Lenovo NeXtScale nx360 M5, Installation And Service Manual, Page: 824 / 1022

Complete the following steps:
1. Reboot the system. Will come up on backup UEFI image. Update the primary UEFI image.
2. If error does not persist no additional recovery action is required.
3. If error persists, or boot is unsuccessful, (Trained service technician only) Replace the system
board.
• I.3818002 [I.3818002]
Explanation: The firmware image capsule signature for the non-booted flash bank is invalid. Opposite
Bank CRTM Capsule Update Signature Invalid
Severity
Info
User Response
Complete the following steps:
1. Update the backup UEFI image.
2. If error does not persist no additional recovery action is required.
3. If error persists, or boot is unsuccessful, (Trained service technician only) Replace the system
board.
• I.3818003 [I.3818003]
Explanation: The CRTM flash driver could not lock the secure flash region. CRTM Could not lock
secure flash region
Severity
Info
User Response
Complete the following steps:
1. If system failed to boot successfully, DC cycle the system.
2. If system boots to F1 setup, update the UEFI image and reset bank to primary (if required). If the
system boots without error, recovery is complete and no additional action is required.
3. If system fails to boot, or if the firmware update attempt fails, (trained service technician only)
replace the system board.
• I.3818009 [I.3818009]
Explanation: The TPM could not be properly initialized. TPMINIT: Fail to initialize TPM chip.
Severity
Info
User Response
Complete the following steps:
1. Check the IBM support site for an applicable service bulletin or firmware update that applies to
this error.
2. Reboot the system.
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Lenovo NeXtScale nx360 M5 Installation and Service Guide