulling the cable out of the connector by excessive force might cause damage to the cable or connector To connect the cables on the system board press evenly on the cables Pressing...

Page 231: ...ble connection 2 5 inch Hard disk drive cage Power cable Mini SAS cable Figure 157 2 5 inch hard disk drive with planar cable connection 1 8 inch solid state drive cage Power cable Mini SAS cable Figure 158 1 8 inch hard disk drive with planar cable connection Chapter 5 Removing and replacing components 217 ...

Page 232: ... Note Make sure the relevant cables pass through the cable clips 2 5 inch Hard disk drive cage Power cable Power cable Signal cable Port 0 Figure 159 2 5 inch hard disk drive with ServeRAID SAS controller cable connection no 2 5 inch hot swap hard disk drive installed 1 8 inch solid state drive cage Power cable Signal cable Port 0 Figure 160 1 8 inch solid state drive with ServeRAID SAS SATA contr...

Page 233: ...ive with ServeRAID SAS controller cable connection no other hard disk drive installed Cabling hard disk drive backplane with 2U GPU tray The internal routing and connectors for the hard disk drive backplane cable with 2U GPU tray The following illustrations show the internal routing and connectors for the hard disk drive backplane with 2U GPU tray Note Make sure the relevant cables pass through th...

Page 234: ...trate the internal routing and connectors for the front PCI riser assembly of 2U GPU tray with SAS hard disk drive cable Note Make sure the relevant cables pass through the cable clips 1 Install the ServeRAID SAS controller cable as the following illustration SAS HD cable Figure 164 ServeRAID SAS controller cable connection 2 Install the ServeRAID SAS SATA controller see Replacing a ServeRAID SAS ...

Page 235: ...ct the cable in the hard disk drive backplane see Installing a 2U GPU tray into a compute node on page 112 for instructions SAS HD cable Figure 166 ServeRAID SAS controller cable connection 4 Plug another end of the cable into the front PCI riser assembly Chapter 5 Removing and replacing components 221 ...

Page 236: ...uting and connectors for the GPU adapters of the front rear PCI assembly of 2U GPU tray with GPU card power cable The following illustrations show the internal routing and connectors for the GPU adapters of the front rear PCI assembly of 2U GPU tray with GPU card power cable Note Make sure the relevant cables pass through the cable clips 222 Lenovo NeXtScale nx360 M5 Installation and Service Guide...

Page 237: ...s of the rear PCI assembly with GPU card power cable connection Cabling front riser power with 2U GPU tray The internal routing and connectors for the front riser power cable with 2U GPU tray The following illustrations show the internal routing and connectors for the front riser power cable with 2U GPU tray Chapter 5 Removing and replacing components 223 ...

Page 238: ... following illustrations show the internal routing and connectors for the front riser power and control cable with 2U GPU tray Note Make sure the relevant cables pass through the cable clips Front riser power control cable Figure 171 Front riser power and control with 2U GPU tray connection Cabling rear riser power and control with 2U GPU tray The internal routing and connectors for the rear riser...

Page 239: ...ol cable Figure 172 rear riser power and control with 2U GPU tray connection Cabling PCIE bridge with 2U GPU tray The internal routing and connectors for the PCIE bridge cable with 2U GPU tray The following illustrations show the internal routing and connectors for the PCIE bridge cable with 2U GPU tray Note Make sure the relevant cables pass through the cable clips Chapter 5 Removing and replacin...

Page 240: ...ternal routing and connectors for the K80 GPU card power cable with 2U GPU tray The following illustrations show the internal routing and connectors for the K80 GPU card power cable with 2U GPU tray Note Make sure the relevant cables pass through the cable clips 226 Lenovo NeXtScale nx360 M5 Installation and Service Guide ...

Page 241: ...U card power cable Figure 174 K80 GPU card power with 2U GPU tray connection K80 GPU card power cable Figure 175 K80 GPU card power with 2U GPU tray connection Chapter 5 Removing and replacing components 227 ...

Page 242: ...228 Lenovo NeXtScale nx360 M5 Installation and Service Guide ...

Page 243: ...ndication of the level of concern for the condition In the system event log severity is abbreviated to the first character The following severities can be displayed Info The event was recorded for audit purposes usually a user action or a change of states that is normal behavior Warning The event is not as severe as an error but if possible the condition should be corrected before it becomes an er...

Page 244: ...at might not apply to this machine type and model The following is the list of Integrated Management Module 2 1 IMM2 1 error messages and suggested actions to correct the detected server problems For more information about Integrated Management Module 2 1 IMM2 1 see the Integrated Management Module II User s Guide at http publib boulder ibm com infocenter systemx documentation topic com lenovo sys...

Page 245: ...ure that the certificate that you are importing is correct and properly generated 40000003 00000000 Ethernet Data Rate modified from arg1 to arg2 by user arg3 This message is for the use case where a user modifies the Ethernet Port data rate May also be shown as 4000000300000000 or 0x4000000300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM ...

Page 246: ...2 by user arg3 This message is for the use case where a user modifies the Ethernet Port MTU setting May also be shown as 4000000500000000 or 0x4000000500000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0005 User Response Information only no action is required 40000006 00000000 Ethernet locally administered MAC addres...

Page 247: ... or disabled the ethernet interface May also be shown as 4000000700000000 or 0x4000000700000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0007 User Response Information only no action is required 40000008 00000000 Hostname set to arg1 by user arg2 This message is for the use case where user modifies the Hostname of a...

Page 248: ... May also be shown as 4000000900000000 or 0x4000000900000000 Severity Info Serviceable No Automatically notify support No Alert Category System IMM Network event SNMP Trap ID 37 CIM Information Prefix IMM ID 0009 User Response Information only no action is required 4000000a 00000000 IP subnet mask of network interface modified from arg1 to arg2 by user arg3 This message is for the use case where a...

Page 249: ...anagement Controller May also be shown as 4000000b00000000 or 0x4000000b00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0011 User Response Information only no action is required 4000000c 00000000 OS Watchdog response arg1 by arg2 This message is for the use case where an OS Watchdog has been enabled or disabled by...

Page 250: ...o Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0013 User Response Complete the following steps until the problem is solved 1 Make sure that the IMM network cable is connected 2 Make sure that there is a DHCP server on the network that can assign an IP address to the IMM 4000000e 00000000 Remote Login Successful Login ID arg1 from arg2 at IP address...

Page 251: ...o be shown as 4000000f00000000 or 0x4000000f00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0015 User Response Information only no action is required 40000010 00000000 Security Userid arg1 had arg2 login failures from WEB client at IP address arg3 This message is for the use case where a user has failed to log in ...

Page 252: ...as failed to log in to a Management Controller from the Legacy CLI May also be shown as 4000001100000000 or 0x4000001100000000 Severity Warning Serviceable No Automatically notify support No Alert Category System Remote Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0017 User Response Complete the following steps until the problem is solved 1 Make sure that the correct login ID and password a...

Page 253: ...cess attempt failed Invalid userid or password received Userid is arg1 from TELNET client at IP address arg2 This message is for the use case where a user has failed to log in to a Management Controller from a telnet session May also be shown as 4000001300000000 or 0x4000001300000000 Severity Info Serviceable No Automatically notify support No Alert Category System Remote Login SNMP Trap ID 30 CIM...

Page 254: ...0015 00000000 Management Controller arg1 reset was initiated by user arg2 This message is for the use case where a Management Controller reset is initiated by a user May also be shown as 4000001500000000 or 0x4000001500000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0021 User Response Information only no action is r...

Page 255: ...00000000 ENET arg1 IP Cfg HstName arg2 IP arg3 NetMsk arg4 GW arg5 This message is for the use case where a Management Controller IP address and configuration has been assigned statically using user data May also be shown as 4000001700000000 or 0x4000001700000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0023 User Re...

Page 256: ... active This message is for the use case where a Management Controller ethernet interface is now active May also be shown as 4000001900000000 or 0x4000001900000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0025 User Response Information only no action is required 4000001a 00000000 DHCP setting changed to arg1 by user...

Page 257: ...nfiguration from a file May also be shown as 4000001b00000000 or 0x4000001b00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0027 User Response Information only no action is required 4000001c 00000000 Watchdog arg1 Screen Capture Occurred This message is for the use case where an operating system error has occurred ...

Page 258: ... of the installed operating system 4000001d 00000000 Watchdog arg1 Failed to Capture Screen This message is for the use case where an operating system error has occurred and the screen capture failed May also be shown as 4000001d00000000 or 0x4000001d00000000 Severity Error Serviceable No Automatically notify support No Alert Category System other SNMP Trap ID 22 CIM Information Prefix IMM ID 0029...

Page 259: ...No Alert Category System other SNMP Trap ID 22 CIM Information Prefix IMM ID 0030 User Response Update the IMM firmware Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4000001f 00000000 Please ensure that the Man...

Page 260: ...roller has been reset due to a user restoring the configuration to default values May also be shown as 4000002000000000 or 0x4000002000000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0032 User Response Information only no action is required 40000021 00000000 Management Controller arg1 clock has been set from NTP ser...

Page 261: ...Category System other SNMP Trap ID 22 CIM Information Prefix IMM ID 0034 User Response Complete the following steps until the problem is solved 1 Make sure that the certificate that you are importing is correct 2 Try to import the certificate again 40000023 00000000 Flash of arg1 from arg2 succeeded for user arg3 This message is for the use case where a user has successfully flashed the firmware c...

Page 262: ... failure May also be shown as 4000002400000000 or 0x4000002400000000 Severity Info Serviceable No Automatically notify support No Alert Category System other SNMP Trap ID 22 CIM Information Prefix IMM ID 0036 User Response Information only no action is required 40000025 00000000 The arg1 on system arg2 is 75 full This message is for the use case where a Management Controller Event Log on a system ...

Page 263: ...ity Info Serviceable No Automatically notify support No Alert Category System Event Log 75 full SNMP Trap ID 35 CIM Information Prefix IMM ID 0038 User Response To avoid losing older log entries save the log as a text file and clear the log 40000027 00000000 Platform Watchdog Timer expired for arg1 This message is for the use case when an implementation has detected a Platform Watchdog Timer Expir...

Page 264: ...erated by arg1 This message is for the use case where a user has generated a Test Alert May also be shown as 4000002800000000 or 0x4000002800000000 Severity Info Serviceable No Automatically notify support No Alert Category System other SNMP Trap ID 22 CIM Information Prefix IMM ID 0040 User Response Information only no action is required 40000029 00000000 Security Userid arg1 had arg2 login failu...

Page 265: ...lease attempt to flash the arg3 firmware This message is for the use case where a specific type of firmware mismatch has been detected May also be shown as 4000002a00000000 or 0x4000002a00000000 Severity Error Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0042 User Response Reflash the IMM firmware to the latest version 400...

Page 266: ...so be shown as 4000002c00000000 or 0x4000002c00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0044 User Response Information only no action is required 4000002d 00000000 DDNS setting changed to arg1 by user arg2 DDNS setting changed by user May also be shown as 4000002d00000000 or 0x4000002d00000000 Severity Info S...

Page 267: ...002e00000000 or 0x4000002e00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0046 User Response Information only no action is required 4000002f 00000000 IPv6 enabled by user arg1 IPv6 protocol is enabled by user May also be shown as 4000002f00000000 or 0x4000002f00000000 Severity Info Serviceable No Automatically not...

Page 268: ...ceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0048 User Response Information only no action is required 40000031 00000000 IPv6 static IP configuration enabled by user arg1 IPv6 static address assignment method is enabled by user May also be shown as 4000003100000000 or 0x4000003100000000 Severity Info Serviceable No Automatically notify su...

Page 269: ...tically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0050 User Response Information only no action is required 40000033 00000000 IPv6 stateless auto configuration enabled by user arg1 IPv6 statless auto assignment method is enabled by user May also be shown as 4000003300000000 or 0x4000003300000000 Severity Info Serviceable No Automatically notify support No Ale...

Page 270: ...able No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0052 User Response Information only no action is required 40000035 00000000 IPv6 DHCP disabled by user arg1 IPv6 DHCP assignment method is disabled by user May also be shown as 4000003500000000 or 0x4000003500000000 Severity Info Serviceable No Automatically notify support No Alert Category none ...

Page 271: ... support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0054 User Response Information only no action is required 40000037 00000000 ENET arg1 IPv6 LinkLocal HstName arg2 IP arg3 Pref arg4 IPv6 Link Local address is active May also be shown as 4000003700000000 or 0x4000003700000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM I...

Page 272: ...ID CIM Information Prefix IMM ID 0056 User Response Information only no action is required 40000039 00000000 ENET arg1 DHCPv6 HSTN arg2 DN arg3 IP arg4 Pref arg5 IPv6 DHCP assigned address is active May also be shown as 4000003900000000 or 0x4000003900000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0057 User Respons...

Page 273: ... Response Information only no action is required 4000003b 00000000 DHCPv6 failure no IP address assigned S DHCP6 server fails to assign an IP address to a Management Controller May also be shown as 4000003b00000000 or 0x4000003b00000000 Severity Warning Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0059 User Response Complete the foll...

Page 274: ...efix IMM ID 0060 User Response 1 Reconfigure the watchdog timer to a higher value 2 Make sure that the IMM Ethernet over USB interface is enabled 3 Reinstall the RNDIS or cdc_ether device driver for the operating system 4 Disable the watchdog 5 Check the integrity of the installed operating system 4000003d 00000000 Telnet port number changed from arg1 to arg2 by user arg3 A user has modified the t...

Page 275: ...No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0062 User Response Information only no action is required 4000003f 00000000 Web HTTP port number changed from arg1 to arg2 by user arg3 A user has modified the Web HTTP port number May also be shown as 4000003f00000000 or 0x4000003f00000000 Severity Info Serviceable No Automatically notify support No ...

Page 276: ... notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0064 User Response Information only no action is required 40000041 00000000 CIM XML HTTP port number changed from arg1 to arg2 by user arg3 A user has modified the CIM HTTP port number May also be shown as 4000004100000000 or 0x4000004100000000 Severity Info Serviceable No Automatically notify support No Alert Catego...

Page 277: ...ap ID CIM Information Prefix IMM ID 0066 User Response Information only no action is required 40000043 00000000 SNMP Agent port number changed from arg1 to arg2 by user arg3 A user has modified the SNMP Agent port number May also be shown as 4000004300000000 or 0x4000004300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IM...

Page 278: ... only no action is required 40000045 00000000 Syslog port number changed from arg1 to arg2 by user arg3 A user has modified the Syslog receiver port number May also be shown as 4000004500000000 or 0x4000004500000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0069 User Response Information only no action is required 40...

Page 279: ...ed to arg2 by arg3 A user has modified the state of an LED May also be shown as 4000004700000000 or 0x4000004700000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0071 User Response Information only no action is required 40000048 00000000 Inventory data changed for device arg1 new device data hash arg2 new master data ...

Page 280: ... user enabled SNMPv1 or SNMPv3 or Traps May also be shown as 4000004900000000 or 0x4000004900000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0073 User Response Information only no action is required 4000004a 00000000 SNMP arg1 disabled by user arg2 A user disabled SNMPv1 or SNMPv3 or Traps May also be shown as 40000...

Page 281: ...00000 or 0x4000004b00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0075 User Response Information only no action is required 4000004c 00000000 LDAP Server configuration set by user arg1 SelectionMethod arg2 DomainName arg3 Server1 arg4 Server2 arg5 Server3 arg6 Server4 arg7 A user changed the LDAP server configura...

Page 282: ...d an LDAP Miscellaneous setting May also be shown as 4000004d00000000 or 0x4000004d00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0077 User Response Information only no action is required 4000004e 00000000 Serial Redirection set by user arg1 Mode arg2 BaudRate arg3 StopBits arg4 Parity arg5 SessionTerminateSequen...

Page 283: ... 4000004f00000000 or 0x4000004f00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0079 User Response Information only no action is required 40000050 00000000 Server General Settings set by user arg1 Name arg2 Contact arg3 Location arg4 Room arg5 RackID arg6 Rack U position arg7 A user configured the Location setting ...

Page 284: ... 4000005100000000 or 0x4000005100000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0081 User Response Information only no action is required 40000052 00000000 Server arg1 scheduled for arg2 at arg3 by user arg4 A user configured a Server Power action at a specific time May also be shown as 4000005200000000 or 0x400000...

Page 285: ...000005300000000 or 0x4000005300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0083 User Response Information only no action is required 40000054 00000000 Server arg1 arg2 cleared by user arg3 A user cleared a Server Power Action May also be shown as 4000005400000000 or 0x4000005400000000 Severity Info Serviceable N...

Page 286: ...000005500000000 or 0x4000005500000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0085 User Response Information only no action is required 40000056 00000000 SMTP Server set by user arg1 to arg2 arg3 A user configured the SMTP server May also be shown as 4000005600000000 or 0x4000005600000000 Severity Info Serviceable ...

Page 287: ...CIM Information Prefix IMM ID 0087 User Response Information only no action is required 40000058 00000000 DNS servers set by user arg1 UseAdditionalServers arg2 PreferredDNStype arg3 IPv4Server1 arg4 IPv4Server2 arg5 IPv4Server3 arg6 IPv6Server1 arg7 IPv6Server2 arg8 IPv6Server3 arg9 A user configures the DNS servers May also be shown as 4000005800000000 or 0x4000005800000000 Severity Info Service...

Page 288: ... No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0089 User Response Information only no action is required 4000005a 00000000 LAN over USB Port Forwarding set by user arg1 ExternalPort arg2 USB LAN port arg3 A user configured USB LAN port forwarding May also be shown as 4000005a00000000 or 0x4000005a00000000 Severity Info Serviceable No Automatically notify support No Alert Catego...

Page 289: ...tify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0091 User Response Information only no action is required 4000005c 00000000 Secure CIM XML HTTPS arg1 by user arg2 A user enables or disables Secure CIM XML services May also be shown as 4000005c00000000 or 0x4000005c00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID C...

Page 290: ...one SNMP Trap ID CIM Information Prefix IMM ID 0093 User Response Information only no action is required 4000005e 00000000 SSH arg1 by user arg2 A user enables or disables SSH services May also be shown as 4000005e00000000 or 0x4000005e00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0094 User Response Information ...

Page 291: ...ormation Prefix IMM ID 0095 User Response Information only no action is required 40000060 00000000 License key for arg1 added by user arg2 A user installs License Key May also be shown as 4000006000000000 or 0x4000006000000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0096 User Response Information only no action is ...

Page 292: ...1 AuthenticationMethod arg2 LockoutPeriod arg3 SessionTimeout arg4 A user changes the Global Login General Settings May also be shown as 4000006200000000 or 0x4000006200000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0098 User Response Information only no action is required 40000063 00000000 Global Login Account Sec...

Page 293: ...000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0099 User Response Information only no action is required 40000064 00000000 User arg1 created A user account was created May also be shown as 4000006400000000 or 0x4000006400000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ...

Page 294: ...n only no action is required 40000066 00000000 User arg1 password modified A user account was changed May also be shown as 4000006600000000 or 0x4000006600000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0102 User Response Information only no action is required 40000067 00000000 User arg1 role set to arg2 A user acco...

Page 295: ...ay also be shown as 4000006800000000 or 0x4000006800000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0104 User Response Information only no action is required 40000069 00000000 User arg1 for SNMPv3 set AuthenticationProtocol arg2 PrivacyProtocol arg3 AccessType arg4 HostforTraps arg5 User account SNMPv3 settings chan...

Page 296: ...ey May also be shown as 4000006a00000000 or 0x4000006a00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0106 User Response Information only no action is required 4000006b 00000000 SSH Client key imported for user arg1 from arg2 User imported an SSH Client key May also be shown as 4000006b00000000 or 0x4000006b000000...

