X4000
User’s Guide
379
Typical Errors and Procedure
12
12.2
Typical Errors and Procedure
A compilation of typical error situations with instructions for error detection and
clearance is given below. Try to narrow down the causes of the problem. These
situations are broken down into the following categories:
■
System errors
■
ISDN connections
■
IPX routing
12.2.1
System Errors
I have forgotten my password.
You must return
X4000
to the unconfigured ex works state:
➤
Connect your router over the serial interface to
X4000
as explained in
chapter 3.3, page 59
.
➤
Switch
X4000
off and then switch it on again.
You see various selftests and then "Press <sp> for BOOTmonitor or any
other key to boot system".
➤
Now press the Space bar.
A BOOTmonitor menu is displayed.
➤
Select "(4) Delete Configuration" and press Return. Note and confirm the
following safety prompts.
The password as well as the complete configuration of
X4000
are deleted.
➤
Select "(1) Boot System".
X4000
is restarted.
➤
Reconfigure
X4000
.
I can’t reach
X4000
in the LAN.
➤
Use the MMI to check whether you have entered an IP address.
Summary of Contents for X4000
Page 4: ...4 X4000 User s Guide...
Page 6: ...6 X4000 User s Guide Table of Contents...
Page 14: ...14 X4000 User s Guide Table of Contents...
Page 30: ...30 X4000 User s Guide Welcome 1...
Page 34: ...34 X4000 User s Guide General Safety Precautions 2...
Page 68: ...68 X4000 User s Guide Hardware Description and Installation 3...
Page 92: ...92 X4000 User s Guide Configuration Requirements 4...
Page 118: ...118 X4000 User s Guide Fast Configuration with the Configuration Wizard Basic Unit 6...
Page 362: ...362 X4000 User s Guide Configuration of Security Functions and Firewall 10...
Page 374: ...374 X4000 User s Guide Configuration Management 11...
Page 386: ...386 X4000 User s Guide Troubleshooting 12...
Page 433: ...X4000 User s Guide 433 15...
Page 449: ...X4000 User s Guide 449 15...
Page 468: ...468 X4000 User s Guide General Safety Precautions in 15 Different Languages 15...
Page 496: ...496 X4000 User s Guide Index...
Page 498: ...498 X4000 User s Guide Document 71000L Version1 3...