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163

Issue

Possible Cause

Possible Solution

I cannot enable the surveillance 
camera.

Failover is running.

Disable failover.

Surveillance cameras no longer 
record video.

The target shared folder for the 
recorded video was deleted.

Enable surveillance camera 
functionality in Settings.

I cannot view the network camera 
using Live Viewer.

The network camera is not 
registered in some camera policies.

Register the network camera from 
camera policies.

There is an error in the network 
camera settings.

Verify the settings in the camera 
policies.

There is no recorded data, or the 
recorded data cannot be found.

A camera was added in camera 
policies while Surveillance Video 
Manager was running.

If this is the case, this video may not 
be accessible. Restart Surveillance 
Video Manager to enable searching 
for recorded video from the new 
camera.

Notes: 

• 

QuickTime is a trademark of Apple Inc., registered in the U.S. and other countries.

• 

VLC media player is a trademark of Video LAN org.

• 

See the Buffalo website for supported cameras.

• 

Refer to the "Buffalo Surveillance Server Administrator's Guide" available from the Buffalo website for 
information about client tools.

Summary of Contents for TeraStation WSS 5000

Page 1: ...TeraStation 5000 and 5000N User Manual Americas www buffaloamericas com Europe www buffalo technology com Asia Pacific www buffalo asia com 35020018 12 2015 07 ...

Page 2: ...ettings 16 For Resetting Password 17 Chapter 2 Configuration 18 Opening Settings 18 Opening Easy Admin 20 Chapter 3 Access Restrictions 22 Adding a Shared Folder 22 Adding Users 25 Importing User Information 26 Adding Groups 27 Configuring Access Restrictions 29 Local Users and Groups 29 Active Directory 30 NT Domain 33 User Authentication with an External SMB Server 35 ...

Page 3: ...ve 47 Compatibility 47 Dismounting Drives 48 Checking Drives 49 S M A R T 50 Formatting Drives 51 Encrypting Drives 54 Media Cartridges 54 Erase Data on the TeraStation Completely 55 Disk Quotas 56 Quotas for Users 56 Quotas for Groups 57 Size Limits 58 Using the TeraStation as an iSCSI Device 60 Introduction 60 Creating a iSCSI Volume 61 Connecting or Disconnecting Volumes 63 Configuring Access R...

Page 4: ...cation Destination 92 Configuring a Replication Task 93 Failover 96 Ethernet Cable Connection Methods 96 Usage Restrictions 98 Configuration 98 Additional Settings 99 When the Main TeraStation Fails 100 Backing Up Your Mac with Time Machine 100 Copying from a USB Device 105 Chapter 6 Remote Access 107 WebAccess 107 WebAccess Remote 109 FTP 111 Cloud Storage 112 Configuring Cloud Storage 112 Upload...

Page 5: ...nt Tools 132 Connecting Devices to the Network 132 Enabling Surveillance Cameras 132 Enabling the Free License 134 Registering Recording Policies 136 Checking Recording 141 Viewing Saved Video 142 Advanced Usage 142 Export Recorded Data as a MOV Video File 142 Viewing Video Real time 145 Moving Recorded Video Data to Another TeraStation 146 Backing Up Recorded Video to Another TeraStation 147 Auto...

Page 6: ...156 TeraStation Not Connected to the Internet 158 Troubleshooting 162 Chapter 10 Advanced Features 164 Antivirus Software 164 Licenses 164 Activating Virus Scanning 165 Configuring Security Settings 165 Connecting through a Proxy Server 166 Updating 167 Excluding a Specific Folder from Antivirus Scanning 168 Virus Scanning 168 Checking the Log 169 Online Help 170 Email Notification 171 Sleep Mode ...

Page 7: ...rypting Data Transmission 188 Encrypting Settings Data 188 Encrypting FTP Transfer Data 188 SSL Keys 189 Web Server 189 MySQL Server 191 SNMP 192 Saving and Applying Settings 193 Saving Settings 193 Applying Settings 194 Restoring Factory Defaults 195 Initializing from Settings 195 Creating an Initialization Drive 196 Initializing with the USB Drive 196 Resetting the Administrator Password 197 Cre...

Page 8: ...the IP Address 206 Chapter 11 Utilities 208 NAS Navigator2 for Windows 208 Mount as Network Drive 210 Changing the IP Address 211 NAS Navigator2 for Mac 212 Mount as Network Drive 214 Changing the IP Address 214 iSCSI Connection Tool 215 Home Screen 216 Menu 217 NovaBACKUP 217 Chapter 12 Appendix 219 LCD Display 219 Modes 219 Errors 219 Status 220 Default Settings 222 ...

Page 9: ...hapter 13 Regulatory Compliance Information 225 For Customers in the United States 225 For Customers in Europe 225 For Customers in Korea 227 For Customers in Taiwan 228 For Customers in China 228 For Customers in Russia 228 ...

Page 10: ...9 Chapter 1 Installation Diagrams TS5800D TS5800DN TS5800DWR µ µ µ µ TS5600D TS5600DN µ µ µ µ ...

Page 11: ...10 TS5400D TS5400DN TS5400DWR µ µ µ TS5200D TS5200DN TS5200DS TS5200DWR µ µ µ TS5400R TS5400RH TS5400RN TS5400RWR µ µ µ µ 1 Power Button ...

Page 12: ...nction Button Use this button for Direct Copy dismounting USB devices rebuilding RAID arrays and configuring failover 9 Drive Lock Open the front panel with the key to replace hard drives or access the reset button 10Reset Button To shut down and reboot the TeraStation hold down the reset button 11Status LEDs Normally these LEDs blink green when hard drives are accessed If a drive fails its LED wi...

Page 13: ...k of the unit to cycle the blue LED on and off 23Serial Number This sticker shows the TeraStation s serial number 24Link LED Glows orange when the unit is connected to a network 25Act LED This LED shows network activity It blinks orange when the TeraStation is accessed over the network Turning the TeraStation On and Off Press the power button on the TeraStation to turn it on To turn off the TeraSt...

Page 14: ... s icon and select Settings For Mac OS select the TeraStation s icon while holding down the control key then select Settings 3 Enter the username and password then click OK Note The default username and password are admin and password ...

Page 15: ...e either Restart or Shut Down When all the LEDs on the front of the TeraStation turn off the shutdown process is complete Changing the Administrator Password After initial setup follow this procedure to change your password 1 Double click the icon to start NAS Navigator2 ...

Page 16: ...5 2 Right click on your TeraStation s icon and select Settings On the Mac select the TeraStation s icon while holding down the control key then select Settings 3 Click Easy Admin 4 Click Change Password ...

Page 17: ...ts factory default value create the recovery drives as described below For Initializing Settings A system initialization drive can reset all settings to their default values Notes Normally creating and using a system initialization drive will not affect data on the TeraStation However always back up your data regularly This USB drive can be used to recover the system if your TeraStation doesn t bo...

Page 18: ...drive can reset the administrator password to its default value password This could be very useful if you forget your admin password 1 Insert a 1 GB or larger USB memory device not included to a USB 2 0 port on the TeraStation Note All data on the USB flash drive will be erased 2 In Settings navigate to Management Restore Erase USB Options 3 Select Create a USB drive for resetting the admin passwo...

Page 19: ...check the following If there are a large number of registered users groups or shared folders use Firefox instead of Internet Explorer If you have a proxy server enabled in the browser settings disable the proxy server With Internet Explorer set security to Local intranet On Windows Server 2008 or later version Windows OS higher level security is configured by default Set the security to a lower le...

Page 20: ...Connection to log in with an encrypted connection 4 Settings will open Notes Username Password Combinations Username Password Settings Available admin password All guest blank System information read only Your username Your password If a user is assigned as an administrator all settings are available If assigned under another group only system information read only is available ...

Page 21: ...w Bookmarks Bar From Bookmarks click Bonjour TeraStation name Opening Easy Admin The Easy Admin page makes it easy to change common settings Follow the steps below to open Easy Admin 1 Double click the icon to start NAS Navigator2 2 Right click on your TeraStation s icon and choose Settings For Mac OS click the TeraStation icon while holding down the control key then select Settings ...

Page 22: ...1 3 Click Easy Admin 4 The Easy Admin screen will open Notes If you click any buttons you will need to enter a username and password In Advanced Settings click the icon at the top left to open Easy Admin ...

Page 23: ...cess restrictions through Windows is not supported and may cause unexpected behavior You can also configure users groups and shared folders from Easy Admin by clicking Access Restrictions Shared folders with limited access can still be used as backup destinations If you change access restrictions for a user or group while they are accessing files unexpected behavior may result Adding a Shared Fold...

