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Q00110 Rev A 8/06
Page 168 of 225
"Note: Copies are uncontrolled documents - For revision verification see the Master Documentation List"
•
Install a bootable (system software files present) USB Memory Stick into the USB port at the
rear of the Scan Engine, and then try to power on the
z.one
again (selecting the “boot from
USB Memory Stick option)
•
If the system boots OK, perform software re-install procedure on the Scan Engine, from the
source USB Memory Stick
•
If the Scan Engine still fails to power on, contact ZONARE Tech Support.
19.3.3 Peripheral
Problems
Barco LCD display monitor on SuperCart, no video
•
Ensure Barco LCD monitor display is powered-on (verify illumination of internal LED’s,
through vent slots). If off, press/hold/release bottom rotary knob/button on Barco display, to
power on display.
•
Power down the Scan Engine, then switch off circuit breaker (at rear of SuperCart) to remove
power to SuperCart electronics. Reverse process to power back on SuperCart, then Scan
Engine, to reinitialize software handshaking between the two devices.
•
Remove gray plastic half-shell covers on back of monitor, and inspect/verify all cable
connections.
External printer/recorder peripheral(s) fails to power on
•
Check the AC power cord connections at the AC power outlet box (located inside backpack
storage area) at rear of the SuperCart.
•
Ensure that the green power indicator light on the AC power outlet box is illuminated,
indicating that power is present.
•
Temporarily connect the AC power cord of the peripheral to a local AC receptacle, and test for
operation of the peripheral.
•
If the peripheral fails to power on after these steps, contact ZONARE Tech Support.
Color or B/W printer fails to print
•
Check that the printer has paper available.
•
Ensure that the video cable is properly connected at the rear I/O panel on the SuperCart, and on
the printer device.
•
Check the “Audio/Video” settings (accessed via the system menus, through the path:
TOOLS
|
SYSTEM SETUP
| DISPLAY
|
AUDIO/VIDEO
) on the Scan Engine, and then ensure that
the proper video format (NTSC/PAL) is selected.
•
If the printer fails to print after these steps, contact ZONARE Tech Support.
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