Fuji Xerox DocuPrint 5105 d, User Manual

Page: 247 / 419

6.5 Print and Image Quality Problems
247
Printing can be rubbed off with a
finger.
Toner is not fused to the paper.
Output is smudged with toner. The paper type of the selected paper tray is not appropriate. Change the [Paper Type]
setting and try printing again. For example, if [Paper Type] is set to [Plain], try changing it to
[Bond] or [Recycled]. If it is set to [Heavyweight], try changing it to [Extra HW].
The paper is damp. Load fresh paper.
The paper is not appropriate for the printer. Load appropriate media.
Refer to
• " Loadable Quantity and Weight for Supported Paper" (P. 118)
The fusing unit is damaged or has deteriorated. Depending on its condition, the fusing unit
may need replacement. Contact our Customer Support Center or your dealer.
The whole page is printed black. A drum cartridge is damaged or has deteriorated. Depending on its condition, the drum
cartridge may need replacement. Contact our Customer Support Center or your dealer.
There may be something wrong with the high-voltage power supply. Contact our Customer
Support Center or your dealer.
Output is blank. Multiple sheets were fed at once. Fan the paper and reload it in the tray.
A drum cartridge is damaged or has deteriorated. Depending on its condition, the drum
cartridge may need replacement. Contact our Customer Support Center or your dealer.
There may be something wrong with the high-voltage power supply. Contact our Customer
Support Center or your dealer.
Output is partially blanked-out.
Vertical white streaks appear on
output. The paper is not appropriate for the printer. Load appropriate media.
Refer to
• " Loadable Quantity and Weight for Supported Paper" (P. 118)
The paper is damp. Load fresh paper.
A drum cartridge is not installed correctly.
Correctly install the drum cartridge.
Condensation may have formed in the printer.
On the control panel, set the Sleep mode trigger time to more than 60 minutes, and let the
printer stand with its power on. After about an hour, the heat inside the printer causes the
condensation to evaporate.
Refer to
• " [Sleep Mode Timer]" (P. 168)
A drum cartridge or the fusing unit is damaged or has deteriorated. Depending on its
condition, the drum cartridge or fusing unit may need replacement. Contact our Customer
Support Center or your dealer.
A developing unit is damaged or has deteriorated. Depending on its condition, a developing
unit may need replacement. Contact our Customer Support Center or your dealer.
Symptom Cause/Remedy