Page 297: ...x4000006c00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0108 User Response Information only no action is required 4000006d 00000000 Management Controller arg1 Configuration saved to a file by user arg2 A user saves a Management Controller configuration to a file May also be shown as 4000006d00000000 or 0x4000006d...

Page 298: ...06e00000000 or 0x4000006e00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0110 User Response Information only no action is required 4000006f 00000000 Alert Recipient Number arg1 updated Name arg2 DeliveryMethod arg3 Address arg4 IncludeLog arg5 Enabled arg6 EnabledAlerts arg7 AllowedFilters arg8 A user adds or upda...

Page 299: ...00000 or 0x4000007000000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0112 User Response Information only no action is required 40000071 00000000 The power cap value changed from arg1 watts to arg2 watts by user arg3 Power Cap values changed by user May also be shown as 4000007100000000 or 0x4000007100000000 Severity...

Page 300: ...000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0114 User Response Information only no action is required 40000073 00000000 The maximum power cap value changed from arg1 watts to arg2 watts Maximum Power Cap value changed May also be shown as 4000007300000000 or 0x4000007300000000 Severity Info Serviceable No Automatic...

Page 301: ...everity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0116 User Response Information only no action is required 40000075 00000000 The measured power value exceeded the power cap value Power exceeded cap May also be shown as 4000007500000000 or 0x4000007500000000 Severity Warning Serviceable No Automatically notify support No Aler...

Page 302: ...rning Serviceable No Automatically notify support No Alert Category Warning Power SNMP Trap ID 164 CIM Information Prefix IMM ID 0118 User Response Information only no action is required 40000077 00000000 Power capping was activated by user arg1 Power capping activated by user May also be shown as 4000007700000000 or 0x4000007700000000 Severity Info Serviceable No Automatically notify support No A...

Page 303: ...No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0120 User Response Information only no action is required 40000079 00000000 Static Power Savings mode has been turned on by user arg1 Static Power Savings mode turned on by user May also be shown as 4000007900000000 or 0x4000007900000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CI...

Page 304: ... Trap ID CIM Information Prefix IMM ID 0122 User Response Information only no action is required 4000007b 00000000 Dynamic Power Savings mode has been turned on by user arg1 Dynamic Power Savings mode turned on by user May also be shown as 4000007b00000000 or 0x4000007b00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ...

Page 305: ...User Response Information only no action is required 4000007d 00000000 Power cap and external throttling occurred Power cap and external throttling occurred May also be shown as 4000007d00000000 or 0x4000007d00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0125 User Response Information only no action is required 4...

Page 306: ...g occurred Power cap throttling occurrred May also be shown as 4000007f00000000 or 0x4000007f00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0127 User Response Information only no action is required 40000080 00000000 Remote Control session started by user arg1 in arg2 mode Remote Control session started May also b...

Page 307: ...s 4000008100000000 or 0x4000008100000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0129 User Response Information only no action is required 40000082 00000000 The measured power value has returned below the power cap value Power exceeded cap recovered May also be shown as 4000008200000000 or 0x4000008200000000 Severi...

Page 308: ...0000 or 0x4000008300000000 Severity Info Serviceable No Automatically notify support No Alert Category Warning Power SNMP Trap ID 164 CIM Information Prefix IMM ID 0131 User Response Information only no action is required 40000084 00000000 IMM firmware mismatch between nodes arg1 and arg2 Please attempt to flash the IMM firmware to the same level on all nodes A mismatch of IMM firmware has been de...

Page 309: ...irmware has been detected between nodes May also be shown as 4000008500000000 or 0x4000008500000000 Severity Error Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0133 User Response Attempt to flash the FPGA firmware to the same level on all nodes 40000086 00000000 Test Call Home Generated by user arg1 Test Call Home generate...

Page 310: ...fy support Yes Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0135 User Response IBM Support will address the problem 40000088 00000000 Management Controller arg1 Configuration restoration from a file by user arg2 completed This message is for the use case where a user restores a Management Controller configuration from a file and it completes May also be shown as 4000008800000000 ...

Page 311: ... Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0137 User Response 1 Turn off the server and disconnect it from the power source You must disconnect the server from ac power to reset the IMM 2 After 45 seconds reconnect the server to the power source and turn on the server 3 Retry the operation 4000008a 00000000 Management Controller arg1 Configuration restoration from a...

Page 312: ...changed This message is for the use case where an IP address for the Storage Management has changed May also be shown as 4000008b00000000 or 0x4000008b00000000 Severity Info Serviceable No Automatically notify support No Alert Category System IMM Network event SNMP Trap ID 37 CIM Information Prefix IMM ID 0139 User Response Information only no action is required 80010002 0701ffff Numeric sensor Nu...

Page 313: ...May also be shown as 800102020701ffff or 0x800102020701ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Voltage SNMP Trap ID 1 CIM Information Prefix PLAT ID 0480 User Response If the specified sensor is CMOS battery replace the system battery If the specified sensor is Planar 3 3V or Planar 5V trained technician only replace the system board If the spec...

Page 314: ...ere are no obstructions to the airflow front and rear of the server that the air baffle is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician on...

Page 315: ...ntName going high upper non critical has asserted PIB Ambient Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has asserted May also be shown as 800107013702ffff or 0x800107013702ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0490...

Page 316: ... are no obstructions to the airflow front and rear of the server that the air baffle is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only ...

Page 317: ...ntName going high upper non critical has asserted PCI Riser 2 Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has asserted May also be shown as 800107013705ffff or 0x800107013705ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0490...

Page 318: ...e are no obstructions to the airflow front and rear of the server that the air baffle is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only...

Page 319: ...nsorElementName going high upper critical has asserted PCH Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted May also be shown as 800109012d01ffff or 0x800109012d01ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0494 User Res...

Page 320: ... that there are no obstructions to the airflow front and rear of the server that the air baffle is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Trained technician only Replace system board 80010901 3702ffff Nu...

Page 321: ... the use case when an implementation has detected an Upper Critical sensor going high has asserted May also be shown as 800109013703ffff or 0x800109013703ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0494 User Response 1 Make sure that the fans are operating that there are no obstructions to the...

Page 322: ...e server that the air baffle is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Trained technician only Replace system board 80010901 3705ffff Numeric sensor NumericSensorElementName going high upper critical has...

Page 323: ...an implementation has detected an Upper Critical sensor going high has asserted May also be shown as 800109013706ffff or 0x800109013706ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0494 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow front and ...

Page 324: ...air baffle is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that HDD is installed correctly 4 Trained technician only Replace system board 80010902 0701ffff Numeric sensor NumericSensorElementName goi...

Page 325: ...shown as 80010b012d01ffff or 0x80010b012d01ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0498 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow front and rear of the server that the air baffle is in place and correctly installed and that the serv...

Page 326: ...e server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Trained technician only Replace system board 80010b01 3702ffff Numeric sensor NumericSensorElementName going high upper non recoverable has asserted PIB Ambient Temp This message is for the use case when an i...

Page 327: ...703ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0498 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow front and rear of the server that the air baffle is in place and correctly installed and that the server cover is installed and completely clo...

Page 328: ...e You must be operating within the specifications see Server Features and specifications for more information 3 Trained technician only Replace system board 80010b01 3705ffff Numeric sensor NumericSensorElementName going high upper non recoverable has asserted PCI Riser 2 Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has assert...

Page 329: ...ically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0498 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow front and rear of the server that the air baffle is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must b...

Page 330: ...ver Features and specifications for more information 3 Make sure that HDD is installed correctly 4 Trained technician only Replace system board 80030006 2101ffff Sensor SensorElementName has deasserted Sig Verify Fail This message is for the use case when an implementation has detected a Sensor has deasserted May also be shown as 800300062101ffff or 0x800300062101ffff Severity Info Serviceable No ...

Page 331: ...h DIMMs This message is for the use case when an implementation has detected a Sensor has asserted May also be shown as 8003010c2581ffff or 0x8003010c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0508 User Response 1 Information only recommend to replace authorized DIMM 8003010d 2b81ffff Sensor SensorEl...

Page 332: ...Corrupted This message is for the use case when an implementation has detected a Sensor has asserted May also be shown as 8003010f2101ffff or 0x8003010f2101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0508 User Response 1 Reflash primary code 2 Disconnect power cord and reconnect 3 Trained techinician only...

Page 333: ...h higher rated power 2 Reduce the total power consumption by removing newly added or unused option like drives or adapters SMM Monitor 8005010d 2b81ffff Sensor SensorElementName has indicated limit exceeded FDIMM TempLimit This message is for the use case when an implementation has detected a Sensor limit was exceeded May also be shown as 8005010d2b81ffff or 0x8005010d2b81ffff Severity Info Servic...

Page 334: ...obstructions to the airflow front and rear of the server that the air baffle is in place and correctly installed and that the server cover isinstalled and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 8007010d 0b01ffff Sensor SensorElementName has transitioned from normal to non critical...

Page 335: ...age is for the use case when an implementation has detected a Sensor transitioned to non critical from normal May also be shown as 8007010d0b07ffff or 0x8007010d0b07ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0520 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the foll...

Page 336: ...D 0520 User Response None 8007010f 2201ffff Sensor SensorElementName has transitioned from normal to non critical state GPT Status This message is for the use case when an implementation has detected a Sensor transitioned to non critical from normal May also be shown as 8007010f2201ffff or 0x8007010f2201ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Ot...

Page 337: ...D 60 CIM Information Prefix PLAT ID 0520 User Response 1 Check the IBM support site for service bulletins or firmware updates that apply to this GPT error 2 Set the UEFI setting DISK GPT Recovery to Automatic 3 Replace the corrupt disk 80070114 2201ffff Sensor SensorElementName has transitioned from normal to non critical state TPM Phy Pres Set This message is for the use case when an implementati...

Page 338: ... case when an implementation has detected a Sensor transitioned to non critical from normal May also be shown as 800701282e01ffff or 0x800701282e01ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0520 User Response None 80070201 0301ffff Sensor SensorElementName has transitioned to critical from a less...

Page 339: ...or more information 3 Make sure that the heat sink for microprocessor n is installed correctly 4 Trained technician only Replace microprocessor n n microprocessor number CPU1 VR OverTemp 80070201 0302ffff Sensor SensorElementName has transitioned to critical from a less severe state CPU 2 OverTemp This message is for the use case when an implementation has detected a Sensor transitioned to critica...

Page 340: ...erity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0522 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow front and rear of the server that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Che...

Page 341: ...fications for more information 3 Make sure that the heat sink for microprocessor n is installed correctly 4 Trained technician only Replace microprocessor n n microprocessor number 80070201 1103ffff Sensor SensorElementName has transitioned to critical from a less severe state PCI 3 Temp This message is for the use case when an implementation has detected a Sensor transitioned to critical from les...

Page 342: ...ror Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0522 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow front and rear of the server that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Check the a...

Page 343: ...ications for more information 3 Make sure that the heat sink for microprocessor n is installed correctly 4 Trained technician only Replace microprocessor n n microprocessor number 80070202 0701ffff Sensor SensorElementName has transitioned to critical from a less severe state SysBrd Vol Fault This message is for the use case when an implementation has detected a Sensor transitioned to critical fro...

Page 344: ...r 0x800702021501ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Voltage SNMP Trap ID 1 CIM Information Prefix PLAT ID 0522 User Response 1 Check the system event log 2 Check for an error LED on the system board 3 Replace any failing device 4 Check for a server firmware update Important Some cluster solutions require specific code levels or coordinated co...

Page 345: ...a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 5 Trained technician only Replace the system board 8007020d 0b01ffff Sensor SensorElementName has transitioned to critical from a less severe state RAID 1 Volume This message is for the use case when an implementation has detected a Sensor transitioned to critical from less seve...

Page 346: ...verity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0522 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one ...

Page 347: ...wn as 8007020f2201ffff or 0x8007020f2201ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0522 User Response 1 If enabling TXT is not required disable TXT from the Setup Utility 2 If enabling TXT is required verify that the TPM is enabled and activated from the Setup Utility 3 If the problem remains cont...

Page 348: ...ired verify that the TPM is enabled and activated from the Setup Utility 3 If the problem remains contact your service representative 80070214 2201ffff Sensor SensorElementName has transitioned to critical from a less severe state TPM Lock This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe May also be shown as 800702142201ffff or...

Page 349: ... on the system board 2 Check the system event log 3 Check for the system firmware version and update to the latest version Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Unplug and restore AC power cord then p...

Page 350: ...place microprocessor 2 expansion board 8007021b 0302ffff Sensor SensorElementName has transitioned to critical from a less severe state CPU 2 QPILinkErr This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe May also be shown as 8007021b0302ffff or 0x8007021b0302ffff Severity Error Serviceable Yes Automatically notify support No Aler...

Page 351: ...2e01ffff or 0x800702282e01ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0522 User Response None ME Flash Error 80070301 0301ffff Sensor SensorElementName has transitioned to non recoverable from a less severe state CPU 1 OverTemp This message is for the use case when an implementation has detected a ...

Page 352: ... the use case when an implementation has detected a Sensor transitioned to non recoverable from less severe May also be shown as 800703010302ffff or 0x800703010302ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0524 User Response 1 Make sure that the fans are operating that there are no obstructio...

Page 353: ... place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace microprocessor n n microprocessor number 80070301 1102ffff Sensor SensorElementNam...

Page 354: ... message is for the use case when an implementation has detected a Sensor transitioned to non recoverable from less severe May also be shown as 800703011103ffff or 0x800703011103ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0524 User Response 1 Make sure that the fans are operating that there ar...

Page 355: ... place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace microprocessor n n microprocessor number 80070301 2c01ffff Sensor SensorElementNam...

Page 356: ...rom a less severe state RAID 1 Volume This message is for the use case when an implementation has detected a Sensor transitioned to non recoverable from less severe May also be shown as 8007030d0b01ffff or 0x8007030d0b01ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0524 User Response 1 Run the hard d...

Page 357: ...Trap ID 50 CIM Information Prefix PLAT ID 0524 User Response None 8007030d 2b81ffff Sensor SensorElementName has transitioned to non recoverable from a less severe state FDIMM Warranty This message is for the use case when an implementation has detected a Sensor transitioned to non recoverable from less severe May also be shown as 8007030d2b81ffff or 0x8007030d2b81ffff Severity Error Serviceable Y...

Page 358: ...ategory Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0524 User Response None 80070614 2201ffff Sensor SensorElementName has transitioned to non recoverable TPM Phy Pres Set This message is for the use case when an implementation has detected a Sensor transitioned to non recoverable May also be shown as 800706142201ffff or 0x800706142201ffff Severity Error Serviceable Yes Automatic...

Page 359: ... Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0536 User Response No action information only 80080128 2101ffff Device LogicalDeviceElementName has been added Low Security Jmp This message is for the use case when an implementation has detected a Device was inserted May also be shown as 800801282101ffff or 0x8008...

Page 360: ...ap ID CIM Information Prefix PLAT ID 0546 User Response No action information only 800a040d 2b81ffff Sensor SensorElementName has indicated an off line state FDIMM Mode This message is for the use case when an implementation has detected a Sensor transitioned to off line May also be shown as 800a040d2b81ffff or 0x800a040d2b81ffff Severity Info Serviceable No Automatically notify support No Alert C...

Page 361: ...0552 User Response No action information only 800b010c 2581ffff Redundancy Lost for RedundancySetElementName has asserted Backup Memory This message is for the use case when Redundancy Lost has asserted May also be shown as 800b010c2581ffff or 0x800b010c2581ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT...

Page 362: ...t Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0806 User Response 1 Check the system event log for DIMM failure events uncorrectable or PFA and correct the failures 2 Re enable mirroring in the Setup utility 800b050c 2581ffff Non redundant Insufficient Resources for RedundancySetElementName has asserted Backup Memory This message is for the use case when a Redundancy Set ...

Page 363: ...rmation Prefix PLAT ID 0042 User Response 1 Update the latest level of system firmware and device drivers are installed for all adapters and standard devices such as UEFI IMM Ethernet and SAS Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution...

Page 364: ... coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 2 Run the DSA program 3 Reseat the adapter 4 Replace the adapter 5 Trained technician only Replace microprocessor n n microprocessor number 6 Trained technician only Replace the system board 806f0009 1301ffff PowerSupplyElementN...

Page 365: ...omatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0402ffff The Drive StorageVolumeElementName has been added Comput HDD1 Pres This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d0402ffff or 0x806f000d0402ffff Se...

Page 366: ...pport No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0404ffff The Drive StorageVolumeElementName has been added Comput HDD5 Pres This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d0404ffff or 0x806f000d0404ffff Severity Info Servicea...

Page 367: ...l Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0406ffff The Drive StorageVolumeElementName has been added Comput HDD7 Pres This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d0406ffff or 0x806f000d0406ffff Severity Info Serviceable No Automatically notify sup...

Page 368: ...p ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0408ffff The Drive StorageVolumeElementName has been added 1U Stg HDD1 Pres This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d0408ffff or 0x806f000d0408ffff Severity Info Serviceable No Automatically notify support No Alert Category Cri...

Page 369: ...action information only 806f000d 040affff The Drive StorageVolumeElementName has been added 1U Stg HDD3 Pres This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d040affff or 0x806f000d040affff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix ...

Page 370: ...message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d040cffff or 0x806f000d040cffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 040dffff The Drive StorageVolumeElementName has bee...

Page 371: ...ded May also be shown as 806f000d040effff or 0x806f000d040effff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0410ffff The Drive StorageVolumeElementName has been added SDHV Drive 1 This message is for the use case when an implementation has de...

Page 372: ...o be shown as 806f000d0411ffff or 0x806f000d0411ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0412ffff The Drive StorageVolumeElementName has been added SDHV Drive 3 This message is for the use case when an implementation has detected a Dr...

Page 373: ...f or 0x806f000d0413ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0414ffff The Drive StorageVolumeElementName has been added SDHV Drive 5 This message is for the use case when an implementation has detected a Drive has been Added May also b...

Page 374: ...fff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0416ffff The Drive StorageVolumeElementName has been added SDHV Drive 7 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d0...

Page 375: ...Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0418ffff The Drive StorageVolumeElementName has been added SDHV Drive 9 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d0418ffff or 0x806f000d0418ffff Sev...

Page 376: ...pport No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 041affff The Drive StorageVolumeElementName has been added SDHV Drive 11 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d041affff or 0x806f000d041affff Severity Info Serviceable...

Page 377: ...l Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 041cffff The Drive StorageVolumeElementName has been added SDHV Drive 13 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d041cffff or 0x806f000d041cffff Severity Info Serviceable No Automatically notify suppor...

Page 378: ...p ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 041effff The Drive StorageVolumeElementName has been added SDHV Drive 15 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d041effff or 0x806f000d041effff Severity Info Serviceable No Automatically notify support No Alert Category Critic...

Page 379: ...y in the system ABR Status This message is for the use case when an implementation has detected that memory was detected in the system May also be shown as 806f000f220101ff or 0x806f000f220101ff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0794 User Response This is a UEFI detected event The UEFI POST e...

Page 380: ...ged IMM message text Please refer to the UEFI POST error code in the UEFI POST error code section of the Information Center for the appropriate user response Firmware Error Sys Boot Status 806f000f 220103ff The System ComputerSystemElementName encountered firmware error unrecoverable boot device failure ABR Status This message is for the use case when an implementation has detected that System Fir...

Page 381: ...ry Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0795 User Response This is a UEFI detected event The UEFI POST error code for this event can be found in the logged IMM message text Please refer to the UEFI POST error code in the UEFI POST error code section of the Information Center for the appropriate user response Firmware Error Sys Boot Status 806f000f 220107ff The System Compu...

Page 382: ...0aff or 0x806f000f22010aff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0766 User Response This is a UEFI detected event The UEFI POST error code for this event can be found in the logged IMM message text Please refer to the UEFI POST error code in the UEFI POST error code section of the Information Cent...

