276
6 Troubleshooting
018-730
The machine cannot connect to Google Cloud Print, because of a network error.
Check that the network cable is connected properly. Also check that the environmental settings are
adequate.
If the problem still remains even when there is nothing wrong, contact our Customer Support Center.
018-731
The printing job was canceled due to insufficient memory capacity for the hard disk.
Check the hard disk capacity, and delete unnecessary data.
Complete all the active jobs, and then execute the operation again.
018-737
An internal error occurred.
Execute the operation again. If the problem still exists even after the remedy, contact our Customer
Support Center.
018-738
The machine cannot connect to Google Cloud Print, because of a network error.
Check that the network cable is connected properly. Also check that the environmental settings are
adequate.
018-739
An internal error occurred.
Execute the operation again. If the problem still exists even after the remedy, contact our Customer
Support Center.
018-740
The machine cannot connect to Google Cloud Print, because of a certificate error.
Check that the root CA certificate registered to the machine and the certificate verification settings are
correct.
018-741
An internal error occurred.
Execute the operation again. If the problem still exists even after the remedy, contact our Customer
Support Center.
018-743
The machine cannot connect to Google Cloud Print, because of a proxy connection error.
Check that the proxy server settings are adequate.
018-744
The machine cannot connect to Google Cloud Print, because DNS failed to resolve the name.
Check that the DNS settings are adequate.
018-745
The machine cannot connect to Google Cloud Print, because of a proxy connection error.
Check that the proxy server settings are adequate.
018-746
The machine cannot connect to Google Cloud Print, because DNS failed to resolve the name.
Check that the DNS settings are adequate.
021-210
021-211
021-212
An error occurred in the USB IC card reader.
Check the connection between the USB IC card reader and the machine. Switch off the machine power,
make sure that the display is blank, and then switch on the machine power. If the error still is not
resolved, the USB IC card reader may be defective. Connect an unbroken USB IC card reader and
execute the operation again.
021-213
There is a problem with the unit price table settings for EP system.
The system administrator should exports the unit price table and modify it using CentreWare Internet
Services. Set any number between 1 to 9999999 and import the table modified to the machine.
021-214
An error occurred during encrypted communication between the machine and the USB memory device.
Switch off the machine power, make sure that the display is blank, and then switch on the machine
power. Execute the operation again. If the error still is not resolved, contact our Customer Support
Center.
021-215
The accounting/billing device connected does not match the device set on the machine.
Change the setting on the machine or connect the correct accounting/billing device, and switch off the
machine power, make sure that the display is blank, and then switch on the machine power.
021-401
The number of authentication devices such as IC Card Reader connected exceeds the setting value.
Disconnect the authentication device connected.
Error Code
Cause/Remedy
Summary of Contents for DocuPrint 5105 d
Page 1: ...DocuPrint 5105 d User Guide...
Page 75: ...3 3 Printing on Custom Size Paper 75 2 Click the Device Settings tab 3 Click Custom Paper Size...
Page 78: ...78 3 Printing 6 Click Print on the Print dialog box to start printing...
Page 94: ...94 3 Printing 8 Press the Print Menu button to return to the Ready to print screen...
Page 418: ...418 Control Panel Menu Tree...
