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Restoring the system using Easy Restore

102

Manually update the Service Tag

103

Entering the system Service Tag by using System Setup

103

Trusted Platform Module

104

Upgrading the Trusted Platform Module

Initializing TPM for BitLocker users

105

Initializing the TPM 1.2 for TXT users

105

Jumpers and Connectors

107

System board jumper settings

108

Disabling forgotten password

108

Using System Diagnostics

110

Embedded System Diagnostics

Locating your system Service Tag

112

Additional Sources of Information

113

Documentation

113

How to Download Software and Release Notes from My Gigamon

115

Documentation Feedback

116

Contact Technical Support

The Gigamon Community

118

Glossary

119

Contents

GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW

Содержание GFM-HW1-FM001-HW

Страница 1: ...GigaVUE FM Hardware Appliance Guide for GFM HW1 FM010 and GFM HW1 FM001 HW GigaVUE FM Product Version 5 16 Document Version 1 0 See Change Notes for document updates...

Страница 2: ...butions Gigamon and the Gigamon logo are trademarks of Gigamon in the United States and or other countries Gigamon trademarks can be found at www gigamon com legal trademarks All other trademarks are...

Страница 3: ...ing on the Appliance Manually 15 Logging in to the GigaVUE FM application from the appliance 15 Accessing the Appliance Remotely 15 Running Configuration Jump Start 17 Upgrade GigaVUE FM 19 Supported...

Страница 4: ...drive carrier 46 System Memory 47 System memory guidelines 47 Processors and heat sinks 54 Removing Processor and Heat Sink Module 54 Installing a Processor and Heat Sink Module 55 Removing the Proces...

Страница 5: ...l USB memory key 88 Replacing the optional internal USB memory key 88 Optical drive optional 88 Removing the optical drive 88 Installing the optical drive 89 Power supply units 90 Removing a Power Sup...

Страница 6: ...ctors 107 System board jumper settings 108 Disabling forgotten password 108 Using System Diagnostics 110 Embedded System Diagnostics 110 Getting Help 112 Contacting Gigamon 112 Locating your system Se...

Страница 7: ...system health and system ID status LED and the iDRAC Quick Sync 2 wireless indicator Status LED Enables you to identify any failed hardware components There are five status LED s and an overall syste...

Страница 8: ...the appropriate Online Diagnostics test Restart the system and run embedded diagnostics ePSA If the drives are configured in a RAID array restart the system and enter the host adapter configuration u...

Страница 9: ...d Reinstall the card Right Control Panel View Table 8 Right control panel Item Indicator or Button Icon Description 1 Power button Indicates if the system is powered on or off Press the power button t...

Страница 10: ...ht PCIe expansion card on low profile riser 5 Low profile riser left slot N A Use the card slot to connect half height PCIe expansion card on low profile riser 6 Power supply unit PSU N A For more inf...

Страница 11: ...stem s iDRAC IP address The LCD panel is available only on the optional front bezel The optional front bezel is hot pluggable The statuses and conditions of the LCD panel are outlined here The LCD bac...

Страница 12: ...ring normal system operation when there are no status messages or errors When the system turns off and there are no errors LCD enters the standby mode after five minutes of inactivity Press any button...

Страница 13: ...u NOTE When you select an option in the View menu you must confirm the option before proceeding to the next action Option Description iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC9 Addresses...

Страница 14: ...nect the second Ethernet cable to the same management switch You can connect to a different management switch if you want to access iDRAC from a different subnet 5 Connect the peripherals to the appli...

Страница 15: ...screen for GigaVUE FM 2 At the login prompt enter admin 3 When the system prompts for a password enter admin123A The system will automatically run the configuration jump start script the first time yo...

Страница 16: ...enter the IP address in the URL field The following screen displays in the browser b Enter the default username and password root admin123A c Click Submit a Enter the default username and password ro...

Страница 17: ...GigaVUE FM The hostname may contain letters numbers periods and hyphens but may not begin with a hyphen No other special characters are permitted This will also appear as part of the command line prom...

