Trouble locating and clearing procedures (continued) 1-633
DMS-100 Family NA100 Trouble Locating and Clearing Procedures Volume 2 of 2 LET0015 and up
Troubleshooting a customer-reported failure
No PM alarms
(continued)
Troubleshooting a customer-reported failure—no PM alarms
At your current location
1
Determine the state of the channel.
At the MAP terminal
2
To access the PVDNCI level of the MAP display, type
>PVDNCI
and press Enter.
Example of a MAP response
3
To identify the agent ID for the DN obtained from the fault report, type
>FRSDISP DN NO dir_no
and press Enter.
where
dir_no
is the DN obtained from the fault report
Example of a MAP response
Note: The agent ID appears at the end of the response. In the example,
the agent ID is 1.
4
To locate the FRIU and channel for the agent ID, type
>FRSDISP AGENT ID agent_no
and press Enter.
where
agent_no
is the agent ID obtained in step 3
Example of a MAP response
If the channel state
Do
is not manual-busy
step 2
is manual-busy
step 22
PVDNCI:
PVDNCI:
DN 6132263770 belongs to FRS Agent 1
AGENT DN NP SPEED CONDEV AB CUSTOMER CONNECT TO
1 6132263770 NATL LS_1536KBS NIL N1 FRIU 5 7