Page 383: ...he problem goes away 5 If the problem remains trained service technician replace the system board Firmware Error Sys Boot Status 806f000f 22010cff CPU voltage mismatch detected on ProcessorElementName ABR Status This message is for the use case when an implementation has detected a CPU voltage mismatch with the socket voltage May also be shown as 806f000f22010cff or 0x806f000f22010cff Severity Err...

Page 384: ...he logged IMM message text Please refer to the UEFI POST error code in the UEFI POST error code section of the Information Center for the appropriate user response Firmware Error Sys Boot Status 806f0013 1701ffff A diagnostic interrupt has occurred on system ComputerSystemElementName NMI State This message is for the use case when an implementation has detected a Front Panel NMI Diagnostic Interru...

Page 385: ... 0x806f001e2201ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0286 User Response No action information only 806f0021 2201ffff Fault in slot PhysicalConnectorSystemElementName on system ComputerSystemElementName No Op ROM Space This message is for the use case when an implementation has detected a Fault in a ...

Page 386: ... This message is for the use case when an implementation has detected a Fault in a slot May also be shown as 806f00212582ffff or 0x806f00212582ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0330 User Response 1 Check the PCI LED 2 Reseat the affected adapters and riser card 3 Update the server firmwa...

Page 387: ...M and adapter firmware Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Replace the affected adapters 5 Replace the riser card 6 Trained service technicians only Replace the system board PCI Raid Fault 806f0021 ...

Page 388: ...u update the code 4 Replace the affected adapters 5 Replace the riser card 6 Trained service technicians only Replace the system board 806f0021 3002ffff Fault in slot PhysicalConnectorSystemElementName on system ComputerSystemElementName PCI 2 This message is for the use case when an implementation has detected a Fault in a slot May also be shown as 806f00213002ffff or 0x806f00213002ffff Severity ...

Page 389: ...tify support Yes Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0330 User Response 1 Check the PCI LED 2 Reseat the affected adapters and riser card 3 Update the server firmware UEFI and IMM and adapter firmware Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest l...

Page 390: ... of code is supported for the cluster solution before you update the code 4 Replace the affected adapters 5 Replace the riser card 6 Trained service technicians only Replace the system board 806f0021 3005ffff Fault in slot PhysicalConnectorSystemElementName on system ComputerSystemElementName PCI 5 This message is for the use case when an implementation has detected a Fault in a slot May also be s...

Page 391: ...ted a Fault in a slot May also be shown as 806f00213006ffff or 0x806f00213006ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0330 User Response 1 Check the PCI LED 2 Reseat the affected adapters and riser card 3 Update the server firmware UEFI and IMM and adapter firmware Important Some cluster soluti...

Page 392: ...ent system ComputerSystemElementName TPM Cmd Failures This message is for the use case when an implementation has detected a Sensor is Unavailable or degraded May also be shown as 806f00282101ffff or 0x806f00282101ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0398 User Response 1 Turn off the server...

Page 393: ...ear of the server the air baffles are in place and correctly installed and the server cover is installed and completely closed 2 Make sure that the heat sink for microprocessor n is installed correctly 3 Trained technician only Replace microprocessor n n microprocessor number 806f0107 0302ffff An Over Temperature Condition has been detected on ProcessorElementName CPU 2 This message is for the use...

Page 394: ...May also be shown as 806f01081501ffff or 0x806f01081501ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Power SNMP Trap ID 4 CIM Information Prefix PLAT ID 0086 User Response 1 Reseat power supply n 2 If the power on LED is not lit and the power supply error LED is lit replace power supply n 3 If both the power on LED and the power supply error LED are n...

Page 395: ...D 0138 User Response Note Each time you install or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error 3 Swap the affected DIMMs as indicated by the error LEDs on the system b...

Page 396: ...l or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error 3 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory c...

Page 397: ... to a different memory channel or microprocessor 4 If the problem follows the DIMM replace the failing DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for ...

Page 398: ...or check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server f...

Page 399: ...replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or ...

Page 400: ...amaged pins If a damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the server 9 Trained Service technician only Replace the affec...

Page 401: ...reconnect the server to the power source and restart the server 9 Trained Service technician only Replace the affected microprocessor 806f010c 2008ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 8 This message is for the use case when an implementation has detected a Memory uncorrectable error May also be shown as 806f010c2008ffff or 0x806f010c20...

Page 402: ...or 0x806f010c2009ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0138 User Response Note Each time you install or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the IBM support ...

Page 403: ...um code level 2 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error 3 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 4 If the problem follows the DIMM replace the failing DIMM 5 Trained technician only If the problem occurs on the same DIMM conne...

Page 404: ...oblem follows the DIMM replace the failing DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system boa...

Page 405: ...any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server...

Page 406: ... technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the...

Page 407: ... microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the server 9 Trained Service technician only Replace the affected microprocessor 806f010c 200fffff Uncorrectable error detected for PhysicalMemoryElementName on Subsy...

Page 408: ...or detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 16 This message is for the use case when an implementation has detected a Memory uncorrectable error May also be shown as 806f010c2010ffff or 0x806f010c2010ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0138 User Response ...

Page 409: ...r remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error 3 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory chan...

Page 410: ... drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 0402ffff The ...

Page 411: ...r HDD4 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d0403ffff or 0x806f010d0403ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat...

Page 412: ...ute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 0405ffff The Drive StorageVolumeElementName has been disabled due to a detected faul...

Page 413: ...6ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the followi...

Page 414: ...a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 0408ffff The Drive StorageVolumeElementName has been disabled due to a detected fault 1U Storage HDD1 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d0408ffff or 0x806f010d0408ffff Severity...

Page 415: ...Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the serv...

Page 416: ...tected fault 1U Storage HDD4 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d040bffff or 0x806f010d040bffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic te...

Page 417: ...or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 040dffff The Drive StorageVolumeElementName has been disabled due to a detected fault 1U...

Page 418: ...010d040effff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the ...

Page 419: ...ard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 0411ffff The Drive StorageVolumeElementName has been disabled due to a detected fault SDHV Drive 2 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d0411ffff or 0x806f010d0411ffff Severity Error...

Page 420: ...ort Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the ...

Page 421: ...ted fault SDHV Drive 5 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d0414ffff or 0x806f010d0414ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on ...

Page 422: ...ute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 0416ffff The Drive StorageVolumeElementName has been disabled due to a detected faul...

Page 423: ...17ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the follow...

Page 424: ... a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 0419ffff The Drive StorageVolumeElementName has been disabled due to a detected fault SDHV Drive 10 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d0419ffff or 0x806f010d0419ffff Severity ...

Page 425: ...Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the serv...

Page 426: ...etected fault SDHV Drive 13 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d041cffff or 0x806f010d041cffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic tes...

Page 427: ...or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 041effff The Drive StorageVolumeElementName has been disabled due to a detected fault SD...

Page 428: ...010d041fffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the ...

Page 429: ... disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010f 2201ffff The System ComputerSystemElementName encountered a firmware hang Firmware Error This message is for the use case when an implementation has detected a System Firmware Hang May also be shown as 806f010f2201ffff or 0x806f010f2201ffff Severity Error Serviceable Yes Automat...

Page 430: ...01130301ffff or 0x806f01130301ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0224 User Response 1 Trained technician only Reseat the microprocessor and then restart the server 2 Trained technician only Replace microprocessor n n microprocessor number 806f0113 0302ffff A bus timeout has occurred on sys...

Page 431: ...g occurred May also be shown as 806f01232101ffff or 0x806f01232101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0370 User Response No action information only 806f0125 1001ffff ManagedElementName detected as absent PCI Riser 1 This message is for the use case when an implementation has detected a Managed Ele...

Page 432: ...viceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0392 User Response Please ensure the PCI riser 1 has been installed correctly 806f0125 1f01ffff ManagedElementName detected as absent PDB Cable This message is for the use case when an implementation has detected a Managed Element is Absent May also be shown as 806f01251f01ffff or 0x...

Page 433: ...upport No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0392 User Response Please ensure the PCI riser 1 has been installed correctly 806f0207 0301ffff ProcessorElementName has Failed with FRB1 BIST condition CPU 1 This message is for the use case when an implementation has detected a Processor Failed FRB1 BIST condition May also be shown as 806f02070301ffff or 0x806f0207...

Page 434: ...his message is for the use case when an implementation has detected a Processor Failed FRB1 BIST condition May also be shown as 806f02070302ffff or 0x806f02070302ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0044 User Response 1 Update the latest level of system firmware and device drivers are install...

Page 435: ...S Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 2 Run the DSA program 3 Reseat the adapter 4 Replace the adapter 5 Trained technician only Replace microprocessor n n microprocessor number 6 Trained technician o...

Page 436: ...kplane n hard disk drive number 806f020d 0402ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Computer HDD1 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0402ffff or 0x806f020d0402ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System P...

Page 437: ...68 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk dr...

Page 438: ...ame Computer HDD6 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0405ffff or 0x806f020d0405ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive ...

Page 439: ...r more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 0407ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElem...

Page 440: ...d0408ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the ...

Page 441: ...isk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 040affff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName 1U Storage HDD3 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d040affff or 0x806f020d040affff Severity ...

Page 442: ...ort Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the...

Page 443: ...temElementName 1U Storage HDD6 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d040dffff or 0x806f020d040dffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic t...

Page 444: ...inute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 0410ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSys...

Page 445: ...ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the follo...

Page 446: ...Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 0413ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName SDHV Drive 4 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0413ffff or 0x806f020d0413ffff Severi...

Page 447: ...es Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the serv...

Page 448: ...terSystemElementName SDHV Drive 7 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0416ffff or 0x806f020d0416ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnosti...

Page 449: ...or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 0418ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemEle...

Page 450: ...d0419ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the ...

Page 451: ...disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 041bffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName SDHV Drive 12 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d041bffff or 0x806f020d041bffff Severity W...

Page 452: ...ort Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the...

Page 453: ...stemElementName SDHV Drive 15 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d041effff or 0x806f020d041effff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic te...

Page 454: ...inute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 2b81ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSys...

Page 455: ...tiated by WatchdogElementName IPMI Watchdog This message is for the use case when an implementation has detected a Poweroff by Watchdog has occurred May also be shown as 806f02232101ffff or 0x806f02232101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0372 User Response No action information only 806f030c 200...

Page 456: ...ined technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 7 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 8 Trained technician only Replace the affected mic...

Page 457: ... board 8 Trained technician only Replace the affected microprocessor 806f030c 2003ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 3 This message is for the use case when an implementation has detected a Memory Scrub failure May also be shown as 806f030c2003ffff or 0x806f030c2003ffff Severity Error Serviceable Yes Automatically notify support No Alert Category C...

Page 458: ...e Note Each time you install or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error 3 Manually re enable all affected DIMMs 4 Swap the affected DIMMs as indicated by the error...

Page 459: ...Ms 4 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 5 If the problem follows the DIMM replace the failing DIMM 6 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 7 Trained...

Page 460: ...ce the failing DIMM 6 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 7 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 8 Trained technician only...

Page 461: ...d microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 8 Trained technician only Replace the affected microprocessor 806f030c 2008ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 8 This message is for the use case when an implementation has detected a Memory Scrub failure May also be shown as ...

Page 462: ...rt No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0136 User Response Note Each time you install or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the IBM support website for an applicable retain tip or firmware update that applies to this mem...

Page 463: ...Ms 4 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 5 If the problem follows the DIMM replace the failing DIMM 6 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 7 Trained...

Page 464: ...ce the failing DIMM 6 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 7 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 8 Trained technician only...

Page 465: ... microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 8 Trained technician only Replace the affected microprocessor 806f030c 200dffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 13 This message is for the use case when an implementation has detected a Memory Scrub failure May also be shown as ...

Page 466: ...ort No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0136 User Response Note Each time you install or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the IBM support website for an applicable retain tip or firmware update that applies to this me...

Page 467: ...Ms 4 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 5 If the problem follows the DIMM replace the failing DIMM 6 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 7 Trained...

Page 468: ...e the failing DIMM 6 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 7 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 8 Trained technician only ...

Page 469: ... Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 8 Trained technician only Replace the affected microprocessor One of the DIMMs 806f030d 0401ffff Hot Spare enabled for ComputerSystemElementName Computer HDD0 This message is for the use case when an implementation has detected a Ho...

Page 470: ...abled May also be shown as 806f030d0403ffff or 0x806f030d0403ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0170 User Response No action information only 806f030d 0404ffff Hot Spare enabled for ComputerSystemElementName Computer HDD5 This message is for the use case when an implementation has detected a Hot ...

Page 471: ... shown as 806f030d0405ffff or 0x806f030d0405ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0170 User Response No action information only 806f030d 0406ffff Hot Spare enabled for ComputerSystemElementName Computer HDD7 This message is for the use case when an implementation has detected a Hot Spare has been En...

Page 472: ...07ffff or 0x806f030d0407ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0170 User Response No action information only 806f030d 0408ffff Hot Spare enabled for ComputerSystemElementName 1U Storage HDD1 This message is for the use case when an implementation has detected a Hot Spare has been Enabled May also be ...

Page 473: ...everity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0170 User Response No action information only 806f030d 040affff Hot Spare enabled for ComputerSystemElementName 1U Storage HDD3 This message is for the use case when an implementation has detected a Hot Spare has been Enabled May also be shown as 806f030d040affff or 0...

Page 474: ...iceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0170 User Response No action information only 806f030d 040cffff Hot Spare enabled for ComputerSystemElementName 1U Storage HDD5 This message is for the use case when an implementation has detected a Hot Spare has been Enabled May also be shown as 806f030d040cffff or 0x806f030d040cffff...

Page 475: ...otify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0170 User Response No action information only 806f030d 040effff Hot Spare enabled for ComputerSystemElementName 1U Storage HDD7 This message is for the use case when an implementation has detected a Hot Spare has been Enabled May also be shown as 806f030d040effff or 0x806f030d040effff Severity Info Serviceable...

Page 476: ...NMP Trap ID 50 CIM Information Prefix PLAT ID 0228 User Response 1 Check the device driver 2 Reinstall the device driver 3 Update all device drivers to the latest level 4 Update the firmware UEFI and IMM 806f0322 1301ffff Computer System ComputerSystemElementName is in Standby ACPI Power State This message is for the use case when an implementation has detected a System went into Standby mode May ...

Page 477: ...101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0374 User Response No action information only 806f040c 2001ffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName DIMM 1 This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 80...

Page 478: ...entation has detected that Memory has been Disabled May also be shown as 806f040c2002ffff or 0x806f040c2002ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory lo...

Page 479: ... Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event If no memory fault is recorded in the logs and no DIMM connector error LED is lit you can re enable the DIMM through the Setup utility or the Advanced Settings Utility ASU 806f040c 2004ffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName DIMM 4 This message is for the ...

Page 480: ...erity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 Check the IBM suppor...

Page 481: ... enable the DIMM through the Setup utility or the Advanced Settings Utility ASU 806f040c 2007ffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName DIMM 7 This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c2007ffff or 0x806f040c2007ffff Severity Info Serviceable No Automatically notify support No Alert Cat...

Page 482: ...e 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event If no memory fault is recorded in the logs and no DIMM ...

Page 483: ...0 This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c200affff or 0x806f040c200affff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a mem...

Page 484: ...w the suggested actions for that error event and restart the server 3 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event If no memory fault is recorded in the logs and no DIMM connector error LED is lit you can re enable the DIMM through the Setup utility or the Advanced Settings Utility ASU 806f040c 200cffff PhysicalMemoryElementName Di...

Page 485: ...6f040c200dffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 Ch...

Page 486: ...ry event If no memory fault is recorded in the logs and no DIMM connector error LED is lit you can re enable the DIMM through the Setup utility or the Advanced Settings Utility ASU 806f040c 200fffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName DIMM 15 This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040...

Page 487: ...fy support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 Check the IBM support website for an applicable retain tip or fi...

Page 488: ...of the DIMMs 806f0413 2582ffff A PCI PERR has occurred on system ComputerSystemElementName PCIs This message is for the use case when an implementation has detected a PCI PERR May also be shown as 806f04132582ffff or 0x806f04132582ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0232 User Response 1 Che...

Page 489: ...062 User Response 1 Make sure that the installed microprocessors are compatible with each other 2 Trained technician only Reseat microprocessor n 3 Trained technician only Replace microprocessor n n microprocessor number 806f0507 0302ffff ProcessorElementName has a Configuration Mismatch CPU 2 This message is for the use case when an implementation has detected a Processor Configuration Mismatch h...

Page 490: ...ity Error Serviceable Yes Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0062 User Response 1 Make sure that the installed microprocessors are compatible with each other 2 Trained technician only Reseat microprocessor n 3 Trained technician only Replace microprocessor n n microprocessor number One of the CPUs 806f0508 1501ffff PowerSupply...

Page 491: ...tically notify support Yes Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0144 User Response Note Each time you install or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the IBM support website for an applicable retain tip or firmware update that...

Page 492: ...002ffff or 0x806f050c2002ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0144 User Response Note Each time you install or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the IBM...

Page 493: ...for minimum code level 2 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error 3 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 4 If the problem follows the DIMM replace the failing DIMM 5 Trained technician only If the problem occurs on the same D...

Page 494: ...l or microprocessor 4 If the problem follows the DIMM replace the failing DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage ...

Page 495: ... the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware ...

Page 496: ... or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is...

Page 497: ...ve the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power ...

Page 498: ...oprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the server 9 Trained Service technician only Replace the affected microprocessor 806f050c 2009ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem ...

Page 499: ...r PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 10 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached May also be shown as 806f050c200affff or 0x806f050c200affff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0144 User Resp...

Page 500: ...you install or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error 3 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a differen...

Page 501: ...ted by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 4 If the problem follows the DIMM replace the failing DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected m...

Page 502: ...technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained technician only Replace the affected micropro...

Page 503: ...eign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmwa...

Page 504: ... 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and rec...

Page 505: ...damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the server 9 Trained Service technician only Replace the affected microprocesso...

Page 506: ...rmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the server 9 Trained Service technician only Replace the affected microprocessor One of the DIMMs 806f050d 0401ffff Array ComputerSystemElementName is in critical condition Computer HDD0 This message is for the use case when an implementa...

Page 507: ...ve firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d 0403ffff Array ComputerSystemElementName is in critical condition Computer HDD4 This message is for the use case when an implementation has detecte...

Page 508: ...50d0404ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace t...

Page 509: ...isk drive that is indicated by a lit status LED 806f050d 0406ffff Array ComputerSystemElementName is in critical condition Computer HDD7 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d0406ffff or 0x806f050d0406ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP ...

Page 510: ...Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status L...

Page 511: ... 806f050d 0409ffff Array ComputerSystemElementName is in critical condition 1U Storage HDD2 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d0409ffff or 0x806f050d0409ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174...

Page 512: ...5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d 040bffff Array ComputerSystemElemen...

Page 513: ...ElementName is in critical condition 1U Storage HDD5 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d040cffff or 0x806f050d040cffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAI...

Page 514: ...onse 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d 040effff Array ComputerSystemElementName is in critical condition 1U Storage HDD7 ...

Page 515: ... This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d0410ffff or 0x806f050d0410ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are ...

Page 516: ...irmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d 0412ffff Array ComputerSystemElementName is in critical condition SDHV Drive 3 This message is for the use case when an implementation has detected tha...

Page 517: ...everity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapt...

Page 518: ...cated by a lit status LED 806f050d 0415ffff Array ComputerSystemElementName is in critical condition SDHV Drive 6 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d0415ffff or 0x806f050d0415ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Informati...

Page 519: ...nformation Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d 0417ffff Array ComputerSystemElementName i...

Page 520: ...rive 9 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d0418ffff or 0x806f050d0418ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmwar...

Page 521: ...ve firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d 041affff Array ComputerSystemElementName is in critical condition SDHV Drive 11 This message is for the use case when an implementation has detecte...