Страница 18: ...by entering the names configuration with spaces For example abc com def com Enable NTP If you respond yes to this option you will be asked to provide the address of an NTP server and its NTP version...

Страница 19: ...es 3 Once the GigaVUE FM image is obtained download it to a server within your environment This must be a server that your current GigaVUE FM instance can access to upload it 4 Important Save your cur...

Страница 20: ...M HW1 FM010 GFM HW1 FM001 HW Node or a Cluster from GigaVUE FM in the GigaVUE Fabric Management Guide l If upgrading from GigaVUE FM versions lower than 5 10 xx You cannot directly upgrade your GigaVU...

Страница 21: ...er upgrading to 5 11 00 or above Best Practice Before performing an upgrade in addition to taking a backup of GigaVUE FM also take a Sysdump which provides valuable configuration information that is n...

Страница 22: ...ng operating system For this reason when upgrading from any pre 5 8 xx version of FM to version 5 8 xx or above you must first migrate your existing configurations and data such as audit logs events s...

Страница 23: ...Check the number of images currently available for installation with the following command from the GigaVUE FM CLI fmctl image list Important If there are three images listed in the Images available t...

Страница 24: ...fmctl image fetch tftp myserver gigamon com tftpboot gigamon gigavue fm 5 16 img Specify the base directory when using TFTP NOTE Fetching the image using TFTP is time consuming due to the size of the...

Страница 25: ...t version You cannot downgrade l When using the Firefox browser clear the cache before upgrading to prevent issues with the browser l When upgrading GigaVUE FM to the latest image file the upgrade ope...

Страница 26: ...External Server page appears d On the Images Server page specify the following An alias to help identify the image server The host IP address of the server The protocol to use for the download SCP or...

Страница 27: ...n external image server or the GigaVUE FM CLI or you can use the GigaVUE FM internal storage to store the GigaVUE FM image and point to it as if it were an external server as follows 1 Add the GigaVUE...

Страница 28: ...rough the UI 6 Click Upgrade NOTE When you change the IP address of the GigaVUE FM instance using the jump start configuration the internal database and the in memory caches of the GigaVUE FM instance...

Страница 29: ...w the GigaVUE FM v3 0 User s Guide and upgrade to release GigaVUE FM v3 1 You cannot directly upgrade from a pre 3 3 releases to the current release You can only upgrade from GigaVUE FM v3 3 or v3 4 r...

Страница 30: ...ve Current Settings Prior to Upgrade c Follow the system prompts to record a snapshot of GigaVUE FM s current state Figure 2 Power Off Command Upgrade GigaVUE FM 30 GigaVUE FM Hardware Appliance Guide...

Страница 31: ...l is not covered by your warranty Read and follow the safety instructions that are shipped with your product NOTE It is recommended that you always use an antistatic mat and antistatic strap while wor...

Страница 32: ...edure to remove the front bezel with and without the LCD panel is the same Follow the safety guidelines listed in Safety instructions 1 Unlock the bezel by using the bezel key 2 Press the release butt...

Страница 33: ...nnect the system from the electrical outlet and disconnect the peripherals Follow the below steps to remove the System Cover 1 Using a 1 4 inch flat head or a Phillips 2 screwdriver rotate the latch r...

Страница 34: ...e 3 Using a 1 4 inch flat head or Phillips 2 screwdriver rotate the latch release lock clockwise to the locked position l Reconnect the peripherals and connect the system to the electrical outlet l Tu...

Страница 35: ...rd 8 internal expansion riser 9 low profile expansion riser 1 10 low profile expansion riser 2 11 processor blank 12 heat sink 13 air shroud 14 cooling fan blank 15 left control panel cable cover 16 i...

Страница 36: ...lane cover 2 Lift the backplane cover away from the system Installing the backplane cover l Follow the safety guidelines listed in Safety instructions l Follow the procedure listed in Before working i...

Страница 37: ...erheated quickly resulting in shutdown of the system and loss of data l Follow the safety guidelines listed in Safety instructions l Follow the procedure listed in Before working inside your system Fo...

