User's Manual
278
Document #: LTRT-10375
Mediant 500 MSBR
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xmlns:ca="urn:ietf:params:xml:ns:pidf:geopriv10:civicAddr"
xmlns:ms="urn:schema:Rtc.LIS.msftE911PidfExtn.2008"
entity="sip:[email protected]"><tuple
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------=_NextPart_000_4A6D_01CAB3D6.7519F890--
18.7.3.2 Pre-empting Existing Calls for E9-1-1 Calls
If the ELIN device receives an E9-1-1 call from the IP network and there are unavailable
channels (for example, all busy), the device immediately terminates one of the non-E9-1-1
calls (arbitrary) and accepts the E9-1-1 call on the freed channel:
SBC: The preemption is done only on a call pertaining to the same source IP Group
from which the E9-1-1 call is received, or the same destination IP Group (i.e., PSAP
Server).
Gateway: The preemption is done only on a channel pertaining to the same Trunk
Group for which the E9-1-1 call was initially destined. For example, if an E9-1-1 call is
destined for Trunk Group #2 and all the channels belonging to this group are busy, the
device terminates one of the calls in this group to free a channel for accepting the E9-
1-1 call.
This feature is initiated only if the received SIP INVITE message contains a
Priority
header
set to "emergency", as shown below:
PRIORITY: emergency
18.7.3.3 PSAP Callback to Skype for Business Clients for Dropped E9-1-1 Calls
As the E9-1-1 service automatically provides all the contact information of the E9-1-1 caller
to the PSAP, the PSAP operator can call back the E9-1-1 caller. This is especially useful in
cases where the caller disconnects prematurely. However, as the Enterprise sends ELINs
to the PSAP for E9-1-1 calls, a callback can only reach the original E9-1-1 caller using the
device to translate the ELIN number back into the E9-1-1 caller's extension number.
In the ELIN table of the device, the temporarily stored
From
header value of the SIP
INVITE message originally received from the E9-1-1 caller is used for PSAP callback.
When the PSAP makes a callback to the E9-1-1 caller, the device translates the called
number (i.e., ELIN) received from the PSAP to the corresponding E9-1-1 caller's extension
number as matched in the ELIN table.
The handling of PSAP callbacks by the device is as follows:
1.
When the device receives a call from the emergency service provider, it searches the
ELIN table for an ELIN that corresponds to the received called party number in the
incoming message.
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Страница 115: ...Part III General System Settings ...
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Страница 837: ...Part X Status Performance Monitoring and Reporting ...
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Страница 927: ...Part XI Diagnostics ...
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Страница 977: ...Part XII Appendix ...
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