Page 24: ...characters hyphens underscores _ and spaces Do not use a symbol or space as the first character You may create up to 400 shared folders The names of shared folders should not use characters from more than one language For example mixing Japanese and Korean characters in names is not supported If multi byte characters are used in shared folder names configure the client language to match the charac...

Page 25: ...files If they are deleted using Windows this may prevent further access from a Mac If an SMB connection is used with OS X 10 3 9 the names of mounted volumes may appear as unreadable characters in Finder and other applications This is not a problem with the filename or data With OS X 10 5 to 10 5 6 Spotlight searches are not supported over AFP connections Use SMB connections or upgrade to OS X 10 ...

Page 26: ...dded to the shared folder description Hidden Shares If hidden shares is enabled shared SMB folders will not be displayed in My Network and only certain users are allowed to access them To hide a shared SMB folder follow the instructions below 1 In Settings navigate to File Sharing Folder Setup and choose a shared folder or a USB drive to configure hidden shares 2 Check Hidden Share SMB Only and cl...

Page 27: ...ds may contain up to 20 alphanumeric characters and the following characters _ Do not use a symbol other than an underscore _ as the first character Use the same username and password for both Windows and the TeraStation or you may not be able to access shared folders Do not use any of the following words as a username root bin daemon sys adm tty disk lp sync shutdown halt operator nobody mail new...

Page 28: ...rect format the user on that line will not be registered If a username exists the new user information will overwrite the old information Do not use commas in the username password or user description Note Imported users are added to the hdusers group automatically Adding Groups 1 In Settings click File Sharing 2 Click to the right of Groups 3 Click Add Group ...

Page 29: ... group ID manually Don t use duplicate group IDs You may register up to 300 groups with the TeraStation If you are logged in as a member of the general users group you can only change your own password If you re logged in as an administrator you can change any settings including other users passwords If you are logged in as a member of the power users group you can create and edit shared folders u...

Page 30: ... Groups 1 In Settings click File Sharing 2 Click to the right of Folder Setup 3 Click the shared folder that you want to set access restrictions for 4 Click Edit 5 Enable Access Restrictions 6 Select the level of access for the user or group you added ...

Page 31: ...Active Directory The TeraStation can join an Active Directory domain Up to 1000 domain users and 1000 groups may be downloaded from Active Directory Notes The TeraStation supports a domain environment with a maximum of 1000 users and 1000 groups 10 000 users and 10 000 groups can be downloaded from the domain controller but are not supported If usernames or group names from Active Directory includ...

Page 32: ...31 4 Select Active Directory then click Next 5 Click Yes 6 Enter the desired settings then click OK 7 Click to the right of Folder Setup ...

Page 33: ...t restrictive access setting will apply If there are more than 5 minutes difference between the TeraStation s clock and the domain controller s clock joining the domain or authenticating domain users and groups may fail For best results use an NTP server to set the time for all network devices To use the TeraStation as a member server in an Active Directory domain the TeraStation should be logged ...

Page 34: ...d on the network the account information is centrally managed in the NT domain greatly reducing the operations required for installation and management Note A maximum of 1000 domain users and 1000 groups can be downloaded from an NT domain server 10 000 users and 10 000 groups can be downloaded from the domain controller but are not supported 1 Create an account on the domain controller for the Te...

Page 35: ...tup 9 Click a shared folder for which you want to set access restrictions 10Click Edit 11Enable Access Restrictions 12Select the level of access for Domain Users or Domain Groups you added Read and write access allowed Read access allowed Access prohibited 13Click OK ...

Page 36: ... If FTP is enabled local and domain group access restrictions from the NT domain network do not work Use user access restrictions instead Don t disable the SMB protocol while an NT domain server is used for access restrictions If you do you will need to enable SMB again and reconfigure the NT domain settings from scratch User Authentication with an External SMB Server TeraStations on your network ...

Page 37: ...for authorization testing is checked the TeraStation will automatically create a read only shared folder Enter the shared folder name Users that access this specific folder will be automatically registered as external users If this setting is de selected at a later time the TeraStation will automatically remove the folder Note Connect to the authentication folder via SMB not FTP or AFP Automatic u...

Page 38: ...gs Added users will be listed in Users External Users To delete a user that was registered automatically select that user and click Delete External User If both read only and read write permissions are given to a user the user will have read only access OS X 10 4 or earlier and Windows Server 2012 are not supported with external authentication To access access limited shared folders from OS X 10 7...

Page 39: ... this TeraStation s shared folders may be assigned to the converted external users Follow the steps below to convert a local user into an external user If a local user is converted their user information including passwords will be removed from the TeraStation External users cannot be reverted to local users Note External authentication should be enabled before local users can be converted For mor...

Page 40: ...D panel do not turn off the TeraStation If you do the RAID check starts over If the TeraStation is restarted or shut down while changing the RAID mode the message displayed on the LCD panel will change from I46 or I47 to I18 RAID 6 RAID 6 arrays are available for TeraStations with 4 or more hard drives RAID 6 combines 4 or more drives into a single array The usable space is equal to the sum of the...

Page 41: ...f the smallest drive RAID 10 RAID 10 arrays are available for TeraStations with 4 or more hard drives In this mode mirrored pairs of drives in RAID 1 arrays are combined into a RAID 0 array The usable space is equal to the capacity of the smallest drive multiplied by the number of hard drives divided by 2 RAID 1 Combines 2 or more drives into a mirrored array The available space in the array is th...

Page 42: ...w the steps below 1 In Settings click Drives 2 Click to the right of RAID 3 Click the array to delete 4 Click Delete RAID Array Once JBOD is configured create shared folders on each drive to use them Changing RAID Mode To change the RAID mode first put the drives in JBOD 1 In Settings click Drives 2 Click to the right of RAID ...

Page 43: ...esynced which optimizes the array making it more stable The resyncing process takes about 1 hour per terabyte of space in the array File transfers will be slower during this period but the array will remain fully usable The I17 message will be shown on the LCD display during the resync If you uncheck Resync after creating the RAID array the resync will be skipped This is not recommended for RAID 5...

Page 44: ...ges from a spare to a drive in the array A hot spare cannot be configured for TeraStation models with only two hard drives Use RAID 1 instead 1 In Settings click Drives 2 Click to the right of RAID 3 Choose a RAID array 4 Click Set as a hot spare 5 Step through the wizard 6 When the Confirm Operation screen opens enter the confirmation number and click OK Notes To turn the hot spare back into a no...

Page 45: ...array RMM RAID Mode Manager With RMM you can create or expand a RAID array without erasing the data on the drives Changing from JBOD to RAID 1 Hard drives that aren t in a RAID array show Normal You must have at least two drives available in JBOD not in a RAID array to build the RAID 1 array with RMM 1 In Settings click Drives 2 Click to the right of RAID 3 Choose a RAID array 4 Set the RAID mode ...

Page 46: ... The Confirm Operation screen will open Enter the confirmation number then click OK Adding a Drive to an Existing RAID Array You can add a drive to a RAID 1 RAID 5 or RAID 6 array Drives that can be added to the RAID array show Normal Note RMM can be used to expand an array by one drive per operation To expand by two or more drives RMM must be performed multiple times 1 Click Drives 2 Click to the...

Page 47: ... the RAID Mode While Adding a Drive Select the drive you want to add to the RAID array and choose the mode for the array Enter the Confirm Operation number and click OK RAID Scanning RAID maintenance scans your RAID array for bad sectors and if it finds any it automatically repairs them RAID 1 RAID 10 RAID 5 and RAID 6 arrays are supported For best results run RAID maintenance regularly ...

Page 48: ... model and you can connect external drives to these ports Once connected they appear as shared folders on the TeraStation Formatted drives are detected automatically Unformatted drives should be formatted in Settings After a USB drive is recognized Windows adds usbdisk X under the TeraStation in Network where X is the USB port where the hard drive is connected Compatibility The following USB devic...

Page 49: ...e is not reconfigured after rebooting the TeraStation unplug and reconnect it Dismounting Drives If the TeraStation is powered on dismount drives internal and external before unplugging them You may dismount external drives with the function button or any drive from Settings If the TeraStation is off then all drives are already dismounted and may be unplugged safely Note Do not dismount internal d...

Page 50: ...e data on a drive in the TeraStation or connected via USB for integrity Errors are fixed automatically With large drives a disk check may run for many hours Shared folders cannot be accessed during a disk check Do not turn off the TeraStation until the disk check is finished Use the procedure below to run a disk check 1 In Settings click Drives 2 Select Drives to check an internal drive or USB Dri...

Page 51: ...s hard drives to detect and report various indicators of reliability in the hope of anticipating failures When a failure is anticipated by S M A R T the user may choose to replace the drive to avoid outages and data loss Follow the steps below to check S M A R T information for the TeraStation s internal drives Note S M A R T information is only available for internal drives 1 In Settings click Dr...

