Canon iR3245, Service Manual

Page: 486 / 746

Chapter 16
16-18
You have received data that cannot be processed (image data cannot be
decoded). Check the settings, and ask the sender to resend the data.
# 827
You have received data that cannot be processed (contains MIME information
that is not supported). Check the settings, and ask the sender to resend the data.
# 828
You have received HTML data. Ask the sender to use a file format other than HTML, and then resend the data.
# 829
Data that contains more than 1,000 pages is received. This machine can print or store up to 999 pages of data in memory, but will
delete any data that exceeds this limit. Ask the sender to resend the remaining
pages.
# 830
A DSN (Delivery Status Notification) error notification is received because of
an incorrect I-fax address or destination setting, or because the data size of the
sent documents exceeds the mail server capacity. 1. Check the I-fax address or destination setting.
2. Set Maximum Data Size for Sending in E-mail/I-Fax Common Settings in
Communications Settings in System Settings (from the Additional Functions
screen) so that it is less than the mail server capability.
3. Check the status of the mail server, DNS server, and network.
# 831
An I-fax document could not be received using SMTP because of the RX/Print
Range setting in IP Address Settings in TCP/IP Settings in Network Settings in
System Settings (from the Additional Functions screen). Reset the RX/Print Range setting in IP Address Settings in TCP/IP Settings in
Network Settings in System Settings (from the Additional Functions screen).
# 832
DSN (Delivery Status Notification) mail was not sent because TCP/IP Settings
or E-mail/ I-Fax in Network Settings in System Settings (from the Additional
Functions screen) have not been set, or because trouble has occurred in the mail
server. 1. Check the DNS Server Settings and IP Address Settings in TCP/IP Settings,
and E-mail/ I-Fax in Network Settings in System Settings (from the Additional
Functions screen).
2. Check the status of the mail server and DNS server.
# 833
MDN (Mail Delivery Notification) mail was not sent because TCP/IP Settings
or E-mail/I-Fax in Network Settings in System Settings (from the Additional
Functions screen) have not been set, or because trouble has occurred in the mail
server. 1. Check the DNS Server Settings and IP Address Settings in TCP/IP Settings,
and E-mail/I-Fax in Network Settings in System Settings (from the Additional
Functions screen).
2. Check the status of the mail server and DNS server.
# 834
An MDN (Mail Delivery Notification) error notification is received because of
an incorrect I-fax address or destination setting, or because trouble has occurred
in the network or mail server. Alternatively, the memory of the receiving
machine is full. Check the I-fax address and destination settings.
# 835
The maximum number of text lines for receiving an I-fax has been exceeded. Ask the sender to reduce the amount of text data in the body of the document,
and then resend the data.
# 837
A connection request was received from a host whose connection is restricted
by IP Address Settings in TCP/IP Settings in Network Settings in System
Settings (from the Additional Functions screen). Check the settings in IP Address Settings in TCP/IP Settings in Network
Settings in System Settings (from the Additional Functions screen). Make sure
that the connection request is made from an authorized host.
# 839
The user name or password for the SMTP Authentication (SMTP AUTH) in
Authent./Encryption in E-mail/I-Fax in Network Settings in System Settings
(from the Additional Functions screen) is incorrect. Check the user name and password for SMTP Authentication (SMTP AUTH) in
Authent./Encryption in E-mail/I-Fax in Network Settings in System Settings
(from the Additional Functions screen).
# 841
The encryption algorithm that matches the mail server does not exist for sending
e-mail or I-fax. 1. Set Allow SSL in E-mail/I-Fax in Network Settings in System Settings (from
the Additional Functions screen) to 'Off'.
2. Add the same encryption algorithm as the mail server in the mail server
settings.
# 842
Authentication using the client certificate was requested by the mail server for
sending an e-mail message or I-fax. 1. Set Allow SSL in E-mail/I-Fax in Network Settings in System Settings (from
the Additional Functions screen) to 'Off'.
2. Change the mail server settings so that the client certificate is not requested.
# 843
There is large difference between the current time set in the KDC (Key
Distribution Center) server and the time set in the machine. 1. Change the current date and time in Date & Time Settings in System Settings
(from the Additional Functions screen).
2. Change the current time set in the KDC (Key Distribution Center) server.
# 847
Could not save the received document in the Confidential Fax Inbox, as the
memory of the Confidential Fax Inbox is full. Erase unnecessary documents stored in the Confidential Fax Inbox or the
Memory RX Inbox.
# 851
There is insufficient memory remaining in the system. Check the system's available memory, and delete unnecessary documents in the
inboxes.
The memory for image data is full. Erase unnecessary documents to make more memory available.
The scanned document cannot be stored because there are more than 2,000
documents in the specified inbox. Delete unnecessary documents from the specified inbox.
# 852
Cause Remedy