Trouble locating and clearing procedures (continued) 1-627
DMS-100 Family NA100 Trouble Locating and Clearing Procedures Volume 2 of 2 LET0015 and up
Troubleshooting a customer-reported failure
No FRIU alarms
(continued)
Troubleshooting a customer-reported failure- no FRIU alarms
At the MAP terminal
1
Obtain the directory number (DN) from the fault report.
2
To access the PVDNCI level of the MAP display, type
>PVDNCI
and press Enter.
Example of a MAP response
3
To identify the agent ID for the DN obtained from the fault report, type
>FRSDISP DN NO dir_no
and press Enter.
where
dir_no
is the DN obtained from the fault report
Example of a MAP response
Note: The agent ID appears at the end of the response. In the example,
the agent ID is 1.
4
To locate the FRIU and channel for the agent ID, type
>FRSDISP AGENT ID agent_no
and press Enter.
where
agent_no
is the agent ID obtained in step 3
Example of a MAP response
Note: The FRIU number and channel assigned to this agent appear under
the CONNECT TO header in the MAP response. In the example, the FRIU
is 5 and the channel number is 7.
5
To return to the CI level of the MAP display, type
>QUIT
and press Enter.
PVDNCI:
PVDNCI:
DN 6132263770 belongs to FRS Agent 1
AGENT DN NP SPEED CONDEV AB CUSTOMER CONNECT TO
1 6132263770 NATL LS_1536KBS NIL N1 FRIU 5 7