Page 52: ...utes with current value less than or equal to the threshold value may be significant If an attribute reports a failure or has had one in the past it will be displayed in the status column Formatting Drives Note Under some circumstances data deleted when a drive is formatted can be recovered To ensure that data is gone forever a format might not be sufficient See the Erase Data on the TeraStation C...

Page 53: ...52 2 Select Drives to format an internal drive or USB Drives to format an external drive 3 Select the drive to format then click Format Disk 4 Select a format type then click Format ...

Page 54: ...rive the format may take several minutes or several hours to complete Formatting will be displayed on the LCD display until the format is complete Notes Do not turn off or disconnect power to the TeraStation while formatting a hard drive For drives of 2 2 TB or larger make sure that the GPT Partition checkbox is selected ...

Page 55: ... Media cartridges can be unplugged and connected to a different TeraStation with all data intact To configure a drive as a media cartridge check Media Cartridge during formatting To return it to its original state uncheck Media Cartridge and reformat the drive Media cartridges do not support RAID arrays LVM volumes Access restrictions Direct connection to a Windows computer Notes Don t configure t...

Page 56: ...ving all data from a drive in a way that makes it nearly impossible to recover with current tools All data on the drives is completely erased The TeraStation will then be in the following state All drives in JBOD An empty shared folder on each drive All settings returned to their default values All logs deleted If you remove a drive and then erase all data on the TeraStation the LCD will show the ...

Page 57: ...ion in chapter 10 Notes When using quotas disable the recycle bin or empty the trash folder often The limited space includes the space used for trash Quotas apply per drive or per array If a quota is set to 1 GB each array or drive can use a maximum of 1 GB Quotas cannot be set for external hard drives connected to the TeraStation and hard drives that are configured as media cartridges If both use...

Page 58: ...hange the primary group restart the TeraStation to apply the quota settings 5 Click OK Quotas for Groups Follow the procedure below to limit the space for shared folders that each group can use 1 In Settings click File Sharing 2 Click to the right of Groups 3 Select the group whose space will be limited 4 Enable quotas choose the maximum space the group is allowed and click OK ...

Page 59: ...th the quota then click OK 9 Click OK Size Limits If LVM is enabled volumes can be created with maximum size limits 1 In Settings click Drives 2 Click to the right of LVM 3 Select the drive or array where the volume will be located and click Enable LVM on Volume 4 The Confirm Operation screen will open Enter the confirmation number then click OK 5 Click OK ...

Page 60: ...59 6 Click Edit under NAS Volume 7 Click Create Volume ...

Page 61: ...etween NAS and iSCSI With iSCSI the TeraStation is connected to a single computer such as a server Other computers on the network access files on the TeraStation through the computer it s connected to The TeraStation can be used as a local drive from Windows Server Features of Windows Server such as Active Directory can be used normally As a NAS the TeraStation is a server and computers including ...

Page 62: ...TeraStation as an iSCSI hard drive create a volume first Configure the TeraStation as described below Notes If the LVM settings are changed all data on the volume will be erased Before changing any settings back up any important data The TS5000 and TS5000N can have up to 255 volumes but we recommend using only a maximum of 32 Exceeding this volume amount may cause irreparable damage to the unit 1 ...

Page 63: ...n screen will open Enter the confirmation number then click OK 5 Click OK 6 Click Close Note If you click Show under Volume List the volumes will be listed on the screen and you can see if these volumes are being used as iSCSI or NAS 7 Move the iSCSI switch to the position to enable iSCSI 8 Click to the right of iSCSI ...

Page 64: ...led Microsoft iSCSI Initiator on Windows the other uses Buffalo iSCSI Connection Tool The method to use Buffalo iSCSI Connection Tool is available only to customers with TS5000 series TeraStations Note By default the IP address of the TeraStation is automatically assigned from a DHCP server However in this case if you turn off and restart the TeraStation the IP address may be changed and the volum...

Page 65: ...g a volume is finished If using the connected volume for the first time the volume should be formatted to be used as a local drive Follow the procedure below for formatting 1 In Windows navigate to Control Panel Administrative Tools Computer Management 2 Click Disk Management When the Initialize Disk screen is displayed click OK without changing any settings ...

Page 66: ...ol Panel Administrative Tools iSCSI Initiator The status of the connecting volume will be displayed as Connected under Discovered targets 2 Select a volume to disconnect and click Disconnect 3 Click Yes 4 When the volume status is displayed as Inactive the disconnection was carried out properly Disconnecting a volume is finished Using Buffalo iSCSI Connection Tool Connecting a Volume To connect a ...

Page 67: ...66 2 Select the TeraStation name from the drop down menu of Target and click Register iSCSI Device 3 Click OK ...

Page 68: ...sk Management When the Initialize Disk screen is displayed click OK without changing any settings 3 Right click the disk volume that shows the status Unallocated and click New Simple Volume from the displayed menu Follow the screen to finish formatting Formatting a volume is finished When the formatting process is completed the drive will be visible as an icon in Computer or My Computer and can be...

Page 69: ...68 2 Select a volume to disconnect from the drop down menu of Volume and click Disconnect 3 Click Yes 4 Click OK ...

Page 70: ...I volume is connected navigate to Drives iSCSI Current volumes will be listed If Connected is displayed under Connection the volume is currently connected from the client Configuring Access Restrictions A username and password can be configured for the entire iSCSI volume or each existing volume Access restrictions can be configured so that entering a username and password is required for each con...

Page 71: ... mutual CHAP secret settings should be configured 6 Click Close Configuring access restrictions for the entire TeraStation is finished Connecting Volumes on the Access Restricted TeraStation Using Microsoft iSCSI Initiator If access restrictions are configured for the entire iSCSI volume that volume will not be detected by Microsoft iSCSI Initiator To connect that volume the configured username an...

Page 72: ...abled check Perform mutual authentication 7 Click OK twice 8 In the Targets tab select the volume from Discovered targets and click Connect OK 9 If the status of the selected volume is displayed as Connected under Discovered targets the connection is established properly Accessing the volume on the access restricted TeraStation is finished Using iSCSI Connection Tool 1 Open iSCSI Connection Tool 2...

Page 73: ...figuring Access Restrictions for the Entire TeraStation section above and click OK If mutual authentication is enabled check Mutual Authentication then click OK 4 If Mutual Authentication is checked the following screen will be displayed Enter the mutual authentication password and click OK 5 When authentication is successful click OK ...

Page 74: ...restricted TeraStation is finished Configuring Access Restrictions for Individual Volumes If access restrictions are configured for a volume that volume cannot be accessed unless the username and password are authenticated 1 In Settings click Drives 2 Click to the right of iSCSI 3 Click the volume to configure access restrictions ...

Page 75: ...al Volumes that are Access Restricted Using Microsoft iSCSI Initiator 1 Open the Microsoft iSCSI Initiator 2 Register the mutual authentication password to your computer first If you didn t enable the mutual authentication skip this step Click CHAP in the Configuration tab In the Initiator CHAP secret field enter the configured mutual authentication password and click OK 3 In the Discovery tab cli...

Page 76: ... password into the Target secret field If mutual authentication is enabled check Perform mutual authentication 11Click OK twice 12If the status of the selected volume is displayed as Connected under Discovered targets the connection is established properly Accessing the access restricted volume is finished Using Buffalo iSCSI Connection Tool 1 Open the Buffalo iSCSI Connection Tool 2 Select the Te...

Page 77: ... The screen to enter the username and password will be displayed Enter the configured username and password from step 4 of the Configuring Access Restrictions for Individual Volumes section above and click OK If mutual authentication is enabled check Mutual Authentication then click OK ...

Page 78: ...Expanding Volume Sizes The volume size of the existing volumes can expand after they are created Notes Expanding volume size may erase all data in the volume depending on the formatting type Back up the data before expanding the volume size is recommended To expand the volume size the volume should be created in the LVM enabled drive or array 1 In Settings click Drives 2 Click to the right of iSCS...

Page 79: ...tion number then click OK 6 Click OK then Close Expanding the volume size is finished Deleting Volumes To delete an existing volume follow the procedure below Note Deleting a volume will erase all data on the volume Back up the data before deleting the volume 1 In Settings click Drives 2 Click to the right of iSCSI ...

Page 80: ... click Delete Volume 4 Confirm that the volume is correctly selected on the screen and click OK 5 The Confirm Operation screen will open Enter the confirmation number then click OK 6 Click OK 7 Click Close Deleting the volume is finished ...

Page 81: ...ata may be lost or the TeraStation may malfunction For the replacement drive use a Buffalo OP HDWR series drive for the TS5200DS TS5000WR and TS5000N series a OP HDH series drive for the TS5400RH and a OP HDS series drive for other TS5000 series TeraStations The new drive should be the same size or larger as the replacement drive If a larger drive is used the extra space will not be usable in a RA...