Страница 38: ...the system along the system wall and secure the cables by using the cable latch Follow the below steps to install the Air Shroud 1 Align the tabs on the air shroud with the slots on the system 2 Lower...

Страница 39: ...e the cables out of the way to access the cooling fan cable connector on the system board Follow the below steps to remove the Cooling Fan 1 Press the tabs on the side of the cable connector to discon...

Страница 40: ...t place the cooling fan into the cooling fan cage 2 Route the cooling fan cable and connect it to the connector on the system board After installing the Cooling Fan ensure the following 1 Install the...

Страница 41: ...emove them from the system board 2 Slide the intrusion switch out of the intrusion switch slot Installing the intrusion switch l Follow the safety guidelines listed in Safety instructions l Follow the...

Страница 42: ...system cooling drive blanks must be installed in all empty drive slots CAUTION Mixing drive blanks from previous generations of PowerEdge servers is not supported Follow the below steps to remove the...

Страница 43: ...rs are off the hard drive is ready for removal For more information see the documentation for the storage controller CAUTION Before attempting to remove or install a hard drive while the system is run...

Страница 44: ...insertion CAUTION Mixing hard drives from previous generations of PowerEdge servers is not supported CAUTION Combining SAS and SATA hard drives in the same RAID volume is not supported CAUTION When in...

Страница 45: ...release handle 2 Insert the hard drive carrier into the hard drive slot and slide until the hard drive connects with the backplane 3 Close the hard drive carrier release handle to lock the hard drive...

Страница 46: ...er 1 Insert the drive into the drive carrier with the connector end of the drive towards the back of the carrier 2 Align the screw holes on the drive with the screws holes on the drive carrier When al...

Страница 47: ...to each processor Processor 1 has four 2 DIMM slots per channel and two 1 DIMM slot per channel Processor 2 has six 1 DIMM per channel Memory channels are organized as follows Table 1 Memory channels...

Страница 48: ...d or Custom can be run at high speed or lower Maximum supported DIMM speed of the processors Maximum supported DIMM speed of the processors Maximum supported speed of the DIMMs NOTE MT s indicates DIM...

Страница 49: ...ase tabs Memory modules of different capacities can be mixed provided other memory population rules are followed NOTE For example 8 GB and 16 GB memory modules can be mixed In a dual processor configu...

Страница 50: ...stem memory is one half of the total installed physical memory Half of the installed memory is used to mirror the active memory modules This feature provides maximum reliability and enables the system...

Страница 51: ...xteen 16 GB dual rank memory modules the available system memory 16 GB x 16 memory modules 8GB 1 rank sparing channel x 12 channel 256 GB 96 GB 160 GB For multi rank sparing in a dual processor config...

Страница 52: ...ed NOTE NOTE Odd number of DIMMs will result in unbalanced memory configurations which in turn will result in performance loss It is recommended to populate all memory channels identically with identi...

Страница 53: ...Odd number of DIMM population is allowed NOTE NOTE Odd number of DIMMs will result in unbalanced memory configurations which in turn will result in performance loss It is recommended to populate all m...

Страница 54: ...ome time after the system is powered down Allow the heat sink to cool before removing it l Follow the safety guidelines listed in Safety instructions l Follow the procedure listed in Before working in...

Страница 55: ...f the heat sink to the system board and then place the processor and heat sink module PHM on the processor socket CAUTION To avoid damaging the fins on the heat sink do not press down on the heat sink...

Страница 56: ...screws should not be tightened to more than 0 13 kgf m 1 35N m or 12 in lbf After installing the Processor Heat Sink Module follow the procedure listed in After working inside your system Removing th...

Страница 57: ...s of the bracket to release the bracket from the processor NOTE Ensure that the processor and the bracket are placed in the tray after you remove the heat sink Installing the Processor into a Processo...

Страница 58: ...ng a clean lint free cloth 4 Use the thermal grease syringe included with your processor kit to apply the grease in a quadrilateral design on the top of the processor CAUTION Applying too much thermal...

Страница 59: ...e internal PERC riser NOTE The new generation PERC 11 H750 H350 and HBA350i adapters cannot be mixed with the PERC H740P H730P H330 HBA330 adapters of the previous generations in one system For more i...