Page 522: ...50d041bffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace t...

Page 523: ...isk drive that is indicated by a lit status LED 806f050d 041dffff Array ComputerSystemElementName is in critical condition SDHV Drive 14 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d041dffff or 0x806f050d041dffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP ...

Page 524: ... Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f0...

Page 525: ... message is for the use case when an implementation has detected a PCI SERR May also be shown as 806f05132582ffff or 0x806f05132582ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0234 User Response 1 Check the PCI LED 2 Reseat the affected adapters and riser card 3 Update the server firmware UEFI and I...

Page 526: ...mum configuration to start see Power supply LEDs 2 Recover the server firmware from the backup page by restarting the server 3 Update the server firmware to the latest level see Updating the firmware Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster ...

Page 527: ...ster solution before you update the code 2 Run the DSA program 3 Reseat the adapter 4 Replace the adapter 5 Trained technician only Replace microprocessor n n microprocessor number 6 Trained technician only Replace the system board 806f0607 0302ffff An SM BIOS Uncorrectable CPU complex error for ProcessorElementName has asserted CPU 2 This message is for the use case when an SM BIOS Uncorrectable ...

Page 528: ... when an SM BIOS Uncorrectable CPU complex error has asserted May also be shown as 806f06072584ffff or 0x806f06072584ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0816 User Response 1 Update the latest level of system firmware and device drivers are installed for all adapters and standard devices such ...

Page 529: ... disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 0402ffff Array ComputerSystemElementName has failed Computer HDD1 This message is for the use case when an implementation has detected that an Array Failed May also be shown...

Page 530: ...rity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that...

Page 531: ...failed Computer HDD6 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d0405ffff or 0x806f060d0405ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk dri...

Page 532: ...hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 0407ffff Array ComputerSystemElementName has failed 1U Storage HDD0 This message is for the use case when an implementation has detected that an Array Failed May also be...

Page 533: ...Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is i...

Page 534: ...has failed 1U Storage HDD3 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d040affff or 0x806f060d040affff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard di...

Page 535: ... disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 040cffff Array ComputerSystemElementName has failed 1U Storage HDD5 This message is for the use case when an implementation has detected that an Array Failed May also be sho...

Page 536: ...rity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that...

Page 537: ... failed SDHV Drive 1 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d0410ffff or 0x806f060d0410ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk dri...

Page 538: ... hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 0412ffff Array ComputerSystemElementName has failed SDHV Drive 3 This message is for the use case when an implementation has detected that an Array Failed May also be s...

Page 539: ...Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is i...

Page 540: ... has failed SDHV Drive 6 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d0415ffff or 0x806f060d0415ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk...

Page 541: ... disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 0417ffff Array ComputerSystemElementName has failed SDHV Drive 8 This message is for the use case when an implementation has detected that an Array Failed May also be shown ...

Page 542: ...ity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that ...

Page 543: ...failed SDHV Drive 11 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d041affff or 0x806f060d041affff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk dri...

Page 544: ... hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 041cffff Array ComputerSystemElementName has failed SDHV Drive 13 This message is for the use case when an implementation has detected that an Array Failed May also be ...

Page 545: ...Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is i...

Page 546: ... has failed SDHV Drive 16 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d041fffff or 0x806f060d041fffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard dis...

Page 547: ... User Response Make sure that DIMMs are installed and following the memory population chart in the system publication 806f070c 2002ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 2 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c2002ffff or 0x806f070c200...

Page 548: ...lert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication 806f070c 2004ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 4 This message is for the use case when an implementation has detected a Memory DIMM configuratio...

Page 549: ...atically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication 806f070c 2006ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 6 This message is for the use case when an implementation has detecte...

Page 550: ... Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication 806f070c 2008ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 8 This message is for the use case when a...

Page 551: ...0x806f070c2009ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication 806f070c 200affff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 10 This messag...

Page 552: ...shown as 806f070c200bffff or 0x806f070c200bffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication 806f070c 200cffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryEl...

Page 553: ...ay also be shown as 806f070c200dffff or 0x806f070c200dffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication 806f070c 200effff Configuration Error for PhysicalMemoryElementName on Subsyst...

Page 554: ...M configuration error has been corrected May also be shown as 806f070c200fffff or 0x806f070c200fffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication 806f070c 2010ffff Configuration Erro...

Page 555: ...S This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c2581ffff or 0x806f070c2581ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed and following the mem...

Page 556: ...tion information only 806f070d 0402ffff Rebuild in progress for Array in system ComputerSystemElementName Computer HDD1 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress May also be shown as 806f070d0402ffff or 0x806f070d0402ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Informat...

Page 557: ...ation Prefix PLAT ID 0178 User Response No action information only 806f070d 0404ffff Rebuild in progress for Array in system ComputerSystemElementName Computer HDD5 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress May also be shown as 806f070d0404ffff or 0x806f070d0404ffff Severity Info Serviceable No Automatically notify support No Alert Ca...

Page 558: ...formation Prefix PLAT ID 0178 User Response No action information only 806f070d 0406ffff Rebuild in progress for Array in system ComputerSystemElementName Computer HDD7 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress May also be shown as 806f070d0406ffff or 0x806f070d0406ffff Severity Info Serviceable No Automatically notify support No Aler...

Page 559: ...ation Prefix PLAT ID 0178 User Response No action information only 806f070d 0408ffff Rebuild in progress for Array in system ComputerSystemElementName 1U Storage HDD1 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress May also be shown as 806f070d0408ffff or 0x806f070d0408ffff Severity Info Serviceable No Automatically notify support No Alert ...

Page 560: ...formation Prefix PLAT ID 0178 User Response No action information only 806f070d 040affff Rebuild in progress for Array in system ComputerSystemElementName 1U Storage HDD3 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress May also be shown as 806f070d040affff or 0x806f070d040affff Severity Info Serviceable No Automatically notify support No Al...

Page 561: ...ation Prefix PLAT ID 0178 User Response No action information only 806f070d 040cffff Rebuild in progress for Array in system ComputerSystemElementName 1U Storage HDD5 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress May also be shown as 806f070d040cffff or 0x806f070d040cffff Severity Info Serviceable No Automatically notify support No Alert ...

Page 562: ...formation Prefix PLAT ID 0178 User Response No action information only 806f070d 040effff Rebuild in progress for Array in system ComputerSystemElementName 1U Storage HDD7 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress May also be shown as 806f070d040effff or 0x806f070d040effff Severity Info Serviceable No Automatically notify support No Al...

Page 563: ...ation Prefix PLAT ID 0178 User Response No action information only 806f070d 0411ffff Rebuild in progress for Array in system ComputerSystemElementName SDHV Drive 2 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress May also be shown as 806f070d0411ffff or 0x806f070d0411ffff Severity Info Serviceable No Automatically notify support No Alert Cat...

Page 564: ...formation Prefix PLAT ID 0178 User Response No action information only 806f070d 0413ffff Rebuild in progress for Array in system ComputerSystemElementName SDHV Drive 4 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress May also be shown as 806f070d0413ffff or 0x806f070d0413ffff Severity Info Serviceable No Automatically notify support No Alert...

Page 565: ...ation Prefix PLAT ID 0178 User Response No action information only 806f070d 0415ffff Rebuild in progress for Array in system ComputerSystemElementName SDHV Drive 6 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress May also be shown as 806f070d0415ffff or 0x806f070d0415ffff Severity Info Serviceable No Automatically notify support No Alert Cat...

Page 566: ...formation Prefix PLAT ID 0178 User Response No action information only 806f070d 0417ffff Rebuild in progress for Array in system ComputerSystemElementName SDHV Drive 8 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress May also be shown as 806f070d0417ffff or 0x806f070d0417ffff Severity Info Serviceable No Automatically notify support No Alert...

Page 567: ...tion Prefix PLAT ID 0178 User Response No action information only 806f070d 0419ffff Rebuild in progress for Array in system ComputerSystemElementName SDHV Drive 10 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress May also be shown as 806f070d0419ffff or 0x806f070d0419ffff Severity Info Serviceable No Automatically notify support No Alert Cat...

Page 568: ...formation Prefix PLAT ID 0178 User Response No action information only 806f070d 041bffff Rebuild in progress for Array in system ComputerSystemElementName SDHV Drive 12 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress May also be shown as 806f070d041bffff or 0x806f070d041bffff Severity Info Serviceable No Automatically notify support No Aler...

Page 569: ...ation Prefix PLAT ID 0178 User Response No action information only 806f070d 041dffff Rebuild in progress for Array in system ComputerSystemElementName SDHV Drive 14 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress May also be shown as 806f070d041dffff or 0x806f070d041dffff Severity Info Serviceable No Automatically notify support No Alert Ca...

Page 570: ...formation Prefix PLAT ID 0178 User Response No action information only 806f070d 041fffff Rebuild in progress for Array in system ComputerSystemElementName SDHV Drive 16 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress May also be shown as 806f070d041fffff or 0x806f070d041fffff Severity Info Serviceable No Automatically notify support No Aler...

Page 571: ...AT ID 0450 User Response No action information only IMM Recovery 806f072b 2201ffff A successful software or firmware change was detected on system ComputerSystemElementName Bkup Auto Update This message is for the use case when an implementation has detected a Successful Software or Firmware Change May also be shown as 806f072b2201ffff or 0x806f072b2201ffff Severity Info Serviceable No Automatical...

Page 572: ...r Response No action information only 806f0807 0302ffff ProcessorElementName has been Disabled CPU 2 This message is for the use case when an implementation has detected a Processor has been Disabled May also be shown as 806f08070302ffff or 0x806f08070302ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0061 Us...

Page 573: ...or has occurred on system ComputerSystemElementName DIMMs This message is for the use case when an implementation has detected a Bus Uncorrectable Error May also be shown as 806f08132581ffff or 0x806f08132581ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0240 User Response 1 Check the system event lo...

Page 574: ...SNMP Trap ID 50 CIM Information Prefix PLAT ID 0240 User Response 1 Check the system event log 2 Trained technician only Remove the failing microprocessor from the system board see Removing a microprocessor and heat sink 3 Check for a server firmware update Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify t...

Page 575: ...est level of code is supported for the cluster solution before you update the code 4 Make sure that the two microprocessors are matching 5 Trained technician only Replace the system board 806f0823 2101ffff Watchdog Timer interrupt occurred for WatchdogElementName IPMI Watchdog This message is for the use case when an implementation has detected a Watchdog Timer interrupt occurred May also be shown...

Page 576: ...refix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2002ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 2 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c2002ffff or 0x806f090c2002ffff Severity Warning Serviceable Yes Automatica...

Page 577: ...rt Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2004ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 4 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c2004ffff or 0x80...

Page 578: ... Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2006ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 6 This message is for the use case when an implementation has detected Memory has been Thr...

Page 579: ...ff or 0x806f090c2007ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2008ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 8 This message is for the use case when an implem...

Page 580: ...d May also be shown as 806f090c2009ffff or 0x806f090c2009ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 200affff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 10 This mess...

Page 581: ...emoryElementName Throttled DIMM 11 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c200bffff or 0x806f090c200bffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Rep...

Page 582: ...refix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 200dffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 13 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c200dffff or 0x806f090c200dffff Severity Warning Serviceable Yes Automatic...

Page 583: ...rt Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 200fffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 15 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c200fffff or 0x8...

Page 584: ...erviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f0a07 0301ffff ProcessorElementName is operating in a Degraded State CPU 1 This message is for the use case when an implementation has detected a Processor is running in the Degra...

Page 585: ...s for the use case when an implementation has detected a Processor is running in the Degraded state May also be shown as 806f0a070302ffff or 0x806f0a070302ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning CPU SNMP Trap ID 42 CIM Information Prefix PLAT ID 0038 User Response 1 Make sure that the fans are operating that there are no obstructions to the airf...

Page 586: ... airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature is within the specifications 3 If a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 2002ffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem Mem...

Page 587: ...perature Condition for Memory that has been Detected May also be shown as 806f0a0c2003ffff or 0x806f0a0c2003ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and...

Page 588: ...he server cover is installed and completely closed 2 Make sure that ambient temperature is within the specifications 3 If a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 2005ffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 5 This message is for the use case when an implementation...

Page 589: ...806f0a0c2006ffff or 0x806f0a0c2006ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely...

Page 590: ...ure is within the specifications 3 If a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 2008ffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 8 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May al...

Page 591: ...Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature is ...

Page 592: ...a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 200bffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 11 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c200bffff or 0x...

Page 593: ...ceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature is within the ...

Page 594: ...Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 14 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c200effff or 0x806f0a0c200effff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Tem...

Page 595: ...efix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature is within the specifications 3 If a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a...

Page 596: ...an failure 4 Replace DIMM n n DIMM number 806f0a13 0301ffff A Fatal Bus Error has occurred on system ComputerSystemElementName CPU 1 PECI This message is for the use case when an implementation has detected a Bus Fatal Error May also be shown as 806f0a130301ffff or 0x806f0a130301ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM In...

Page 597: ...microprocessor and then restart the server 2 Trained technician only Replace microprocessor n n microprocessor number 81010002 0701ffff Numeric sensor NumericSensorElementName going low lower non critical has deasserted CMOS Battery This message is for the use case when an implementation has detected a Lower Non critical sensor going low has deasserted May also be shown as 810100020701ffff or 0x81...

Page 598: ... ID 1 CIM Information Prefix PLAT ID 0481 User Response No action information only SysBrd 12V SysBrd 3 3V SysBrd 5V 81010701 2d01ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted PCH Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has deasserted May also be shown as 810107012d01ffff or 0x81010...

Page 599: ...y Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0491 User Response No action information only 81010701 3702ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted PIB Ambient Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has deasserted May also be shown as 810107013702ffff or ...

Page 600: ...support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0491 User Response No action information only 81010701 3704ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted PCI Riser 1 Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has deasserted May also be shown...

Page 601: ...otify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0491 User Response No action information only 81010701 3706ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted GPU Outlet Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has deasserted May also be ...

Page 602: ... No Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0491 User Response No action information only 81010901 2d01ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted PCH Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted May also...

Page 603: ...ble No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0495 User Response No action information only 81010901 3702ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted PIB Ambient Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has deassert...

Page 604: ... Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0495 User Response No action information only 81010901 3704ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted PCI Riser 1 Temp This message is for the use case when an implementation has detected an Upper Critical sensor ...

Page 605: ...05ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0495 User Response No action information only 81010901 3706ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted GPU Outlet Temp This message is for the use case when an implementation has detected an Upper Critical se...

Page 606: ...707ffff or 0x810109013707ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0495 User Response No action information only 81010902 0701ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted SysBrd 12V This message is for the use case when an implementation has detected an...

Page 607: ...own as 81010b012d01ffff or 0x81010b012d01ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0499 User Response No action information only 81010b01 3701ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted Ambient Temp This message is for the use case when an imple...

Page 608: ... be shown as 81010b013702ffff or 0x81010b013702ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0499 User Response No action information only 81010b01 3703ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted HDD Inlet Temp This message is for the use case when ...

Page 609: ...lso be shown as 81010b013704ffff or 0x81010b013704ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0499 User Response No action information only 81010b01 3705ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted PCI Riser 2 Temp This message is for the use case ...

Page 610: ...erted May also be shown as 81010b013706ffff or 0x81010b013706ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0499 User Response No action information only 81010b01 3707ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted HDD Outlet Temp This message is for the...

Page 611: ...ted May also be shown as 810300062101ffff or 0x810300062101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0508 User Response No action information only 81030012 2301ffff Sensor SensorElementName has asserted OS RealTime Mod This message is for the use case when an implementation has detected a Sensor has ass...

Page 612: ...e shown as 8103010c2581ffff or 0x8103010c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0509 User Response No action information only 8103010d 2b81ffff Sensor SensorElementName has deasserted FDIMM Config This message is for the use case when an implementation has detected a Sensor has deasserted May als...

Page 613: ...ity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0509 User Response No action information only SMM Monitor 8105010d 2b81ffff Sensor SensorElementName has indicated limit no longer exceeded FDIMM TempLimit This message is for the use case when an implementation has detected a Sensor limit is no longer exceeded May also b...

Page 614: ... or 0x810701010c01ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0521 User Response No action information only 8107010d 0b01ffff Sensor SensorElementName has deasserted the transition from normal to non critical state RAID 1 Volume This message is for the use case when an implementation has detecte...

Page 615: ...107010d0b07ffff or 0x8107010d0b07ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0521 User Response No action information only 8107010d 2b81ffff Sensor SensorElementName has deasserted the transition from normal to non critical state FDIMM Warranty This message is for the use case when an implementation h...

Page 616: ... shown as 8107010f2201ffff or 0x8107010f2201ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0521 User Response No action information only 8107010f 2582ffff Sensor SensorElementName has deasserted the transition from normal to non critical state I O Resources This message is for the use case when an implem...

Page 617: ...m normal May also be shown as 810701282e01ffff or 0x810701282e01ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0521 User Response No action information only 81070201 0301ffff Sensor SensorElementName has transitioned to a less severe state from critical CPU 1 OverTemp This message is for the use case whe...

Page 618: ...ritical May also be shown as 810702010302ffff or 0x810702010302ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0523 User Response No action information only CPU2 VR OverTemp 81070201 1101ffff Sensor SensorElementName has transitioned to a less severe state from critical PCI 1 Temp This message is fo...

Page 619: ...tical May also be shown as 810702011102ffff or 0x810702011102ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0523 User Response No action information only 81070201 1103ffff Sensor SensorElementName has transitioned to a less severe state from critical PCI 3 Temp This message is for the use case when...

Page 620: ...m critical May also be shown as 810702011104ffff or 0x810702011104ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0523 User Response No action information only 81070201 2c01ffff Sensor SensorElementName has transitioned to a less severe state from critical Exlom Temp This message is for the use case...

Page 621: ...om critical May also be shown as 810702020701ffff or 0x810702020701ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Voltage SNMP Trap ID 1 CIM Information Prefix PLAT ID 0523 User Response No action information only 81070202 1501ffff Sensor SensorElementName has transitioned to a less severe state from critical PIB Fault This message is for the use case whe...

Page 622: ...critical May also be shown as 810702021502ffff or 0x810702021502ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Voltage SNMP Trap ID 1 CIM Information Prefix PLAT ID 0523 User Response No action information only 8107020d 0b01ffff Sensor SensorElementName has transitioned to a less severe state from critical RAID 1 Volume This message is for the use case wh...

Page 623: ...tical May also be shown as 8107020d0b07ffff or 0x8107020d0b07ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response No action information only 8107020d 2b81ffff Sensor SensorElementName has transitioned to a less severe state from critical FDIMM Warranty This message is for the use case when ...

Page 624: ...m critical May also be shown as 8107020f2201ffff or 0x8107020f2201ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response No action information only 8107020f 2582ffff Sensor SensorElementName has transitioned to a less severe state from critical I O Resources This message is for the use case w...

Page 625: ...cal May also be shown as 810702142201ffff or 0x810702142201ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response No action information only 81070219 0701ffff Sensor SensorElementName has transitioned to a less severe state from critical SysBrd Fault This message is for the use case when an i...

Page 626: ...m critical May also be shown as 8107021b0301ffff or 0x8107021b0301ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response No action information only 8107021b 0302ffff Sensor SensorElementName has transitioned to a less severe state from critical CPU 2 QPILinkErr This message is for the use cas...

Page 627: ...2e01ffff or 0x810702282e01ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response No action information only ME Flash Error 81070301 0301ffff Sensor SensorElementName has deasserted the transition to non recoverable from a less severe state CPU 1 OverTemp This message is for the use case when ...

Page 628: ...s deasserted May also be shown as 810703010302ffff or 0x810703010302ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0525 User Response No action information only CPU2 VR OverTemp 81070301 1101ffff Sensor SensorElementName has deasserted the transition to non recoverable from a less severe state PCI ...