Page 82: ...in Settings Hard Drive Replacement Examples Drive Replacement using JBOD or a redundant RAID mode such as RAID 1 5 or 6 with auto shutdown disabled This section describes replacing a drive with the TeraStation on 1 Open the front cover with the included key 2 The failed drive s status LED will be glowing red Push its unlock button and swing the lock mechanism out 1 2 1 2 Hard drives without red st...

Page 83: ...82 3 Pull out the drive cartridge and remove it from the TeraStation 4 Insert the new drive into the empty slot Slide the drive in with the locking mechanism open ...

Page 84: ...r a few minutes the I18 message will be displayed until the array is rebuilt For RAID 51 or RAID 61 The TeraStation will start rebuilding the RAID array automatically After a few minutes the I18 message will be displayed until the array is rebuilt If 3 or more drives were replaced in a RAID 51 array or if 4 or more drives were replaced in a RAID 61 array wait 10 minutes after I18 appears and navig...

Page 85: ...the I18 message will be displayed until the array is rebuilt If 3 or more drives were replaced in a RAID 51 array or if 4 or more drives were replaced in a RAID 61 array wait 10 minutes after I18 appears and navigate to Drives RAID in Settings Select the RAID array and check if Recover RAID Array button is displayed If so select the drives that were not included in the RAID array and click Recover...

Page 86: ...LED will continue to glow red for the failed drive even after the RAID array is rebuilt with the hot spare This section describes the replacement process for a hard drive while the TeraStation is still on 1 Open the front cover with the included key 2 The failed drive s status LED will be glowing red Push its unlock button and swing the lock mechanism out 3 Pull out the drive cartridge and remove ...

Page 87: ...N Protocol Support check Backup and click OK Note To configure a password enter it in the Remote Backup Password field Leave this field blank if you don t want a password If the target device is configured with a backup password you can easily find the backup target folder during configuration of the backup job by searching for the password Backing up to a LinkStation or TeraStation on another net...

Page 88: ...87 2 Click to the right of Backup 3 Click List of LinkStations and TeraStations ...

Page 89: ...ions or TeraStations on a network using jumbo frames make sure that both devices are configured to use identical or similar Ethernet frame sizes If Ethernet frame sizes are significantly different the backup job may not be properly performed In such a case select the default frame size 1500 bytes You can also specify hostname by a fully qualified domain name FQDN Windows based TeraStations with mu...

Page 90: ...89 3 Click Create New Job Note Up to 8 backup jobs can be configured ...

Page 91: ...up destination folder should be on the same TeraStation that the backup job is configured from or on an external USB drive attached to that TeraStation Overwrite incremental The first time the backup job runs like a normal backup In subsequent backups files added to the source as well as files deleted from the source are kept in the backup folder Overwrite differential The first backup job runs li...

Page 92: ... on this TeraStation or on a USB drive attached to it The target folder will be set to read only Do not use folders from drives formatted with FAT You can specify how many backup versions to keep from 1 400 or select Unlimited to keep all backups until the drive is full If a specific number of backup versions is specified the backup destination folder should be on the same TeraStation that the bac...

Page 93: ...vide data protection in the event your main TeraStation fails To configure replication connect an Ethernet cable to the LAN port of each TeraStation and follow the steps below Notes For best results use static IP addresses for both replication TeraStations source and target Replication source data is copied to the replication target folder with a differential overwrite Any data that is not in the ...

Page 94: ...Edit 5 Under LAN Protocol Support check Backup and click OK Note Do not configure a backup password for the shared folders Folders with a backup password set cannot be selected as replication targets Configuring a Replication Task 1 In Settings click Backup 2 Click to the right of Replication 3 Click Edit ...

Page 95: ...94 4 Click Add 5 Click Browse under Replication Source 6 Select the shared folder that will be the replication source then click OK 7 Click Browse under Replication Target ...

Page 96: ... for replication Drives with FAT32 partitions are not supported with replication You can select subfolders as the replication source Folders whose names contain more than 80 alphanumeric characters cannot be selected Don t use the same TeraStation for both failover and replication or replication and Time Machine Don t configure replication from one source folder to multiple target folders If repli...

Page 97: ...ain TeraStation so that it can no longer be accessed operation is automatically switched to the backup TeraStation Notes Use identical model and capacity TeraStations for the main TeraStation and backup TeraStation If the capacity of the main TeraStation is larger than that of the backup TeraStation an I33 error will occur All drive bays of a TeraStation should be occupied if it will be used for f...

Page 98: ...p if the main TeraStation fails the backup TeraStation will replace it by name but will keep its original IP address Check if the main TeraStation is alive using LAN port 1 and back up data via LAN port 2 Select LAN port 1 for the backup target and LAN port 2 for the backup LAN port This is more efficient than the setup below and doesn t interfere with normal network traffic Check if the main Tera...

Page 99: ...in TeraStation Web server including PHP MySQL server Direct Copy WebAccess print server UPS synchronization antivirus Only if the antivirus is activated on the TeraStation Using with UPS Once failover is configured you cannot set up a UPS for the backup TeraStation Configure your UPS before configuring failover UPS recovery can be configured for both the main TeraStation and the backup TeraStation...

Page 100: ...ation for Time Machine If email notification is enabled and failover occurs navigate to Management Email Notification Edit in the main TeraStation s settings and click OK Ethernet frame size settings for main and failover TeraStations should be 1500 bytes To change the Ethernet frame size navigate to Network IP Address click the LAN port and Edit and change the Ethernet frame size to 1500 bytes Fi...

Page 101: ... mount drive E30 drive failure Note The main TeraStation will shut down automatically when any of the above errors occur Displayed Messages If network problems occur the following messages may appear on the LCD display and in NAS Navigator2 even if neither TeraStation has failed If this happens log in to both the main and backup TeraStation s Settings reset the failover settings and configure it a...

Page 102: ...the right of Folder Setup 4 Choose a shared folder as your backup destination for Time Machine 5 Click Edit 6 Under LAN Protocol Support check AFP Mac and click OK 7 Click OK 8 Click Close 9 Click Backup 10Click to the right of Time Machine 11Click Edit 12Click Browse ...

Page 103: ... 13Select the shared folder that you set in the previous step then click OK 14Click OK 15Click OK 16Move the Time Machine switch to the position to enable Time Machine 17On the Mac open System Preferences ...

Page 104: ...103 18Click Time Machine ...

Page 105: ...104 19Click Select Backup Disk 20Select the TeraStation then click Use Disk ...

Page 106: ...tor account The default username and password for the administrator account are admin and password If access restrictions are configured log in with an account with write privileges 22Time Machine will count down from 120 seconds and the backup will begin Copying from a USB Device Use Direct Copy to copy from a USB device directly to the TeraStation Note To use Direct Copy connect only one USB dev...

Page 107: ...on button to flash are not supported 4 You have 60 seconds to hold down the function button for 3 seconds This will copy all files from the USB device to the Direct Copy folder of the TeraStation Notes While the function button is flashing press and release it quickly to cancel Direct Copy For digital cameras that are not in the USB mass storage class all files in the digital camera are copied To ...

Page 108: ... computer or mobile devices through the Internet Be careful when configuring WebAccess Certain settings can make the files in the shared folder available to anyone on the Internet without any access restrictions Notes You can also configure WebAccess from Easy Admin 1 In Settings click File Sharing 2 Click to the right of WebAccess 3 Click Edit ...

Page 109: ...ive Enter a time in minutes 1 to 120 or Unlimited before inactive users are logged out of WebAccess 5 Click OK 6 Move the WebAccess switch to the position to enable WebAccess 7 Click to the right of Folder Setup 8 Select a shared folder to publish Notes For best results create a new dedicated share for WebAccess When accessing shared folders through WebAccess from a remote location a username and ...

Page 110: ...ers depending on your device From a computer supported browsers include Internet Explorer 8 Firefox 3 6 and Safari 4 Instructions http buffalonas com manual en Use compatibility mode to use WebAccess with Windows 8 1 and Windows 8 in desktop mode To access from an iOS device install the WebAccess i application from the App Store Instructions http buffalonas com manual i en To access from an Androi...

Page 111: ... network has been temporarily disconnected click Remount Do not change any WebAccess Remote settings while the network is disconnected If you do WebAccess Remote will be disabled Do not copy more than 100 000 files at once to the WebAccess Remote target folder If copying fails try again with fewer files Be careful with existing files in the target folder as files with the same name will be overwri...

Page 112: ... remote FTP access on 4 Click Edit 5 Select read only or read write for the shared folder s attribute under LAN Protocol Support check FTP and click OK Accessing the TeraStation with an FTP Client To access the TeraStation via FTP configure your FTP client software with the following settings Hostname IP address of the TeraStation Username The TeraStation s username Password The TeraStation s pass...

