Fluke 5502A, Operator'S Manual

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LIMITED WARRANTY AND LIMITATION OF LIABILITY
Each Fluke product is warranted to be free from defects in material and workmanship under
normal use and service. The warranty period is one year and begins on the date of shipment.
Parts, product repairs, and services are warranted for 90 days. This warranty extends only to the
original buyer or end-user customer of a Fluke authorized reseller, and does not apply to fuses,
disposable batteries, or to any product which, in Fluke's opinion, has been misused, altered,
neglected, contaminated, or damaged by accident or abnormal conditions of operation or
handling. Fluke warrants that software will operate substantially in accordance with its functional
specifications for 90 days and that it has been properly recorded on non-defective media. Fluke
does not warrant that software will be error free or operate without interruption.
Fluke authorized resellers shall extend this warranty on new and unused products to end-user
customers only but have no authority to extend a greater or different warranty on behalf of Fluke.
Warranty support is available only if product is purchased through a Fluke authorized sales outlet
or Buyer has paid the applicable international price. Fluke reserves the right to invoice Buyer for
importation costs of repair/replacement parts when product purchased in one country is submitted
for repair in another country.
Fluke's warranty obligation is limited, at Fluke's option, to refund of the purchase price, free of
charge repair, or replacement of a defective product which is returned to a Fluke authorized
service center within the warranty period.
To obtain warranty service, contact your nearest Fluke authorized service center to obtain return
authorization information, then send the product to that service center, with a description of the
difficulty, postage and insurance prepaid (FOB Destination). Fluke assumes no risk for damage in
transit. Following warranty repair, the product will be returned to Buyer, transportation prepaid
(FOB Destination). If Fluke determines that failure was caused by neglect, misuse, contamination,
alteration, accident, or abnormal condition of operation or handling, including overvoltage failures
caused by use outside the product’s specified rating, or normal wear and tear of mechanical
components, Fluke will provide an estimate of repair costs and obtain authorization before
commencing the work. Following repair, the product will be returned to the Buyer transportation
prepaid and the Buyer will be billed for the repair and return transportation charges (FOB
Shipping Point).
THIS WARRANTY IS BUYER'S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
FLUKE SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OR LOSSES, INCLUDING LOSS OF DATA, ARISING FROM
ANY CAUSE OR THEORY.
Since some countries or states do not allow limitation of the term of an implied warranty, or
exclusion or limitation of incidental or consequential damages, the limitations and exclusions of
this warranty may not apply to every buyer. If any provision of this Warranty is held invalid or
unenforceable by a court or other decision-maker of competent jurisdiction, such holding will not
affect the validity or enforceability of any other provision.
Fluke Corporation
P.O. Box 9090
Everett, WA 98206-9090
U.S.A. Fluke Europe B.V.
P.O. Box 1186
5602 BD Eindhoven
The Netherlands
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