Page 629: ...erted May also be shown as 810703011102ffff or 0x810703011102ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0525 User Response No action information only 81070301 1103ffff Sensor SensorElementName has deasserted the transition to non recoverable from a less severe state PCI 3 Temp This message is f...

Page 630: ...deasserted May also be shown as 810703011104ffff or 0x810703011104ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0525 User Response No action information only 81070301 2c01ffff Sensor SensorElementName has deasserted the transition to non recoverable from a less severe state Exlom Temp This message...

Page 631: ...asserted May also be shown as 8107030d0b01ffff or 0x8107030d0b01ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0525 User Response No action information only 8107030d 0b07ffff Sensor SensorElementName has deasserted the transition to non recoverable from a less severe state RAID 7 Volume This message is ...

Page 632: ... Sensor transition to non recoverable from less severe has deasserted May also be shown as 8107030d2b81ffff or 0x8107030d2b81ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0525 User Response No action information only 810b010c 2581ffff Redundancy Lost for RedundancySetElementName has deasserted Backup M...

Page 633: ...ndant Sufficient Resources May also be shown as 810b030c2581ffff or 0x810b030c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0807 User Response No action information only 810b050c 2581ffff Non redundant Insufficient Resources for RedundancySetElementName has deasserted Backup Memory This message is ...

Page 634: ...ndition May also be shown as 816f00070301ffff or 0x816f00070301ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0043 User Response No action information only 816f0007 0302ffff ProcessorElementName has Recovered from IERR CPU 2 This message is for the use case when an implementation has detected a Processor ...

Page 635: ...1301ffff or 0x816f00091301ffff Severity Info Serviceable No Automatically notify support No Alert Category System Power On SNMP Trap ID 24 CIM Information Prefix PLAT ID 0107 User Response No action information only 816f000d 0401ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Comput HDD0 Pres This message is for the use case when an implementation has ...

Page 636: ... removed from unit PhysicalPackageElementName Comput HDD1 Pres This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0402ffff or 0x816f000d0402ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard d...

Page 637: ...eseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level 3 Check the SAS cable 4 Replace the hard disk drive 816f000d 0404ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Comput HDD5 Pres This message is for t...

Page 638: ...Comput HDD6 Pres This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0405ffff or 0x816f000d0405ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 mi...

Page 639: ...k drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level 3 Check the SAS cable 4 Replace the hard disk drive 816f000d 0407ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName 1U Stg HDD0 Pres This message is for the use case when an implementation...

Page 640: ...00d0408ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level 3 Check the SA...

Page 641: ...vel 3 Check the SAS cable 4 Replace the hard disk drive 816f000d 040affff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName 1U Stg HDD3 Pres This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d040affff or 0x816f000d040affff Severity Error Serviceable Yes Automatically notify support No Ale...

Page 642: ...eable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level 3 Check the SAS cable 4 Replace the hard disk d...

Page 643: ...oved from unit PhysicalPackageElementName 1U Stg HDD6 Pres This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d040dffff or 0x816f000d040dffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk ...

Page 644: ...nse 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level 3 Check the SAS cable 4 Replace the hard disk drive 816f000d 0410ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName SDHV Drive 1 This message is fo...

Page 645: ...V Drive 2 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0411ffff or 0x816f000d0411ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or...

Page 646: ... disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level 3 Check the SAS cable 4 Replace the hard disk drive 816f000d 0413ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName SDHV Drive 4 This message is for the use case when an implementation...

Page 647: ...14ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level 3 Check the SAS cab...

Page 648: ...test level 3 Check the SAS cable 4 Replace the hard disk drive 816f000d 0416ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName SDHV Drive 7 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0416ffff or 0x816f000d0416ffff Severity Error Serviceable Yes Automatically notify support No ...

Page 649: ...e Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level 3 Check the SAS cable 4 Replace the hard disk drive...

Page 650: ...en removed from unit PhysicalPackageElementName SDHV Drive 10 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0419ffff or 0x816f000d0419ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard di...

Page 651: ...eseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level 3 Check the SAS cable 4 Replace the hard disk drive 816f000d 041bffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName SDHV Drive 12 This message is for the ...

Page 652: ... SDHV Drive 13 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d041cffff or 0x816f000d041cffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minu...

Page 653: ...k drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level 3 Check the SAS cable 4 Replace the hard disk drive 816f000d 041effff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName SDHV Drive 15 This message is for the use case when an implementation ha...

Page 654: ...816f000d041fffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level 3 Check t...

Page 655: ...rom a Front Panel NMI Diagnostic Interrupt May also be shown as 816f00131701ffff or 0x816f00131701ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0223 User Response No action information only 816f0021 2201ffff Fault condition removed on slot PhysicalConnectorElementName on system ComputerSystemElementNam...

Page 656: ...Error This message is for the use case when an implementation has detected a Fault condition in a slot has been removed May also be shown as 816f00212582ffff or 0x816f00212582ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0331 User Response No action information only One of PCI Error 816f0021 2c01ffff F...

Page 657: ...I Raid Fault 816f0021 3001ffff Fault condition removed on slot PhysicalConnectorElementName on system ComputerSystemElementName PCI 1 This message is for the use case when an implementation has detected a Fault condition in a slot has been removed May also be shown as 816f00213001ffff or 0x816f00213001ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other S...

Page 658: ...formation Prefix PLAT ID 0331 User Response No action information only 816f0021 3003ffff Fault condition removed on slot PhysicalConnectorElementName on system ComputerSystemElementName PCI 3 This message is for the use case when an implementation has detected a Fault condition in a slot has been removed May also be shown as 816f00213003ffff or 0x816f00213003ffff Severity Info Serviceable No Autom...

Page 659: ...ation Prefix PLAT ID 0331 User Response No action information only 816f0021 3005ffff Fault condition removed on slot PhysicalConnectorElementName on system ComputerSystemElementName PCI 5 This message is for the use case when an implementation has detected a Fault condition in a slot has been removed May also be shown as 816f00213005ffff or 0x816f00213005ffff Severity Info Serviceable No Automatic...

Page 660: ...on Prefix PLAT ID 0331 User Response No action information only 816f0028 2101ffff Sensor SensorElementName has returned to normal on management system ComputerSystemElementName TPM Cmd Failures This message is for the use case when an implementation has detected a Sensor returned from degraded unavailable failure May also be shown as 816f00282101ffff or 0x816f00282101ffff Severity Info Serviceable...

Page 661: ...ation Prefix PLAT ID 0037 User Response No action information only 816f0107 0302ffff An Over Temperature Condition has been removed on ProcessorElementName CPU 2 This message is for the use case when an implementation has detected a Over Temperature Condition has been Removed for Processor May also be shown as 816f01070302ffff or 0x816f01070302ffff Severity Info Serviceable No Automatically notify...

Page 662: ...PLAT ID 0087 User Response No action information only 816f010c 2001ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 1 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2001ffff or 0x816f010c2001ffff Severity Info Serviceable No Automatically notify suppo...

Page 663: ...ation Prefix PLAT ID 0139 User Response No action information only 816f010c 2003ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 3 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2003ffff or 0x816f010c2003ffff Severity Info Serviceable No Automatically...

Page 664: ...formation Prefix PLAT ID 0139 User Response No action information only 816f010c 2005ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 5 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2005ffff or 0x816f010c2005ffff Severity Info Serviceable No Automatic...

Page 665: ...ation Prefix PLAT ID 0139 User Response No action information only 816f010c 2007ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 7 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2007ffff or 0x816f010c2007ffff Severity Info Serviceable No Automatically...

Page 666: ...formation Prefix PLAT ID 0139 User Response No action information only 816f010c 2009ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 9 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2009ffff or 0x816f010c2009ffff Severity Info Serviceable No Automatic...

Page 667: ...ation Prefix PLAT ID 0139 User Response No action information only 816f010c 200bffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 11 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c200bffff or 0x816f010c200bffff Severity Info Serviceable No Automaticall...

Page 668: ...formation Prefix PLAT ID 0139 User Response No action information only 816f010c 200dffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 13 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c200dffff or 0x816f010c200dffff Severity Info Serviceable No Automati...

Page 669: ...ation Prefix PLAT ID 0139 User Response No action information only 816f010c 200fffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 15 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c200fffff or 0x816f010c200fffff Severity Info Serviceable No Automaticall...

Page 670: ... Prefix PLAT ID 0139 User Response No action information only 816f010c 2581ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName All DIMMS This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2581ffff or 0x816f010c2581ffff Severity Info Serviceable No Automatically n...

Page 671: ... action information only 816f010d 0402ffff The Drive StorageVolumeElementName has been enabled Computer HDD1 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0402ffff or 0x816f010d0402ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLA...

Page 672: ... message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0404ffff or 0x816f010d0404ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0405ffff The Drive StorageVolumeElementName has been ...

Page 673: ... May also be shown as 816f010d0406ffff or 0x816f010d0406ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0407ffff The Drive StorageVolumeElementName has been enabled 1U Storage HDD0 This message is for the use case when an implementation has ...

Page 674: ...o be shown as 816f010d0408ffff or 0x816f010d0408ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0409ffff The Drive StorageVolumeElementName has been enabled 1U Storage HDD2 This message is for the use case when an implementation has detected...

Page 675: ...f or 0x816f010d040affff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 040bffff The Drive StorageVolumeElementName has been enabled 1U Storage HDD4 This message is for the use case when an implementation has detected a Drive was Enabled May also...

Page 676: ...fff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 040dffff The Drive StorageVolumeElementName has been enabled 1U Storage HDD6 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010...

Page 677: ...o Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0410ffff The Drive StorageVolumeElementName has been enabled SDHV Drive 1 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0410ffff or 0x816f010d0410ffff Se...

Page 678: ...pport No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0412ffff The Drive StorageVolumeElementName has been enabled SDHV Drive 3 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0412ffff or 0x816f010d0412ffff Severity Info Serviceable N...

Page 679: ...l Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0414ffff The Drive StorageVolumeElementName has been enabled SDHV Drive 5 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0414ffff or 0x816f010d0414ffff Severity Info Serviceable No Automatically notify support ...

Page 680: ...p ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0416ffff The Drive StorageVolumeElementName has been enabled SDHV Drive 7 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0416ffff or 0x816f010d0416ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical...

Page 681: ... action information only 816f010d 0418ffff The Drive StorageVolumeElementName has been enabled SDHV Drive 9 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0418ffff or 0x816f010d0418ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT...

Page 682: ... message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d041affff or 0x816f010d041affff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 041bffff The Drive StorageVolumeElementName has been ...

Page 683: ...d May also be shown as 816f010d041cffff or 0x816f010d041cffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 041dffff The Drive StorageVolumeElementName has been enabled SDHV Drive 14 This message is for the use case when an implementation has d...

Page 684: ...o be shown as 816f010d041effff or 0x816f010d041effff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 041fffff The Drive StorageVolumeElementName has been enabled SDHV Drive 16 This message is for the use case when an implementation has detected a...

Page 685: ...or 0x816f010d2b81ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010f 2201ffff The System ComputerSystemElementName has recovered from a firmware hang Firmware Error This message is for the use case when an implementation has recovered from a Sys...

Page 686: ...NMP Trap ID 50 CIM Information Prefix PLAT ID 0225 User Response 1 Trained technician only Replace microprocessor n see Removing a microprocessor and heat sink and Replacing a microprocessor and heat sink 2 If the problem persists and there is no other CPU with the same error indication replace the system board 3 Trained technician only Replace the system board see Removing the system board and Re...

Page 687: ... replace the system board 3 Trained technician only Replace the system board see Removing the system board and Replacing the system board n microprocessor number 816f0125 1001ffff ManagedElementName detected as present PCI Riser 1 This message is for the use case when an implementation has detected a Managed Element is now Present May also be shown as 816f01251001ffff or 0x816f01251001ffff Severit...

Page 688: ...nformation Prefix PLAT ID 0390 User Response No action information only 816f0125 1f01ffff ManagedElementName detected as present PDB Cable This message is for the use case when an implementation has detected a Managed Element is now Present May also be shown as 816f01251f01ffff or 0x816f01251f01ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ...

Page 689: ...ation only 816f0207 0301ffff ProcessorElementName has Recovered from FRB1 BIST condition CPU 1 This message is for the use case when an implementation has detected a Processor Recovered FRB1 BIST condition May also be shown as 816f02070301ffff or 0x816f02070301ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT I...

Page 690: ...overed from FRB1 BIST condition All CPUs This message is for the use case when an implementation has detected a Processor Recovered FRB1 BIST condition May also be shown as 816f02072584ffff or 0x816f02072584ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0045 User Response No action information only One of...

Page 691: ... 816f020d 0402ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Computer HDD1 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0402ffff or 0x816f020d0402ffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure...

Page 692: ...formation Prefix PLAT ID 0169 User Response No action information only 816f020d 0404ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Computer HDD5 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0404ffff or 0x816f020d0404ffff Severity Info Serviceable No A...

Page 693: ...ation Prefix PLAT ID 0169 User Response No action information only 816f020d 0406ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Computer HDD7 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0406ffff or 0x816f020d0406ffff Severity Info Serviceable No Autom...

Page 694: ...formation Prefix PLAT ID 0169 User Response No action information only 816f020d 0408ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName 1U Storage HDD1 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0408ffff or 0x816f020d0408ffff Severity Info Serviceable No...

Page 695: ...ation Prefix PLAT ID 0169 User Response No action information only 816f020d 040affff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName 1U Storage HDD3 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d040affff or 0x816f020d040affff Severity Info Serviceable No Aut...

Page 696: ...formation Prefix PLAT ID 0169 User Response No action information only 816f020d 040cffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName 1U Storage HDD5 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d040cffff or 0x816f020d040cffff Severity Info Serviceable No...

Page 697: ...ation Prefix PLAT ID 0169 User Response No action information only 816f020d 040effff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName 1U Storage HDD7 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d040effff or 0x816f020d040effff Severity Info Serviceable No Aut...

Page 698: ...formation Prefix PLAT ID 0169 User Response No action information only 816f020d 0411ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName SDHV Drive 2 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0411ffff or 0x816f020d0411ffff Severity Info Serviceable No Au...

Page 699: ...ation Prefix PLAT ID 0169 User Response No action information only 816f020d 0413ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName SDHV Drive 4 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0413ffff or 0x816f020d0413ffff Severity Info Serviceable No Automa...

Page 700: ...formation Prefix PLAT ID 0169 User Response No action information only 816f020d 0415ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName SDHV Drive 6 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0415ffff or 0x816f020d0415ffff Severity Info Serviceable No Au...

Page 701: ...ation Prefix PLAT ID 0169 User Response No action information only 816f020d 0417ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName SDHV Drive 8 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0417ffff or 0x816f020d0417ffff Severity Info Serviceable No Automa...

Page 702: ...formation Prefix PLAT ID 0169 User Response No action information only 816f020d 0419ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName SDHV Drive 10 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0419ffff or 0x816f020d0419ffff Severity Info Serviceable No A...

Page 703: ...ation Prefix PLAT ID 0169 User Response No action information only 816f020d 041bffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName SDHV Drive 12 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d041bffff or 0x816f020d041bffff Severity Info Serviceable No Autom...

Page 704: ...formation Prefix PLAT ID 0169 User Response No action information only 816f020d 041dffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName SDHV Drive 14 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d041dffff or 0x816f020d041dffff Severity Info Serviceable No A...

Page 705: ...ation Prefix PLAT ID 0169 User Response No action information only 816f020d 041fffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName SDHV Drive 16 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d041fffff or 0x816f020d041fffff Severity Info Serviceable No Autom...

Page 706: ...ap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f030c 2001ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 1 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2001ffff or 0x816f030c2001ffff Severity Info Serviceable No Automatica...

Page 707: ...ation Prefix PLAT ID 0137 User Response No action information only 816f030c 2003ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 3 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2003ffff or 0x816f030c2003ffff Severity Info Serviceable No Automatically notify support ...

Page 708: ...formation Prefix PLAT ID 0137 User Response No action information only 816f030c 2005ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 5 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2005ffff or 0x816f030c2005ffff Severity Info Serviceable No Automatically notify supp...

Page 709: ...ation Prefix PLAT ID 0137 User Response No action information only 816f030c 2007ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 7 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2007ffff or 0x816f030c2007ffff Severity Info Serviceable No Automatically notify support ...

Page 710: ...formation Prefix PLAT ID 0137 User Response No action information only 816f030c 2009ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 9 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2009ffff or 0x816f030c2009ffff Severity Info Serviceable No Automatically notify supp...

Page 711: ...ation Prefix PLAT ID 0137 User Response No action information only 816f030c 200bffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 11 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c200bffff or 0x816f030c200bffff Severity Info Serviceable No Automatically notify support...

Page 712: ...formation Prefix PLAT ID 0137 User Response No action information only 816f030c 200dffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 13 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c200dffff or 0x816f030c200dffff Severity Info Serviceable No Automatically notify sup...

Page 713: ...ation Prefix PLAT ID 0137 User Response No action information only 816f030c 200fffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 15 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c200fffff or 0x816f030c200fffff Severity Info Serviceable No Automatically notify support...

Page 714: ...ion information only 816f030c 2581ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered All DIMMS This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2581ffff or 0x816f030c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap...

Page 715: ...is for the use case when an implementation has detected a Hot Spare has been Disabled May also be shown as 816f030d0402ffff or 0x816f030d0402ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0171 User Response No action information only 816f030d 0403ffff Hot spare disabled for ComputerSystemElementName Computer...

Page 716: ...abled May also be shown as 816f030d0404ffff or 0x816f030d0404ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0171 User Response No action information only 816f030d 0405ffff Hot spare disabled for ComputerSystemElementName Computer HDD6 This message is for the use case when an implementation has detected a Hot...

Page 717: ...shown as 816f030d0406ffff or 0x816f030d0406ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0171 User Response No action information only 816f030d 0407ffff Hot spare disabled for ComputerSystemElementName 1U Storage HDD0 This message is for the use case when an implementation has detected a Hot Spare has been ...

Page 718: ...08ffff or 0x816f030d0408ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0171 User Response No action information only 816f030d 0409ffff Hot spare disabled for ComputerSystemElementName 1U Storage HDD2 This message is for the use case when an implementation has detected a Hot Spare has been Disabled May also b...

Page 719: ...everity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0171 User Response No action information only 816f030d 040bffff Hot spare disabled for ComputerSystemElementName 1U Storage HDD4 This message is for the use case when an implementation has detected a Hot Spare has been Disabled May also be shown as 816f030d040bffff or...

Page 720: ...iceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0171 User Response No action information only 816f030d 040dffff Hot spare disabled for ComputerSystemElementName 1U Storage HDD6 This message is for the use case when an implementation has detected a Hot Spare has been Disabled May also be shown as 816f030d040dffff or 0x816f030d040dff...

Page 721: ...tify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0171 User Response No action information only 816f0313 1701ffff System ComputerSystemElementName has recovered from an NMI NMI State This message is for the use case when an implementation has detected a Software NMI has been Recovered from May also be shown as 816f03131701ffff or 0x816f03131701ffff Severity In...

Page 722: ...lly notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2002ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 2 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2002ffff or 0x816f040c2002ffff Severity Inf...

Page 723: ...lert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2004ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 4 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2004ffff or 0x816f040c2004ffff Severity Info Serviceable No Automa...

Page 724: ...y System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2006ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 6 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2006ffff or 0x816f040c2006ffff Severity Info Serviceable No Automatically noti...

Page 725: ...ID CIM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2008ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 8 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2008ffff or 0x816f040c2008ffff Severity Info Serviceable No Automatically notify support No Alert Categ...

Page 726: ...formation Prefix PLAT ID 0130 User Response No action information only 816f040c 200affff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 10 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c200affff or 0x816f040c200affff Severity Info Serviceable No Automatically notify support No Alert Category Syst...