Page 113: ... an SMB or AFP connection instead to delete the file For FTP connections make sure that the total filename including directory path is 250 single byte characters or less Cloud Storage The TeraStation supports Amazon S3 a fee based online storage service provided by Amazon and other cloud storage services that share the Amazon S3 API Follow the steps below to configure your TeraStation to use with ...

Page 114: ...ce name from the drop down menu Enter the bucket name access key ID and secret access key select the storage class and the connection protocol then click OK 5 Enter a shared folder name to use with the cloud storage service and click OK ...

Page 115: ...Backup and enter the desired shared folder settings Click OK 7 Click OK 8 Click Close Uploading Files to Cloud Storage To upload files to cloud storage using backup job is recommended 1 In Settings click Backup 2 Click to the right of Backup ...

Page 116: ...115 3 Click Create New Job ...

Page 117: ...116 4 Select backup settings such as date and time to run 5 Click Add 6 Click Browse under Backup Source Folder Name ...

Page 118: ...t the shared folder created from the Configuring Cloud Storage section above then click OK 10Click OK Tasks added to Backup List are displayed 11Click Close Notes If a shared folder created through this process is configured to use NFS it cannot be mounted from an NFS client Files cannot be uploaded to this shared folder using WebAccess ...

Page 119: ...r as files with the same name will be overwritten even if copied files are older If you copy a file to the remote folder using Explorer or a backup process the file will also be uploaded sequentially to the cloud storage bucket This second uploading process will start in the background during the first copying process and will not be visible If you shut down or restart the TeraStation immediately ...

Page 120: ... of data efficiently The information in this chapter is for users who are familiar with BitTorrent Note Use compatibility mode to use the download manager with Windows 8 1 and Windows 8 1 In Settings click Applications 2 Click to the right of BitTorrent 3 Click Edit 4 Click Browse ...

Page 121: ...120 5 Select the shared folder where the downloaded file will be saved then click OK 6 Click OK 7 Move the BitTorrent switch to the position to enable BitTorrent 8 Click to the right of BitTorrent ...

Page 122: ...121 9 Click Open Download Manager The default username is admin and the default password is blank no password 10The download manager will open ...

Page 123: ...an be played back on DLNA compliant TVs stereo equipment game consoles and other devices within the network 1 In Settings click File Sharing 2 Click to the right of Folder Setup 3 Select the folder that you want to share with media players and other DLNA compatible devices 4 Click Edit 5 Under LAN Protocol Support check DLNA and click OK 6 Click Services 7 Move the DLNA switch to the position to e...

Page 124: ...ect the DLNA compatible device to the same network as the TeraStation and turn it on 2 Select the TeraStation in the software of the DLNA compatible device 3 Select the content to be played back Note For more information on playing files see the DLNA compatible devices manuals Connected DLNA compatible Devices Follow the procedure below to view the DLNA compatible devices connected to your TeraSta...

Page 125: ...e same network as the TeraStation is displayed If your device is not listed click Refresh Database Streaming to DLNA compatible Devices When new movies photos and music files are added to the TeraStation s DLNA folder the database must be updated before the new file can be streamed By default the database is updated at startup and again every 60 minutes You can change this interval or update the d...

Page 126: ...ange the update interval or select Refresh Database to update the database immediately Disabling Playback from Specific Devices You may block specific DLNA devices from playing back media content 1 In Settings click Services 2 Click to the right of DLNA Server 3 Click DLNA Client Access Permissions ...

Page 127: ...v wmv dvr ms xvid mp4 m4v Picture files jpg jpeg gif png tif tiff yuv bmp Music files mp3 mpa wma aac apl ac3 lpcm pcm wav m3u m4a mp4 3gp m4b aif aiff flac ogg mp2 mp1 mp4 iTunes Server If iTunes server is enabled computers on your network with iTunes can play music files stored on the TeraStation and transfer them to iPod iPhone and iPad devices iTunes server supports playback from up to five co...

Page 128: ...127 3 Click Edit 4 Click Browse 5 Select the shared folder that you want to make available to iTunes then click OK ...

Page 129: ...Logitech that can play back music stored on your network using your wired or wireless LAN without a computer Squeezebox supports mp3 flac ogg he aac v2 and wma Configuration 1 In Settings click Services 2 Move the Squeezebox server switch to the position to enable Squeezebox server 3 Click to the right of Squeezebox Server 4 Click Edit ...

Page 130: ...129 5 Click Browse 6 Select the shared folder that you want to make available to Squeezebox then click OK 7 Enter port number 9001 is recommended then click OK 8 Click OK ...

Page 131: ...130 9 Click Open Squeezebox The Squeezebox s settings will open ...

Page 132: ...l dual core 2 20 GHz or faster Hard drive 10 GB or more of available space RAM 2 GB or more Log in to Windows 8 or Windows 8 1 with a local admin account not a Microsoft account If you log in with a Microsoft account you will not be able to access the surveillance server on the TeraStation Live Viewer Requirements Supported operating systems Windows 8 1 64 bit or 32 bit Windows 8 64 bit or 32 bit ...

Page 133: ...in MPEG 4 format If VLC media player is installed use the default installation location C Program Files x86 VideoLAN VLC in Windows 7 64 bit or the Application folder in Mac OS If surveillance cameras or client tools installed under C Program Files x86 BUFFALO SurveillanceServer Bin are blocked due to the OS firewall refer to the OS help for instructions about how to disable the firewall Install c...

Page 134: ... Port select the LAN port connected to the same network as the network camera and computer where the client tools are installed 5 Click Browse 6 Choose a folder for recorded video then click OK Note Use a folder with at least 100 GB of available space 7 Click OK 8 Click OK ...

Page 135: ...work camera can be used To use two or more network cameras additional licenses sold separately must be purchased and registered For more details to add licenses and registration see Activating Additional Licenses section Enabling the Free License Your TeraStation comes with a license for one surveillance camera Follow the procedure below to enable the included license Note If port trunking is enab...

Page 136: ...135 4 Open the License tab then click Activate Free License To deactivate the license click ...

Page 137: ...talled Licenses The free license is now enabled Registering Recording Policies Register the network camera that is used 1 Click Start BUFFALO BUFFALO Surveillance Server Camera Policies For Windows 8 1 and Windows 8 click Camera Policies in the Start menu 2 Click the icon ...

Page 138: ...137 3 Click Next 4 Click Find Cameras ...

Page 139: ...k cameras that are already in use are indicated by an asterisk and are grayed out 6 Enter the username and password if they are configured then click Next Note Clicking Test Camera runs an operational check on the network camera 7 Enter the description then click Next ...

Page 140: ...139 8 Select the recording schedule then click Next 9 Select the TeraStation where the video will be recorded then click Next ...

Page 141: ...140 10Check the registration information if it is correct click Next 11Click Next An additional network camera can be registered by selecting Yes when asked Do you want to add an additional camera ...

Page 142: ...below Wait at least 15 minutes after registering the recording policy before checking the recording 1 Click Start BUFFALO BUFFALO Surveillance Server Surveillance Video Manager For Windows 8 1 and Windows 8 click Surveillance Video Manager in the Start menu 2 Click Search 3 Recorded video clips are shown in the center of the screen Click a video clip to start playback This completes checking recor...

Page 143: ...ager in the Start menu 2 Click Search 3 Video clips are shown in the search results at the center of the screen Click the clip to start playback Advanced Usage Export Recorded Data as a MOV Video File To export recorded data saved to the TeraStation as a MOV format video file 1 Click Start BUFFALO BUFFALO Surveillance Server Surveillance Video Manager For Windows 8 1 and Windows 8 click Surveillan...

Page 144: ...143 2 Select the search criteria on the left side of the search screen then click Search ...

Page 145: ...144 3 The search results are displayed Click a thumbnail to start the media viewer ...

Page 146: ...on and click Start Export The video is exported in MOV format This completes exporting video in the MOV format Viewing Video Real time Follow this procedure to view the video as it is being recorded by the network camera Note Live Viewer data cannot be viewed 1 Click Start BUFFALO BUFFALO Surveillance Server Live Viewer For Windows 8 1 and Windows 8 click Live Viewer in the Start menu ...

Page 147: ...nt video Moving Recorded Video Data to Another TeraStation Follow the procedure below to move migrate the recorded video data to another TeraStation Note A separate surveillance server license pack must be purchased to do this 1 Click Start BUFFALO BUFFALO Surveillance Server Data Service Policies For Windows 8 1 and Windows 8 click Data Service Policies in the Start menu 2 Click and when the Crea...

