GE Multilin
T60 Transformer Protection System
10-9
10 MAINTENANCE
10.4 REPAIRS
10
10.4REPAIRS
10.4.1 REPAIRS
The battery and modules inside the case can be replaced without return of the device to the factory. The firmware and soft-
ware can be upgraded without return of the device to the factory.
Fuses in the power supply module are not field-replaceable.
For issues not solved by troubleshooting, the process to return the device to the factory for repair is as follows:
•
Contact a GE Grid Solutions Technical Support Center. Contact information is found in the first chapter.
•
Obtain a Return Materials Authorization (RMA) number from the Technical Support Center.
•
Verify that the RMA and Commercial Invoice received have the correct information.
•
Tightly pack the unit in a box with bubble wrap, foam material, or styrofoam inserts or packaging peanuts to cushion
the item(s). You may also use double boxing whereby you place the box in a larger box that contains at least 5 cm of
cushioning material.
•
Ship the unit by courier or freight forwarder, along with the Commercial Invoice and RMA, to the factory.
GE GRID SOLUTIONS
650 MARKLAND STREET
MARKHAM, ONTARIO
CANADA L6C 0M1
ATTN: SERVICE DEPT.
RMA# : ______________
Customers are responsible for shipping costs to the factory, regardless of whether the unit is under warranty.
•
Fax a copy of the shipping information to the GE Grid Solutions service department in Canada at +1 905 927 5098.
Use the detailed return procedure outlined at
https://www.gegridsolutions.com/multilin/support/ret_proc.htm
The current warranty and return information are outlined at
https://www.gegridsolutions.com/multilin/warranty.htm
Summary of Contents for T60
Page 6: ...vi T60 Transformer Protection System GE Multilin TABLE OF CONTENTS ...
Page 14: ...xiv T60 Transformer Protection System GE Multilin TABLE OF CONTENTS ...
Page 34: ...1 20 T60 Transformer Protection System GE Multilin 1 5 USING THE RELAY 1 GETTING STARTED 1 ...
Page 490: ...5 344 T60 Transformer Protection System GE Multilin 5 10 TESTING 5 SETTINGS 5 ...
Page 522: ...6 32 T60 Transformer Protection System GE Multilin 6 5 PRODUCT INFORMATION 6 ACTUAL VALUES 6 ...
Page 536: ...7 14 T60 Transformer Protection System GE Multilin 7 1 COMMANDS 7 COMMANDS AND TARGETS 7 ...
Page 568: ...10 12 T60 Transformer Protection System GE Multilin 10 6 DISPOSAL 10 MAINTENANCE 10 ...
Page 596: ...A 28 T60 Transformer Protection System GE Multilin A 1 PARAMETER LISTS APPENDIX A A ...
Page 716: ...B 120 T60 Transformer Protection System GE Multilin B 4 MEMORY MAPPING APPENDIX B B ...
Page 762: ...E 10 T60 Transformer Protection System GE Multilin E 1 IEC 60870 5 104 PROTOCOL APPENDIX E E ...
Page 774: ...F 12 T60 Transformer Protection System GE Multilin F 2 DNP POINT LISTS APPENDIX F F ...