Canon iR3245, Service Manual

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Chapter 11
11-40
F-11-58
3) When you click [Initialize] button, the confirmation message appears. Click [OK] button. Then Login page opens. Enter the default password 'MeapSmsLogin'
to log in. The password is case-sensitive.
If you click [Cancel] button, the Login page opens without initializing the password.
11.1.26 Creating a Backup for MEAP Application Area, Formatting the Hard Disk, Restoring the MEAP Application Area with
the Backup, Using the SST (Service Support Tool)
0019-9227
iR3225 / iR3225N / iR3235 / iR3235N / iR3245 / iR3245N
With previous devices, the area of HDD where MEAP application resides can be backed up to PC when formatting HDD.
However, HDD format with SST cannot be performed with this device due to specification reasons. Backup operation of MEAP application area with SST can be
done but cannot be used for the foregoing purpose.
11.1.27 Replacing the Hard Disk Drive
0019-9228
iR3225 / iR3225N / iR3235 / iR3235N / iR3245 / iR3245N
If you must replace the hard disk drive because of a fault, all MEAP application files stored on it will also be lost, requiring you to re-install the applications and
their license files in addition to performing the normal work associated with the replacement of the hard disk.
Like other counter information, MEAP counter information will remain after replacement. Reinstallation of MEAP applications calls for special license files de-
signed to continue with the current counter readings, thus enabling the use of the applications until the date of their expiration. These special licenses are service
tools, and are not offered to general users.
If you cannot make a backup of the license files as hard disk suffers a fault, contact the support staff of the regional headquarters of Canon telling the device serial
number and the names of MEAP applications installed to the device to obtain the necessary special license files.
In the support departments of regional headquarters of Canon, all license files of the applications that have been issued are filed according to device serial numbers,
enabling you to obtain a series of license files through a single screen as long as you can identify the serial number of the device in question.
The following shows the steps to follow after you have obtained a special license from the support staff of the regional headquarters of Canon.
1) Copy a set of obtained special license files to a laptop for service operation.
Register a set of System files of a target product to SST (System Support Tool). (Make sure the compatibility of the each file version.)
2) Prepare the required service parts of the HDD unit and replace the HDD unit on user's site.
The service part HDD is equipped with the minimum required firmware to start the system; thus, turn the power on to make sure that it starts properly (restart
may be required during a service operation.).
While pressing [2] and [8] numerical keys simultaneously on the control panel, turn on the main power so that the machine restarts in safe mode. (IP address
"172.16.1.100" will be automatically specified, thus it is recommended to download via high-speed network.)
3) Using SST, install a set of System files in the version that was used before HDD failure.
4) When the device has started normally, obtain the jar files of the MEAP applications from the user, and install them using the license files of the applications in
the same way as you would when installing them for the first time.
5) As necessary, make login service selections and import user information.
If restoring the backup data without formatting HDD, the data such as setting information may not be consistent. Thus, do not backup the MEAP application area.