X4000
User’s Guide
381
Typical Errors and Procedure
12
➤
Use
S
YSTEM
➧
E
XTERNAL
S
YSTEM
L
OGGING
to check if
X4000
is
configured so that syslog messages are sent to a host outside the LAN
(destination port 514).
➤
Use
IP
➧
S
TATIC
S
ETTINGS
to check if an IP address located outside the
LAN has been entered for
X4000
under Time Server.
➤
Check the MIB table biboAdmTrapHostTable to determine if
X4000
is
configured so that SNMP traps are sent to a host outside the LAN
(destination ports 161, 162).
➤
Check if the second B-channel is frequently set up and cleared for
connections with dynamic channel bundling due to fluctuating traffic.
➤
Use
debug all
or
trace
to check if a PC in the LAN is configured for the
WINS server with an incorrect IP address (destination ports 137-139). If
necessary, configure the PC properly or set the corresponding filters.
➤
Use
debug all
or
trace
to check if a PC in the LAN is configured for the
resolution of NetBIOS names with the help of DNS (it is accessed from a
client port to destination port 53). Do not try to resolve NetBIOS names with
DNS!
➤
Use
debug all
or
trace
to check if an application on a PC in the LAN is
trying to resolve names that the name server at the Internet provider does
not know (it is accessed from a client port to destination port 53). Install a
local HOSTS file in the Windows directory that can carry out name
resolution.
➤
Use
debug all
or
trace
to check if NetBIOS over IP is configured on a
PC in the LAN (it is accessed from source port 137 to destination port 53).
An attempt is thus made to resolve NetBIOS names over DNS. Disable
NetBIOS over IP or insert filters (configuration of the corresponding filters
can be found in
chapter 10.2.8, page 335
or use the simple NetBIOS filter
of the Configuration Wizard, see
chapter 6, page 109
).
➤
Check if you have configured Callback (see
chapter 10.2.4, page 327
) and
in doing so entered an incorrect number (Number under
WAN P
ARTNER
➧
E
DIT
➧
WAN N
UMBERS
➧
E
DIT
).
➤
Check if you left a trace program running over an ISDN-PPP connection.
This would cause packets to be sent constantly over ISDN and the
connection would remain permanently open.
Summary of Contents for X4000
Page 4: ...4 X4000 User s Guide...
Page 6: ...6 X4000 User s Guide Table of Contents...
Page 14: ...14 X4000 User s Guide Table of Contents...
Page 30: ...30 X4000 User s Guide Welcome 1...
Page 34: ...34 X4000 User s Guide General Safety Precautions 2...
Page 68: ...68 X4000 User s Guide Hardware Description and Installation 3...
Page 92: ...92 X4000 User s Guide Configuration Requirements 4...
Page 118: ...118 X4000 User s Guide Fast Configuration with the Configuration Wizard Basic Unit 6...
Page 362: ...362 X4000 User s Guide Configuration of Security Functions and Firewall 10...
Page 374: ...374 X4000 User s Guide Configuration Management 11...
Page 386: ...386 X4000 User s Guide Troubleshooting 12...
Page 433: ...X4000 User s Guide 433 15...
Page 449: ...X4000 User s Guide 449 15...
Page 468: ...468 X4000 User s Guide General Safety Precautions in 15 Different Languages 15...
Page 496: ...496 X4000 User s Guide Index...
Page 498: ...498 X4000 User s Guide Document 71000L Version1 3...