Page 148: ... and Every 1 hour 6 Click and register the policy This completes the settings for moving recorded video to another TeraStation Backing Up Recorded Video to Another TeraStation Follow this procedure to back up recorded video data to another TeraStation Note A separate surveillance camera license pack must be purchased to do this 1 Click Start BUFFALO BUFFALO Surveillance Server Data Service Policie...

Page 149: ...utomatically Delete Old Data when Space is Low Follow the procedure below to delete purge recorded video starting from the oldest when available space for recording video becomes low Note By default old video data will be deleted automatically when 80 of available space is used Old data will be removed at the same rate as new video is added so there will always be enough video to fill about 80 of ...

Page 150: ... and Watermark Low to 40 old data will be deleted when the amount of used space exceeds 80 until it drops to 40 5 Set the job execution date and time from the Scheduling tab In this example we ll configure a job to execute at 2 00 AM on weekdays Select On selected days each week Select every day between Monday and Friday Select 2 00 and AM then click OK 6 Click and register the policy This complet...

Page 151: ... Configurations screen 3 Double click the camera for which video will be saved This opens Modify Camera 4 Change the TeraStation you want to use as the Recording Computer and click OK 5 Click and register the policy This completes changing the TeraStation where recorded video is saved Email Notification You may configure the TeraStation to send you an email notification when the available space fo...

Page 152: ...ter network cameras and schedule recording Click to open the camera configuration screen where network cameras are registered Click to start a new registration screen for an additional network camera You can also register the camera and define the recording video policy Live Viewer Live Viewer allows you to view video currently being recorded by a network camera ...

Page 153: ...yed Double clicking the network camera name or dragging to the camera view frame enables viewing of the current video that is being recorded by the network camera The layout can be saved in View Save Layout As Data Service Policies Data Service Policies is utility software for creating data service policies The policy types that can be created are shown below Note To use migration and duplication ...

Page 154: ... beforehand for the TeraStation where migration or duplication files will be saved Vault Admin Vault Admin is utility software for managing surveillance camera resources Operations are performed from the tool bar located in the top section of the screen The icons and their functions are shown below Icon Description Starts Mini Vault Stats for enabling the display of basic monitoring information Se...

Page 155: ...Prepares a media device Unloads a media device Erases a media device Refreshes the current screen Surveillance Video Manager Surveillance Video Manager is utility software for performing searches and exporting recorded video data Search Window ...

Page 156: ...meras are operating on the network in real time and in graphical form All clients and TeraStations located on the network are indicated by and labels These can be moved by dragging and dropping them Clients are displayed only when a job is being executed and activities are indicated by a line linking the client and TeraStation ...

Page 157: ... separately enables you to connect and use two or more cameras and use the migration and duplication functions Use this procedure to activate an additional license When the TeraStation is Connected to the Internet 1 Click Start BUFFALO BUFFALO Surveillance Server Vault Admin For Windows 8 1 and Windows 8 click Vault Admin in the Start menu 2 Select the TeraStation to which you want to add the lice...

Page 158: ...he License tab then click If your default free license activation is not installed see the Enabling the Free License section to install it 4 Enter the product key for the license pack sold separately then click OK ...

Page 159: ...cted to the Internet 1 If the TeraStation is being used in an environment where Internet access is not available a separate computer with access to the Internet is required to activate the additional license 2 Click Start BUFFALO BUFFALO Surveillance Server Vault Admin For Windows 8 1 and Windows 8 click Vault Admin in the Start menu ...

Page 160: ...the TeraStation where you want to add the license right click it and click Properties 4 Open the License tab then make a note of the Host Id 5 Open the website in web browser http buffalo jp support_s camera_licence ...

Page 161: ...drive or other storage device 8 Copy the license file to a computer connected to the same network as the TeraStation 9 In the computer connected to the same network as the TeraStation click Start BUFFALO BUFFALO Surveillance Server Vault Admin For Windows 8 1 and Windows 8 click Vault Admin in the Start menu 10Select the TeraStation to which you want to add the license right click and click Proper...

Page 162: ...161 11Open the License tab then click 12Select Import license file then click Browse 13Select the license file that was saved before then click OK ...

Page 163: ...ables are inserted correctly The video recording policy is not registered Register the video recording policy from Camera Policies The device is not connected to a network on the same LAN or the device is not connected to the LAN port that was set in Settings Connect the device to the network of the LAN port that was set in Settings The disk is full Free available space on the disk by moving or de...

Page 164: ...ork camera settings Verify the settings in the camera policies There is no recorded data or the recorded data cannot be found A camera was added in camera policies while Surveillance Video Manager was running If this is the case this video may not be accessible Restart Surveillance Video Manager to enable searching for recorded video from the new camera Notes QuickTime is a trademark of Apple Inc ...

Page 165: ... from the left side menu of the Trend Micro NAS Security settings page Trend Micro is a registered trademark of Trend Micro Incorporated Licenses If the antivirus software on your TeraStation is not activated or has expired please purchase an OP TSVC license pack sold separately If your TeraStation includes activated antivirus software no license registration is necessary The total period for anti...

Page 166: ...Product License on the left side menu Activating Virus Scanning Follow the procedure below to activate virus scanning 1 In Settings click Applications 2 Move the antivirus switch to the position A quarantine folder named TMNAS is automatically created on the TeraStation If a virus is detected viruses are moved to this folder Configuring Security Settings To configure Trend Micro NAS Security follo...

Page 167: ...end Micro NAS Security settings will open Note The Trend Micro NAS Security settings page is compatible with IE 6 0 SP2 or later Windows and Firefox 1 5 or later Windows or Mac Connecting through a Proxy Server If you must pass through a proxy server to connect to the Internet in your network environment follow this procedure to set the IP address of the proxy server and other settings ...

Page 168: ... Internet License update Enter the IP address and port of the proxy server then click Save The antivirus software is now configured to use a proxy server Updating For best results configure your antivirus software to update automatically as described below 1 From the left side menu choose Scheduled Updates ...

Page 169: ...is turned off in standby mode or disconnected from the Internet Excluding a Specific Folder from Antivirus Scanning By default all folders on the TeraStation including attached USB drives will be scanned Follow the procedure below to block specific shared folders from being scanned 1 In Settings navigate to File Sharing Folder Setup 2 Click the shared folder that you want to remove from the scan t...

Page 170: ... in two ways The I34 virus alert message is normally shown on the LCD panel Once the virus is removed from the quarantine folder the message is no longer displayed If the antivirus software is configured to delete viruses from the quarantine folder automatically then the I34 virus alert message will not be displayed If email notification is enabled in Settings then the antivirus software notifies ...

Page 171: ...lick the log item that you want to check 3 Click Display Log This completes the procedure for checking the log Online Help For more information on the antivirus software refer to the online help Follow the procedure below to access the online help ...

Page 172: ...ification emails may be triggered by any of the following events Scheduled hard drive status notification includes quota exceeded notification Backup jobs RAID error Fan error Hard drive read error Hard drive replacement RAID configuration change System bootup shutdown 1 In Settings click Management 2 Move the email notification switch to the position to enable email notification 3 Click to the ri...

Page 173: ...er notifications Click OK to send a test email Sleep Mode To save energy you can specify times to put the TeraStation into sleep standby mode during which the hard drive and LEDs are turned off 1 In Settings click Management 2 Click to the right of Sleep Timer 3 Click Edit ...

Page 174: ...ode when the configured time is reached If scheduled times in the timer overlap operation is performed using the widest time interval Examples of multiple timer settings are shown below Example 1 If running at a current time of 10 00 Wednesday Timer 1 Daily 12 00 24 00 Timer 2 Not used Timer 3 Not used No operation is performed at 12 00 and the unit goes into sleep mode at 24 00 Example 2 If runni...

Page 175: ...orts Wake on LAN which allows it to be turned on remotely 1 In Settings click Network 2 Click to the right of IP Address 3 Click the LAN port that will receive Wake on LAN packets 4 Enable Wake on LAN then click OK Wake on LAN is now enabled As long as it is connected to power and the network you can turn on the TeraStation remotely Notes After a power outage wait 5 minutes after power is restored...

Page 176: ...originally the backup TeraStation right after it replaces the faulty TeraStation via failover Wake on LAN may not work In such a case restart the TeraStation once UPS Uninterruptible Power Supply If a UPS sold separately is attached the TeraStation can be automatically shut down for protecting data in the event of a power outage 1 Plug the power cable of the UPS to a wall socket 2 Connect the AC c...

Page 177: ...on is automatically restarted Port Trunking Two Ethernet cables can be used to establish two separate communication routes providing LAN port redundancy and improving communication reliability The use of two Ethernet cables enables access to the TeraStation even if one of the cables is disconnected The port trunking modes that can be set in the TeraStation are shown below Trunking Mode Characteris...

Page 178: ...ings such as port trunking Navigate to Drives iSCSI in Settings and move the iSCSI switch to the position temporarily 1 Use an Ethernet cable to connect the hub LAN port and TeraStation LAN port 1 Notes Do not connect the second Ethernet cable to the TeraStation yet If using an intelligent switch configure the LAN ports on the switch first before connecting to the TeraStation 2 In Settings click N...

Page 179: ...print server does not support Mac OS Don t disable the SMB protocol while the print server is enabled If you do you will need to enable SMB again and reconfigure the print server from scratch Setting Up a Printer with Windows 8 1 Windows 8 Windows 7 or Windows Vista 1 In Settings click Services 2 Move the print server switch to the position to enable the print server 3 Refer to the manual supplied...

Page 180: ...t server 3 Refer to the manual supplied with the printer 4 Click Start Control Panel 5 Click Network and Internet Connections 6 Click My Network Places View workgroup computers Name of the TeraStation Server 7 Double click your printer icon 8 When The server for the printer does not have the correct printer driver installed If you want to search for the proper driver click OK displays click OK ...

Page 181: ...ow the steps below to enable it 1 In Settings click File Sharing 2 Click to the right of Folder Setup 3 Click the shared folder to be indexed 4 Click Edit 5 Check Include this folder in the search index then click OK 6 Click OK 7 Click Close 8 Click Applications 9 Move the TeraSearch switch to the position to enable TeraSearch 10Click to the right of TeraSearch ...

Page 182: ...t field Check Advanced Search to enable searches by specifying the filename owner date updated and file size 17Click Search The search results are displayed Click the filename in the results to open the file Offline Files The offline files feature that is included with many versions of Windows can be used with files on the TeraStation You will be able to work on files stored on the TeraStation eve...

Page 183: ...can be cached locally for offline use Previous versions of files that are not synchronized are automatically replaced by the latest versions Automatic Program and File Caching Opened files can be cached locally for usage offline Previous versions of files and applications executed from the network that are not synchronized are automatically replaced by the latest version of the files and applicati...

Page 184: ...click Always available offline If the offline file wizard opens follow the instructions on the screen 11When the offline settings and sync settings are completed the files and folders set appear as shown 12If the computer is disconnected from the network after synchronization is completed the offline file function can be used Offline files can be accessed by the original Universal Naming Conventio...

Page 185: ...ou can access offline files DFS DFS Distributed File System is a set of client and server services that allows Windows users to organize many distributed SMB file shares into a distributed file system Follow the steps below to enable DFS on the TeraStation 1 In Settings click File Sharing 2 Click to the right of DFS 3 Click Edit 4 Enable or disable Set DFS Link to DFS Root ...

Page 186: ...Link 7 Enter the link name hostname and shared folder name then click OK 8 Click OK 9 Move the DFS switch to the position to enable DFS Notes Don t disable the SMB protocol while DFS is enabled If you do you will need to enable SMB again and reconfigure DFS from scratch TeraStations LinkStations and SMB compatible Windows computers can be specified as DFS link targets Mac OS and Linux are not supp...

Page 187: ...y considerably For help configuring your NetWare Linux or other UNIX clients for NFS support please consult each client s own documentation and support 1 In Settings click File Sharing 2 Click to the right of Folder Setup 3 Choose the shared folder that will be accessible to the NFS client 4 Click Edit 5 Under LAN Protocol Support check NFS and click OK Note the NFS path It will be used later for ...

Page 188: ... click Delete Client 12Click Close 13Enter the mount command to access the shared folder from the NFS client The mount command depends on your operating system The examples below assume that IP address of your TeraStation is 192 168 11 10 mnt array1 share is the desired NFS path and mnt nas or drive letter z is the mount point For Linux ...

Page 189: ...n to Forced on the screen navigating to Services Edit user ID and group ID should be 99 when the data is written from NFS clients this is recommended for SMB or other protocols as well Use Ignored if the TeraStation only enables NFS connection Encrypting Data Transmission Encrypting Settings Data All communication with Settings can use SSL encryption if you access settings through https Encrypting...

Page 190: ...SL Key This file is used as a pair with server crt server certificate This is required for decrypting the data that was encrypted by the server certificate and this is normally not revealed Updating SSL Key To update a server certificate and a private key for SSL follow this procedure 1 Navigate to Management SSL 2 Register server key for Secret Key and server crt for Server Certificate crt then c...

Page 191: ...190 4 Click Edit Note The settings of the PHP language interpreter can be changed from Edit php ini 5 Click Browse ...

Page 192: ...then click OK MySQL Server The TeraStation can be used as a MySQL server A MySQL database may be installed and linked with the web server 1 In Settings click Services 2 Move the MySQL server switch to the position to enable the MySQL server 3 Click to the right of MySQL Server 4 Click Edit ...

Page 193: ... OK 7 Choose an external port then click OK SNMP If SNMP is enabled you can browse your TeraStation from SNMP compatible network management software The specific MIB management information base file for Buffalo is available from the Buffalo website 1 In Settings click Network ...

Page 194: ... different you may get unexpected results The following settings are not saved or restored Category Settings File Sharing Shared folder information of USB drive and media cartridge Drives All settings in Drives All settings in RAID Options RAID Array Settings All settings in LVM All settings in iSCSI USB drive and media cartridge information Network All settings in IP Address except for service po...

Page 195: ...lick Execute Troubleshooting If the settings are not saved to the USB memory device successfully you may receive the error message The specified operation cannot be executed Verify The device is connected to a USB 2 0 port not a USB 3 0 port The device has a capacity of 1 GB or larger The device is not write protected Applying Settings The saved settings can be applied to a different TeraStation o...

Page 196: ...ck Execute Restoring Factory Defaults Initializing from Settings To initialize the TeraStation to its factory defaults from Settings follow this procedure 1 In Settings click Management 2 Click to the right of Restore Erase 3 Click Initialize TeraStation 4 The Confirm Operation screen will open Enter the confirmation number then click OK 5 The TeraStation will be restored to its factory default se...

Page 197: ...ate the initialization drive This will take about a minute 6 When the finished dialog opens the USB initialization drive is ready to use Dismount the USB drive before unplugging it See Dismounting Drives in chapter 4 for the instructions on dismounting drives Initializing with the USB Drive To initialize the settings on your TeraStation with the USB drive as created above follow the procedure belo...

Page 198: ... 6 When the finished dialog opens the password reset drive is ready to use Dismount the USB drive before unplugging it See Dismounting Drives in chapter 4 for the instructions on dismounting drives Resetting with the USB Drive To reset your admin password follow the procedure below 1 Create a USB password initialization drive as described above 2 Insert the USB drive into a USB 2 0 port not a USB ...

Page 199: ...ware encoding to UTF 8 To transfer logs 1 Click Edit 2 Enable Syslog Transfer 3 Enter the IP address of the syslog server where you want to transfer the logs to 4 Select the type of log that you want to transfer from Logs to Transfer 5 Click OK Note FTP logs cannot be written to a syslog server To create a link to the logs in the shared folder 1 Click Edit 2 Enable Share Link to Logs 3 Select the ...

Page 200: ...esses will be blank Reconfigure your desired guest and user account settings after this update If all drives and RAID arrays on the TeraStation have LVM enabled but no LVM volumes have been created you will not able to update the firmware from Settings Settings is not available while the firmware is updating Don t try to access Settings from another computer until the update is complete Updating M...

Page 201: ...specific time of day Name Date Time and Language Configure the TeraStation s hostname date time and language as shown below Note If the TeraStation is being used as an iSCSI hard drive to change the settings navigate to Drives iSCSI in Settings and set the icon to 1 In Settings click Management 2 Click to the right of Name Time Language ...

Page 202: ...ngs for the TeraStation By default the TeraStation adjusts its clock automatically by using a default NTP server This NTP server belongs to Internet Multi Feed Inc For more information visit www jst mfeed ad jp To use a different NTP server select Name Time Language from Management Click Time then Edit Uncheck Use Default NTP Server and enter a new NTP IP address Click OK ...

Page 203: ...nt speeds Over a long period of time your network devices may show somewhat different times which can cause network problems If clocks on your network vary by more than 5 minutes it may cause unexpected behavior For best results keep all clocks on the network set to the same time by adjusting them regularly or use an NTP server to correct them all automatically 6 Click the Language tab Select the ...

Page 204: ...sy Admin and click Language in the menu bar Choose your desired language from the drop down menu Beep Alerts You can set the TeraStation to beep when certain errors occur 1 In Settings click Management 2 Click to the right of Notifications 3 Click Edit 4 Select the conditions to beep the alert then click OK LCD and LEDs You may configure the LEDs and LCD on the front of the TeraStation ...

