Canon iR3245, Service Manual

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Chapter 12
12-7
12.1.4 Service cautions
0019-9436
iR3225 / iR3225N / iR3235 / iR3235N / iR3245 / iR3245N
After performing the following service actions, it is necessary to perform Service mode>COPIER>Function>Clear>ERDS-DAT and Service mode>COPI-
ER>Function >INSTALL>COM-TEST. Failure to do so will result in abnormality of the UGW counter transmission.
- System upgrade
- HDD format and system installation
- COPIER>Function>Clear>MN-CONT
Also, after replacing the main controller board, all settings must be reprogrammed.
The following settings in service mode must not be change unless there are specific instructions to do so. Changing these values will cause error in communication
with UGW.
Service mode>COPIER>Function>INSTALL>RGW-PORT
Default: 433
Service mode>COPIER>Function>INSTALL>RGW-ADR
Default: https://a01.ugwdevice.net/ugw/agentif010
23 Server certificate verification
error Server certificate
verification error (URL
check) The server URL and the server certificate URL are not
correct. Check that the value of Service
mode>Function>Install>RGW-ADR is
https://a01.ugwdevice.net/ugw/agentif010.
24 Server address resolution error UGW server address
resolution error
The UGW server name has not been resolved. Check that the value of Service
mode>Function >Install>RGW-ADR is
https://a01.ugwdevice.net/ugw/
agentif010.If the value is correct, check the
DNS connection, as per the
troubleshooting initial procedures.
Error text string Error description Cause Remedy