Getting Help
Contacting Gigamon
Gigamon provides several online and telephone-based support and service options. If you do
not have an active Internet connection, you can find contact information on your purchase
invoice, packing slip, bill, or product catalog.
Availability varies by country and product, and some services may not be avail- able in your
area. To contact Gigamon for sales, technical support, or customer-service issues:
1. For support, go to gigamon.com/support-and-services/contact-support.
2. For sales, [email protected] or +1 408-831-4025
Locating your system Service Tag
Your system is identified by a unique Express Service Code and Service Tag number. The
Express Service Code and Service Tag are found on the front of the system by pulling out the
information tag. Alternatively, the information may be on a sticker on the chassis of the
system. This information is used by Gigamon to route support calls to the appropriate
personnel.
Getting Help
Contacting Gigamon
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GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW
