HP CC487-91209, Fax Manual, Page: 61 / 168

Send-fax messages
Table 2-1 Send-fax messages
Message Error No. Description Action(s)
Cancelled 0 Fax was cancelled by user at
control panel of product.
None.
Success n/a Fax sent successfully. None.
Fail Busy 0 The receiving fax machine is
busy.
The fax will be retired
automatically (if configured),
otherwise try resending fax
later.
No Answer 0 The receiving fax machine is
not answering the call.
The receiving fax machine
may be disconnected or
turned off; contact the
receiver to check the
machine. Try resending.
Compression Error Any Fax may be corrupted or not
sent.
Try resending fax.
No Dial 0 No dial tone is detected
when sending the fax.
Verify the phone line is
active; set the sending fax to
"not" to detect a dial tone.
Modem Fail Any Unexpected or bad response
from the internal fax modem
to product.
Try resending fax; if the error
persists, contact service.
Communication Error 17 or 36 Lost telephone connection
between sender and
receiver.
Try resending the fax.
Communication Error Any besides 17 or 36 General communications
issue where the fax
transmission was interrupted
or did not proceed as
expected.
Try resending fax; if the error
persists, contact service.
Space Fail 0 Unable to read or write the
fax image file to disk; could
be corrupt product disk or no
space available on the
product's disk.
Try resending fax; if the error
persists, contact service.
Page Fail 0 Incompatible page width, or
page had too many bad
lines.
Try resending fax; if the error
persists, contact service.
Memory Error 0 Out of RAM memory on
product.
If error persists, may need to
add RAM to product.
Job Fail Any Fax failure; the fax job did
not complete.
Try resending fax; if the error
persists, contact service.
Power Failure 0 A power failure occurred
during the fax transmission
on the sending fax product.
Try resending the fax.
No Fax Detected 17 or 36 No fax machine was
detected at receiving end.
Verify fax number and have
receiver verify fax machine is
on and connected; then try
resending fax.
ENWW Solve fax problems 49