Severity
Error
User Response
Complete the following steps:
1. Check the Lenovo support site for an applicable service bulletin or firmware update that
applies to this error.
2. Inspect the processor socket for foreign debris or damage. If debris is found, remove the debris.
3. (Trained technician only)If error recurs, or socket damage is found, replace the system board
4. (Trained Service Technician Only) Replace the processor.
•
S.680B9 External QPI Link Failure Detected. External QPI Link Failure Detected
Explanation:
Severity
Error
User Response
Complete the following steps:
1. Check the Lenovo support site for an applicable service bulletin or firmware update that
applies to this error.
2. Inspect the processor socket for foreign debris or damage. If debris is found, remove the debris.
3. (Trained technician only)If error recurs, or socket damage is found, replace the system board
•
W.11004 A processor within the system has failed the BIST. Processor Self Test Failure Detected
Explanation:
Severity
Error
User Response
Complete the following steps:
1. If the processor or firmware was just updated, check the Lenovo support site for an applicable
service bulletin or firmware update that applies to this processor error.
2. (Trained service technician only) If there are multiple Processor’s, swap Processor’s to move
affected Processor to another Processor socket and retry. If problem follows the affected
Processor, or this is a single Processor processor. Inspect the processor socket on each
processor removal and replace system board first if the processor socket is damaged or
mis-aligned pins are found.
3. (Trained Service technician only) Inspect Processor socket on each Processor removal and
replace system board first if damaged or mis-aligned pins are found. Replace the system board.
•
W.3048006 UEFI has booted from the backup flash bank due to an Automatic Boot Recovery (ABR)
event. Automated Boot Recovery, Booting Backup UEFI Image
Explanation:
Severity
1032
System x3500 M5 Installation and Service Guide
Summary of Contents for System x3500 M5 Type 5464
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