Caution:
Assigning an extension to SCA on the phone when the extension is not configured as SCA on
the Broadsoft server will result in unexpected behavior.
The following are three different ways to configure the phones to reflect the Broadsoft server SCA
configuration.
• Using Broadsoft Device Management (BDM) to configure phones.
• Using the
46xxsettings.txt
file and MAC address files.
• Manually configuring SCA on the phone after logging in.
• Using web interface in
Shared Line Configuration
With BDM, all SCA configuration in the Broadsoft server is automatically populated in the
46xxsettings.txt
file and MAC address file. Configuring the
PROVIDE_SHARED_LINE_CONFIG setting to 1 prevents the user from altering the SCA
configuration.
Manual configuration of SCA on the phone is available after a user has logged in and only if the
PROVIDE_SHARED_LINE_CONFIG setting is equal to 2, which is the default. This method
cannot be used to configure the primary extension as shared.
While BDM can be used to automatically create the appropriate
46xxsettings.txt
and
<MACaddress>.txt
files for each phone, it is also possible to manually configure these files.
The capabilities of both methods are same, and all SCA settings are available.
Related links
on page 43
on page 246
Bridged Lines Appearance mode
This mode allows efficient distribution of incoming calls within a shared line group, eliminating the
chances of missing an incoming call.
The same caller ID is displayed for the called party, when a call is initiated from any phone,
belonging to a shared line group.
All phones within a shared line group can share and access a voicemail, receive alerts about calls
on hold, contact other devices using paging and park calls from shared lines.
You can configure up to 8 shared lines in a single shared line group. Each line has its own call
appearance.
Unlike in the Shared Call Appearance mode, users cannot modify the lines through
Menu
>
Settings
.
Depending on your server environments, you can select between the Shared Call Appearance
and Bridged Lines Appearance mode with the help of SHARED_LINE_MODE parameter in the
46xxsettings.txt
file.
The BLA mode is supported by Ring Central environment.
Feature configuration
April 2020
Installing and Administering Avaya J100 series IP Phones in an Open SIP
environment
245