HP CC487-91209, Fax Manual, Page: 62 / 168

Receive-fax messages
Table 2-2 Receive-fax messages
Message Error No. Description Action(s)
Success n/a Fax received ok. None.
Blocked n/a Fax reception was blocked
by receiving fax machine
using blocked number
feature.
None.
Modem Fail Any Unexpected or bad response
from the internal modem to
the product - example is
trying to send a fax just as
another fax is arriving.
Have fax resent; if the error
persists, contact service.
Communication Error 17, 36 Lost telephone connection or
interruption between sender/
receiver.
Have the sender resend the
fax (if the sending machine
does not automatically retry).
Communication Error Any besides 17 or 36 General communications
issue where the fax
transmission was interrupted
or did not proceed as
expected.
Have fax resent; if the error
persists, contact service.
Space Fail 0 Unable to read or write
image file to disk; could be
corrupt product disk or no
space on disk.
Have fax resent; if the error
persists, contact service.
Page Fail 0 Incompatible page width or
page had too many bad
lines.
Have fax resent; if the error
persists, contact service.
Memory Error 0 Out of RAM memory on
product.
If error persists, may need to
add additional RAM memory
to product.
Compression Error 0 Corrupted fax - the received
image file cannot be
decoded.
Have fax resent; enable
ECM (Error Correction
Mode) if not already.
Print Fail 0 Corrupted fax - the received
image file cannot be
decoded.
Have fax resent; enable
ECM (Error Correction
Mode) if not already.
Poll Invalid 0 The fax polling feature
attempted to retrieve a fax
from another machine but no
fax was available.
Contact the administrator of
the fax machine being polled
and verify a fax is available,
and then retry.
Job Fail Any Fax failure; this includes all
non-specific failures.
Have fax resent; if the error
persists, contact service.
Power Failure 0 A power failure occurred
during the fax reception.
Have the sender resend the
fax.
No Fax Detected 17, 36 A voice call was made to the
fax.
None
50 Chapter 2 HP Color LaserJet CM3530 MFP Series ENWW