Tektronix PHASER 380, Service Manual

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4-6
Phaser 380 Color Printer
4
Key Operator Training
If you need help
If a customer needs assistance, have then contact a local Tektronix dealer or sales
representative or any of these listed resources:
Type of service How to access Details
Online services
Technical support:
World Wide Web:
Anonymous ftp server:
support@ColorPrinters.tek.com
www.tek.com/Color_Printers/
ftp.tek.com/Color_Printers
Technical support,
drivers, error codes
and troubleshooting
Login as anonymous
Customer Support Hotline
(hardware and software support) U. S. and Canada 1-800-835-6100
Austria 0 660 5804
Belgium 0800 1 5059
Denmark 80 01 81 76
Eastern Europe and the Middle East +44 1908 681707
Finland 0800 1 14494
France 05 90 85 41
Germany 0130 82 10 68
Italy 1678 77261
Luxembourg 0800 2853
Norway 800 11782
Spain 900 97 4499
Sweden 020 795 177
Switzerland 155 9493
The Netherlands 06 0221647
UK 0800 558668
Monday through
Friday; 6:00 am to
5:00 pm PST
Printer service U. S. and Canada 1-800-835-6100
Outside U. S. and Canada
Contact local Tektronix dealers or offices
Monday through
Friday; 6:00 am to
5:00 pm PST
Tektronix Bulletin Board
Service (BBS) (503) 685-4504 24 hours per day,
7 days per week.
Use
9600 baud, 8 bits, 1
stop bit, and no
parity.
Technical support: Europe euro-tech-support@colorprinters.tek.com
HAL automated fax system (503) 682-7450
direct outside U. S., Canada
1-800-835-6100
toll-free for U. S., Canada
24 hours per day,
7 days per week
EuroHAL automated fax system Refer to “Using the automated fax systems” in this
manual. 24 hours per day,
7 days per week
OzHAL automated fax system
(Australia) 02 9878 0332, or
1-800-650-633 toll-free 24 hours per day,
7 days per week
Email update notices World Wide Web:
www.tek.com/Color_Printers/support/subscribe.html