Страница 60: ...system 3 Install the internal PERC card Installing the Internal PERC Riser NOTE The new generation PERC 11 H750 H350 and HBA350i adapters cannot be mixed with the PERC H740P H730P H330 HBA330 adapters...

Страница 61: ...atch to close the latch After installing the Internal PERC Riser you could do the following 1 Install the air shroud 2 Follow the procedure listed in After working inside your system Removing the PERC...

Страница 62: ...eplace the air shroud 3 Follow the procedure listed in After working inside your system Installing PERC card into the Internal PERC riser l Follow the safety guidelines listed in Safety instructions F...

Страница 63: ...system configuration the following PCI Express PCIe generation 3 expansion cards are supported Table 3 Expansion card riser configurations Expansion card riser PCIe slots on the riser Height Length L...

Страница 64: ...d Slot Low Profile RAID PERC9 14G PERC10 Internal PERC11 Dell Integrated Slot Low Profile Non RAID PERC 11 Internal Dell Integrated Slot Low Profile Non RAID PERC 11 External Dell 2 Full Height RAID P...

Страница 65: ...ot Low Profile Non RAID PERC 11 External Dell 3 Low Profile PERC 10 External adapter Dell 3 Low Profile RAID PERC10 External Dell 3 Low Profile NVMe PCIe SSD Samsung Intel 3 Low Profile 1G NICs Broadc...

Страница 66: ...ile Non RAID PERC 11 Internal Dell Integrated Slot Low Profile Non RAID PERC 11 External Dell 3 2 Low Profile PERC 10 External adapter Dell 3 2 Low Profile RAID PERC10 External Dell 3 2 Low Profile NV...

Страница 67: ...External adapter Dell 2 Low Profile RAID PERC9 14G PERC10 Internal PERC11 Dell 3 Low Profile Non RAID PERC 11 Internal Dell 3 Low Profile Non RAID PERC 11 External Dell 2 Low Profile PERC 10 External...

Страница 68: ...risers The R440 system supports four types of expansion card risers l LOM riser One x8 PCIe Gen 3 for OCP form factor cards connected to Processor1 l Right riser One x16 PCIe Gen3 for low profile hal...

Страница 69: ...instructions Follow the below steps to install an Expansion Card Riser 1 If removed install the expansion cards into the expansion card riser 2 Holding the touch points align the slot on the riser wi...

Страница 70: ...guidelines listed in Safety instructions l Follow the procedure listed in Before working inside your system l Disconnect any cables connected to the expansion card Follow the below steps to remove an...

Страница 71: ...stem l If applicable remove the air shroud l Remove the expansion card riser l If applicable disconnect the cables from the expansion card Follow the below steps to remove an Expansion Card from the E...

Страница 72: ...pansion card NOTE You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt...

Страница 73: ...Follow the below steps to install an Expansion Card from the Expansion Card Riser 1 Open the PCIe card holder latch 2 If installed remove the filler bracket NOTE Store the filler bracket for future us...

Страница 74: ...eated 5 Close the expansion card latch Follow the below steps to remove an Expansion Card from Expansion Card Riser 1 If applicable connect the cables to the expansion card 2 Install the expansion car...

Страница 75: ...edure to remove the BOSS card is similar to the removing an expansion card Follow the below steps to install a M 2 SSD module 1 Connect the M 2 SSD module to the connector on the BOSS card 2 Place the...

Страница 76: ...remove the BOSS card is similar to the removing an expansion card Follow the below steps to remove a M 2 SSD module 1 Loosen the screw and lift the retention strap that secures the M 2 SSD module on...

Страница 77: ...the MicroSD card and remove it from the slot NOTE Temporarily label each MicroSD card with its corresponding slot number after removal After removing the MicroSD card you could do the following 1 Fol...

Страница 78: ...o lock it into place After installing the MicroSD card you could do the following 1 Follow the procedure listed in After working inside your system Optional IDSDM or vFlash module Removing the Optiona...