Page 727: ...ation Prefix PLAT ID 0130 User Response No action information only 816f040c 200cffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 12 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c200cffff or 0x816f040c200cffff Severity Info Serviceable No Automatically notify support No Alert Category System O...

Page 728: ...formation Prefix PLAT ID 0130 User Response No action information only 816f040c 200effff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 14 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c200effff or 0x816f040c200effff Severity Info Serviceable No Automatically notify support No Alert Category Syst...

Page 729: ...ation Prefix PLAT ID 0130 User Response No action information only 816f040c 2010ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 16 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2010ffff or 0x816f040c2010ffff Severity Info Serviceable No Automatically notify support No Alert Category System O...

Page 730: ...ion Prefix PLAT ID 0130 User Response No action information only One of the DIMMs 816f0413 2582ffff A PCI PERR recovery has occurred on system ComputerSystemElementName PCIs This message is for the use case when an implementation has detected a PCI PERR recovered May also be shown as 816f04132582ffff or 0x816f04132582ffff Severity Info Serviceable No Automatically notify support No Alert Category ...

Page 731: ...ation Prefix PLAT ID 0063 User Response No action information only 816f0507 0302ffff ProcessorElementName has Recovered from a Configuration Mismatch CPU 2 This message is for the use case when an implementation has Recovered from a Processor Configuration Mismatch May also be shown as 816f05070302ffff or 0x816f05070302ffff Severity Info Serviceable No Automatically notify support No Alert Categor...

Page 732: ...fix PLAT ID 0063 User Response No action information only One of the CPUs 816f0508 1501ffff PowerSupplyElementName has returned to a Normal Input State HSC Status This message is for the use case when an implementation has detected a Power Supply that has input that has returned to normal May also be shown as 816f05081501ffff or 0x816f05081501ffff Severity Info Serviceable No Automatically notify ...

Page 733: ...ation Prefix PLAT ID 0145 User Response No action information only 816f050c 2002ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 2 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2002ffff or 0x816f050c2002ffff Severity Info Serviceable No Automatically...

Page 734: ...formation Prefix PLAT ID 0145 User Response No action information only 816f050c 2004ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 4 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2004ffff or 0x816f050c2004ffff Severity Info Serviceable No Automatic...

Page 735: ...ation Prefix PLAT ID 0145 User Response No action information only 816f050c 2006ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 6 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2006ffff or 0x816f050c2006ffff Severity Info Serviceable No Automatically...

Page 736: ...formation Prefix PLAT ID 0145 User Response No action information only 816f050c 2008ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 8 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2008ffff or 0x816f050c2008ffff Severity Info Serviceable No Automatic...

Page 737: ...tion Prefix PLAT ID 0145 User Response No action information only 816f050c 200affff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 10 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c200affff or 0x816f050c200affff Severity Info Serviceable No Automatically...

Page 738: ...formation Prefix PLAT ID 0145 User Response No action information only 816f050c 200cffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 12 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c200cffff or 0x816f050c200cffff Severity Info Serviceable No Automati...

Page 739: ...ation Prefix PLAT ID 0145 User Response No action information only 816f050c 200effff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 14 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c200effff or 0x816f050c200effff Severity Info Serviceable No Automaticall...

Page 740: ...formation Prefix PLAT ID 0145 User Response No action information only 816f050c 2010ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 16 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2010ffff or 0x816f050c2010ffff Severity Info Serviceable No Automati...

Page 741: ...Information Prefix PLAT ID 0145 User Response No action information only One of the DIMMs 816f050d 0401ffff Critical Array ComputerSystemElementName has deasserted Computer HDD0 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0401ffff or 0x816f050d0401ffff Severity Info Serviceable No Automatically notify supp...

Page 742: ...formation Prefix PLAT ID 0175 User Response No action information only 816f050d 0403ffff Critical Array ComputerSystemElementName has deasserted Computer HDD4 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0403ffff or 0x816f050d0403ffff Severity Info Serviceable No Automatically notify support No Alert Catego...

Page 743: ...ation Prefix PLAT ID 0175 User Response No action information only 816f050d 0405ffff Critical Array ComputerSystemElementName has deasserted Computer HDD6 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0405ffff or 0x816f050d0405ffff Severity Info Serviceable No Automatically notify support No Alert Category C...

Page 744: ...ormation Prefix PLAT ID 0175 User Response No action information only 816f050d 0407ffff Critical Array ComputerSystemElementName has deasserted 1U Storage HDD0 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0407ffff or 0x816f050d0407ffff Severity Info Serviceable No Automatically notify support No Alert Categ...

Page 745: ...ation Prefix PLAT ID 0175 User Response No action information only 816f050d 0409ffff Critical Array ComputerSystemElementName has deasserted 1U Storage HDD2 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0409ffff or 0x816f050d0409ffff Severity Info Serviceable No Automatically notify support No Alert Category...

Page 746: ...formation Prefix PLAT ID 0175 User Response No action information only 816f050d 040bffff Critical Array ComputerSystemElementName has deasserted 1U Storage HDD4 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d040bffff or 0x816f050d040bffff Severity Info Serviceable No Automatically notify support No Alert Cate...

Page 747: ...ation Prefix PLAT ID 0175 User Response No action information only 816f050d 040dffff Critical Array ComputerSystemElementName has deasserted 1U Storage HDD6 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d040dffff or 0x816f050d040dffff Severity Info Serviceable No Automatically notify support No Alert Category...

Page 748: ...Information Prefix PLAT ID 0175 User Response No action information only 816f050d 0410ffff Critical Array ComputerSystemElementName has deasserted SDHV Drive 1 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0410ffff or 0x816f050d0410ffff Severity Info Serviceable No Automatically notify support No Alert Categ...

Page 749: ...ation Prefix PLAT ID 0175 User Response No action information only 816f050d 0412ffff Critical Array ComputerSystemElementName has deasserted SDHV Drive 3 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0412ffff or 0x816f050d0412ffff Severity Info Serviceable No Automatically notify support No Alert Category Cr...

Page 750: ... No action information only 816f050d 0414ffff Critical Array ComputerSystemElementName has deasserted SDHV Drive 5 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0414ffff or 0x816f050d0414ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 C...

Page 751: ...tical Array ComputerSystemElementName has deasserted SDHV Drive 7 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0416ffff or 0x816f050d0416ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response ...

Page 752: ... Critical Array ComputerSystemElementName has deasserted SDHV Drive 9 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0418ffff or 0x816f050d0418ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Respo...

Page 753: ...ical Array ComputerSystemElementName has deasserted SDHV Drive 11 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d041affff or 0x816f050d041affff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response ...

Page 754: ... Critical Array ComputerSystemElementName has deasserted SDHV Drive 13 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d041cffff or 0x816f050d041cffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Resp...

Page 755: ...ical Array ComputerSystemElementName has deasserted SDHV Drive 15 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d041effff or 0x816f050d041effff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response ...

Page 756: ...IOS Uncorrectable CPU complex error for ProcessorElementName has deasserted CPU 1 This message is for the use case when an SM BIOS Uncorrectable CPU complex error has deasserted May also be shown as 816f06070301ffff or 0x816f06070301ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0817 User Response No acti...

Page 757: ...CPU complex error for ProcessorElementName has deasserted All CPUs This message is for the use case when an SM BIOS Uncorrectable CPU complex error has deasserted May also be shown as 816f06072584ffff or 0x816f06072584ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0817 User Response No action information ...

Page 758: ... action information only 816f060d 0402ffff Array in system ComputerSystemElementName has been restored Computer HDD1 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d0402ffff or 0x816f060d0402ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 ...

Page 759: ...ation Prefix PLAT ID 0177 User Response No action information only 816f060d 0404ffff Array in system ComputerSystemElementName has been restored Computer HDD5 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d0404ffff or 0x816f060d0404ffff Severity Info Serviceable No Automatically notify support No Alert Categor...

Page 760: ...formation Prefix PLAT ID 0177 User Response No action information only 816f060d 0406ffff Array in system ComputerSystemElementName has been restored Computer HDD7 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d0406ffff or 0x816f060d0406ffff Severity Info Serviceable No Automatically notify support No Alert Cat...

Page 761: ...ation Prefix PLAT ID 0177 User Response No action information only 816f060d 0408ffff Array in system ComputerSystemElementName has been restored 1U Storage HDD1 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d0408ffff or 0x816f060d0408ffff Severity Info Serviceable No Automatically notify support No Alert Categ...

Page 762: ...formation Prefix PLAT ID 0177 User Response No action information only 816f060d 040affff Array in system ComputerSystemElementName has been restored 1U Storage HDD3 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d040affff or 0x816f060d040affff Severity Info Serviceable No Automatically notify support No Alert C...

Page 763: ...ation Prefix PLAT ID 0177 User Response No action information only 816f060d 040cffff Array in system ComputerSystemElementName has been restored 1U Storage HDD5 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d040cffff or 0x816f060d040cffff Severity Info Serviceable No Automatically notify support No Alert Categ...

Page 764: ...formation Prefix PLAT ID 0177 User Response No action information only 816f060d 040effff Array in system ComputerSystemElementName has been restored 1U Storage HDD7 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d040effff or 0x816f060d040effff Severity Info Serviceable No Automatically notify support No Alert C...

Page 765: ...ation Prefix PLAT ID 0177 User Response No action information only 816f060d 0411ffff Array in system ComputerSystemElementName has been restored SDHV Drive 2 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d0411ffff or 0x816f060d0411ffff Severity Info Serviceable No Automatically notify support No Alert Category...

Page 766: ...formation Prefix PLAT ID 0177 User Response No action information only 816f060d 0413ffff Array in system ComputerSystemElementName has been restored SDHV Drive 4 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d0413ffff or 0x816f060d0413ffff Severity Info Serviceable No Automatically notify support No Alert Cate...

Page 767: ...ation Prefix PLAT ID 0177 User Response No action information only 816f060d 0415ffff Array in system ComputerSystemElementName has been restored SDHV Drive 6 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d0415ffff or 0x816f060d0415ffff Severity Info Serviceable No Automatically notify support No Alert Category...

Page 768: ...formation Prefix PLAT ID 0177 User Response No action information only 816f060d 0417ffff Array in system ComputerSystemElementName has been restored SDHV Drive 8 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d0417ffff or 0x816f060d0417ffff Severity Info Serviceable No Automatically notify support No Alert Cate...

Page 769: ...tion Prefix PLAT ID 0177 User Response No action information only 816f060d 0419ffff Array in system ComputerSystemElementName has been restored SDHV Drive 10 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d0419ffff or 0x816f060d0419ffff Severity Info Serviceable No Automatically notify support No Alert Category...

Page 770: ...formation Prefix PLAT ID 0177 User Response No action information only 816f060d 041bffff Array in system ComputerSystemElementName has been restored SDHV Drive 12 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d041bffff or 0x816f060d041bffff Severity Info Serviceable No Automatically notify support No Alert Cat...

Page 771: ...ation Prefix PLAT ID 0177 User Response No action information only 816f060d 041dffff Array in system ComputerSystemElementName has been restored SDHV Drive 14 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d041dffff or 0x816f060d041dffff Severity Info Serviceable No Automatically notify support No Alert Categor...

Page 772: ...formation Prefix PLAT ID 0177 User Response No action information only 816f060d 041fffff Array in system ComputerSystemElementName has been restored SDHV Drive 16 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d041fffff or 0x816f060d041fffff Severity Info Serviceable No Automatically notify support No Alert Cat...

Page 773: ...ation Prefix PLAT ID 0127 User Response No action information only 816f070c 2002ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 2 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2002ffff or 0x816f070c2002ffff Severity Info Serviceable No Autom...

Page 774: ...formation Prefix PLAT ID 0127 User Response No action information only 816f070c 2004ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 4 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2004ffff or 0x816f070c2004ffff Severity Info Serviceable No A...

Page 775: ...ation Prefix PLAT ID 0127 User Response No action information only 816f070c 2006ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 6 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2006ffff or 0x816f070c2006ffff Severity Info Serviceable No Autom...

Page 776: ...formation Prefix PLAT ID 0127 User Response No action information only 816f070c 2008ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 8 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2008ffff or 0x816f070c2008ffff Severity Info Serviceable No A...

Page 777: ...tion Prefix PLAT ID 0127 User Response No action information only 816f070c 200affff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 10 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c200affff or 0x816f070c200affff Severity Info Serviceable No Autom...

Page 778: ...formation Prefix PLAT ID 0127 User Response No action information only 816f070c 200cffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 12 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c200cffff or 0x816f070c200cffff Severity Info Serviceable No ...

Page 779: ...ation Prefix PLAT ID 0127 User Response No action information only 816f070c 200effff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 14 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c200effff or 0x816f070c200effff Severity Info Serviceable No Auto...

Page 780: ...formation Prefix PLAT ID 0127 User Response No action information only 816f070c 2010ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 16 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2010ffff or 0x816f070c2010ffff Severity Info Serviceable No ...

Page 781: ...D 41 CIM Information Prefix PLAT ID 0127 User Response No action information only One of the DIMMs 816f070d 0401ffff Rebuild completed for Array in system ComputerSystemElementName Computer HDD0 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0401ffff or 0x816f070d0401ffff Severity Info Serviceable No Automatical...

Page 782: ...formation Prefix PLAT ID 0179 User Response No action information only 816f070d 0403ffff Rebuild completed for Array in system ComputerSystemElementName Computer HDD4 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0403ffff or 0x816f070d0403ffff Severity Info Serviceable No Automatically notify support No Alert C...

Page 783: ...ation Prefix PLAT ID 0179 User Response No action information only 816f070d 0405ffff Rebuild completed for Array in system ComputerSystemElementName Computer HDD6 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0405ffff or 0x816f070d0405ffff Severity Info Serviceable No Automatically notify support No Alert Categ...

Page 784: ...ormation Prefix PLAT ID 0179 User Response No action information only 816f070d 0407ffff Rebuild completed for Array in system ComputerSystemElementName 1U Storage HDD0 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0407ffff or 0x816f070d0407ffff Severity Info Serviceable No Automatically notify support No Alert ...

Page 785: ...ation Prefix PLAT ID 0179 User Response No action information only 816f070d 0409ffff Rebuild completed for Array in system ComputerSystemElementName 1U Storage HDD2 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0409ffff or 0x816f070d0409ffff Severity Info Serviceable No Automatically notify support No Alert Cat...

Page 786: ...formation Prefix PLAT ID 0179 User Response No action information only 816f070d 040bffff Rebuild completed for Array in system ComputerSystemElementName 1U Storage HDD4 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d040bffff or 0x816f070d040bffff Severity Info Serviceable No Automatically notify support No Alert...

Page 787: ...ation Prefix PLAT ID 0179 User Response No action information only 816f070d 040dffff Rebuild completed for Array in system ComputerSystemElementName 1U Storage HDD6 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d040dffff or 0x816f070d040dffff Severity Info Serviceable No Automatically notify support No Alert Cat...

Page 788: ...Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0410ffff Rebuild completed for Array in system ComputerSystemElementName SDHV Drive 1 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0410ffff or 0x816f070d0410ffff Severity Info Serviceable No Automatically notify support No Alert ...

Page 789: ...ation Prefix PLAT ID 0179 User Response No action information only 816f070d 0412ffff Rebuild completed for Array in system ComputerSystemElementName SDHV Drive 3 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0412ffff or 0x816f070d0412ffff Severity Info Serviceable No Automatically notify support No Alert Catego...

Page 790: ...formation Prefix PLAT ID 0179 User Response No action information only 816f070d 0414ffff Rebuild completed for Array in system ComputerSystemElementName SDHV Drive 5 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0414ffff or 0x816f070d0414ffff Severity Info Serviceable No Automatically notify support No Alert Ca...

Page 791: ...ation Prefix PLAT ID 0179 User Response No action information only 816f070d 0416ffff Rebuild completed for Array in system ComputerSystemElementName SDHV Drive 7 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0416ffff or 0x816f070d0416ffff Severity Info Serviceable No Automatically notify support No Alert Catego...

Page 792: ...formation Prefix PLAT ID 0179 User Response No action information only 816f070d 0418ffff Rebuild completed for Array in system ComputerSystemElementName SDHV Drive 9 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0418ffff or 0x816f070d0418ffff Severity Info Serviceable No Automatically notify support No Alert Ca...

Page 793: ...ation Prefix PLAT ID 0179 User Response No action information only 816f070d 041affff Rebuild completed for Array in system ComputerSystemElementName SDHV Drive 11 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d041affff or 0x816f070d041affff Severity Info Serviceable No Automatically notify support No Alert Categ...

Page 794: ...formation Prefix PLAT ID 0179 User Response No action information only 816f070d 041cffff Rebuild completed for Array in system ComputerSystemElementName SDHV Drive 13 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d041cffff or 0x816f070d041cffff Severity Info Serviceable No Automatically notify support No Alert C...

Page 795: ...ation Prefix PLAT ID 0179 User Response No action information only 816f070d 041effff Rebuild completed for Array in system ComputerSystemElementName SDHV Drive 15 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d041effff or 0x816f070d041effff Severity Info Serviceable No Automatically notify support No Alert Categ...

Page 796: ...r SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f0807 0301ffff ProcessorElementName has been Enabled CPU 1 This message is for the use case when an implementation has detected a Processor has been Enabled May also be shown as 816f08070301ffff or 0x816f08070301ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other...

Page 797: ... only 816f0807 2584ffff ProcessorElementName has been Enabled All CPUs This message is for the use case when an implementation has detected a Processor has been Enabled May also be shown as 816f08072584ffff or 0x816f08072584ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0060 User Response No action informati...

Page 798: ...on information only 816f0813 2582ffff System ComputerSystemElementName has recovered from an Uncorrectable Bus Error PCIs This message is for the use case when an implementation has detected a that a system has recovered from a Bus Uncorrectable Error May also be shown as 816f08132582ffff or 0x816f08132582ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Oth...

Page 799: ...ID 50 CIM Information Prefix PLAT ID 0241 User Response No action information only 816f090c 2001ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 1 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c2001ffff or 0x816f090c2001ffff Severity Info Serviceable No Automatically notify sup...

Page 800: ...formation Prefix PLAT ID 0143 User Response No action information only 816f090c 2003ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 3 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c2003ffff or 0x816f090c2003ffff Severity Info Serviceable No Automatically notify support No Aler...

Page 801: ...ation Prefix PLAT ID 0143 User Response No action information only 816f090c 2005ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 5 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c2005ffff or 0x816f090c2005ffff Severity Info Serviceable No Automatically notify support No Alert Ca...

Page 802: ...formation Prefix PLAT ID 0143 User Response No action information only 816f090c 2007ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 7 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c2007ffff or 0x816f090c2007ffff Severity Info Serviceable No Automatically notify support No Aler...

Page 803: ...ation Prefix PLAT ID 0143 User Response No action information only 816f090c 2009ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 9 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c2009ffff or 0x816f090c2009ffff Severity Info Serviceable No Automatically notify support No Alert Ca...

Page 804: ...formation Prefix PLAT ID 0143 User Response No action information only 816f090c 200bffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 11 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c200bffff or 0x816f090c200bffff Severity Info Serviceable No Automatically notify support No Ale...

Page 805: ...ation Prefix PLAT ID 0143 User Response No action information only 816f090c 200dffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 13 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c200dffff or 0x816f090c200dffff Severity Info Serviceable No Automatically notify support No Alert C...

Page 806: ...formation Prefix PLAT ID 0143 User Response No action information only 816f090c 200fffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 15 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c200fffff or 0x816f090c200fffff Severity Info Serviceable No Automatically notify support No Ale...

Page 807: ... PLAT ID 0143 User Response No action information only 816f0a07 0301ffff The Processor ProcessorElementName is no longer operating in a Degraded State CPU 1 This message is for the use case when an implementation has detected a Processor is no longer running in the Degraded state May also be shown as 816f0a070301ffff or 0x816f0a070301ffff Severity Info Serviceable No Automatically notify support N...