Page 205: ...t of Notifications 3 Click Edit 4 Click Front Panel Display Settings 5 Configure your settings then click OK Jumbo Frames If your other network devices support it you may be able to increase network performance with jumbo frames 1 In Settings click Network ...

Page 206: ...205 2 Click to the right of IP Address 3 Click the LAN port where the jumbo frames will be used 4 Select the desired Ethernet frame size and click OK ...

Page 207: ...ally An easy way to do this is to change it from NAS Navigator2 running on a computer connected to the same router subnet as the TeraStation The procedure to change the IP address in Settings is below Note If the TeraStation is being used as an iSCSI hard drive to change the settings navigate to Drives iSCSI in Settings and move the iSCSI switch to the temporarily before changing network settings ...

Page 208: ...ferent network subnet is not possible from LAN port 2 since it doesn t have a default gateway The following IP addresses are reserved and should not be used If you configure one of them by accident initialize all settings by referring to the Restoring Factory Defaults section in chapter 10 Local loopback address 127 0 0 1 255 255 255 0 Network address 0 0 0 0 255 255 255 0 Broadcast address 255 25...

Page 209: ...ess or check its hard drive If you installed the TeraStation with the TeraNavigator CD NAS Navigator2 was installed automatically Double click the icon to start NAS Navigator2 Click your TeraStation s icon to open a share on the TeraStation and display Total capacity Capacity in use IP address Workgroup Subnet mask Default gateway MAC address Firmware version ...

Page 210: ... folder Refresh Searches for NAS devices on the network again I m here Causes your TeraStation to beep Right click your device s icon to show these options Browse Shares Opens the TeraStation s shared folder Settings Opens Settings for the selected TeraStation Properties Opens the TeraStation s properties page Map Share Assigns the TeraStation s shared folder as a network drive Disconnect Share Un...

Page 211: ...configuration interface IP Address Check Use DHCP to assign an IP address from the DHCP server automatically If there is no DHCP server in the network you cannot use this function Check Renew IP address to obtain an IP address from the DHCP server You can manually enter an IP address subnet mask and default gateway Mount as Network Drive You can easily map a shared folder as a network drive using ...

Page 212: ...icon for the mapped share will appear in Computer or My Computer You can use this network drive just like any other hard drive Changing the IP Address 1 Double click the icon to start NAS Navigator2 2 Right click on your TeraStation s icon and choose Properties IP Address ...

Page 213: ...y accident initialize all settings by referring to the Restoring Factory Defaults section in chapter 10 Local loopback address 127 0 0 1 255 255 255 0 Network address 0 0 0 0 255 255 255 0 Broadcast address 255 255 255 255 255 255 255 0 The IP address range from 224 0 0 0 to 255 255 255 255 NAS Navigator2 for Mac NAS Navigator2 is a utility program that makes it easy to display Settings change the...

Page 214: ...window that lets you configure NAS s IP address or open Settings Label Color Selects the color of the name displayed below the icon View Options Lets you choose icon size position and view mode Auto Power Mode Auto power mode can turn supported TeraStations and LinkStations on the network on and off automatically To display these options hold down the control key and select your TeraStation s icon...

Page 215: ... while holding down the control key then select Open Folder Enter a username and password with the rights to access the shared folder 3 Select the shared folder that you want to mount then click OK 4 The shared folder is now mounted as a network drive Changing the IP Address 1 Click the icon in the Dock to start NAS Navigator2 2 Click the TeraStation icon while holding down the control key then ch...

Page 216: ...ess 127 0 0 1 255 255 255 0 Network address 0 0 0 0 255 255 255 0 Broadcast address 255 255 255 255 255 255 255 0 The IP address range from 224 0 0 0 to 255 255 255 255 iSCSI Connection Tool The iSCSI Connection Tool is a Windows utility that lets you use the TeraStation as an iSCSI drive Note If using TS5000N series TeraStation models this software is not included with the TeraNavigator software ...

Page 217: ...s IP address Subnet Mask Displays TeraStation s subnet mask Firmware Displays TeraStation s firmware version MAC Address TeraStation s MAC address iSCSI Service Shows whether the iSCSI service of the TeraStation is running or stopped Volume Select individual volumes from a registered TeraStation Select a volume and click Connect then the selected volume will be recognized as a local drive in My Co...

Page 218: ...word on the computer side Persistent Volume If checked your computer will reconnect to the TeraStation whenever it s restarted Connect volumes Connect multiple volume at a time Disconnect volumes Displays the screen to disconnect multiple volume at a time Disk management Format drives Help About Displays version information NovaBACKUP NovaBACKUP is a Windows utility that lets you back up the data ...

Page 219: ...P is now installed To launch NovaBACKUP click the icon on your computer s desktop For more detailed information click View Help in the NovaBACKUP Express Wizard or click Help Topics at the upper right of the NovaBACKUP home screen ...

Page 220: ...LINK SPEED 1000 Mbps Connected at 1000 Mbps full duplex Series Name Firmware Version TS5400D Ver x xx Displays the series name and the firmware version Note This is an example for 4 drive TeraStation models Depending on the unit model you are using the series name may be displayed differently Hostname IP Address TSxxxxx xxx 192 168 11 150 Displays the hostname and IP address At the end of the IP a...

Page 221: ...ve x Format the hard drive After formatting if the error still appears after rebooting replace the hard drive If the error is displayed again contact Buffalo technical support for assistance FailOver E27 LostBackupTarget Unable to find the backup TeraStation In the main TeraStation s settings navigate to Backup Failover to reconfigure the backup TeraStation for failover HDx Broken E30 Replace the ...

Page 222: ...in TeraStation and the backup TeraStation failed during failover configuration In Settings navigate to Backup Replication and choose Resync to execute resynchronization If the error is displayed again contact Buffalo technical support for assistance Virus alert I34 Virus detected A virus scan found a virus Once the virus is removed from the quarantine folder the message is no longer displayed If t...

Page 223: ...FailOver I51 Initializing Initializing the failover configuration Do not turn off the TeraStation power New Firmware I52 Available A new firmware version has been released Update the firmware BackupTask xx I54 Backup Failure xxth backup task failed Make sure that the backup job is configured correctly Make sure that the NAS is on and not in standby mode If the backup job still fails check the stat...

Page 224: ...ions Check the Buffalo website for information about the latest products and specifications LAN Port Interface IEEE 802 3ab 1000BASE T IEEE 802 3u 100BASE TX IEEE 802 3 10BASE T Transfer Speed 1000 Mbps full duplex auto negotiation 100 Mbps full duplex half duplex auto negotiation 10 Mbps full duplex half duplex auto negotiation Number of Ports 2 ports supports Auto MDIX Connector Type RJ 45 8 pin...

Page 225: ...b 6 drive models Approx 10 0 kg 22 1 lb 4 drive desktop models Approx 7 5 kg 16 5 lb 4 drive rackmount models Approx 9 0 kg 19 8 lb 2 drive models Approx 4 0 kg 8 8 lb Power Consumption Max 8 drive models 170 W 6 drive models 120 W 4 drive desktop models 86 W 4 drive rackmount models 140 W 2 drive models 47 W Operating Environment Temperature 5 35 C 41 95 F Environment Humidity 20 80 no condensati...

Page 226: ...wo conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Only use the cables and accessories that are included in the package Don t use other accessories or cables unless specifically instructed to in the documentation UL and MET CAUTION Slide rail mounted equipment is not to be ...

Page 227: ...quer des interférences radio auquel cas l utilisateur peut être mis en demeure de prendre des mesures appropriées Utilisez uniquement les câbles et accessoires inclus dans ce package N utilisez aucun autre accessoire ou câble sauf instruction spécifique de la documentation Utilisez des câbles d une longueur de moins 3 mètres pour connecter les périphériques USB à ce type de TeraStation Italiano Qu...

Page 228: ...m du inte får uttryckliga instruktioner om det i dokumentationen Använd inte USB kablar som är 3 meter eller längre för att ansluta USB enheter till den här TeraStation serien Türk Bu A Sınıfı bir üründür Evde kullanım sırasında bu ürün radyo girisimine yol açabilir ve bu durumda kullanıcının gerekli önlemleri alması gerekebilir Yalnızca pakette bulunan kablo ve aksesuarları kullanın Belgelerde öz...

Page 229: ...炸危险 务必按照说明处置用完的电池 For Customers in Russia TR CU Country of Origin Made in China Manufacturer Buffalo Inc Akamondori Bldg 30 20 Ohsu 3 chome Naka ku Nagoya 460 8315 Japan For manufacturing date and country refer to the product package Дату изготовления и страну производителя см на упаковке Өнімнің шығарылу мерзімі мен мемлекеті бойынша ақпараттықаптамадан қараңыз Дату и краіну вырабу гл на ўпакоўцы...

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