Страница 79: ...ard Installing optional IDSDM or vFlash card l Follow the safety guidelines listed in Safety instructions Follow the below steps to install a IDSDM vFlash card 1 Locate the IDSDM vFlash connector on t...

Страница 80: ...move the risers Follow the below steps to remove the LOM riser card 1 Using a Phillips 2 screwdriver loosen the screws that secure the LOM riser card to the system board 2 Release the two blue side pl...

Страница 81: ...card until the card is firmly seated on the system board connector and the two blue plastic snap hold the LOM riser card in place 3 Using a Phillips 2 screwdriver replace the screws to secure the LOM...

Страница 82: ...tor Installing the hard drive backplane l Follow the safety guidelines listed in Safety instructions NOTE The procedure to install the backplane is similar for all backplane configurations Follow the...

Страница 83: ...re removing the backplane CAUTION Note the number of each hard drive and temporarily label them before you remove the hard drive so that you can replace them in the same location NOTE NOTE The procedu...

Страница 84: ...e from the hooks on the system 2 To remove a backplane with an expander board a Loosen the captive screws that secure the expander board a Press the release tabs and lift the backplane to disengage th...

Страница 85: ...ower cable 3 SAS cable SAS_A and SAS_B cable connectors to internal riser 4 Backplane signal cable 5 Cable routing clip 6 Power interposer board 7 Internal PERC 8 System board Installing and Removing...

Страница 86: ...Appliance ver 2 0 supports CR 2032 3 0 V lithium coin cell system battery Replacing the system battery WARNING There is a danger of a new battery exploding if it is incorrectly installed Replace the...

Страница 87: ...y 2 Use a plastic scribe to pry out the system battery 3 To install a new system battery hold the battery with the positive side facing up and slide it under the securing tabs 4 Press the battery into...

Страница 88: ...rnal USB Memory Key 1 Locate the USB port or USB memory key on the system board To locate the USB port see the Jumpers and connectors 2 If installed remove the USB memory key from the USB port 3 Inser...

Страница 89: ...t of the system until it is out of the optical drive slot 3 If you are not adding a new optical drive install the optical drive blank The procedure to install the optical drive blank is the same as th...

Страница 90: ...ithout redundancy is configured in system BIOS In redundant mode power is supplied to the system equally from both PSUs when Hot Spare is disabled When Hot Spare is enabled one of the PSUs is put into...

Страница 91: ...U for normal operation On power redundant systems remove and replace only one PSU at a time in a system that is powered on l Follow the safety guidelines listed in Safety instructions l Disconnect the...

Страница 92: ...steps to install the Power Supply Unit 1 Slide the PSU into the system until the PSU is fully seated and the release latch snaps into place 1 If you have unlatched the cable management arm relatch it...

Страница 93: ...nnect all the cables connected from the PSU to the system board l If applicable remove the expansion card riser Follow the below steps to remove a non redundant cabled AC power supply unit 1 Using a P...

Страница 94: ...your system l Remove the air shroud l Disconnect all the cables connected from the PIB to the system board NOTE Ensure that you note the routing of the cables as you remove them from the system board...

Страница 95: ...g a Phillips 2 screwdriver replace the two screws to secure the PIB to the system 3 Route the cables and connect it to the system board After installing the Interposer Board you could do the following...

Страница 96: ...u note the routing of the cables as you remove them from the system board You must route the cables properly when you replace them to prevent the cables from being pinched or crimped 2 Using a Phillip...

Страница 97: ...the left control panel you could do the following 1 Follow the safety guidelines listed in Safety instructions 2 Install the air shroud 3 Install the internal PERC riser 4 Follow the procedure listed...

Страница 98: ...the system 4 Holding the control panel by its sides remove the control panel away from the system Installing the right control panel l Follow the safety guidelines listed in Safety instructions Follo...

Страница 99: ...key If you replace this system board you must supply the recovery key when you restart your system or program before you can access the encrypted data on your hard drives CAUTION Do not attempt to re...

Страница 100: ...board from the chassis CAUTION Do not lift the system board by holding a memory module processor or other components 2 Using a Phillips 2 screwdriver remove the screws that secure the system board to...