Page 808: ...0039 User Response No action information only 816f0a0c 2001ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 1 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c2001ffff or 0x816f0a0c2001ffff Severity Info Serviceable ...

Page 809: ...ation Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2003ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 3 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c2003ffff or 0x816f0a0c2003ffff Sever...

Page 810: ...formation Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2005ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 5 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c2005ffff or 0x816f0a0c2005ffff S...

Page 811: ...ation Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2007ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 7 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c2007ffff or 0x816f0a0c2007ffff Sever...

Page 812: ...formation Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2009ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 9 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c2009ffff or 0x816f0a0c2009ffff S...

Page 813: ...ation Prefix PLAT ID 0147 User Response No action information only 816f0a0c 200bffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 11 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c200bffff or 0x816f0a0c200bffff Seve...

Page 814: ...formation Prefix PLAT ID 0147 User Response No action information only 816f0a0c 200dffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 13 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c200dffff or 0x816f0a0c200dffff ...

Page 815: ...ation Prefix PLAT ID 0147 User Response No action information only 816f0a0c 200fffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 15 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c200fffff or 0x816f0a0c200fffff Seve...

Page 816: ...ritical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a13 0301ffff System ComputerSystemElementName has recovered from a Fatal Bus Error CPU 1 PECI This message is for the use case when an implementation has detected that a system has recovered from a Bus Fatal Error May also be shown as 816f0a130301ffff or 0x816f0a130301ffff Severity ...

Page 817: ...on has detected that a system has recovered from a Bus Fatal Error May also be shown as 816f0a130302ffff or 0x816f0a130302ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0245 User Response 1 Trained technician only Replace microprocessor n see Removing a microprocessor and heat sink and Replacing a micro...

Page 818: ...804 Lenovo NeXtScale nx360 M5 Installation and Service Guide ...

Page 819: ... that is normal behavior Warning A warning is not as severe as an error but if possible the condition should be corrected before it becomes an error It might also be a condition that requires additional monitoring or maintenance Error An error typically indicates a failure or critical condition that impairs service or an expected function User response Indicate the actions that you should take to ...

Page 820: ...configuration problems Resolve those messages first 2 If the problem persists ensure that matching processors are installed i e matching option part numbers etc 3 Verify that the Processor s are installed in the correct sockets according to the service information for this product If not correct that problem 4 Check IBM support site for an applicable service bulletin or UEFI firmware update that a...

Page 821: ...ned technician only Replace the system board I 1800D I 1800D Explanation A cache associativity mismatch has been detected for one or more processor packages Processors have one or more cache levels with mismatched associativity Severity Error User Response Complete the following steps 1 Verify that matching processors are installed in the correct processor sockets Correct any mismatch found 2 Chec...

Page 822: ... been detected for one or more processor packages Processors of the same model have mismatched Stepping ID Severity Error User Response Complete the following steps 1 Verify that matching processors are installed in the correct processor sockets Correct any mismatch found 2 Check the IBM support site for an applicable service bulletin or firmware update that applies to this processor error 3 Train...

Page 823: ... were recently installed moved serviced or upgraded reseat the adapter and any attached cables 2 Move the adapter to a different system slot if available 3 Check IBM support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error NOTE It may be necessary to configure slot to Gen1 or to use special utility software so that adapter firmware can be upgra...

Page 824: ...818003 I 3818003 Explanation The CRTM flash driver could not lock the secure flash region CRTM Could not lock secure flash region Severity Info User Response Complete the following steps 1 If system failed to boot successfully DC cycle the system 2 If system boots to F1 setup update the UEFI image and reset bank to primary if required If the system boots without error recovery is complete and no a...

Page 825: ... unqualified DIMM serial number has been detected serial number found in slot of memory card Unqualified DIMM Serial Number Detected Severity Info User Response Complete the following steps 1 If this information event is logged in the IMM event log the server does not have qualified memory installed 2 The memory installed may not be covered under warranty 3 Without qualified memory speeds supporte...

Page 826: ... over to to the mirrored copy DIMM Mirror Fail over Detected Severity Info User Response Complete the following steps 1 Check the system event log for uncorrected DIMM failures and replace those DIMMs I 580A6 I 580A6 Explanation Memory spare copy has completed successfully Spare Copy Complete Severity Info User Response Complete the following steps 1 If you have added or removed DIMMs to the syste...

Page 827: ... system replace the Processor 3 Trained Service technician only Inspect Processor socket on each Processor removal and replace system board first if damaged or mis aligned pins are found Replace the system board S 2011001 S 2011001 Explanation An Uncorrected PCIe Error has Occurred at Bus Device Function The Vendor ID for the device is and the Device ID is PCI SERR Detected Severity Error User Res...

Page 828: ... Gen2 Gen3 Speed Selection or the ASU Utility 3 If problem persists then remove Adapter Card If system reboots successfully without the adapter replace that card 4 Trained Service technician only Replace the system board 5 Trained Service technician only Replace the processor S 3020007 S 3020007 Explanation A firmware fault has been detected in the UEFI image Internal UEFI Firmware Fault Detected ...

Page 829: ...ing steps 1 Check IBM support site for an applicable service bulletin or firmware update that applies to this error 2 Update the UEFI image 3 Replace the system board S 3050007 S 3050007 Explanation A firmware fault has been detected in the UEFI image Internal UEFI Firmware Fault Detected System halted Severity Error User Response Complete the following steps 1 Check IBM support site for an applic...

Page 830: ...rmware 6 Remove and re install CMOS battery for 30 seconds to clear CMOS contents 7 Trained service technician only Replace the system board S 3060007 S 3060007 Explanation A firmware fault has been detected in the UEFI image Internal UEFI Firmware Fault Detected System halted Severity Error User Response Complete the following steps 1 Check IBM support site for an applicable service bulletin or f...

Page 831: ...ice technician only Replace the system board S 3818007 S 3818007 Explanation The firmware image capsules for both flash banks could not be verified CRTM image capsule could not be verified Severity Error User Response Complete the following steps 1 If system failed to boot successfully DC cycle system 2 If system boots to F1 setup update the UEFI image and reset bank to primary if required If the ...

Page 832: ...ect Processor socket pins for damaged or mis aligned pins If damage is found or this is an upgrade Processor replace the system board If there are multiple Processor s swap Processor s to move affected Procesor to another Processor socket and retry If problem follows the affected Processor or there is only one Processor replace the affected Processor 6 Trained technician only If problem stays with...

Page 833: ...check to ensure that DIMMs are firmly seated and that no foreign material can be seen in the DIMM connector If either condition is observed correct and retry with the same DIMM Note The event Log might contain a recent 00580A4 event denoting detected change in DIMM population that could be related to this problem 3 If problem persists replace the DIMM identified by LightPath and or event log entry...

Page 834: ...te the following steps 1 Check the IBM support site for an applicable service bulletin or firmware update that applies to this error 2 Inspect the processor socket for foreign debris or damage If debris is found remove the debris 3 Trained technician only If error recurs or socket damage is found replace the system board 4 Trained Service Technician Only Replace the processor S 680B9 S 680B9 Expla...

Page 835: ...ent Automated Boot Recovery Booting Backup UEFI Image Severity Warning User Response Complete the following steps 1 Check the IBM support site for an applicable service bulletin or firmware update that applies to this error 2 Update the primary UEFI image 3 Replace the system board W 305000A W 305000A Explanation An invalid date and time have been detected RTC Date and Time Incorrect Severity Warn...

Page 836: ...m board W 305800B W 305800B Explanation DRIVER HEALTH PROTOCOL Reports Reboot Required Controller DRIVER HEALTH PROTOCOL Reports Reboot Required Controller Severity Warning User Response Complete the following steps 1 No action required The system will reboot at the end of POST 2 If the problem persists switch to the backup UEFI image or update the current UEFI image 3 Replace the system board W 3...

Page 837: ...iver Severity Warning User Response Complete the following steps 1 No action required The system will reboot at the end of POST 2 If the problem persists switch to the backup UEFI image or update the current UEFI image 3 Replace the system board W 3808000 W 3808000 Explanation An IMM communication failure has occurred IMM Communication Failure Severity Warning User Response Complete the following ...

Page 838: ...IMM Severity Warning User Response Complete the following steps 1 Use the Setup Utility to verify and save the settings which will recover the settings 2 Reset the IMM from the CMM 3 Use CMM to remove auxilliary power from the compute node This will reboot the compute node 4 Check the IBM support site for an applicable service bulletin or firmware update that applies to this error 5 Update the IMM...

Page 839: ... the IMM IFM may not be deployed correctly IFM Error communicating with the IMM IFM may not be deployed correctly Severity Error User Response Complete the following steps 1 Update all firmware including adapter firmware to the latest levels 2 If problem persists escalate to the next level of support W 3938002 W 3938002 Explanation A boot configuration error has been detected Boot Configuration Er...

Page 840: ...problems the update addresses 3 If the previous steps do not resolve the problem at the next maintenance opportunity swap the DIMMs on the same memory channel one at a time to a different memory channel or Processor check service information for this product Install guide for population requirements for sparing paring modes If PFA follows a moved DIMM to any DIMM connector on the different memory ...

Page 841: ...for Mirror Mode Severity Error User Response Complete the following steps 1 If a DIMM connector error LED is lit resolve the failure 2 Make sure that the DIMM connectors are correctly populated for mirroring mode W 580A2 W 580A2 Explanation Invalid memory configuration for Sparing Mode Please correct memory configuration Unsupported DIMM Population for Spare Mode Severity Error User Response Compl...

Page 842: ...attery is properly seated 2 Check the IBM support site for an applicable service bulletin or firmware update that applies to this error 3 Replace the CMOS battery 4 Trained technician only Replace the system board 828 Lenovo NeXtScale nx360 M5 Installation and Service Guide ...

Page 843: ...an result when you run the DSA Broadcom network test 405 000 000 BRCM TestControlRegisters Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 001 000 BRCM TestMIIRegisters Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notif...

Page 844: ...05 003 000 BRCM TestInternalMemory Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 004 000 BRCM TestInterrupt Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No 830 Lenovo NeXtScale nx360 M5 Installation and...

Page 845: ... No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 006 000 BRCM TestLoopbackPhysical Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 007 000 BRCM TestLEDs Test Passed The test passed Recoverable No Appendix C DSA diagnostic te...

Page 846: ...No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 801 000 BRCM TestMIIRegisters Test Aborted The MII register test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 832 Lenovo NeXtS...

Page 847: ...3 000 BRCM TestInternalMemory Test Aborted The internal memory test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 804 000 BRCM TestInterrupt Test Aborted The interrupt test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Appendi...

Page 848: ...port website Latest level of DSA Latest level of BMC IMM 405 806 000 BRCM TestLoopbackPhysical Test Aborted Loopback testing at the physical layer was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 807 000 BRCM TestLEDs Test Aborted Verification of status LEDs was canceled Rec...

Page 849: ...nt firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 ...

Page 850: ... while testing non volatile RAM Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting b...

Page 851: ...TestInterrupt Test Failed A failure was detected while testing interrupts Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If ...

Page 852: ...of BMC IMM 405 906 000 BRCM TestLoopbackPhysical Test Failed A failure was detected during the loopback test at the physical layer Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmw...

Page 853: ...mponent 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM DSA Brocade test results The following messages can result when you run the Brocade test Test results for the DSA Brocade test The following messages can result whe...

Page 854: ...ted links IBM Support website Latest level of DSA Latest level of BMC IMM 218 002 000 Brocade SerdesLoopbackTest Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 218 003 000 Brocade PCILoopbackTest Passed The test passed Recoverable No 840 Lenovo NeXtScale nx360 M5 Insta...

Page 855: ...verable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 218 005 000 Brocade SerdesEthLoopbackTest Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM Appendix C DSA diagnostic tes...

Page 856: ... 800 000 Brocade MemoryTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 218 801 000 Brocade ExternalLoopbackTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No 842 Lenovo NeXtScale nx360 M5 Insta...

Page 857: ...lated links IBM Support website Latest level of DSA Latest level of BMC IMM 218 803 000 Brocade PCILoopbackTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 218 804 000 Brocade ExternalEthLoopbackTest Aborted The test was canceled Recoverable No Appendix C D...

Page 858: ...Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 218 806 000 Brocade InternalLoopbackTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 844 Lenovo NeXtScale nx360 M5 ...

Page 859: ...port representative Related links IBM Support website Latest level of DSA Latest level of BMC IMM 218 901 000 Brocade ExternalLoopbackTest Failed A failure was detected during the Loopback test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check cable connections 2 Rerun the test 3 Verify whether the firmware is at proper...

Page 860: ...problem remains contact your IBM technical support representative Related links IBM Support website Latest level of DSA Latest level of BMC IMM 218 903 000 Brocade PCILoopbackTest Failed A failure was detected during the Loopback test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Rerun the test 2 Verify whether the firmwa...

Page 861: ...P cable 2 Rerun the test 3 Verify whether the firmware is at proper level 4 Rerun the test 5 If the problem remains contact your IBM technical support representative Related links IBM Support website Latest level of DSA Latest level of BMC IMM 218 905 000 Brocade SerdesEthLoopbackTest Failed A failure was detected during the Loopback test Recoverable No Severity Error Serviceable Yes Automatically...

Page 862: ...he following steps 1 Rerun the test 2 Verify whether the firmware is at proper level 3 Rerun the test 4 If the problem remains contact your IBM technical support representative Related links IBM Support website Latest level of DSA Latest level of BMC IMM DSA checkpoint panel test results The following messages can result when you run the checkpoint panel test Test results for the DSA checkpoint pa...

Page 863: ... No User Response Complete the following steps 1 Inspect and reseat operator information panel cable at both ends 2 Verify that the Baseboard Management Controller BMC is working 3 Run the test again 4 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level ...

Page 864: ...mptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM DSA CPU stress test results The following messages can result when you run the CPU stress test Test results for the DSA CPU stress test The following messages can result when you run the DSA CPU stress test 089 000 000 CPU Stress Test Passe...

Page 865: ...ction for this component The latest level firmware for this component can be found in reference to this system type at the IBM Support website 5 Run the test again 6 If the system has stopped responding turn off and restart the system and then run the test again 7 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Rela...

Page 866: ...bleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM 089 803 000 CPU Stress Test Aborted CPU Stress Test Aborted Memory size is insufficient to run the test At least 1GB is required Recoverable No Severity Warning Serviceable Yes Automatically notify support No Related links ...

Page 867: ...found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 5 Run the test again 6 If the system has stopped responding turn off and restart the system and then run the test again 7 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Late...

Page 868: ...ckTest Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 516 002 000 ELXUCNA ELXUCNA NIC LED Beacon Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links 854 Lenovo NeXtScale nx360 M5 Installation and Servic...

Page 869: ... Latest level of DSA Latest level of BMC IMM 516 801 000 ELXUCNA NIC PHY LoopBackTest Aborted Loopback testing at the physical layer was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 516 802 000 ELXUCNA ELXUCNA NIC LED Beacon Test Aborted Verification of status LEDs was canceled ...

Page 870: ...sary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM 516 901 000 ELXUCNA NIC PHY LoopBackTest F...

Page 871: ...able No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation an...

Page 872: ...ify support No User Response Complete the following steps 1 Remove power cables wait for 45 seconds reconnect and rerun the test 2 Make sure that the scalability cable connections are as per specification 3 Make sure that DSA and BIOS uEFI are at the latest level 4 If the problem remains contact your technical service representative Related links IBM Support website Latest level of DSA Latest leve...

Page 873: ...st level of BMC IMM 401 901 001 EXA Port Ping Test Failed EXA Port Ping Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Remove power cables wait for 45 seconds reconnect and rerun the test 2 Make sure that the scalability cable connections are as per specification 3 Check scalability cables for loose connections...

Page 874: ...ort No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 217 800 000 HDD Test Aborted HDD Test Aborted The test was canceled Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check cable connections 2 Rerun the test 3 Verify that Hard drive supports self test and self test logging 4 If the proble...

Page 875: ...e is at the latest level 4 Rerun the test 5 If the problem remains contact your technical support representative Related links IBM Support website Latest level of DSA Latest level of BMC IMM DSA Intel network test results The following messages can result when you run the Intel network test Test results for the DSA Intel network test The following messages can result when you run the DSA Intel net...

Page 876: ... No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 406 002 000 IANet FIFO Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 406 003 000 IANet Interrupts Test Passed 862 Lenovo NeXtScale nx360 M5 Installat...

Page 877: ...pback Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 406 800 000 IANet Registers Test Aborted Registers test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Appendix C DSA diagnostic test results 863 ...

Page 878: ...t website Latest level of DSA Latest level of BMC IMM 406 802 000 IANet FIFO Test Aborted FIFO test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 406 803 000 IANet Interrupts Test Aborted Interrupt test was canceled Recoverable No Severity Warning 864 Lenovo NeXtScale nx360 M...

Page 879: ... Registers Test Failed A failure was detected during the Registers test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If fa...

Page 880: ...Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM 406 902 000 IANet FIFO Test Failed A failure was detected during the FIFO test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Com...

Page 881: ...ound in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 Check interrupt assignments in the PCI Hardware section of the DSA Diagnostic Log If the ethernet device is sharing interrupts if possible modify the interrupt assignments using F1 Setup to assign a unique interrupt to the device 4 Rerun the test 5 If failure remains refer to Troubleshooting ...

Page 882: ...next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM DSA LSI hard drive test results The following messages can result when you run the LSI hard drive test Test results for the DSA LSI hard driveoutputfilename DSA_LSI_hard_drive test The following messages can result when you run the DSA LSI hard driveoutputfilename DSA_LSI_hard_drive test 407 000 00...

Page 883: ... Failed The hard drive self test detected a failure Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check cable connections 2 Rerun the test 3 Verify whether the firmware is at the latest level 4 Rerun the test 5 If the problem remains contact your IBM technical support representative Related links IBM Support website Lates...

Page 884: ... Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 408 001 000 MLNX MLNX_DiagnosticTestIBPort Test Passed Port Test Passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 408 800 000 MLNX MLNX_Diagnostic...

Page 885: ...port No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 408 900 000 MLNX MLNX_DiagnosticTestEthernetPort Test Failed Port Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Make sure that the physical link of the port under test in the active state 2 If these condition was met but the ...

Page 886: ...ric to which the port is attached 2 If these condition was met but the test keeps failing the port s adapter might be faulty 3 Try replacing the adapter and repeating the test Related links IBM Support website Latest level of DSA Latest level of BMC IMM DSA memory isolation test results The following messages can result when you run the memory isolation test Test results for the DSA memory isolati...

Page 887: ...erable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 000 002 Standalone Memory Test Passed Quick Full Memory Test CPU 2 Passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM Appendix C DSA di...

Page 888: ...0 004 Standalone Memory Test Passed Quick Full Memory Test CPU 4 Passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 811 000 Standalone Memory Test Aborted Unable to Locate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No 874 Lenovo NeXtSca...

Page 889: ... Locate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 890: ...ry Test Aborted Unable to Locate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat...

Page 891: ...evel of DSA Latest level of BMC IMM 201 812 001 Standalone Memory Test Aborted Memory test is not supported for this system Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 ...

Page 892: ... are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 812 003 Standalone Memory Test Aborted Memory test is not supported for this system Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If t...

Page 893: ... the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 813 001 Standalone Memory Test Aborted Chipset Error Can not turn OFF ECC error reporting in CPU Recoverable No Severity Warning Serviceable No Automatically noti...

Page 894: ...following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level...

Page 895: ...cubbing feature for CPU Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 896: ...Chipset Error Can not disable Scubbing feature for CPU Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds ...

Page 897: ...of DSA Latest level of BMC IMM 201 815 000 Standalone Memory Test Aborted Program Error with Quick Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representativ...

