Canon iR3245, Service Manual

Page: 479 / 746

Chapter 16
16-11
0000 The memory size does not match the model. Increase the memory.
E609 There is an error on the HDD.
0008 At startup, the HDD fails to reach a specific temperature level within a specific
period of time.
Replace the hard disk. Replace the DC controller PCB.
0009 At time of sleep recovery, the temperature fails to reach a specific level. Replace the hard disk. Replace the DC controller PCB.
E610 The HDD coding key is faulty.
0001 An encryption board does not exist. - Check the hardware constitution
0002 Memory configuration to perform encryption is not satisfied. - Check the hardware constitution
0101 Memory initialization for the key storage area fails. - Turn the main power switch off/on
0102 Initialization for the encryption processing area fails. - Turn the main power switch off/on
0201 Error in the encryption processing area - Turn the main power switch off/on
0202 Error in the encryption processing area - Turn the main power switch off/on
0301 Creation of an encryption key fails. - Turn the main power switch off/on
0302 A fault in the encryption key is detected. - Turn the main power switch off/on
Turn off/on the main power switch. (The contents of HDD are initialized.)
0303 A fault in the encryption key is detected. - Turn the main power switch off/on
Turn off/on the main power switch. (The contents of HDD are initialized.)
0401 An error is detected during encrypting. - Turn the main power switch off/on
0402 An error is detected during encrypting. - Turn the main power switch off/on
0501 Error in document management information on /FSTDEV - Turn the main power switch off/on
E611 Error in repeated reboot due to such causes as malfunctioning SRAM
0000 When damaged SRAM information occurs and hinders reading the job
information on the SRAM, repeated reboot occurs at recovery from power
supply cut.
Execute SRAM clear.
E674 An error has occurred in communication between the fax control PCB (2-line) and main controller PCB.
0001 An attempt to set mode for the fax device has failed. 1. Check the connection of the cable between the fax control PCB (2-line) and
the main controller PCB.
2. Replace the ROM DIMM of the fax control PCB (2-line).
3. Replace the fax control PCB (2-line).
4. Replace the main controller PCB.
0100 Writing communication information fails after communication is completed,
and reading the communication information fails.
Turn the main power switch off/on.
Turning off/on the main power switch clears all communication information
(log).
E710 There is an error in the initialization of the IPC.
0001 The machine fails to become ready 3 sec or less after the IPC chip startup. Check the cable.
E711 There is an error in the IPC communication.
0001 The occurrence of an error has been recorded in the error register of the IPC
chip 4 times or more within 1.5 sec.
Check the cable.
E713 There is an error in the communication with the finisher or 3-way unit.
0000 The communication with the finisher / 3-way unit does not resume within 5 sec
after it has been disrupted.
Check the cable. Replace the DC controller PCB. Replace the finisher controller
PCB. Replace the 3-way unit driver PCB.
E716 Communication error with the pedestal/ 3-way unit
0000 After the presence of a pedestal or a 3-way unit has been detected, the
communication fails to be normal for 5 sec.
Check the cable. Replace the DC controller PCB. Replace the pedestal driver
PCB. Replace the 3-way unit driver PCB.
0010 When the communication with the 3-way unit is faulty after detecting the
connection with the finisher.
Install the 3-way unit. Check the cable and replace the DC controller PCB.
Replace the 3-way unit driver PCB.
E717 There is an error in the communication with the eM controller.
0001 The eM controller is not connected at power on, although it was connected
before the power was turned off because of an error.
Check the cable; thereafter, reset the condition in service mode:
COPIER>FUNCTION>CLEAR>ERR.
0002 An IPC error has occurred while the eM controller is in operation.
There is an open circuit for the IPC. An error has occurred, and the IPC
communication remains disabled.
Check the cable; thereafter, reset the condition in service mode:
COPIER>FUNCTION>CLEAR>ERR.
E719 There is a coin vendor error.
0001 The coin vendor is not connected when the power is turned on, although it was
connected before the power was turned off because of an error.
Check the cable; thereafter, reset the condition in service mode:
COPIER>FUNCTION>CLEAR>ERR.
0002 While the coin vendor is in operation, an IPC error has occurred, IPC has
developed an open circuit, or an error preventing recovery of IPC
communication has occurred.
An open circuit has been detected in the line for the pickup/delivery signal.
An illegal signal has been detected.
Check the cable; thereafter, reset the condition in service mode:
COPIER>FUNCTION>CLEAR>ERR.
0003 While the unit price is being checked at startup, an error occurs in the
communication with the coin vendor.
Check the cable; thereafter, reset the condition in service mode:
COPIER>FUNCTION>CLEAR>ERR.
0011 An error has occurred at new card reader startup.
The new card reader is not connected when the power is turned off, although it
was connected when the power was turned off.
Check the cable; thereafter, reset the condition in service mode:
COPIER>FUNCTION>CLEAR>ERR.
0012 An IPC error has occurred at new card reader startup.
There is an IPC open circuit. An error has occurred that prevents recovery of
IPC communication.
Check the cable; thereafter, reset the condition in service mode:
COPIER>FUNCTION>CLEAR>ERR.
0031 Error in communication at card reader (serial) startup
Communication with the card reader cannot be started at startup.
1. Check the connection of the cable for the card reader (connector disconnected,
cable cut); thereafter, reset the condition in service mode: COPIER >
FUNCTION > CLEAR > ERR.
2. Execute the following items in service mode after removing the card reader,
and then install the card reader again.
- COPIER > FUNCTION > CLEAR > CARD
- COPIER > FUNCTION > CLEAR > ERR
Code Cause Remedy