Страница 101: ...ace the system board in place 3 Using a Phillips 2 screwdriver replace the screws that secure the system board to the chassis After installing the system board you could do the following 1 Replace the...

Страница 102: ...g iDRAC Enterprise license Restoring the system using Easy Restore The easy restore feature enables you to restore your service tag license UEFI configuration and the system configuration data after r...

Страница 103: ...Once the service tag is entered it cannot be updated or changed 5 Click OK Entering the system Service Tag by using System Setup If Easy Restore fails to restore the Service Tag use System Setup to en...

Страница 104: ...ystem or program before you can access the encrypted data on your hard drives CAUTION Once the TPM plug in module is installed it is cryptographically bound to that specific system board Any attempt t...

Страница 105: ...system Initializing TPM for BitLocker users l Initialize the TPM l The TPM Status changes to Enabled Activated Initializing the TPM 1 2 for TXT users Follow the below steps to initialize the TPM 1 Whi...

Страница 106: ...n Menu screen click System BIOS System Security Settings 9 From the Intel TXT option select On Installing and Removing System Components Initializing TPM for BitLocker users 106 GigaVUE FM Hardware Ap...

Страница 107: ...n 6 connector 2 CPU1 Processor socket 1 3 CPU1_PWR_CONN P2 CPU1 power connector 4 J_INTRU Intrusion switch connector 5 J_BP_SIG1 Backplane signal connector 1 6 LFT_CP_CONN Left control panel connector...

Страница 108: ...attery connector 29 PCIE_G3_X16 CPU1 Riser 1 connector 30 A6 A5 A10 A4 A9 A7 A1 A8 A2 A3 Memory module sockets 31 B3 B2 B1 B4 B5 B6 Memory module sockets 32 CPU2 Processor socket 2 33 PCIE_A0 NVMe con...

Страница 109: ...ed until the system boots with the jumper on pins 4 and 6 However before you assign a new system and or setup password you must move the jumper back to pins 2 and NOTE If you assign a new system and o...

Страница 110: ...s allowing you to Run tests automatically or in an interactive mode Repeat tests Display or save test results Run thorough tests to introduce additional test options to provide extra information about...

Страница 111: ...cted in the system The diagnostics starts executing the tests on all the detected devices System diagnostic controls Menu Description Configuration Displays the configuration and status information of...

Страница 112: ...For support go to gigamon com support and services contact support 2 For sales inside sales gigamon com or 1 408 831 4025 Locating your system Service Tag Your system is identified by a unique Express...

Страница 113: ...nd Software Guides DID YOU KNOW If you keep all PDFs for a release in common folder you can easily search across the doc set by opening one of the files in Acrobat and choosing Edit Advanced Search fr...

Страница 114: ...ffic monitoring sessions for the cloud platforms GigaVUE V Series Quick Start Guide GigaVUE Cloud Suite for AWS GigaVUE V Series 2 Guide GigaVUE Cloud Suite for AWS GigaVUE V Series 1 Guide GigaVUE Cl...

Страница 115: ...notes regarding installing and upgrading to this release NOTE Release Notes are not included in the online documentation NOTE Registered Customers can log in to My Gigamon to download the Software and...

Страница 116: ...oving our documentation to make it more accessible while maintaining accuracy and ease of use Your feedback helps us to improve To provide feedback and report issues in our documentation send an email...

Страница 117: ...ossible Any other comments Contact Technical Support For information about Technical Support Go to Settings Support Contact Support in GigaVUE FM You can also refer to https www gigamon com support an...

Страница 118: ...ation Ask and answer questions and learn best practices from other members Join special interest groups to have focused collaboration around a technology use case vertical market or beta release Take...

Страница 119: ...lacklist F forward list selective forwarding forward formerly whitelist L leader leader in clustering node relationship formerly master M member node follower in clustering node relationship formerly...

Страница 120: ...its sync info to clocks in its network segment formerly grandmaster R receiver follower in a bidirectional clock relationship formerly slave S source leader in a bidirectional clock relationship forme...

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