Page 898: ... are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 815 002 Standalone Memory Test Aborted Program Error with Quick Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each acti...

Page 899: ...f the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 816 000 Standalone Memory Test Aborted Program Error with Full Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify s...

Page 900: ...following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level...

Page 901: ...Full Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconne...

Page 902: ...e Memory Test Aborted Unable to Locate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds ...

Page 903: ...test level of DSA Latest level of BMC IMM 201 818 003 Standalone Memory Test Aborted Unable to Locate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn o...

Page 904: ... are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 819 001 Standalone Memory Test Aborted The start end address ranges in the restricted area of the memory Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test aft...

Page 905: ... the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 819 003 Standalone Memory Test Aborted The start end address ranges in the restricted area of the memory Recoverable No Severity Warning Serviceable No Automatica...

Page 906: ...following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level...

Page 907: ... is less than 16 Mbytes Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 908: ...R registers are larger than fixed range MTRR registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds ...

Page 909: ...test level of BMC IMM 201 821 002 Standalone Memory Test Aborted Variable range MTRR registers are larger than fixed range MTRR registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service rep...

Page 910: ...that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 822 000 Standalone Memory Test Aborted Invalid MTRR service request Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action ...

Page 911: ... the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 822 002 Standalone Memory Test Aborted Invalid MTRR service request Recoverable No Severity Warning Serviceable No Automatically notify support No User Response C...

Page 912: ...entioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 824 000 Standalone Memo...

Page 913: ...on and then re run the test Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it ...

Page 914: ...rted Node Interleave feature must be OFF Go to Setup and disable Node Interleave option and then re run the test Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off th...

Page 915: ...links IBM Support website Latest level of DSA Latest level of BMC IMM 201 826 001 Standalone Memory Test Aborted BIOS Memory Controller has been disabled Go to Setup and Enable Memory Controller Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 ...

Page 916: ...t DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 826 003 Standalone Memory Test Aborted BIOS Memory Controller has been disabled Go to Setup and Enable Memory Controller Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned...

Page 917: ...urn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 827 001 Standalone Memory Test Aborted BIOS ECC function has been disabled by BIOS Go to Setup and enable ECC generation Recoverable No Severity Warning Se...

Page 918: ...following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level...

Page 919: ... control MASK registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 920: ...em in masking MSR machine check control MASK registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds ...

Page 921: ... Latest level of BMC IMM 201 845 000 Standalone Memory Test Aborted Chipset Error Problem clearing MSR machine check control registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service repres...

Page 922: ... are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 845 002 Standalone Memory Test Aborted Chipset Error Problem clearing MSR machine check control registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test af...

Page 923: ...presentative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 859 000 Standalone Memory Test Aborted INVALID XSECSRAT type Recoverable No Severity Warning Serviceable No Automatically notify support No...

Page 924: ...following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level...

Page 925: ...ed INVALID XSECSRAT type Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to ...

Page 926: ...01 Standalone Memory Test Aborted No OEM0 type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds ...

Page 927: ...ite Latest level of DSA Latest level of BMC IMM 201 860 003 Standalone Memory Test Aborted No OEM0 type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the...

Page 928: ... are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 861 001 Standalone Memory Test Aborted No SRAT type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains conta...

Page 929: ... the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 861 003 Standalone Memory Test Aborted No SRAT type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete ...

Page 930: ...following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level...

Page 931: ...No OEM1 structure found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 932: ... Memory Test Aborted No IBMERROR key in OEM1 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds ...

Page 933: ...est level of DSA Latest level of BMC IMM 201 863 002 Standalone Memory Test Aborted No IBMERROR key in OEM1 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn o...

Page 934: ...S uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 864 000 Standalone Memory Test Aborted No GAS located in OEM1 Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remai...

Page 935: ... the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 864 002 Standalone Memory Test Aborted No GAS located in OEM1 Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complet...

Page 936: ...wing steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of B...

Page 937: ...T key in OEM0 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 938: ...st Aborted No XSECSRAT key in OEM0 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIM...

Page 939: ... of DSA Latest level of BMC IMM 201 866 001 Standalone Memory Test Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representativ...

Page 940: ... are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 866 003 Standalone Memory Test Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each actio...

Page 941: ... the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 867 001 Standalone Memory Test Aborted EFI SAL Buffer not allocated Recoverable No Severity Warning Serviceable No Automatically notify support No User Response C...

Page 942: ...following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level...

Page 943: ... GetMemoryMap too small Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 944: ...ted EFI SAL Buffer allocated in GetMemoryMap too small Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds ...

Page 945: ... of DSA Latest level of BMC IMM 201 869 000 Standalone Memory Test Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representativ...

Page 946: ... are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 869 002 Standalone Memory Test Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each actio...

Page 947: ...e 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 870 000 Standalone Memory Test Aborted CPU Doamin in ACPI not valid Recoverable No Severity Warning Serviceable No Automatically notify support No Use...

Page 948: ...following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level...

Page 949: ...oamin in ACPI not valid Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 950: ...alone Memory Test Aborted Data Mis compare encountered Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds ...

Page 951: ...Latest level of DSA Latest level of BMC IMM 201 871 003 Standalone Memory Test Aborted Data Mis compare encountered Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off...

Page 952: ... are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 877 001 Standalone Memory Test Aborted BIOS Sparing in Extended PCI reg must be OFF Go to setup and disable sparing Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try t...

Page 953: ... the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 877 003 Standalone Memory Test Aborted BIOS Sparing in Extended PCI reg must be OFF Go to setup and disable sparing Recoverable No Severity Warning Serviceable No...

Page 954: ...following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level...

Page 955: ...the sparing feature OFF Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 956: ...ter manipulation Can not write to memory without cache Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds ...

Page 957: ... of BMC IMM 201 885 002 Standalone Memory Test Aborted Processor does not support MTRR register manipulation Can not write to memory without cache Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical se...

Page 958: ...re that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 886 000 Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test af...

Page 959: ... the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 886 002 Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes Recoverable No Severity Warning Serviceable No Automatically notify support No Us...

Page 960: ... following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest leve...

Page 961: ...links IBM Support website Latest level of DSA Latest level of BMC IMM 201 899 002 Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 899 003 Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user Recover...

Page 962: ...representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level 5 Replace any DIMMS s mentioned in error one by one 6 Make sure that all DIMMs are enabled in the Configuration Setup Utility program 7 If failure remains refer to Troubleshooting by symptom in the system Installation a...

Page 963: ... Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 901 002 Standalone Memory Test Failed Memory Diagnostics Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test af...

Page 964: ...ystem and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level 5 Replace any DIMMS s mentioned in error one by one 6 Make sure that all DIMMs are enabled in the Configuration Setup Utility program 7 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next c...

Page 965: ...ps 1 Turn off and restart the system 2 Make sure that the DSA Diagnostic code is at the latest level 3 Run the test again 4 If the system has stopped responding turn off and restart the system 5 Check the system firmware level and upgrade if necessary 6 Run the memory diagnostic to identify the specific failing DIMM 7 If the failure remains refer to Troubleshooting by symptom in the system Install...

Page 966: ...evel of DSA Latest level of BMC IMM 202 803 000 MemStr Test Aborted User pressed Ctrl C Recoverable No Severity Warning Serviceable Yes Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 202 901 000 MemStr Test Failed Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No 952 Lenovo NeXtScale nx360 M5 Ins...

Page 967: ...t Failed Memory size is insufficient to run the test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Ensure that all memory is enabled by checking the Available System Memory in the Resource Utilization section of the DSA Diagnostic Event log 2 If necessary access the Configuration Setup Utility program by pressing F1 durin...

Page 968: ...ty Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 409 003 000 Nvidia DiagnosticServiceProvider Bandwidth Test Passed Nvidia GPU Bandwidth test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 409 004 000...

Page 969: ...trix Test Passed Nvidia GPU Matrix test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 409 006 000 Nvidia DiagnosticServiceProvider Binomial Test Passed Nvidia GPU Binomial test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Appendix ...

Page 970: ...DSA Latest level of BMC IMM 409 803 000 Nvidia DiagnosticServiceProvider Bandwidth Test Aborted Nvidia GPU Bandwidth test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 409 804 000 Nvidia DiagnosticServiceProvider Query Test Aborted Nvidia GPU Query test was canceled Recoverab...

Page 971: ...ble No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 409 806 000 Nvidia DiagnosticServiceProvider Binomial Test Aborted Nvidia GPU Binomial test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 409 900 000 NVIDIA Us...

Page 972: ...elated links IBM Support website Latest level of DSA Latest level of BMC IMM 409 903 000 Nvidia DiagnosticServiceProvider Bandwidth Test Failed Nvidia GPU Bandwidth Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU Then power cycle the s...

Page 973: ...irmly Then power cycle the system 3 Run nvidia smi q In some cases this will report a poorly connected power cable 4 Rerun the diagnostics using the same GPU on system that is known to be working A variety of system issues can cause diagnostic failure 5 If the problem remains contact your IBM technical support representative Related links IBM Support website Latest level of DSA Latest level of BMC...

Page 974: ...t Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU Then power cycle the system 2 Verify that the power connectors to the GPU are connected firmly Then power cycle the system 3 Run nvidia smi q In some cases this will report a poorly connecte...

Page 975: ...Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Make sure that the DSA Diagnostic code is at the latest level 2 Run the test again 3 Check the drive cabling for loose or broken connections at both ends or damage to the cable Replace the cable if damage is present 4 Run the test again 5 Check system firmware level and upgr...

Page 976: ... or damage to the cable Replace the cable if damage is present 3 Run the test again 4 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM 215 803 000 Optical Drive Test Failed Optical Drive Test Failed Disk may be in use by the operating syste...

Page 977: ... a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized Rerun the test 3 Check the drive cabling for loose or broken connections at both ends or damage to the cable Replace the cable if damage is present 4 Run the test again 5 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related lin...

Page 978: ...ptical Drive Test Failed Read miscompare Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized Rerun the test 2 Check the drive cabling for loose or broken connections at both ends or damage to the cable Replace the cable if damage is pre...

Page 979: ...ostic Event Log within the Firmware VPD section for this component 5 Run the test again 6 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM DSA system management test results The following messages can result when you run the system manageme...

Page 980: ...power 2 Make sure that DSA and BMC IMM are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 166 802 001 IMM I2C Test Aborted Test cannot be completed for unknown reason Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn of...

Page 981: ... 2 Make sure that DSA and BMC IMM are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 166 804 001 IMM I2C Test Aborted Invalid Command Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it fr...

Page 982: ... latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 166 806 001 IMM I2C Test Aborted Timeout while processing command Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 second...

Page 983: ...te Latest level of DSA Latest level of BMC IMM 166 808 001 IMM I2C Test Aborted Reservation Canceled or Invalid Reservation ID Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make ...

Page 984: ...vel of BMC IMM 166 810 001 IMM I2C Test Aborted Request data length invalid Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level R...

Page 985: ... IMM 166 812 001 IMM I2C Test Aborted Parameter out of range Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links IB...

Page 986: ...t Aborted Requested Sensor data or record not present Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links IBM Suppo...

Page 987: ...d illegal for specified sensor or record type Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links IBM Support websi...

Page 988: ... No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 166 819 00...

Page 989: ... Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 166 821 001 IMM I2C Test Aborted Command respo...

Page 990: ...tem and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 166 823 001 IMM I2C Test Aborted Cannot execute command Insufficient privilege level Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the...

Page 991: ...IBM Support website Latest level of DSA Latest level of BMC IMM 166 903 001 IMM I2C Test Failed IMM Indicates failure in LM92 PIB Thermal Sensor bus BUS 2 Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Rec...

Page 992: ... the test again 4 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM 166 905 001 IMM I2C Test Failed IMM Indicates failure in PSOC On Board PSOC IC I2C Switch bus BUS 4 Recoverable No Severity Error Serviceable Yes Automatically notify suppor...

Page 993: ...pe drive test Test results for the DSA tape drive test The following messages can result when you run the DSA tape drive test 264 000 000 Tape Test Passed Tape Test Passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 264 901 000 Tape Test Failed An error was found in the tape alert log Rec...

Page 994: ...C IMM 264 902 000 Tape Test Failed Tape Test Failed Media is not detected Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Clean the tape drive using the appropriate cleaning media and install new media 2 Run the test again 3 Make sure that the drive firmware is at the latest level 4 Rerun the test after upgrading to the lat...

Page 995: ...test level of DSA Latest level of BMC IMM 264 904 000 Tape Test Failed Tape Test Failed Drive hardware error Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check the tape drive cabling for loose or broken connections or damage to the cable Replace the cable if damage is present 2 Clean the tape drive using the appropriate ...

Page 996: ...iagnostic Event Log within the Firmware VPD section for this component 3 Run the test again 4 If the system has stopped responding turn off and restart the system 5 Make sure that the drive firmware is at the latest level 6 Run the test again 7 If the failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Su...

Page 997: ...eshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM 264 907 000 Tape Test Failed An error was found in the block address somewhere Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Clean the tape drive us...

Page 998: ...e the following steps 1 Make sure that medium is present 2 Clean the tape drive using the appropriate cleaning media and install new media Related links IBM Support website Latest level of DSA Latest level of BMC IMM 984 Lenovo NeXtScale nx360 M5 Installation and Service Guide ...

Page 999: ...ou have installed new hardware or software in your environment check http www lenovo com serverproven to make sure that the hardware and software is supported by your product Go to http www lenovo com support to check for information to help you solve the problem Gather the following information to provide to the service technician This data will help the service technician quickly provide a solut...

Page 1000: ... index jsp System x products http shop lenovo com us en systems NeXtScale System products http pic dhe ibm com infocenter nxtscale documentation index jsp How to send DSA data You can use the Enhanced Customer Data Repository to send diagnostic data to IBM Before you send diagnostic data to IBM read the terms of use at http www ibm com de support ecurep terms html You can use any of the following ...

Page 1001: ...vo reseller or from IBM To locate a reseller authorized by Lenovo to provide warranty service go to http www ibm com partnerworld and click Business Partner Locator For IBM support telephone numbers see http www ibm com planetwide In the U S and Canada call 1 800 IBM SERV 1 800 426 7378 In the U S and Canada hardware service and support is available 24 hours a day 7 days a week In the U K these se...

Page 1002: ...988 Lenovo NeXtScale nx360 M5 Installation and Service Guide ...

Page 1003: ...e publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Page 1004: ...hard disk drive bays with the largest currently supported drives that are available from Lenovo Maximum memory might require replacement of the standard memory with an optional memory module Each solid state memory cell has an intrinsic finite number of write cycles that the cell can incur Therefore a solid state device has a maximum number of write cycles that it can be subjected to expressed as ...

Page 1005: ...s a customer responsibility Table 18 Limits for particulates and gases Contaminant Limits Particulate The room air must be continuously filtered with 40 atmospheric dust spot efficiency MERV 9 according to ASHRAE Standard 52 21 Air that enters a data center must be filtered to 99 97 efficiency or greater using high efficiency particulate air HEPA filters that meet MIL STD 282 The deliquescent rela...

Page 1006: ...ce must accept any interference received including interference that might cause undesired operation Industry Canada Class A emission compliance statement This Class A digital apparatus complies with Canadian ICES 003 Avis de conformité à la réglementation d Industrie Canada Cet appareil numérique de la classe A est conforme à la norme NMB 003 du Canada Australia and New Zealand Class A statement ...

Page 1007: ... Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 früher Gesetz über die elektromagnetische Verträglichkeit von Geräten bzw der EMV EU Richtlinie 2014 30 EU früher 2004 108 EC für Geräte der Klasse A Dieses Gerät ist berechtigt in Übereinstimmung mit dem Deutschen EMVG das EG Konformitätszeichen CE zu führen Ver...

Page 1008: ...occur in which case the user may be required to take corrective actions Korea Communications Commission KCC statement This is electromagnetic wave compatibility equipment for business Type A Sellers and users need to pay attention to it This is for any areas other than home Russia Electromagnetic Interference EMI Class A statement People s Republic of China Class A electronic emission statement 99...

Page 1009: ...Taiwan Class A compliance statement Appendix E Notices 995 ...

Page 1010: ...Taiwan BSMI RoHS declaration 996 Lenovo NeXtScale nx360 M5 Installation and Service Guide ...

Page 1011: ...table for use with visual display work place devices according to clause 2 of the German Ordinance for Work with Visual Display Units Das Produkt ist nicht für den Einsatz an Bildschirmarbeitsplätzen im Sinne 2 der Bildschirmarbeitsverordnung geeignet Copyright Lenovo 2016 997 ...

Page 1012: ...998 Lenovo NeXtScale nx360 M5 Installation and Service Guide ...

Page 1013: ...cable 222 planar cable 216 SAS hard disk drive cable 220 ServeRAID SAS SATA controller 218 cable routing2U GPU tray 219 223 226 call home feature Lenovo Electronic Service Agent 63 call home tools 63 Canada Class A electronic emission statement 992 caution statements 5 chassis management module 10 check log LED 18 checkout procedure 52 performing 53 China Class A electronic emission statement 994 ...

Page 1014: ...isor using 41 enabling Features on Demand RAID software 42 environment 7 error codes and messages Integrated Management Module 2 1 IMM2 1 229 UEFI POST 805 error messages 63 error messages Integrated Management Module 2 1 IMM2 1 229 error symptoms general 63 hard disk drive 64 hypervisor flash device 64 intermittent 65 keyboard 65 memory 66 microprocessor 67 monitor 68 mouse 65 network connection ...

Page 1015: ... replacing 204 help from the World Wide Web 986 from World Wide Web 986 sending diagnostic data 986 sources of 985 hot swap hard disk drive backplate installing 162 removing 160 humidity 7 hypervisor flash device problems 64 I IMM host name 40 IMM interposer assembly removing 146 replacing 147 IMM web interface 41 IMM2 30 IMM2 heartbeat LED 57 important notices 5 990 in band automated boot recover...

Page 1016: ...ent logs 59 microprocessor problems 67 removing 200 replacing 204 specifications 5 mirrored channel mode 159 ML2 riser cage assembly 174 175 ML2 riser cage assembly removing 174 replacing 175 Mobile access to Lenovo Service Information website 11 model name location 78 N New Zealand Class A statement 992 node bay filler 105 NOS installation with ServerGuide 32 without ServerGuide 32 notes 5 notes ...

Page 1017: ...2 RAID controller removing 194 replacing 195 rank sparing DIMM population sequence 158 rank sparing mode 158 rear hard disk drive cage installing 132 removing 130 recovering the server firmware 79 reliability features 14 RAS features 14 remote battery holder RAID adapter removing 138 remote presence feature using 39 removing 2U GPU tray 111 181 3 5 inch hard disk drive 164 adapter GPU adapter 184 ...

Page 1018: ...8 ServerGuide features 31 NOS installation 32 setup 32 Setup and Installation CD 29 using 31 ServerGuide CD 10 service and support before you call 985 hardware 987 software 987 service bulletins 52 Setup utility 29 30 menu choices 33 starting 33 using 32 slots PCI expansion 6 software problems 74 software requirements 2 software service and support telephone numbers 987 starting Setup utility 33 t...

Page 1019: ... error codes 805 undetermined problems 77 undocumented problems 51 United States FCC Class A notice 992 Universal Serial Bus USB problems 74 UpdateXpress 29 38 updating configuration 104 firmware 29 Universal Unique Identifier UUID 43 46 USB flash drive installing 198 removing 197 using embedded hypervisor 41 integrated management module 38 Setup utility 32 the remote presence feature 39 Utility p...

Page 1020: ...1006 Lenovo NeXtScale nx360 M5 Installation and Service Guide ...

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Page 1022: ...Part Number 00MV789 Printed in China 1P P N 00MV789 1P00MV789 ...

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Lenovo NeXtScale nx360 M5, Installation And Service Manual, Page: 842 / 1022

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