Getting Started
1–8
B.A.S.I.S. V Service Manual
T
ECHNICAL
SUPPORT
Support
services
When you have a problem with a B.A.S.I.S. V Lock or EX Series Exit
Hardware Trim, your first resource for help is the
B.A.S.I.S. V Service
Manual
. If you cannot find a satisfactory answer, contact your local
BEST representative.
Telephone
technical
support
A factory-trained Certified Product Specialist (CPS) is available in your
area whenever you need help. Before you call, however, please make
sure that the product is in your immediate vicinity, and that you are
prepared to give the following information:
■
what happened and what you were doing when the problem arose
■
what you have done so far to correct the problem.
Best Access Systems Representatives provide telephone technical
support for all B.A.S.I.S. V products. You may locate the representative
nearest you by calling (317) 849-2250 Monday through Friday, between
7:00 a.m. and 4:00 p.m. eastern standard time; or visit the web page
www.BestAccess.com.
Summary of Contents for B.A.S.I.S. V
Page 1: ...SERVICE MANUAL SERVICE MANUAL ...
Page 16: ...Figures xvi B A S I S V Service Manual ...
Page 48: ...Standard Functions and Parts 2 24 B A S I S V Service Manual ...
Page 66: ...Exit Hardware Trim Functions and Parts 3 18 B A S I S V Service Manual ...
Page 78: ...Shared Standard and Exit Hardware Trim Parts 4 12 B A S I S V Service Manual ...
Page 114: ...Servicing Standard Mortise Case Parts 6 20 B A S I S V Service Manual ...
Page 206: ...Servicing Exit Hardware Trim Escutcheon Parts 10 32 B A S I S V Service Manual ...
Page 238: ...Troubleshooting 12 12 B A S I S V Service Manual ...
Page 242: ...Lock History Event Types A 4 B A S I S V Service Manual ...
Page 244: ...Installation Instructions B 2 B A S I S V Service Manual ...