NETAVIS Observer 4.6 User Manual (October 2015)
Page 39 of 204
4.4 Checking the Camera status
Observer 4.5 added a camera status overview which enables users to quickly see whether the cameras
in their system or on connected remote servers are running normally. Issues such as a camera being
unreachable are indicated by a red icon. An overlay provides additional information about each
camera and its status and configuration.
In order for the camera status to be available the
Camera statistics display
option has to be
enabled in the
Client preferences
(see
2.5 Client preferences
on page 22 for details).
Note
: The camera status overview is only updated for cameras which are being actively used by
Observer for recordings, video analysis or live monitoring in the Online Monitor. For all other cameras
the status is not updated.
Once the option has been enabled a status icon is added next to each camera and camera group in
the camera tree within the
Camera admin
:
For cameras the status icon indicates one of three states:
If the icon is green everything is running normally.
If the icon is grey then the status is unknown or still being queried (please allow for up to a
minute for the status to be determined).
If the icon is red then one or more of the following issues have arisen:
o
Unreachable: The camera is not reachable (equivalent to the "Camera not responding"
message in the Online Monitor's view port).
o
Authentication: The username and/or password in the camera setup are not correct
(equivalent to the "Camera authentication error" message in the Online Monitor's view
port).
o
Internal camera error: An internal camera error has occurred.
The status icon of a camera group is an aggregate of the statuses of its cameras. If one or more of the
cameras have a grey or red status icon then the group's icon also has that color. This makes it possible
to quickly get an overview of the cameras even when the groups aren't expanded:
More detailed information about each camera is available in an overlay which appears after hovering
over a camera entry: