BinTec X4000, User Manual

Page: 380 / 498

380 X4000 User’s Guide
Troubleshooting
12
If an IP address has been entered, try to set up a serial connection:
➤
Connect your PC to X4000 over the serial interface.
➤
Log in as the user
admin
with the corresponding password.
➤
Start the Setup Tool with
setup
.
➤
Check if a configuration error is the cause: Have you entered a filter under
IP
➧
A
CCESS
L
ISTS
that is locking you out? If so, make the required
corrections.
If a serial connection does not work either:
➤
Check the settings of the terminal program (see chapter 4.1.2, page 71 ). If
you have changed the default settings in BOOTmonitor, adjust your
terminal settings accordingly.
➤
If this doesn’t succeed, proceed as described under "I have forgotten my
password.", page 379 .
12.2.2 ISDN Connections
Here you will find possible causes of errors in ISDN connections.
Your telephone bill is unusually high.
X4000 possibly has ISDN connections that remain connected or unwanted
ISDN connections are set up, which cause additional costs.
➤
Use
debug all
or
trace
to check if a PC in the LAN is using a different
netmask from the one entered on X4000 .
➤
Use
debug all
or
trace
to check if a PC in the LAN is configured for
Remote CAPI with an incorrect IP address (destination port 2662).
Use the Credits Based Accounting System (see chapter 10.1.3, page 316 ).
This enables you to set a limit for connections to X4000 to prevent
unnecessary charges accumulating as a result of mistakes made during
configuration.