Canon iR3245, Service Manual

Page: 483 / 746

Chapter 16
16-15
16.2.2 List of Error Codes without Messages
0019-8533
iR3225 / iR3225N / iR3235 / iR3235N / iR3245 / iR3245N
T-16-14
If <Server LDAP version and character code> is set to 'ver.2 (JIS)', characters
other than ASCII Code (0x20-0x7E) are being used. Omit characters that cannot be used, and then search again.
Cannot start searching because the version setting for the server is incorrect. Check the settings.
Although 'ver. 3' is set as the server LDAP version number in Register LDAP
Server in System Settings (from the Additional Functions screen), the LDAP
server is running on version 2. Set Server LDAP version and character code in Register LDAP Server in System
Settings (from the Additional Functions screen) to 'ver. 2'.
Cause Remedy
# 001
Different sized originals were scanned without setting the Different Size
Originals mode. Set the Different Size Originals mode, and then try scanning again.
Different sized originals were scanned in the 2-Sided Original without setting
the Different Size Originals mode. Set the Different Size Originals mode, and then try scanning again.
# 003
Communications that take longer than the preset time (64 minutes) caused the
error. 1. Reduce the resolution or divide the document into two or more parts, and then
try sending the document again.
2. When receiving a document, ask the remote party to either reduce the
resolution at which the document is scanned, or divide the document into two or
more parts before sending it.
# 005
The recipient did not answer within 35 seconds. Confirm that the recipient's machine is able to communicate, and then try again.
The receiving machine is not a G3 fax. Check the type of machine that the recipient has.
# 009
There is no paper. Load paper.
The paper drawer is not correctly inserted into the machine. Insert the paper drawer properly.
# 011
The document that you are sending is not placed correctly. Place the document properly into the feeder or on the platen glass, and try
sending again.
# 012
The document could not be sent because the receiving fax machine was out of
paper. Ask the recipient to load paper into their fax machine.
# 018
The recipient's machine did not respond when your machine redialed. Confirm that the recipient's machine is able to communicate, and then try again.
The documents could not be sent because the recipient's machine was
performing another task. Confirm that the recipient's machine is able to communicate, and then try again.
The settings on your machine do not match the settings on the recipient's
machine. Check that the settings on your machine match those on the recipient's machine,
and that the recipient's machine is able to communicate, and try again.
# 022
Forwarding could not be performed because all of the addresses stored in the
specified group destination have been deleted, or a User Inbox is specified as the
group destination. Re-enter the group destination, and try sending again.
When transmitting to a destination stored in the Address Book, transmission
could not be performed because the specified destination stored in the Address
Book was deleted while the documents were waiting to be sent. Re-enter the destination in the Address Book, and try sending again.
Transmission via fax driver is not allowed. Allow Fax Driver TX in Restrict the Send Function in System Settings (from the
Additional Functions screen) is set to 'Off'. Set Allow Fax Driver TX to 'On'.
Forwarding could not be performed because a group address that includes a
destination using WebDAV is selected as the forwarding destination. Specify a forwarding destination that does not use WebDAV.
# 037
Transmission via fax driver is not allowed. Allow Fax Driver TX in Restrict the Send Function in System Settings (from the
Additional Functions screen) is set to 'Off'. Set Allow Fax Driver TX to 'On'.
Data that contains more than 1,000 pages is received.
This machine can print or store up to 999 pages of data in memory, but will
delete any data that exceeds this limit. Ask the sender to resend the remaining
page.
# 080
A subaddress is not set in the recipient's machine. Try sending the document without a subaddress, or request that the recipient set
the same subaddress as the sender's subaddress.
# 081
A password is not set in the recipient's machine. Try sending the document without a password, or request that the recipient set
the same password as the sender's password.
# 102
The subaddress and/or password do not match. Check the subaddress and/or password of the recipient's machine, make sure
that the subaddress and password you are sending with the document matches
the recipient's, and then try again.
# 107
Cause Remedy