Canon iR3245, Service Manual

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Chapter 12
12-1
12.1 e-maintenance/imageWARE Remote
12.1.1 Overview
0019-9430
iR3225 / iR3225N / iR3235 / iR3235N / iR3245 / iR3245N
The e-Maintenance/imageWARE Remote system allows a customer's device information and status to be monitored via the Internet on a server called UGW (Uni-
versal Gateway Server).
The following device information/ statuses can be monitored.
-tariff counters
-service mode counters
-parts specific counters
-mode specific counters
-ROM versions
-service call errors
-jam statuses
-consumables management statuses
Further, as the above is all customer information, https protocol is used for communication between UGW and the device, providing enhanced security.
F-12-1
12.1.2 Settings procedures
0019-9433
iR3225 / iR3225N / iR3235 / iR3235N / iR3245 / iR3245N
To monitor an iR device with e-Maintenance/imageWARE Remote, the following settings are required.
(1) Advance confirmation
Confirm with the UGW administrator that the device to be monitored with e-Maintenance/imageWARE Remote is registered in UGW.
(2) Advance preparations
Interview the user's system administrator in advance to find out the following information about the network.
Information item 1
IP address setting method
Automatic setting (DHCP, RARP, BOOTP)
Manual setting IP address, subnet mask and gateway address to be set
Information item 2
Is there a DNS server in use?
If there is a DNS server in use, find out the following.
Primary DNS server address
Secondary DNS server address
Information item 3
Is there a proxy server?
If there is a proxy server in use, find out the following.
Proxy server address
Information item 4
Is proxy server authentication required?
If proxy server authentication is required, find out the following.
User name and password required for proxy authentication
Port No. for proxy server
(3) Network related settings
Based on the results of the information obtained in (2) Advance preparations, make the iR device network related settings in accordance with the following proce-
dures.
a. Additional Functions>System administration settings>Network settings>TCP/ IP settings>IPv4 settings>IP address settings.
b. Set the IP address, based on the information obtained under (2) Advance preparations, Information item 1, described above.
For automatic acquisition, select from [DHCP], [RARP], [BOOTP].
For manual setting, set the IP address, subnet mask and gateway address.
UGW
communication by https
communication by https