BinTec X4000, User Manual

Page: 382 / 498

382 X4000 User’s Guide
Troubleshooting
12
Outgoing calls cannot be made.
➤
Use
isdnlogin
to check if outgoing calls are possible.
➤
Check
M
ONITORING AND
D
EBUGGING
➧
ISDN M
ONITOR
to see if any
outgoing calls have been recorded at all, if the number dialed is correct and
if the call was connected.
➤
Check if ISDN syslog messages with "disconnect cause" have been
recorded.
➤
Check if Encapsulation in
WAN P
ARTNER
➧
E
DIT
is the same for both
connection partners.
➤
Check if Authentication in WAN P
ARTNER
➧
E
DIT
➧
PPP is the same for
both connection partners.
➤
Use
trace
to check what is being sent over the ISDN channels.
➤
Check in the MIB table isdnStkTable if the MIB variable Status has the
value
loaded.
➤
Make sure your own number is correctly entered in C
ALLS
➧
ADD. This
also applies to outgoing calls.
Incoming calls cannot be made.
➤
Check
M
ONITORING AND
D
EBUGGING
➧
ISDN M
ONITOR
to see if an
incoming call has been recorded.
➤
Check WAN P
ARTNER
➧
E
DIT
➧
WAN N
UMBERS
to see if a suitable
number for incoming calls has been entered.
➤
Check the MIB variables DSS1Cause and LocalCause in the MIB table
isdnCallHistoryTable. To interpret the entries, see the
Software
Reference .
➤
Check CALLS to determine if you have made the necessary entries for
incoming calls.
➤
Check if Encapsulation in WAN P
ARTNER
➧
E
DIT
is the same for both
connection partners.
➤
Check if Authentication in WAN P
ARTNER
➧
E
DIT
➧
PPP is the same for
both connection partners.