473
Appendix/External Device Networking/Troubleshooting
Warranty and After-Sales
Service
Warranty
I
A written warranty is provided with every FOMA
terminal make sure that you receive it. Store the
warranty in a safe place when you have read it
and checked that it contains the "shop name/
date" you purchased it. If it does not contain the
necessary information, contact the shop where
you bought it. The warranty is valid for a period
of one year from the date of purchase.
I
This product and all accessories are subject to
change, in part or whole, for the sake of
improvement without prior notice.
I
Since troubles, repair or other handlings of
FOMA terminal may cause contents in the
phonebook, etc. to be modified or deleted,
DoCoMo recommends making a copy of the
phonebook data, etc., in case. In repairing, etc. of
FOMA terminal, information downloaded
through i-mode or i-
α
ppli will not be transferred
to repaired FOMA terminal with some exceptions
in accordance with the copyright law.
Note-1: This FOMA terminal can save phonebook, etc.,
in microSD memory card.
Note-2: This FOMA terminal allows to move i-motion,
etc., to microSD memory card.
Note-3: This FOMA terminal allows to save phonebook
and other data in Data Center by using Data
Security Service (service to be charged requiring
subscription).
Note-4: Using dedicated datalink software and the
attached USB cable or an optional FOMA USB
connection cable, phonebook and other data can
be transferred to and stored in a PC (Windows
2000 or XP).
After-Sales Service
■
When problems occur
Before requesting service, read the section
"Troubleshooting".
→
P463
If the problem still persists, contact "For
Inquiries (concerning malfunctions)" on the
back of this manual.
■
If the result of inquiries indicates that a repair
is required
Take your FOMA terminal to DoCoMo-specified
repair office. Be sure to check the opening hours
of the office before you go. Note that you must
bring the warranty.
■
In the warranty period
・
The FOMA terminal will be repaired at no
charge subject to the conditions of the
warranty.
・
The warranty must be presented to receive
warranty service. The subscriber will be
charged for the repair of items not covered in
the warranty or repairs of defects resulting
from misuse, accident or neglect, etc. even
during the warranty period.
・
The subscriber is charged even during the
warranty period for the repair of failures
caused by the use of devices or consumable
items that are not DoCoMo-specified.
■
Repairs may not be possible in the following
cases:
・
Repair is not possible when corrosion due
exposure to moisture, condensation or
perspiration is detected in a moisture seal
reaction or test, or if any of the internal boards
are damaged or deformed. Since these
conditions are outside the scope of the
warranty, a repair, if at all possible, will be
charged.
■
After expiration of the warranty
・
All repairs that are requested are charged.
■
Replacement parts
・
Replacement parts (parts required to maintain
the product functions) will be basically kept in
stock for at least 6 years after termination of
production. Note that, however, repair may
not be possible due to lack of repair parts, etc.
Depending on the nature of the required
repair, it may still be possible to repair your
phone even after this period. Call the contacts
listed on the back of this manual, "For Inquiries
(concerning malfunctions)".
■
Notes
・
Do not modify the FOMA terminal or its
accessories.
- May cause fire, injury or damage.
- In order to prevent interference of radio waves or
network breakdown, the FOMA terminal and UIM
are manufactured according to technical standards
stipulated by law. Do not use FOMA terminals or
UIMs that do not meet these standards.
- Modified FOMA terminals (part replacement,
modification, painting, etc.) will be repaired only
after the modified parts have been restored to the
condition at the time of purchase (similarly to
DoCoMo genuine goods). However, repair may be
refused depending on the nature of modification.
- Repair of failures or damage caused by modification
is charged even during the warranty period.
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